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Pennsylvania Department of Drug & Alcohol Programs
Inspection Results

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COVE FORGE BEHAVIORAL HEALTH SYSTEM AT WILLIAMSBURG
202 COVE FORGE ROAD
WILLIAMSBURG, PA 16693

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Survey conducted on 04/01/2016

INITIAL COMMENTS
 
This report is a result of an on-site licensure renewal inspection conducted on March 30 - April 1, 2016 by staff from the Division of Drug and Alcohol Program Licensure. Based on the findings of the on-site inspection, Cove Forge Behavioral Health System was found not to be in compliance with the applicable chapters of 28 PA Code which pertain to the facility. The following deficiencies were identified during this inspection.
 
Plan of Correction

704.11(f)(2)  LICENSURE Trng Hours Req-Coun

704.11. Staff development program. (f) Training requirements for counselors. (2) Each counselor shall complete at least 25 clock hours of training annually in areas such as: (i) Client recordkeeping. (ii) Confidentiality. (iii) Pharmacology. (iv) Treatment planning. (v) Counseling techniques. (vi) Drug and alcohol assessment. (vii) Codependency. (viii) Adult Children of Alcoholics (ACOA) issues. (ix) Disease of addiction. (x) Aftercare planning. (xi) Principles of Alcoholics Anonymous and Narcotics Anonymous. (xii) Ethics. (xiii) Substance abuse trends. (xiv) Interaction of addiction and mental illness. (xv) Cultural awareness. (xvi) Sexual harassment. (xvii) Developmental psychology. (xviii) Relapse prevention. (3) If a counselor has been designated as lead counselor supervising other counselors, the training shall include courses appropriate to the functions of this position and a Department approved core curriculum or comparable training in supervision.
Observations
Based on a review of personnel records, the facility failed to document the completion of at least 25 clock hours of annual training required for counselors in one of two personnel records.



The findings include:



Two personnel records pertaining to counselors were reviewed for documentation of the required 25 clock hours of annual training on March 30, 2016. The facility's training year is from January through December. The facility failed to document the completion of at least 25 clock hours of annual training required for counselor # 4 for the January 1 through December 31, 2015 training year.



Employee # 4 was hired for the position of counselor on November 10, 2010. Personnel record # 4 only included documentation of 2.25 clock hours of annual training for the January 1 through December 31, 2015 training year, as of March 30, 2016.



The findings were reviewed with facility staff during the licensing process.
 
Plan of Correction
All detox counselors will complete at least 25 clock hours of training every year. The counselors will be re-educated individually and via email by the Director of Nursing. All detox counselors will be expected to inform their supervisor of their plans to get the required training hours completed. Re-education of the detox counselors will occur by 4-20-16. The Director of Nursing will be responsible for ensuring this gets completed. The counselor identified with deficient hours will complete 25 hours of training by December 31, 2016.

709.28 (c)  LICENSURE Confidentiality

§ 709.28. Confidentiality. (c) The project shall obtain an informed and voluntary consent from the client for the disclosure of information contained in the client record.
Observations
Based on a review of client records, the facility failed to obtain an informed and voluntary consent from the client for the disclosure of information contained in the client record in nine of eighteen client records.



The findings include:



Eighteen client records were reviewed for written, informed and voluntary consents to release information from the client on March 30 - April 1, 2016. The facility failed to obtain an informed and voluntary consent to release information from the client in client records # 1, 4, 5, 6, 10, 11, 12, 13 and 15.





Based on a review of these records, the facility's consent to release client information form was out of compliance with 42 CFR and State Law 4 Pa. Code 255.5.



The facility's consent to release client information form is a standardized form titled "Authorization to Disclose Healthcare Information". The consent form included the following statement: "I may revoke this authorization at any time. Revocations to this authorization must be in writing". 42 CFR Part 2, Subpart C, subsection 2.31 (a) Required elements, specifies that the following information must be included on the written consent: "(8) A statement that the consent is subject to revocation at any time except to the extent that the program or person which is to make the disclosure has already acted in reliance on it." Therefore, as per 42 CFR, Part 2, Subpart C, subsection 2.31 (a)(8) the consent to release information form can be revoked by the client at any time and there is no restriction on the manner in which the client may revoke it. The facility failed to adhere to the requirements outlined in the federal confidentiality regulations by requiring the client to revoke the consent to release information in writing.



