§483.10(f)(5) The resident has a right to organize and participate in resident groups in the facility. (i) The facility must provide a resident or family group, if one exists, with private space; and take reasonable steps, with the approval of the group, to make residents and family members aware of upcoming meetings in a timely manner. (ii) Staff, visitors, or other guests may attend resident group or family group meetings only at the respective group's invitation. (iii) The facility must provide a designated staff person who is approved by the resident or family group and the facility and who is responsible for providing assistance and responding to written requests that result from group meetings. (iv) The facility must consider the views of a resident or family group and act promptly upon the grievances and recommendations of such groups concerning issues of resident care and life in the facility. (A) The facility must be able to demonstrate their response and rationale for such response. (B) This should not be construed to mean that the facility must implement as recommended every request of the resident or family group.
§483.10(f)(6) The resident has a right to participate in family groups.
§483.10(f)(7) The resident has a right to have family member(s) or other resident representative(s) meet in the facility with the families or resident representative(s) of other residents in the facility.
|
Observations: Based on a review of facility food committee meeting minutes and resident interview, it was determined that the facility failed to address grievances voiced by the resident group. (Residents 4, 31, 46, 57, and 63)
Findings include:
In a group interview conducted on January 10, 2023, at 10:37 a.m., Residents 4, 31, 46, 57, and 63 stated that the food was often served cold. Review of food committee meeting minutes dated November 8 and 28, 2023, and December 28, 2023, revealed that multiple residents reported that the food was often served cold. There was a lack of evidence that the facility had addressed the residents' ongoing concerns of cold food.
28 Pa. Code 201.14(a) Responsibility of licensee.
| | Plan of Correction - To be completed: 02/13/2024
1.Administrator and Dietary Manager reviewed November 2023 food committee concerns. The Grievance process has been initiated to address resident concerns of food temperatures.
2.The Administrator and Dietary Manager have reviewed the last 3 months of Food Committee minutes to identify any additional food related concerns.
3.Dietary Manager/Designee will obtain food temperatures, daily, to ensure foods are being served within designated parameters for hot and cold palatable ranges. Logs will be maintained and reviewed for past 24-72 hours by the NHA.
4.Administrator/designee will audit food committee meeting minutes monthly x 4 to ensure resident satisfaction with meal temperatures. Results of the audits will be presented to the monthly QAPI meeting for further recommendations and review.
|
|