Pennsylvania Department of Health
WILLOWCREST
Patient Care Inspection Results

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WILLOWCREST
Inspection Results For:

There are  138 surveys for this facility. Please select a date to view the survey results.

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WILLOWCREST - Inspection Results Scope of Citation
Number of Residents Affected
By Deficient Practice
Initial comments:
Based on a Medicare/Medicaid Recertification Survey, Civil Rights Compliance Survey, and State Licensure Survey completed on March 14, 2024, it was determined that Willowcrest was not in compliance with the requirements of 42 CFR part 483, Subpart B, Requirements for Long Term Care Facilities and the 28 PA Code, Commonwealth of Pennsylvania Long Term Care Licensure Regulations related to the health portion of the survey process.


 Plan of Correction:


483.20(f)(1)-(4) REQUIREMENT Encoding/Transmitting Resident Assessments:Least serious deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency has the potential for causing no more than a minor negative impact on the resident.
§483.20(f) Automated data processing requirement-
§483.20(f)(1) Encoding data. Within 7 days after a facility completes a resident's assessment, a facility must encode the following information for each resident in the facility:
(i) Admission assessment.
(ii) Annual assessment updates.
(iii) Significant change in status assessments.
(iv) Quarterly review assessments.
(v) A subset of items upon a resident's transfer, reentry, discharge, and death.
(vi) Background (face-sheet) information, if there is no admission assessment.

§483.20(f)(2) Transmitting data. Within 7 days after a facility completes a resident's assessment, a facility must be capable of transmitting to the CMS System information for each resident contained in the MDS in a format that conforms to standard record layouts and data dictionaries, and that passes standardized edits defined by CMS and the State.

§483.20(f)(3) Transmittal requirements. Within 14 days after a facility completes a resident's assessment, a facility must electronically transmit encoded, accurate, and complete MDS data to the CMS System, including the following:
(i)Admission assessment.
(ii) Annual assessment.
(iii) Significant change in status assessment.
(iv) Significant correction of prior full assessment.
(v) Significant correction of prior quarterly assessment.
(vi) Quarterly review.
(vii) A subset of items upon a resident's transfer, reentry, discharge, and death.
(viii) Background (face-sheet) information, for an initial transmission of MDS data on resident that does not have an admission assessment.

§483.20(f)(4) Data format. The facility must transmit data in the format specified by CMS or, for a State which has an alternate RAI approved by CMS, in the format specified by the State and approved by CMS.
Observations:

Based on clinical record reviews and interviews with staff, it was determined that the facility failed to ensure that MDS assessments were transmitted within required timeframes for two of 16 residents reviewed (Residents R1 and R20).

Finding include:

Review of Resident R1's Discharge MDS (Minimum Data Set, a periodic mandatory assessment), dated December 19, 2023, revealed that the resident was admitted to the facility on October 25, 2023, and was discharged to the hospital on December 19, 2023. Continued review revealed that the assessment had not been completed, signed or transmitted to CMS (Centers for Medicare and Medicaid Services) as required.

Review of Resident R20's Quarterly MDS, dated January 29, 2024, revealed that the assessment was signed as completed on March 6, 2024. Continued review revealed that the assessment had not been transmitted to CMS as required.

Interview on March 13, 2024, at 10:01 a.m. the Nursing Home Administrator confirmed that the above assessments for Residents R1 and R20 were not transmitted to CMS within the required timeframes.

28 Pa Code 201.14(a) Responsibility of licensee





 Plan of Correction - To be completed: 04/09/2024

1. Resident R1 Discharge MDS was submitted on 3/13/24. Resident R20's Quarterly MDS was submitted on 3/13/24.
2. MDS assessments for all in-house residents audited for submission compliance Assessments data submission was completed on 3/25/24.
3. MDS coordinator was educated on the need for timely and complete submission of MDS assessments.
4. MDS coordinator and/or designee will review to ensure that MDS are completed as per the required date and ready to submit timely. MDS coordinator will audit assessments weekly for 4 weeks for completion and submission, results submitted to the QAPI committee. The QAPI committee will determine the need for further audit submissions.

§ 211.12(f.1)(2) LICENSURE Nursing services. :State only Deficiency.
(2) Effective July 1, 2023, a minimum of 1 nurse aide per 12 residents during the day, 1 nurse aide per 12 residents during the evening, and 1 nurse aide per 20 residents overnight.

Observations:

Based on review of nursing staff schedules and interviews with staff, it was determined that the facility failed to maintain required staffing ratios, including one nurse aide per 12 residents during the day and evening shifts, on six of twenty-one days reviewed (November 23, 2023; December 26, 2023; December 28, 2023; December 29, 2023; March 10, 2024; and March 11, 2024).

Findings include:

Review of facility census data revealed that on November 23, 2023, the facility census was 31, which required 2.58 nurse aides during the day shift. Review of the nursing staff schedules revealed 2.00 nurse aides provided care during the shift.

Review of facility census data revealed that on November 23, 2023, the facility census was 31, which required 2.58 nurse aides during the evening shift. Review of the nursing staff schedules revealed 2.50 nurse aides provided care during the shift.

Review of facility census data revealed that on December 26, 2023, the facility census was 25, which required 2.08 nurse aides during the day shift. Review of the nursing staff schedules revealed 2.00 nurse aides provided care during the shift.

Review of facility census data revealed that on December 28, 2023, the facility census was 25, which required 2.08 nurse aides during the day shift. Review of the nursing staff schedules revealed 2.00 nurse aides provided care during the shift.

Review of facility census data revealed that on December 29, 2023, the facility census was 26, which required 2.17 nurse aides during the day shift. Review of the nursing staff schedules revealed 2.00 nurse aides provided care during the shift.

Review of facility census data revealed that on March 10, 2024, the facility census was 29, which required 2.42 nurse aides during the day shift. Review of the nursing staff schedules revealed 2.00 nurse aides provided care during the shift.

Review of facility census data revealed that on March 13, 2024, the facility census was 28, which required 2.33 nurse aides during the day shift. Review of the nursing staff schedules revealed 2.00 nurse aides provided care during the shift.

Staffing calculations, nursing staff schedules and staff punch reports were reviewed with the Nursing Home Administrator on March 14, 2024, at 11:17 a.m. The Nursing Home Administrator confirmed that the required staffing ratios for nurse aides were not met on the above dates due to staff callouts.







 Plan of Correction - To be completed: 04/09/2024

1. NHA and DON reviewed staffing ratios were met upon receipt of 2567. Will continue to ensure ratios are being met.
2. Audited daily staffing to ensure compliance with state nursing staffing ratios threshold from date of survey exit.
3. Staffing coordinator educated on new staffing ratio requirements.
4. DON and/or designee will audit staffing daily to ensure that facility is meeting nursing ratio requirements. Audit to be completed weekly for 4 weeks for compliance. Results submitted to the QAPI committee, the QAPI committee will determine the need for further audit submissions.


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