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Pennsylvania Department of Drug & Alcohol Programs
Inspection Results

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CENTRAL BEHAVIORAL HEALTH
1201 DEKALB STREET
NORRISTOWN, PA 19401

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Survey conducted on 09/10/2025

INITIAL COMMENTS
 
This report is a result of an on-site licensure renewal inspection conducted on September 9-10, 2025, by staff from the Department of Drug and Alcohol Programs, Bureau of Program Licensure. Based on the findings of the on-site inspection, Central Behavioral Health was found not to be in compliance with the applicable chapters of 28 PA Code which pertain to the facility. The following deficiencies were identified during this inspection:
 
Plan of Correction

704.11(c)(1)  LICENSURE Mandatory Communicable Disease Training

704.11. Staff development program. (c) General training requirements. (1) Staff persons and volunteers shall receive a minimum of 6 hours of HIV/AIDS and at least 4 hours of tuberculosis, sexually transmitted diseases and other health related topics training using a Department approved curriculum. Counselors and counselor assistants shall complete the training within the first year of employment. All other staff shall complete the training within the first 2 years of employment.
Observations
Based on a review of personnel records, the facility failed to have staff persons receive at least 4 hours of tuberculosis, sexually transmitted diseases and other health related topics training within the first year of employment, in one of three records reviewed.Employee #3 was hired for the position of counselor on October 16, 2023 and is still current in that position. Employee #3 was due to have tuberculosis and sexually transmitted disease training by October 16, 2024, but it was not documented until August 10, 2025. These findings were reviewed with project staff during the licensing process.
 
Plan of Correction
Going forward, the facility director will ensure that all mandatory trainings will be completed within the first year of the new staff's position within the program. This will be monitored monthly by the facility director.



In the event that one of the mandatory trainings cannot be accessed in a timely fashion, the facility director will look into seeking a temporary exemption until the training can be accessed.



In the event that the training(s) continue to be difficult to ascertain, the facility director will coordinate with the program director to work on developing a training in-house that will meet the training requirement.

709.93(a)(5)  LICENSURE Client records

709.93. Client records. (a) There shall be a complete client record on an individual which includes information relative to the client's involvement with the project. This shall include, but not be limited to, the following: (5) Progress notes.
Observations
Based on a review of outpatient client records, the facility failed to follow their written procedures to complete progress notes within 24 hours of counseling session in three out of seven applicable client records reviewed. Client #2 was admitted to the outpatient program on August 12, 2024 and was discharged March 12, 2025. The record identified individual sessions occurring on December 13, 2024, January 3, 2025, January 31, 2025, February 7, 2025, and February 28, 2025, that were not documented until December 15, 2025, January 5, 2025, February 3, 2025, February 9, 2025, and March 2, 2025, respectively. Client #3 was admitted to the outpatient program on March 4, 2025 and was discharged April 16, 2025. The record identified individual sessions occurring on March 27, 2025, April 3, 2025, and April 10, 2025, that were not documented until March 30, 2025, April 5, 2025, and April 22, 2025, respectively. Client #5 was admitted to the outpatient program on February 5, 2024 and was discharged August 5, 2025. The record identified individual sessions occurring on January 7, 2025, January 14, 2025, March 18, 2025, April 29, 2025, June 10, 2025, and July 28, 2025, that were not documented until January 9, 2025, January 16, 2025, March 20, 2025, May 3, 2025, June 12, 2025, and July 31, 2025, respectively. These findings were reviewed with project staff during the licensing process.
 
Plan of Correction
On 9/16/25, the facility director consulted with the program director and agreed to extend the window in which progress notes are to be completed from 24 to 48 hours in an attempt to give staff a more reasonable amount of time to complete them. The policy has been changed to the following:



"Progress notes are completed by each staff member after any contact with the consumer. Notes for face-to-face visits are dated and written in a DATA-ASSESSMENT-PLAN format and are signed with the full name and degree of the clinician. These notes are to be completed within 48 hours of the service delivered."



In order to ensure that staff are in compliance with the policy change, the facility director will monitor staff notes for compliance for the next month. All staff were made aware of this policy change via email.

709.94(b)  LICENSURE Project management services

709.94. Project management services. (b) The hours of project operation shall be displayed conspicuously to the general public.
Observations
Based on a physical plant inspection on September 10, 2025, the facility failed to display the hours of project operation conspicuously to the general public.These findings were reviewed with facility staff during the licensing inspection.
 
Plan of Correction
On 9/17/25 the facility director posted the following sign on the front of the building:



Central Behavioral Health

610 - 279 ? 9270

Hours of operation:

Monday: 9am ? 5pm

Tuesday: 9am ? 7pm

Wednesday: 9am ? 7pm

Thursday: 9am ? 5pm

Friday: 9am ? 5pm

In case of an emergency please dial 911



Going forward, the facility director will inspect that the outside signage is present and legible as part of the weekly grounds inspection.


709.94(c)  LICENSURE Project management services

709.94. Project management services. (c) A telephone number shall be displayed conspicuously to the general public for emergency purposes.
Observations
Based on a physical plant inspection on September 10, 2025, the facility failed to display a telephone number conspicuously to the general public for emergency purposes.These findings were reviewed with facility staff during the licensing inspection.
 
Plan of Correction
On 9/17/25 the facility director posted the following sign on the front of the building:



Central Behavioral Health

610 - 279 ? 9270

Hours of operation:

Monday: 9am ? 5pm

Tuesday: 9am ? 7pm

Wednesday: 9am ? 7pm

Thursday: 9am ? 5pm

Friday: 9am ? 5pm

In case of an emergency please dial 911



Going forward, the facility director will inspect that the outside signage is present and legible as part of the weekly grounds inspection.

 
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