Pennsylvania Department of Health
SHENANDOAH SENIOR LIVING COMMUNITY
Patient Care Inspection Results

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SHENANDOAH SENIOR LIVING COMMUNITY
Inspection Results For:

There are  114 surveys for this facility. Please select a date to view the survey results.

Surveys don't appear on this website until at least 41 days have elapsed since the exit date of the survey.
SHENANDOAH SENIOR LIVING COMMUNITY - Inspection Results Scope of Citation
Number of Residents Affected
By Deficient Practice
Initial comments:

Based on an Abbreviated Licensure Complaint survey completed on October 23, 2025, it was determined that Shenandoah Senior Living Community was not in compliance with the 28 Pa Code, Commonwealth of Pennsylvania Long Term Care Licensure Regulations related to the health portion of the survey process.





 Plan of Correction:


§ 211.12(f.1)(3) LICENSURE Nursing services. :State only Deficiency.
(3) Effective July 1, 2024, a minimum of 1 nurse aide per 10 residents during the day, 1 nurse aide per 11 residents during the evening, and 1 nurse aide per 15 residents overnight.

Observations:

Based on a review of nurse staffing and staff interview, it was determined the facility failed to ensure the minimum nurse aide staff to resident ratio was provided on each shift for 8 shifts out of 21 reviewed.
Findings include:
A review of the facility's weekly staffing records revealed that on the following dates the facility failed to provide minimum nurse aide staff of 1:10 on the day shift, 1:11 on the evening shift, and 1:15 on the night shift based on the facility's census per the regulation that was effective July 1, 2024.
September 7, 2025- 9.06 nurse aides on the day shift, versus the required 9.90 for a census of 99.
September 19, 2025- 9.25 nurse aides on the day shift, versus the required 10.10 for a census of 101.
September 19, 2025- 9.09 nurse aides on the evening shift, versus the required 9.45 for a census of 104.
September 19, 2025- 5.00 nurse aides on the night shift, versus the required 6.93 for a census of 104.
September 20, 2025- 9.00 nurse aides on the evening shift, versus the required 9.36 for a census of 103.
September 20, 2025- 6.00 nurse aides on the night shift, versus the required 6.87 for a census of 103.
September 21, 2025- 10.00 nurse aides on the day shift, versus the required 10.30 for a census of 103.
September 22, 2025- 8.75 nurse aides on the evening shift, versus the required 9.45 for a census of 104.
September 24, 2025- 9.50 nurse aides on the evening shift, versus the required 9.73 for a census of 107.
September 24, 2025- 5.59 nurse aides on the night shift, versus the required 7.13 for a census of 107.
On the above dates mentioned no additional excess higher-level staff were available to compensate for this deficiency.
An interview with the Nursing Home Administrator on October 23, 2025, at 12:00 PM, reviewed the findings that the facility had not met the required nurse aide to resident ratios on the above dates.




 Plan of Correction - To be completed: 12/09/2025

P5520 CNA Staffing Ratios
1. The facility is unable to correct CNA staffing ratios for September 7-19-20-21-22-24, 2025.
2. No other dates were identified during the survey.
3. To prevent this from reoccurring, the DON/designee completed education with the nursing supervisors and scheduler to ensure the CNA staffing ratios are adequate for the census. Staffing will be based on current census and supervisors or scheduler will contact other staff to cover call offs.
NHA,DON, HR and/or Scheduler will meet daily during the week to review staffing needs, call offs ,ppd & ratios.
Facility is using Nurse Aide Training program to recruit and train new Nursing Assistants.
4. To monitor or maintain ongoing compliance, the DON/designee will audit the schedule weekly x 4 weeks and biweekly x 4 to ensure the CNA staffing ratio has been met. Results will be reviewed at the QAPI meeting.
5. 12/9/2025

§ 211.12(f.1)(4) LICENSURE Nursing services. :State only Deficiency.
(4) Effective July 1, 2023, a minimum of 1 LPN per 25 residents during the day, 1 LPN per 30 residents during the evening, and 1 LPN per 40 residents overnight.
Observations:

