Observations Based on observation on September 12, 2017, the facility failed to ensure that counseling sessions could not be heard outside of the counseling areas.
The findings include the following:
Counseling sessions were able to be heard outside of the Group Room and counseling office on the fourth floor.
Counseling sessions were able to be heard outside of counseling office 232 on the second floor.
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Plan of Correction NPHS will purchase white noise machines on or before October 28,2017 to be place outside/inside of group and counseling offices to eliminate the ability for sessions to be heard outside of the rooms.
Clinical supervisors will monitor on a monthly basis the areas to ensure that counseling sessions can not be heard outside of the rooms.
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