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Pennsylvania Department of Drug & Alcohol Programs
Inspection Results

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GAUDENZIA, INC.
201 EAST MAIN STREET
MIDDLEBURG, PA 17842

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Survey conducted on 06/06/2012

INITIAL COMMENTS
 
This report is a result of an on-site licensure renewal inspection conducted on June 6, 2012 by staff from the Division of Drug and Alcohol Program Licensure. Based on the findings of the on-site inspection, Gaudenzia, Inc. was found not to be in compliance with the applicable chapters of 28 PA Code which pertain to the facility. The following deficiencies were identified during this inspection:
 
Plan of Correction

709.24(a)(3)  LICENSURE Treatment/Rehabilitation Management

709.24. Treatment/rehabilitation management. (a) The governing body shall adopt a written plan for the coordination of client treatment and rehabilitation services which includes, but is not limited to: (3) Written procedures for the management of treatment/rehabilitation services for clients.
Observations
Based upon a review of the project's Policy & Procedure (P&P) Manual, the project failed to adopt consistent policies for individualized treatment and rehabilitation plans. The facility had policies for treatment plans that were contradictory.

The findings include:

The P&P Manual was reviewed from May 1 - 2, 2012.

The policy titled, "Intake Process/Paperwork" Treatment Plan included the following language:

"The individualized treatment plan shall be completed, approved and signed by the Counselor, Clinical Supervisor and Medical Director (when applicable) within 3-5 client days residential..."

The policy titled, "Individual Treatment Plan" Individual Treatment and Rehabilitation Plan included the following language:

"Completion of the treatment plan will be noted in the counselor's progress note for that day of service, within 3 days of admission (residential)..."

The first policy allows five days to complete the individualized treatment plan while the second policy stipulates it must be completed within three days.

Regarding outpatient facilities, the policy titled, "Individual Treatment Plan" Individual Treatment and Rehabilitation Plan included the following language:

"An individual treatment and rehabilitation plan will be developed with each client after the completion of the client's psychosocial evaluation."

The policy titled, "Intake Process/Paperwork" Treatment Plan included the following language:

"Based on the psychosocial assessment, the Counselor shall formulate an individualized treatment plan ..."The individualized treatment plan shall be completed, approved and signed by the Counselor, Clinical Supervisor and Medical Director (when applicable) ... by the second or third counseling outpatient appointment....."

The policy titled, "Intake Process/Paperwork" Psychosocial Assessment stated:

Upon completion of the psychosocial histories...The assessment shall be submitted promptly ... to the Clinical Supervisor for review and signature ... within 3 individual sessions for outpatient.

The policy titled, "Individual Treatment Plan" Individual Treatment and Rehabilitation Plan included the following language:

"Completion of the treatment plan will be noted in the counselor's progress note for that day of service,... by the third session (outpatient)..."

Each policy relating to the completion of the treatment plans for outpatient contained statements that require the treatment plan be completed in three sessions (regardless of being individual or group) while there are other statements that would indicate that the treatment plan would not be required or allowed to be completed until the third individual session based on the completion of the psychosocial assessment.
 
Plan of Correction
"The relevant policies in the Gaudenzia Policy and Procedure manual will be revised by the Quality Improvement Director to ensure consistency and clarity, and to meet all relevant State, Accreditation, and Funding requirements. Changes to these policies will be reviewed and approved by the Board of Directors. These changes will be reviewed with clinicians at each facility's staff meetings by the Program Director and/or Program Supervisor in order to ensure full understanding and ongoing compliance. Program Supervisors will monitor timely completion of Initial Treatment Plans as part of regular clinical chart reviews, and the findings of these reviews will be discussed in regular clinical supervision as well as staff meetings and monthly CQI analysis. These policies will be revised and approved by July 31st, 2012.

709.25(a)  LICENSURE Fiscal Management

709.25. Fiscal management. (a) The project shall obtain the services of an independent public accountant for an annual audit of financial activities associated with the project's drug/alcohol abuse services.
Observations
Based upon the review of Administrative documentation, the project failed to have an annual audit of financial activities associated with the project's drug/alcohol abuse services completed upon conclusion of the fiscal year.



The findings include:



Licensing Staff conducted an Administrative Review from May 7 - 9, 2012.



Administrative documentation specified that the fiscal year runs from July 1 to June 30. However, the project's annual fiscal audit was late as it was completed February 20, 2012.



The findings were reviewed during the exit interview for the Administrative Review and were not disputed.
 
Plan of Correction
At the most recent Audit Committee meeting, the necessity that all future financial audits must be completed within required timeframes was reinforced with the external independent public accountant. These timeframes were acknowledged by the independent public accountant and recorded in the meeting minutes. The Director of Finance and Accounting will maintain oversight throughout the auditing process to ensure completion in a timely manner. The Financial Audit for Fiscal Year 2011-2012 will be completed within 6 months after the June 30th close of Gaudenzia's fiscal year (by December 31st, 2012) as per Chapter 709.25(a).

705.24 (3)  LICENSURE Bathrooms.

705.24. Bathrooms. The nonresidential facility shall: (3) Have hot and cold water under pressure. Hot water temperature may not exceed 120F.
Observations
Based on observations on June 6, 2012 the facility failed to ensure that the water temperature did not exceed 120 F in the sole bathroom in the facility.

The findings include:

The physical plant inspection was conducted on June 6, 2012 at 3:15 PM. During the tour temperatures were taken in shared staff/client bathroom, the hot water measured 140 degrees Farenheit.

Furthermore there is a sign posted above the sink, advising users that the water is hot.



The facility director was informed of the water temperature.
 
Plan of Correction
A letter will be sent to Middleburg's landlord by the Division Director stating that the building hot water system exceeds licensing guidelines. The letter will be sent by July 14, 2012 requesting that the system be replaced immediately, as agreed upon by the Division Director and Landlord last year. Follow up phone calls will be made by the Administrative Coordinator to the facility and the landlord weekly until the repairs have been completed. In the event the repairs are not completed by September 30, 2012, the Division Director will notify the Central Region Director for further action. Until the repairs are complete, hot water warning signs will remain posted in the bathroom area.

704.11(b)(1)  LICENSURE Individual training plan.

704.11. Staff development program. (b) Individual training plan. (1) A written individual training plan for each employee, appropriate to that employee's skill level, shall be developed annually with input from both the employee and the supervisor.
Observations
Based on a review of personnel records, the facility failed to document an individual training plan in accordance with facility policy in one of three records.

The findings include:

The project policy states: "In January of each year, the Program Director, in conjunction with the Supervisor, will conduct needs assessments, via individual training plan forms for all employees, to determine what topics and areas of training should be provided during the coming year."

On May 9, 2012, employee # 1's personnel record was reviewed.

The project failed to develop an individual training plan annually in accordance with policy.

Employee # 1 has been the Project Director since 1988.

Per policy, training plans will be conducted in January of each year.

The facility failed to document an individual training plan in January for employee # 1.

The findings were reviewed with the human resources staff.

This is a repeat citation. The Project was previously cited for noncompliance with this standard during the 2011 licensure inspection.
 
Plan of Correction
The Training Department will ensure that an individual training plan is developed and documented for all employees within required timeframes. A reminder of the January 31st deadline for completion will be forwarded to all Managers during the 1st week of December. In addition, the Training Department will coordinate with the Executive Assistant to ensure that development of an Individual Training Plan for the Project Director is a specific agenda item during the Project Director's meeting with the Chairman of the Board during the month of December. A current, signed Individual Training Plan is presently in the Project Director's file." Individual Training Plans will be completed for all employees by January 31st, 2013 as per our policy.

 
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