§483.10(g)(14) Notification of Changes. (i) A facility must immediately inform the resident; consult with the resident's physician; and notify, consistent with his or her authority, the resident representative(s) when there is- (A) An accident involving the resident which results in injury and has the potential for requiring physician intervention; (B) A significant change in the resident's physical, mental, or psychosocial status (that is, a deterioration in health, mental, or psychosocial status in either life-threatening conditions or clinical complications); (C) A need to alter treatment significantly (that is, a need to discontinue an existing form of treatment due to adverse consequences, or to commence a new form of treatment); or (D) A decision to transfer or discharge the resident from the facility as specified in §483.15(c)(1)(ii). (ii) When making notification under paragraph (g)(14)(i) of this section, the facility must ensure that all pertinent information specified in §483.15(c)(2) is available and provided upon request to the physician. (iii) The facility must also promptly notify the resident and the resident representative, if any, when there is- (A) A change in room or roommate assignment as specified in §483.10(e)(6); or (B) A change in resident rights under Federal or State law or regulations as specified in paragraph (e)(10) of this section. (iv) The facility must record and periodically update the address (mailing and email) and phone number of the resident representative(s).
§483.10(g)(15) Admission to a composite distinct part. A facility that is a composite distinct part (as defined in §483.5) must disclose in its admission agreement its physical configuration, including the various locations that comprise the composite distinct part, and must specify the policies that apply to room changes between its different locations under §483.15(c)(9).
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Observations: Based on review of clinical records and resident and staff interviews, it was determined that the facility failed to the notify resident representative and/or medical provider of a change in condition or care for three of ten residents (Resident R41, R100, and R143).
Findings include:
The "Long-Term Care Facility Resident Assessment Instrument (RAI) User's Manual," which provides instructions and guidelines for completing required Minimum Data Set (MDS) assessments (mandated assessments of a resident's abilities and care needs), dated October 2024, indicated that a BIMS (Brief Interview of Mental Status) is a brief screener that aids in detecting cognitive impairment. Scores from a BIMS assessment suggests the following distributions: 13 - 15: cognitively intact 8 - 12: moderately impaired 0 - 7: severe impairment
Review of the clinical record indicated Resident R41 was admitted to the facility on 1/10/25.
Review of Resident R41's Minimum Data Set (MDS - periodic assessment of resident care needs) dated 1/16/25, included diagnoses of cirrhosis (chronic damage leading to scarring and failure) of the liver and hip fracture.
Review of Resident R41's demographic profile indicated his son as his emergency contact.
Review of a progress note dated 2/2/25, at 2:15 a.m. indicated, "C/O (complained of) being cold. Has multiple blankets on." "States he is unwilling to go hospital, despite reporting being sick all day."
Review of a progress note dated 2/2/25, at 3:30 a.m. indicated, "Continues to c/o being cold." "Requesting prn oxycodone. Given 0330. States it helps him relax and sleep."
Review of a progress note dated 2/2/25, at 6:08 a.m. indicated, "Called by CNA (nurse aide) doing rounds 0510 (5:10 a.m.). Resident without pulse BP (blood pressure) or respiration, neg vs (vital signs) on recheck, pupils fixed and dilated. Pronounce (5:10 a.m.). Son notified 0515 (5:15 a.m.)., [Physician] notified 0600 (6:00 a.m.). Waiting for family to return call with name of mortuary service."
Review of progress notes failed to reveal a notification to the provider of Resident R41 feeling unwell "all day" and of excessive feelings of cold.
Review of the clinical record indicated Resident R100 was admitted to the facility on 4/13/21.
Review of Resident R100's MDS dated 1/17/25, included diagnoses of schizophrenia (a mental disorder characterized by delusions, hallucinations, disorganized speech and behavior) and paraplegia (paralysis of the legs and lower body, typically caused by spinal injury or disease).
Review of the most recent BIMS assessment completed on 11/26/24, revealed a BIMS score of "05."
Review of Resident R100's demographic profile indicated her sister as her emergency contact, legal guardian, and responsible party.
Review of a physician order dated 2/10/25, indicated Resident R100 had a new order for a pureed diet. Resident R100 had previously had a mechanical soft diet.
Review of a progress note dated 2/12/25, at 9:07 p.m. indicated, "Residents sisters were in throughout the day. Sister has many questions concerning what resident ' s medications, when started, and why she is taking them. Questioning reason for changing to a pureed diet and why this sister did not receive a phone call to inform her of the change."
Review of the clinical record indicates resident R143 was admitted to the facility on 4/7/25.
Review of the facility diagnosis list included diagnoses of chronic obstructive pulmonary disease (COPD, a group of progressive lung disorders characterized by increasing breathlessness), lung cancer, and dementia (a group of symptoms that affects memory, thinking and interferes with daily life) without behavioral disturbance.
Review of Resident R143's demographic profile indicated her granddaughter as her emergency contact, legal guardian, and responsible party.
Review of a physician order dated 4/8/25, indicated, "Send to [hospital emergency room] for evaluation due to AMS (altered mental status), wandering, refusing to take medications."
Review of a progress note dated 4/8/25, at 8:49 a.m. indicated, "As this writer approached the nurses station as the resident was going out the side door, the doctor came. She walked up to the physician, became verbally and physically aggressive. at that time, the doctor stated to send the patient to the emergency department as she is exhibiting behavior trying to exit the building and for her safety she needed to be in a locked or protected unit. He ordered her to go to [hospital] as he said that [hospital] has a good psych department."
Review of a progress note dated 4/8/25, at 5:14 p.m. indicated, "[hospital] called again and this writer spoke with another nurse in re: resident reason for being sent to their hospital. I explained and once again, the nurse stated "you have to fill out a 302 paper and she is a resident at your facility and I ' m calling the Health Department" and hung up."
Review of family submitted information dated 4/9/25, indicated that the faciltiy transferred Resident R143 to the hospital without family notification.
Review of Resident R143's progress notes failed to reveal a notification to Resident R143's emergency contact regarding the transfer to the hospital.
During an interview on 4/30/25, at approximately 12:45 p.m. the Nursing Home Administrator and the Director of Nursing confirmed the facility failed to notify the resident representative and/or medical provider of a change in condition or care for three of ten residents.
28 Pa. Code 201.18 (b)(1) Management.
28 Pa. Code 201.29(d) Resident rights.
28 Pa. Code 211.10 (c)(d) Resident care policies.
28 Pa. Code 211.12 (d)(1)(2)(3)(5) Nursing services.
| | Plan of Correction - To be completed: 06/11/2025
Residents 41,100, and 143 had no negative outcome for not meeting requirement of notification of change in residents condition. The facility will complete a 30-day lookback at any residents with a change in condition to ensure required notifications were met. DON/designee will provide education to licensed staff on policy for notification of change in conditions. DON/designee will audit five times a week for 2 weeks and monthly times 1 month. For changes in condition and notifications. Results of the audits will be reviewed at the Quality Assurance meetings until substantial compliance has been met
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