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Pennsylvania Department of Drug & Alcohol Programs
Inspection Results

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TRUENORTH WELLNESS SERVICES
625 WEST ELM AVENUE
HANOVER, PA 17331

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Survey conducted on 07/22/2013

INITIAL COMMENTS
 
This report is a result of an on-site licensure renewal inspection conducted on July 22, 2013 by staff from the Division of Drug and Alcohol Program Licensure. Based on the findings of the on-site inspection, TrueNorth Wellness Services was found not to be in compliance with the applicable chapters of 28 PA Code which pertain to the facility. The following deficiencies were identified during this inspection:
 
Plan of Correction

709.24(d)  LICENSURE Treatment/Rehabilitation Management

709.24. Treatment/rehabilitation management. (d) Provisions shall be made, through written agreement with a licensed hospital or physician, for 24-hour emergency psychiatric and medical coverage.
Observations
Based on a review of the facility's administrative documentation, the facility failed to provide verification of a written agreement with a licensed hospital or physician, for 24 hour emergency medical coverage.



The findings include:



The administrative documents were reviewed on July 25, 2013. The facility was unable to provide a written agreement with a licensed hospital or physician for 24 hour emergency medical coverage.
 
Plan of Correction
The Facilities Director is in the process of drafting a letter of agreement to the local hospital for 24 hour medical coverage. The letter should be finished and sent by 30 August 2013. The Facilities Director will follow up with the process through the month of September until there is a signed agreement in place. This agreement will have our new name reflected in the contract.

709.92(a)(3)  LICENSURE Treatment and rehabilitation services

709.92. Treatment and rehabilitation services. (a) An individual treatment and rehabilitation plan shall be developed with a client. This plan shall include, but not be limited to, written documentation of: (3) Proposed type of support service.
Observations
Based on a review of client records, the facility failed to document treatment plans to include the proposed type of support services.



The findings include:



Six client records were reviewed for treatment plans on July 22, 2013. Three out of six client records lacked documentation of a treatment plan that included the proposed type of support services, specifically client records # 2, 3, and 4.





The treatment plan for client #2 was completed on September 21, 2012 and did not include the proposed type of support services.

The treatment plan for client #3 was completed on November 13, 2012 and did not include the proposed type of support services.

The treatment plan for client #4 was completed on January 24, 2013 and did not include the proposed type of support services.

The findings were discussed with the clinical supervisor.
 
Plan of Correction
The Program Director will be planning a treatment team meeting during the month of September to document the findings of this inspection. During that meeting, clients names will be given to the appropriate clinician to document support services in the NOTE section of the EMR - as we can not alter existing documents. The Program Director will check by the end of September that this was completed.

To make sure that this is documented appropriately for future reference, the Program Director will be meeting with the EMR administrator to add a section in the EMR to document support services right on the treatment plan. This will be completed by October 30, 2013.

The Program Director will be monitoring Treatment Plans during the first 3 months starting in October, weekly, to ensure that this is being completed. This standard will then be monitored monthly after that to ensure compliance.




 
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