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Pennsylvania Department of Drug & Alcohol Programs
Inspection Results

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SERENITY BEHAVIORAL HEALTH LLC
145 NORTH EAGLE ROAD
HAVERTOWN, PA 19083

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Survey conducted on 04/21/2021

INITIAL COMMENTS
 
This report is a result of an on-site licensure renewal inspection conducted on April 21,2021 by staff from the Department of Drug and Alcohol Programs, Bureau of Program Licensure. Based on the findings of the on-site inspection, Serenity Behavioral Health LLC was found not to be in compliance with the applicable chapters of 28 PA Code which pertain to the facility. The following deficiencies were identified during this inspection:
 
Plan of Correction

709.28 (c) (5)  LICENSURE Confidentiality

§ 709.28. Confidentiality. (c) The project shall obtain an informed and voluntary consent from the client for the disclosure of information contained in the client record. The consent must be in writing and include, but not be limited to: (5) Dated signature of witness.
Observations
Based on a review of client records, the facility failed to appropriately document a dated signature of the witness on release of information forms in six of seven client records reviewed.

Client #1 was admitted on September 8, 2020 and was active at the time of inspection. A release of information form to the funding source was signed and dated by the client on September 8, 2020. The dated signature of the witness was completed on September 12, 2020.

Client #2 was admitted on October 19, 2020 and was active at the time of inspection. A release of information form to the funding source was signed and dated by the client on October 13, 2020. The dated signature of the witness was completed on December 3, 2020. Additionally, a release of information form to an emergency contact was signed and dated by the client on October 15, 2020. The dated signature of the witness was completed on October 26, 2020.

Client #3 was admitted on December 22, 2020 and was active at the time of inspection. A release of information form to the funding source was signed and dated by the client on December 22, 2020. The dated signature of the witness was completed on February 23, 2021.

Client #4 was admitted on September 9, 2020 and discharged on January 27, 2021. A release of information form to an emergency contact was signed and dated by the client on September 8, 2020. The dated signature of the witness was completed on September 19, 2020. Additionally, a release of information form to the funding source was signed and dated by the client on September 8, 2020. The dated signature of the witness was completed on February 24, 2021.

Client #6 was admitted on January 25, 2021 and discharged on April 8, 2021. A release of information form to an emergency contact was signed and dated by the client on January 25, 2021. The dated signature of the witness was completed on January 26, 2021. Additionally, another release of information form to an emergency contact was signed and dated by the client on January 25, 2021. The dated signature of the witness was completed on January 26, 2021. Additionally, a release of information form to the funding source was signed and dated by the client on January 25, 2021. The dated signature of the witness was completed on January 26, 2021.

Client #7 was admitted on September 15, 2020 and discharged November 16, 2020. A release of information form to the funding source was signed and dated by the client on September 15, 2020. The dated signature of the witness was completed on September 19, 2020.



These findings were reviewed with facility staff during the licensing process.
 
Plan of Correction
On 4/22/21 program director updated "Staff Signature" line to "Witness Signature" on all release of information forms. System was also configured to require a witness signature in order for forms to be electronically submitted by the client. Program director reviewed release of information policies with all staff members. Clients 1, 2, & 3 will sign new release forms during their next individual session or by 5/7/2021 to be witnessed by staff or another party of the client's choosing. Staff will ensure appropriate documentation of a dated client and witness signature. Program director will complete quarterly chart reviews to ensure documentation is appropriately completed.

705.28 (d) (1)  LICENSURE Fire safety.

705.28. Fire safety. (d) Fire drills. The nonresidential facility shall: (1) Conduct unannounced fire drills at least once a month.
Observations
Based on a review of the August 2020 through March 2021 fire drill log, the facility failed to conduct an unannounced fire drill for the month of July 2020.





This finding was reviewed with facility staff during the licensing process.
 
Plan of Correction
Program director reviewed fire safety regulations with all staff members on 4/22/21. Program director will ensure monthly fire drills are conducted and documented.

705.28 (d) (6)  LICENSURE Fire safety.

705.28. Fire safety. (d) Fire drills. The nonresidential facility shall: (6) Conduct fire drills on different days of the week, at different times of the day and on different staffing shifts.
Observations
Based on a review of the August 2020 through March 2021 fire drill log, the facility failed to conduct fire drills at different times of the day. Each of the facility's fire drills were conducted between 12pm-3pm and none were conducted during the facility's morning and evening hours.





This finding was reviewed with facility staff during the licensing process.
 
Plan of Correction
Program director reviewed fire safety regulations with all staff members on 4/22/21. Program director will ensure monthly fire drills are conducted at different days, shifts, and times (including mornings, afternoons and evenings).

 
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