INITIAL COMMENTS
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This report is a result of a complaint investigation conducted on February 27,2025 to March 3, 2025 by staff from the Bureau of Program Licensure.? Based on the findings of the complaint investigation, Best of Service was found not to be in compliance with the applicable chapters of 28 PA Code which pertain to the facility.
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Plan of Correction
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§ 717.23 LICENSURE Notification of decision to end residency
§ 717.23. Notification of decision to end residency.
(a) The licensee shall notify the resident in writing of a decision to end residency. The notice must include the reason and a timeframe for ending residency.
(b) The resident shall have an opportunity to request the licensee reconsider a decision to end residency before the decision to end residency takes effect.
(c) The resident may decide to end residency without providing a reason to the licensee.
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Observations
Based on interview with the House Manager and submitted documentation the recovery house failed to provide a written notification of decision to end residency to the resident.
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Plan of Correction
I Licensee, Jamie Smith, Best OF SERVICE IN FUTURE SHALL IMMEDIATELY NOTIFY THE RESIDENT IN WRITING AND VERBALLY OF A DECISION TO END RESIDENCY AS DETAILED TO DO EXACTLY AS DDAP POLICY EXPLAINS |