§483.21(b) Comprehensive Care Plans §483.21(b)(1) The facility must develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights set forth at §483.10(c)(2) and §483.10(c)(3), that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment. The comprehensive care plan must describe the following - (i) The services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being as required under §483.24, §483.25 or §483.40; and (ii) Any services that would otherwise be required under §483.24, §483.25 or §483.40 but are not provided due to the resident's exercise of rights under §483.10, including the right to refuse treatment under §483.10(c)(6). (iii) Any specialized services or specialized rehabilitative services the nursing facility will provide as a result of PASARR recommendations. If a facility disagrees with the findings of the PASARR, it must indicate its rationale in the resident's medical record. (iv)In consultation with the resident and the resident's representative(s)- (A) The resident's goals for admission and desired outcomes. (B) The resident's preference and potential for future discharge. Facilities must document whether the resident's desire to return to the community was assessed and any referrals to local contact agencies and/or other appropriate entities, for this purpose. (C) Discharge plans in the comprehensive care plan, as appropriate, in accordance with the requirements set forth in paragraph (c) of this section. §483.21(b)(3) The services provided or arranged by the facility, as outlined by the comprehensive care plan, must- (iii) Be culturally-competent and trauma-informed.
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Observations:
Based on observations and clinical record review, it was determined that the facility did not ensure the comprehensive care plan was implemented related to communication for one of 18 residents reviewed (Resident R46).
Finding include:
Review of Resident R46 's clinical record revealed that Resident R46 was admitted to the facility on January 27, 2021 with diagnoses of, but not limited to, Chronic Respiratory Failure, Cerebrovascular Accident (also known as a stroke), cognitive impairment.
Review of Resident R46's care plan revised on October 1, 2024 revealed that Resident R46 has a communication deficit related to Aphasia. Intervention implemented on December 12, 2022 that Resident R46 is able to communicate by: lip reading, writing, communication board, gestures, sign language, translator.
Further review of Resident R46's care plan revised on February 1, 2021 revealed that Resident R46 is dependent on staff for activities, cognitive stimulation, social interaction related to immobility, physical limitations. Interventions implemented on February 1, 2021 for all staff to converse with resident while providing care.
Observation on May 13, 2025 at 11:45am revealed Licensed Practical Nurse, Employee E3, providing care to Resident R46. Resident R46 appearing agitated and confused, stating "I'm scared". Employee E3 preformed care without speaking or addressing the resident, no reassurance or directions provided to the resident.
| | Plan of Correction - To be completed: 06/19/2025
1.R46's careplan has been reviewed with caregivers and is being followed. Employee E3 has been educated on following care planned needs.
2. Current Residents who have communication deficits will be checked to ensure they have care plans in place and interventions are being implemented by nursing staff.
3. Nursing staff will be in-serviced on ensuring that resident comprehensive care plans developed, reviewed quarterly, and interventions are appropriate for resident care needs. 4. NHA or designee will conduct random weekly audits current residents to ensure care plans are in place for those with communication deficits are being followed and have appropriate interventions. Results of the audits will be reviewed by the QAA committee and the QAA committee will determine the continuation of audits.
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