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Pennsylvania Department of Drug & Alcohol Programs
Inspection Results

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CLEAR CONCEPTS COUNSELING
24 NORTH MAIN STREET
LEWISTOWN, PA 17044

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Survey conducted on 03/18/2014

INITIAL COMMENTS
 
This report is a result of an on-site licensure renewal inspection conducted on March 18, 2014 by staff from the Division of Drug and Alcohol Program Licensure. Based on the findings of the on-site inspection, Clear Concepts Counseling was found not to be in compliance with the applicable chapters of 28 PA Code which pertain to the facility. The following deficiencies were identified during this inspection:
 
Plan of Correction

704.6(a)  LICENSURE Clinical Supervisor Qualifications

704.6. Qualifications for the position of clinical supervisor. (a) A drug and alcohol treatment project shall have a full-time clinical supervisor for every eight full-time counselors or counselor assistants, or both.
Observations
Based on a review of the "Staffing Requirements Facility Summary Reports" submitted for the three facilities in the project and a review of current caseload assignments, the Project failed to provide for a full time clinical supervisor for every 8 Full Time Equivalent (FTE) counselors.The findings include:The "Staffing Requirements Facility Summary Reports" for the three facilities that make up the Project were reviewed March 19, 2014 and revealed that there are 9 FTE counselors working for the Project. The project does not have a clinical supervisor on staff.The findings were reviewed and confirmed with the Project Director on March 19, 2014.
 
Plan of Correction
Our project is in full compliance

with this standard as of March 28,

2014. We failed to provide a full

time clinical supervisor as required

in the regulations for Clinical

Supervisor Qualifications. Our

project was unaware that we had 8

full time counselors employed. This

mistake was discovered during the

on-site licensure renewal inspection.

The proper steps were taken and our

project is in compliance with this

standard and we have hired a

Facility Director and Clinical

Supervisor. In the future the Project

Director will review the staff and

staff caseloads to ensure that the

proper staff is supervised and we are

in compliance with this standard.

709.28(c)  LICENSURE Confidentiality

709.28. Confidentiality. (c) The project shall obtain an informed and voluntary consent from the client for the disclosure of information contained in the client record. The consent shall be in writing and include, but not be limited to:
Observations
Based on a review of the client records, the facility failed to document consents to release information which include the name of the person agency, or organization to which the disclosure is made, the specific information to be disclosed, and/or the purpose of the disclosure. The findings include:Eight client records were reviewed for consent forms on February 18, 2014. The consents to release information forms did not document all required information in two out of eight client records, specifically records #1 and 2. The findings include:Client # 1 was admitted to treatment on December 11, 2013. A consent form had been signed by the client on December 11, 2013 but it did not specify what information was being released. An additional consent was signed on December 11, 2013 and specified that information would be released to "Co" there was no indication of a proper name for whom the information was to be released. Client # 2 was admitted to treatment on October 3, 2013. Client specific information had been released to a "Natalie B." on 12/11/13 and 1/3/14. There was no documentation of a completed consent form signed by the client that permitted the release of this information. The findings were discussed and confirmed with the project director and clinical staff.
 
Plan of Correction
Our facility will be in full

compliance with this standard

beginning immediately. This

standard and our agency policy

relative to this standard will be

reviewed with all counselors at our

next staff meeting on April 10, 2014.

The proper completion of consents

including purpose of disclosure and

to whom we disclose information to

of client information will begin

immediately. To ensure correct

completion of consents forms the

Quality Assurance manager will

verify completion during quarterly

reviews.

709.33(a)  LICENSURE Notification of Termination

709.33. Notification of termination. (a) Project staff shall notify the client, in writing, of a decision to involuntarily terminate the client's treatment at the project. The notice shall include the reason for termination.
Observations
Based on a review of client records, the facility failed to notify the client, in writing, of a decision to involuntarily terminate the client's treatment at the project in one of three client records.The findings include:Eight client records were reviewed on March 18, 2014. Four of those records represented discharged clients, of which three were required to include documentation of a termination letter. One out of three clients did not receive notice of their involuntary termination, specifically client #7. Client # 7 was involuntarily terminated from the program on December 24, 2013. As of the date of inspection, there was no documentation of written notification of the decision to terminate client #7 from treatment. The findings were reviewed and confirmed with the project director prior to the exit interview.
 
