Observations
Based on a review of the Staffing Requirements Facility Summary Report, the FTE caseload exceeded 35 for employee #6.
Employee #6 works full time as a counselor and currently has 37 clients on their caseload. The caseload calculation is as follows: 40 (hours per week with D/A clients) divided by 40 (hours in the work week) = 1 (FTE). 37 (clients on caseload) / 1 (FTE) = 37. 37/1 is employee #6's caseload and it exceeds the maximum caseload of 35/1.
These findings were reviewed with facility staff during the licensing process.
|
Plan of Correction
There was an error in the calculation of determining the optimum caseload for employee #6. In error, employee #6 is over her allowed caseload by 2 individuals. The Wexford office has become busier due to increased needs for services during COVID 19. The agency recently brought on a new counselor, employee #8, whom has ample room on her caseload for clients. Facility Director will be responsible for reducing caseload of employee #6 back to 35 active patients. It will be the responsibly of the Facility Director to distribute the appropriate clients to the new counselors caseload. Furthermore, Facility Director with the help of the Wexford Clinical Supervisor will monitor the number of active clients on employee #6 caseload to ensure she does not go over 35 in the future. |