bar
Pennsylvania Department of Drug & Alcohol Programs
Inspection Results

bar

Surveys don't appear on this website until at least 41 days have elapsed since the exit date of the survey.

DIAKON CHILD, FAMILY AND COMMUNITY MINISTRIES
241 BROAD STREET
MONTOURSVILLE, PA 17754

Inspection Results   Overview    Definitions       Surveys   Additional Services   Search

Survey conducted on 06/11/2024

INITIAL COMMENTS
 
This report is a result of an on-site licensure renewal inspection conducted on June 11, 2024, by staff from the Department of Drug and Alcohol Programs, Bureau of Program Licensure. Based on the findings of the on-site inspection, Diakon Family Life Services was found not to be in compliance with the applicable chapters of 28 PA Code which pertain to the facility. The following deficiencies were identified during this inspection:
 
Plan of Correction

709.23  LICENSURE Project Director

§ 709.23. Project director. Project directors shall prepare, annually update and sign a written manual delineating project policies and procedures.
Observations
Based on a review of the facilities policy and procedure manual and interviews with the facility staff, the project director failed to prepare, annually update and sign a written manual delineating project policies and procedures.



This finding was reviewed with facility staff during the licensing process
 
Plan of Correction
The Policy & Procedure manual will

be reviewed on an annual basis by

the Project Director. A signed

statement indicating this review will

be available for inspection.

Compliance with this standard will

be monitored and enforced by the

Facility Director through staff

meetings and supervision.

709.30 (2)  LICENSURE Client rights

§ 709.30. Client rights. The project shall develop written policies and procedures on client rights and document written acknowledgement by clients that they have been notified of those rights. (2) The project may not discriminate in the provision of services on the basis of age, race, creed, sex, ethnicity, color, national origin, marital status, sexual orientation, handicap or religion.
Observations
Based on a review of facility policies, the facility failed to include all of the required client rights, including the project may not discriminate in the provision of services on the basis of age, race, creed, sex, ethnicity, color, national origin, marital status, sexual orientation, handicap or religion.

The facility's client rights policy " 709.91 (A1) III. (a.) did not include age, creed, sex, color, handicap, or religion.

These findings were reviewed with facility staff during the licensing process.
 
Plan of Correction
The Project Director will develop

written policies and procedures on

client rights which will emphasize the

project will not discriminate in the

provision of services on the basis of

age, race, creed, sex, ethnicity, color,

national origin, marital status, sexual

orientation, handicap or religion.

This policy will be revised and in

compliance by 7/1/24. These rights

are reviewed with the client during

the Intake session. The client signs

the Acknowledgement Form

showing they have been notified of

these rights.

709.92(a)(3)  LICENSURE Treatment and rehabilitation services

709.92. Treatment and rehabilitation services. (a) An individual treatment and rehabilitation plan shall be developed with a client. This plan shall include, but not be limited to, written documentation of: (3) Proposed type of support service.
Observations
Based on a review of residential client records, the facility failed to document proposed type of support service on individual treatment plans in seven out of seven applicable records reviewed.



Client #1 was admitted on December 20, 2023, and was still active at the time of the inspection. The comprehensive treatment plan, completed January 11, 2024, did not document client support services.



Client #2 was admitted on December 18, 2023, and was still active at the time of the inspection. The comprehensive treatment plan, completed January 29, 2024, did not document client support services.



Client #3 was admitted on January 23, 2024, and was still active at the time of the inspection. The comprehensive treatment plan, completed February 6, 2024, did not document client support services.



Client #4 was admitted on February 1, 2024, and was discharged on May 14, 2024. The comprehensive treatment plan, completed February 16, 2024, did not document client support services.



Client #5 was admitted on June 29, 2023, and was discharged on May 29, 2024. The comprehensive treatment plan, completed July 24, 2023, did not document client support services.



Client #6 was admitted on December 21, 2023, and was discharged on April 8, 2024. The comprehensive treatment plan, completed January 10, 2024, did not document client support services.



Client #7 was admitted on September 25, 2023, and was discharged on May 1, 2024. The comprehensive treatment plan, competed October 12, 2023, did not document client support services.





These findings were reviewed with facility staff during the licensing inspection.
 
Plan of Correction
The Facility Director will revise the

Treatment Plan document in the

agency's ECR to include the

proposed type of support service.

This will be in compliance by 7/1/24.

Compliance with this standard will

be monitored and enforced by the

Facility Director and Clinical

Coordinators through staff training,

quality reviews and supervision.

709.92(c)  LICENSURE Treatment and rehabilitation services

709.92. Treatment and rehabilitation services. (c) The project shall assure that counseling services are provided according to the individual treatment and rehabilitation plan.
Observations
Based on a review of outpatient client records, the facility failed to ensure that the clients received counseling services according to their individual comprehensive treatment plan in two out of six applicable records reviewed.



Client #1 was admitted on December 20, 2023, and was still active at the time of the inspection. The comprehensive treatment plan dated January 11, 2024, indicated 1-2 individual sessions per week. During the period between March 11, 2024, and April 11, 2024, only one individual session was documented in the client record.



Client #2 was admitted on December 18, 2023 and was still active at the time of the inspection. The comprehensive treatment plan dated January 29, 2024, indicated 1-2 individual sessions per week. During the period between March 1, 2024, and March 30, 2024, only two individual session was documented in the client record.



These findings were reviewed with facility staff during the licensing process.
 
Plan of Correction
709.92 (c) Facility will ensure that

treatment services offered are in

accordance with recommended

session frequency according to the

comprehensive treatment plan.

Clinical staff will be re-educated on

expectations regarding treatment

planning at next staff meeting on

7/11/24. The facility director will

monitor compliance on a monthly

basis.


709.93(a)(8)  LICENSURE Client records

709.93. Client records. (a) There shall be a complete client record on an individual which includes information relative to the client's involvement with the project. This shall include, but not be limited to, the following: (8) Case consultation notes.
Observations
Based on a review of client records, the facility failed to document a case consultation within guidelines established by the facility's policy and procedures manual in three out of seven applicable records reviewed. The facility's policy and procedures manual states the comprehensive treatment plan must be completed every 90 days following admission.





Client #1 was admitted on December 20, 2023, and was still active at the time of the inspection. A case consultation was completed January 1, 2024, with the next consultation being due no later than April 1, 2024; however, the next documented case consultation was May 20, 2024.



Client #2 was admitted on admitted on December 18, 2023, and was still active at the time of the inspection. A case consultation was completed on January 29, 2024, with the next consultation being due no later than April 29, 2024; however, there were no additional case consultations documented in the client record.



Client #5 was admitted on June 29, 2023, and was discharged on May 29, 2024. A case consultation was due by September 29, 2023; however, it was not completed until October 11, 2023.



This is a repeat citation from the June 30, 2023 licensing renewal inspection.



These findings were reviewed with facility staff during the licensing inspection.
 
Plan of Correction
709.93 (a) Facility will comply with

requirements to provide complete

records including case consultations

in accordance with facility's policy

and procedures. The facility director

will review compliance of policy on a

monthly basis.


 
Pennsylvania Department of Drug and Alcohol Programs Home Page


Copyright @ 2001 Commonwealth of Pennsylvania. All Rights Reserved.
Commonwealth of PA Privacy Statement