Based on a review of nurse staffing and staff interview, it was determined the facility failed to ensure the minimum licensed practical nurse ratio to resident ratio was provided on each shift for 8 shifts out of 42 reviewed.
Findings include:
A review of the facility's weekly staffing records revealed that on the following dates the facility failed to provide minimum licensed practical nurse (LPN) staff of 1:25 on the day shift and 1:40 on the night shift based on the facility's census.
September 19, 2025- 2.50 LPNs on the night shift, versus the required 2.60, for a census of 104.
September 20. 2025- 4.00 LPNs on the day shift, versus the required 4.16, for a census of 104.
September 20, 2025- 2.50 LPNs on the night shift, versus the required 2.58, for a census of 103.
September 21, 2025- 4.00 LPNs on the day shift, versus the required 4.12, for a census of 103.
September 21, 2025- 2.50 LPNs on the night shift, versus the required 2.60, for a census of 104.
September 22, 2025- 2.50 LPNs on the night shift, versus the required 2.60, for a census of 104.
September 23, 2025- 2.00 LPNs on the night shift, versus the required 2.63, for a census of 105.
September 24, 2025- 4.13 LPNs on the day shift, versus the required 4.20, for a census of 105.
On the above date mentioned, no additional excess higher-level staff were available to compensate for this deficiency.
An interview with the Nursing Home Administrator, on October 23, 2025, at 12:30 PM, reviewed the findings of the above deficiency.


 Plan of Correction - To be completed: 12/09/2025

5530 Nursing Services
1. The facility is unable to correct LPN staffing ratio on September 19-20-21-22-23-24, 2025.
2. No other dates were identified during the survey.
3. To prevent this from reoccurring, the DON/designee completed education with the
Nursing supervisors and the scheduler to maintain LPN ratio with current census. If call offs occur, the supervisor needs to call staff and post on agency sites for the open shift.
NHA, DON, HR and/or Scheduler will meet daily during the week to review staffing needs, call offs ,ppd & ratios.
4. To monitor and maintain ongoing compliance, the DON/designee will audit the schedule weekly x4 , biweekly x 4 and monthly x 2 to ensure the LPN ratio has been met. Results will be reviewed at the QAPI meeting.
5. 12/9/2025

§ 211.12(i)(2) LICENSURE Nursing services.:State only Deficiency.
(2) Effective July 1, 2024, the total number of hours of general nursing care provided in each 24-hour period shall, when totaled for the entire facility, be a minimum of 3.2 hours of direct resident care for each resident.

Observations:

Based on a review of nurse staffing and resident census and staff interview, it was determined the facility failed to consistently provide minimum general nursing care hours to each resident daily.

Findings include:

A review of the facility's staffing levels revealed that on the following dates the facility failed to provide minimum nurse staffing of 3.2 hours of general nursing care to each resident per the regulation effective July 1, 2024:

September 7, 2025- 3.10 direct care nursing hours per resident.

September 19, 2025- 2.91 direct care nursing hours per resident.

September 20, 2025- 2.00 direct care nursing hours per resident.

September 21, 2025- 3.12 direct care nursing hours per resident.

September 22, 2025- 3.09 direct care nursing hours per resident.

September 23, 2025- 3.10 direct care nursing hours per resident.

September 24, 2025- 3.08 direct care nursing hours per resident.

September 25, 2025- 3.18 direct care nursing hours per resident.

The facility's general nursing hours were below minimum required levels on the dates noted above.

An interview with the Nursing Home Administrator on October 23, 2025, at 12:00PM reviewed the findings that the facility failed to consistently provide minimum general nursing care hours to each resident daily.



 Plan of Correction - To be completed: 12/09/2025


P5640 Nursing Services
1. The facility is unable to correct PPDs for September 7-19-20-21-22-23-24-25, 2025.
2. No other dates were identified during the survey.
3. To prevent this from reoccurring, the DON/designee completed education with the nursing supervisors and the scheduler to maintain a PPD of 3.2 . If call offs occur, the supervisor needs to call staff and post on agency sites for the open shift.
NHA, DON, HR and/or Scheduler will meet daily during the week to review staffing needs, call offs ,ppd & ratios.
Facility is using Nurse Aide Training program to recruit and train new Nursing Assistants.
4. To monitor and maintain ongoing compliance, the DON/designee will audit the schedule weekly x4, biweekly x 4 and monthly x 2 to ensure the PPD has been met. Results will be reviewed at the QAPI meeting.
5. 12/9/2025


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