Plan of Correction
Our facility will be in full

compliance with this standard

beginning immediately. This

standard and our agency policy

relative to this standard will be

reviewed with all counselors at our

next staff meeting on April 10, 2014.

A written notification of termination

of treatment has been sent to client

#7 and documentation is filed in the

client chart. The proper completion

of client notification of termination

will begin immediately. This

standard and policy will also be

reviewed with all therapists by the

Clinical Supervisor during

individual supervision to assure

compliance. In the future all

therapists will bring their closed

charts to supervision and the Clinical

Supervisor will verify that the

notification of termination is in the

chart.

709.91(b)(6)  LICENSURE Intake and admission

709.91. Intake and admission. (b) Intake procedures shall include documentation of: (6) Psychosocial evaluation.
Observations
Based on a client record review, the facility failed to document biopsychosocial evaluations in two out of five client records. The findings include:Eight client records were reviewed on March 18, 2014. Five client records were required to have a psychosocial evaluation completed. The facility failed to document a biopsychosocial evaluation in two out of five client records; specifically #2 and 8.Client #2 was admitted to treatment on October 3, 2013. As of the date of inspection, there was no biopsychosocial evaluation documented for client #2.Client #8 was admitted to treatment on June 5, 2013 and discharged on September 12, 2013. As of the date of inspection, there was no biopsychosocial evaluation documented for client #8.The findings were reviewed and confirmed by the project director.
 
Plan of Correction
Our facility will be in full

compliance with this standard

beginning immediately. This

standard and our agency policy

relative to this standard will be

reviewed with all counselors at our

next staff meeting on April 10, 2014.

The biopsychosocial evaluation

(consolidated assessment) by our

standards is to be completed by the

end of the 5th session. Clients #2

and #8 were sporadic with

attendance and were only seen 5/6

times so the clinician was unable to

compile the information to complete

a consolidated assessment. However,

the clinicians reviewed both client

#2 and #8's records and made the

necessary documentation of a

consolidated assessment. The

Clinical Supervisor will also review

this area with all counselors in

individual supervision as an added

measure to insure compliance. The

Quality Assurance manager will also

verify completion during reviews.

709.92(b)  LICENSURE Treatment and rehabilitation services

709.92. Treatment and rehabilitation services. (b) Treatment and rehabilitation plans shall be reviewed and updated at least every 60 days.
Observations
Based on a review of client records, the facility failed to document a treatment plan update which includes the clients' progress on goals. The findings include:Eight client records were reviewed on March 18, 2014. Three of those records required documentation of a treatment plan update. The treatment plan updates did not state the clients ' progress on goals in two out of three client records, specifically records #1 and 3. Client #1 was admitted on December 11, 2013. The treatment plan update which occurred on March 11, 2014 did not document the client's progress on goals. Client #3 was admitted on November 26, 2013. The treatment plan update which occurred on February 18, 2014 did not document the client's progress on goals. There was no brief note indicating what progress, if any, had been made in time since the clients' treatment plans had been developed. The findings were reviewed and confirmed by the project director.
 
Plan of Correction
Our facility will be in full

compliance with this standard

beginning immediately. This

standard and our agency policy

relative to this standard will be

reviewed with all counselors at our

next staff meeting on April 10, 2014.

The proper completion and clients'

progress on goals of the treatment

plan update will begin immediately.

The clinician(s) of clients #1 and #3

reviewed the records and updated

their treatment plans and

documented the progress on their

goals. This standard and policy will

also be reviewed with all therapists

by the Clinical Supervisor in

individual supervision to assure

compliance.

 
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