INITIAL COMMENTS
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This report is a result of an onsite complaint investigation conducted between March 19, 2026, to April 10, 2026, by staff from the Bureau of Program Licensure. Based on the findings of the on-site complaint investigation, ProSolve Global Solutions was found to be in non-compliance with the applicable chapters of 28 PA Code, Chapter 717, which pertains to the recovery house.
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Plan of Correction
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§ 717.29(g)(1) LICENSURE Physical plant standards - Heating-Cooling
§ 717.29. Physical plant standards.
(g) Heating and cooling. The licensee:
(1) Shall maintain an indoor temperature in the drug and alcohol recovery house between 65°F and 90°F at all times.
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Observations
Based on a onsite complaint investigation and interviews with staff and residents, the recovery house failed to maintain an indoor temperature in the drug and alcohol recovery house between 65 and 90 at all times during during the month of February.
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Plan of Correction
Corrective Action:
The heating system was replaced to ensure the recovery house maintains an indoor temperature between 65°F and 90°F as required. The heating system is currently functioning properly and indoor temperatures are maintained within the required range throughout the facility.
Responsible Person(s):
Program Director / Operator
House Manager
Method to Maintain Compliance:
The House Manager will monitor indoor temperatures on a routine basis to ensure the required temperature range of 65°F to 90°F is maintained. The Program Director / Operator will conduct periodic oversight of the physical plant to ensure continued compliance with heating and cooling requirements.
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§ 717.29(g)(2) LICENSURE Physical plant standards - Heating-Cooling
§ 717.29. Physical plant standards.
(g) Heating and cooling. The licensee:
(2) May not use or permit portable space heaters.
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Observations
Based on the onsite physical plant investigation the recovery house had portable space heaters located throughout the house in bedrooms and closets.
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Plan of Correction
Corrective Action:
All portable space heaters were removed from the recovery house immediately. Portable space heaters are not permitted anywhere in the facility, including bedrooms, closets, or common areas. This corrective action was completed on 04/19/2026
Responsible Person(s):
Program Director / Operator
House Manager
Method to Maintain Compliance:
The House Manager will conduct routine inspections of resident rooms, closets, and common areas to ensure that portable space heaters are not present in the recovery house. The Program Director / Operator will conduct periodic oversight of the physical plant to ensure continued compliance with the prohibition of portable space heaters.
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