(2) Effective July 1, 2024, the total number of hours of general nursing care provided in each 24-hour period shall, when totaled for the entire facility, be a minimum of 3.2 hours of direct resident care for each resident.
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Observations:
Based on review of nursing schedules and staff interviews, it was determined that the facility failed to provide 3.20 hours of direct resident care for each resident for 17 of 17 days (24-hour periods) reviewed.
Findings include:
Nursing time schedules provided by the facility for the weeks of April 20 through May 6, 2026, revealed that the facility provided only 2.85 hours of direct care for each resident on April 20, 2026; 2.88 hours of direct care for each resident on April 21, 2026; 3.14 hours of direct care on April 22, 2026; 3.10 hours of direct care on April 23, 2026; 2.66 hours of direct care on April 24, 2026; 3.04 hours of direct care on April 25, 2026; 3.05 hours of direct care on April 26, 2026; 2.97 hours of direct care on April 27, 2026; 3.13 hours of direct care on April 28, 2026; 2,87 hours of direct care on April 29, 2026; 3.11 hours of direct care on April 30, 2026; 3.11 hours of direct care on May 1, 2026; 3.05 hours of direct care on May 2, 2026; 3.10 hours of direct care on May 3, 2026; 3.10 hours of direct care on May 4, 2026; 3.10 hours of direct care on May 4, 2026; 3.17 hours of direct care on May 5, 2026; 2.88 hours of direct care on May 6, 2026.
Interview with the Nursing Home Administrator on May 8, 2026, at 2:42 p.m. confirmed that the facility did not meet the required daily hours of direct resident care for each resident on the days listed above.
| | Plan of Correction - To be completed: 08/05/2026
The facility attempts to staff to meet state required number of staff hours and ratios per current state regulations. The facility offers shift bonus for pick up shifts and for additional hours in case of call offs. Registered nurses, Licensed practical nurses, and nursing administration all assist to help fill in as needed. An active recruitment campaign is ongoing which includes an increased sign on bonus, shift differentials, and employee referral bonuses. An excessive number of call offs have been noted in recent months and an attendance reward system has been added. Agency staff are contracted as available to fill in needed shifts. The Nursing Home Administrator and Director of Nursing meet daily to review staffing sheets to ensure proper staffing. Time and attendance is reviewed daily for ratios and staffing numbers. These calculations are recorded daily in labor tracking and submitted to the facility's management company ongoing. Monthly tracking of labor will be reported at the monthly quality assurance meetings.
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