Observations Based on a physical plant inspection and staff and client interviews conducted during a complaint investigation May 18 -21, 2021, the facility failed to comply with federal, state and local laws.
Expired and moldy food from the West Chester House is being provided to the clients and children at the Kindred House. This was discussed with both facility directors following the complaint investigation.
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Plan of Correction House Managers will check the expiration date and condition of all food at the time that it is brought into the facility and discard any food past its expiration date or which appears spoiled. Any food to be delivered to Kindred House will be similarly checked before delivery. The Kitchen Manager, Nancy Brown will review these procedures with all individuals working in the kitchen and will monitor to ensure that these checks are happening as specified. In addition, the Quality Assurance Department conducts quarterly reviews, and the Compliance department conducts reviews of corrective action plans to ensure implementation.
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