Client # 1 was admitted into treatment on March 26, 2016. Consent to release information forms for the funding entity and family member were signed by client # 1 on March 26, 2016. The facility failed to adhere to the requirements in 42 CFR, Part 2, Subpart C, subsection 2.31 (a)(8) by restricting the client to a written revocation of the consent to release information form. In addition, the facility allowed for the release of the client's alcohol, drug or substance abuse and mental health records to the funding entity. This exceeded the limitations imposed at 4 Pa. Code 255.5.



Client # 4 was admitted into treatment on February 25, 2016 and discharged on March 1, 2016. Consent to release information forms for the funding entity, treatment provider and family member were signed by client # 4 on February 25, 2016. The facility failed to adhere to the requirements in 42 CFR, Part 2, Subpart C, subsection 2.31 (a)(8) by restricting the client to a written revocation of the consent to release information form. In addition, the facility allowed for the release of the client's alcohol, drug or substance abuse and mental health records to the funding entity. This exceeded the limitations imposed at 4 Pa. Code 255.5.



Client # 5 was admitted into treatment on February 28, 2016. A consent to release information form for a social service provider was signed by client # 5 on March 25, 2016. The facility failed to adhere to the requirements in 42 CFR, Part 2, Subpart C, subsection 2.31 (a)(8) by restricting the client to a written revocation of the consent to release information form.



Client # 6 was admitted into treatment on February 11, 2016. A consent to release information form for a family member was signed by client # 6 on March 14, 2016. The facility failed to adhere to the requirements in 42 CFR, Part 2, Subpart C, subsection 2.31 (a)(8) by restricting the client to a written revocation of the consent to release information form.



Client # 10 was admitted into treatment on February 26, 2016. Consent to release information forms for the funding entity, physician and family member were signed by client # 10 on February 26, 2016. The facility failed to adhere to the requirements in 42 CFR, Part 2, Subpart C, subsection 2.31 (a)(8) by restricting the client to a written revocation of the consent to release information form. In addition, the facility allowed for the release of the client's alcohol, drug or substance abuse and mental health records to the funding entity. This exceeded the limitations imposed at 4 Pa. Code 255.5.



Client # 11 was admitted into treatment on March 1, 2016. Consent to release information forms for the funding entity, physician, treatment provider and family member were signed by client # 11 on March 1, 2016. The facility failed to adhere to the requirements in 42 CFR, Part 2, Subpart C, subsection 2.31 (a)(8) by restricting the client to a written revocation of the consent to release information form. In addition, the facility allowed for the release of the client's alcohol, drug or substance abuse and mental health records to the funding entity. This exceeded the limitations imposed at 4 Pa. Code 255.5.



Client # 12 was admitted into treatment on March 1, 2016 and discharged on March 31, 2016. Consent to release information forms for the funding entity, probation officer, treatment provider and family member were signed by client # 12 on March 26, 2016. The facility failed to adhere to the requirements in 42 CFR, Part 2, Subpart C, subsection 2.31 (a)(8) by restricting the client to a written revocation of the consent to release information form. In addition, the facility allowed for the release of the client's alcohol, drug or substance abuse and mental health records to the funding entity and probation officer. This exceeded the limitations imposed at 4 Pa. Code 255.5.



Client # 13 was admitted into treatment on March 9, 2016. Consent to release information forms for the funding entity, government agency and family member were signed by client # 13 on March 9, 2016. The facility failed to adhere to the requirements in 42 CFR, Part 2, Subpart C, subsection 2.31 (a)(8) by restricting the client to a written revocation of the consent to release information form. In addition, the facility allowed for the release of the client's alcohol, drug or substance abuse and mental health records to the funding entity and government agency. This exceeded the limitations imposed at 4 Pa. Code 255.5.



Client # 15 was admitted into treatment on January 29, 2016 and discharged on February 16, 2016. A consent to release information form for a treatment provider was signed by client # 15 on February 12, 2016. The facility failed to adhere to the requirements in 42 CFR, Part 2, Subpart C, subsection 2.31 (a)(8) by restricting the client to a written revocation of the consent to release information form.



The findings were reviewed with facility staff during the licensing process.
 
Plan of Correction
The Medical Records Coordinator will provide training on the proper documentation for the release of information on the consents. Staff will be directed to write "consent may be revoked verbally" on all consents. The consent to release information will be compliant with 42 CFR and 4 Pa. Code 255.5. The Medical Records Coordinator will randomly check 5 charts per week for the next 8 weeks to ensure consents are correct. The corrective action date for this to occur will be June 30, 2016. The Quality Director and Regional Vice President are working with Corporate to assure the current consents are 255.5 compliant.

 
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