INITIAL COMMENTS
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This report is a result of an onsite complaint investigation conducted between October 3 to October 8, 2025, by staff from the Bureau of Program Licensure. Based on the findings of the on-site complaint investigation, Stop & Surrender was found to be in non-compliance with the applicable chapters of 28 PA Code, Chapter 717, which pertains to the recovery house.
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Plan of Correction
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§ 717.19(a)(1) LICENSURE Resident Rights
§ 717.19. Resident rights.
(a) The licensee shall develop and implement written policies and procedures on resident rights which must include:
(1) Residents shall retain all civil rights that have not been specifically curtailed by separate judicial or administrative determination by the appropriate legal authority.
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Observations
Based on a onsite investigation and policy review of Stop & Surrender resident rights policy, the recovery house failed to follow their policy.
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Plan of Correction
The Case manager will be required to meet with each resident to ensure they have been informed of their rights and responsibilities by December 10th, 2025.
- The case manager will ensure they understand their rights and responsibilities of the program and provide a copy if requested.
- Then the case manager will be required to confirm this with the direct supervisor to ensure that all resident rights have been met to the direct supervisor's satisfaction.
And for future reference, after each intake, staff must provide the Supervisor with proof of completion within 7 days of the intake date and a verbal confirmation of satisfaction from the resident.
This will remain the process for future intake to ensure residents' rights are protected.
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