§483.15(c)(3) Notice before transfer. Before a facility transfers or discharges a resident, the facility must- (i) Notify the resident and the resident's representative(s) of the transfer or discharge and the reasons for the move in writing and in a language and manner they understand. The facility must send a copy of the notice to a representative of the Office of the State Long-Term Care Ombudsman. (ii) Record the reasons for the transfer or discharge in the resident's medical record in accordance with paragraph (c)(2) of this section; and (iii) Include in the notice the items described in paragraph (c)(5) of this section.
§483.15(c)(4) Timing of the notice. (i) Except as specified in paragraphs (c)(4)(ii) and (c)(8) of this section, the notice of transfer or discharge required under this section must be made by the facility at least 30 days before the resident is transferred or discharged. (ii) Notice must be made as soon as practicable before transfer or discharge when- (A) The safety of individuals in the facility would be endangered under paragraph (c)(1)(i)(C) of this section; (B) The health of individuals in the facility would be endangered, under paragraph (c)(1)(i)(D) of this section; (C) The resident's health improves sufficiently to allow a more immediate transfer or discharge, under paragraph (c)(1)(i)(B) of this section; (D) An immediate transfer or discharge is required by the resident's urgent medical needs, under paragraph (c)(1)(i)(A) of this section; or (E) A resident has not resided in the facility for 30 days.
§483.15(c)(5) Contents of the notice. The written notice specified in paragraph (c)(3) of this section must include the following: (i) The reason for transfer or discharge; (ii) The effective date of transfer or discharge; (iii) The location to which the resident is transferred or discharged; (iv) A statement of the resident's appeal rights, including the name, address (mailing and email), and telephone number of the entity which receives such requests; and information on how to obtain an appeal form and assistance in completing the form and submitting the appeal hearing request; (v) The name, address (mailing and email) and telephone number of the Office of the State Long-Term Care Ombudsman; (vi) For nursing facility residents with intellectual and developmental disabilities or related disabilities, the mailing and email address and telephone number of the agency responsible for the protection and advocacy of individuals with developmental disabilities established under Part C of the Developmental Disabilities Assistance and Bill of Rights Act of 2000 (Pub. L. 106-402, codified at 42 U.S.C. 15001 et seq.); and (vii) For nursing facility residents with a mental disorder or related disabilities, the mailing and email address and telephone number of the agency responsible for the protection and advocacy of individuals with a mental disorder established under the Protection and Advocacy for Mentally Ill Individuals Act.
§483.15(c)(6) Changes to the notice. If the information in the notice changes prior to effecting the transfer or discharge, the facility must update the recipients of the notice as soon as practicable once the updated information becomes available.
§483.15(c)(8) Notice in advance of facility closure In the case of facility closure, the individual who is the administrator of the facility must provide written notification prior to the impending closure to the State Survey Agency, the Office of the State Long-Term Care Ombudsman, residents of the facility, and the resident representatives, as well as the plan for the transfer and adequate relocation of the residents, as required at § 483.70(k).
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Observations:
Based on review of clinical records, written notices of facility-initiated transfers, and staff interviews, it was determined that the facility failed to provide sufficiently detailed written notices of facility-initiated hospital transfers to the resident and the resident's representative for one of five residents sampled (Resident 1), by failing to identify the reason for the move in writing.
Findings include:
A review of the clinical record for Resident 1 revealed the following facility-initiated hospital transfers: On February 3, 2025, Resident 1 was transferred to the hospital and returned to the facility on February 10, 2025. On February 10, 2025, the resident was again transferred to the hospital and returned to the facility on February 12, 2025. On February 24, 2025, the resident was transferred to the hospital and was discharged from the facility at the time of the survey.
A review of the clinical record and facility documentation revealed no evidence that written notices were provided to Resident 1 or the resident's representative for the above transfer dates.
Specifically, the notices failed to include: The reason(s) for the transfer. The contact information for the Office of the State Long-Term Care Ombudsman. If applicable, the contact information for the agency responsible for the protection and advocacy of individuals with developmental disabilities or mental illness.
An interview conducted with the Nursing Home Administrator (NHA) and Director of Nursing (DON) on April 17, 2025, at approximately 1:00 PM confirmed the facility was unable to produce documentation showing that a written notice, as required by regulation, had been provided to either Resident 1 or the resident's representative for the transfers noted above.
28 Pa. Code 201.14(a) Responsibility of license
28 Pa. Code 201.29(a) Resident rights
| | Plan of Correction - To be completed: 05/13/2025
1. The facility has provided a notice of transfer to Resident 1's guardian via certified mail. 2. An audit of discharges in the past 2 weeks was completed to ensure that the resident / resident representative was notified of the transfer and the reason for the transfer in writing. 3. The Transfer Policy was revised and licensed nurses were re educated on importance of proper notification of a resident discharge in writing, which includes the reason for the transfer in layman's terms. 4. The NHA/ designee will audit resident transferred out of facility to ensure the resident/ resident representative was notified of transfer in writing weekly x 4 then monthly x 2. Results of the audits will be reviewed at QAPI to determine if further education if needed.
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