INITIAL COMMENTS
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This report is a result of an on-site licensure renewal inspection conducted on August 31, 2026, by staff from the Department of Drug and Alcohol Programs, Bureau of Program Licensure. Based on the findings of the on-site inspection, Arkview Recovery Center was found not to be in compliance with the applicable chapters of 28 PA Code which pertain to the facility. The following deficiencies were identified during this inspection:
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Plan of Correction
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709.82(d)(1) LICENSURE Treatment and rehabilitation services
709.82. Treatment and rehabilitation services.
(d) Counseling shall be provided to a client on a regular and scheduled basis. The following services shall be included and documented:
(1) Individual counseling, at least twice weekly.
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Observations
Based on a review of the client records, the facility failed to ensure that counseling was provided to a client on a regular and scheduled basis to include individual counseling, at least twice weekly in four out of eight records reviewed.
Client #3 was admitted on July 24, 2026, and was still active at the time of the inspection. The weeks of July 27, August 3, 10 and 17, 2026 did not have documentation of two individual counseling sessions.
Client #4 was admitted on June 8, 2026, and discharged on August 3, 2026. The week of June 15, 2026, did not have documentation of two individual counseling sessions.
Client #6 was admitted on October 17, 2025, and discharged on December 18, 2025. The week of November 24, 2025, did not have documentation of two individual counseling sessions.
Client #8 was admitted on July 23, 2026, and discharged on August 24, 2026. The weeks of July 27, August 10 and 17, 2026 did not have documentation of two individual counseling sessions.
These findings were reviewed with the facility staff during the licensing process.
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Plan of Correction
Staff Training: The facility will provide training to applicable staff regarding identified areas of concern, facility policies, procedures, and expectations. Training will be documented and completed by the designated staff members.
These corrective actions will be monitored by facility leadership to ensure completion, effectiveness, and sustained compliance. |
709.93(a)(11) LICENSURE Client records
709.93. Client records.
(a) There shall be a complete client record on an individual which includes information relative to the client's involvement with the project. This shall include, but not be limited to, the following:
(11) Follow-up information.
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Observations
Based on a review of client records, the facility failed to provide a complete client record, which included follow-up information within 30 days of discharge, per facility policy, in one out of three applicable records reviewed.
Client #14 was admitted on March 30, 2026, and discharged on May 14, 2026. A follow up was due no later than June 13, 2026; however, there was no documentation that one was completed.
This finding was reviewed with facility staff during the licensing process.
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Plan of Correction
The facility will train responsible staff on the standards and expectations for completing follow-up calls.
Leadership will monitor compliance through routine audits and provide additional training as needed to ensure calls are completed within the required timeframe. |