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Pennsylvania Department of Drug & Alcohol Programs
Inspection Results

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PENNSYLVANIA COUNSELING SERVICES CARLISLE
1 GREYSTONE ROAD
CARLISLE, PA 17013

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Survey conducted on 01/22/2009

INITIAL COMMENTS
 
This report is a result of an on-site licensure renewal inspection conducted on January 29, 2009 by staff from the Division of Drug and Alcohol Program Licensure. Based on the findings of the on-site inspection, Pennsylvania Counseling Services Carlisle was found not to be in compliance with the applicable chapters of 28 PA Code which pertain to the facility. The following deficiencies were identified during this inspection and a plan of correction is due on February February 23, 2009.
 
Plan of Correction

709.28(a)(1)  LICENSURE Confidentiality

709.28. Confidentiality. (a) A written procedure shall be developed by the project director which shall comply with 4 Pa. Code 255.5 (relating to projects and coordinating bodies: disclosure of client-oriented information). The procedure shall include, but not be limited to: (1) Confidentiality of client identity and records.
Observations
Based on a review of the facility's policy and procedure manual, the facility failed to document a written policy/procedure that shall comply with 4 Pa. Code 255.5



The findings include:



The facility's policy and procedure manual was reviewed on January 5, 2009 and January 6, 2009. The facility's policy regarding confidentiality of client identity and records included language that permitted the facility to disclose information to the parent or guardian of a minor without the minor's consent.
 
Plan of Correction
The Quality Improvement Department will revise the confidentiality policy to comply with all federal and state confidentiality laws.

709.93(a)(9)  LICENSURE Client records

709.93. Client records. (a) There shall be a complete client record on an individual which includes information relative to the client's involvement with the project. This shall include, but not be limited to, the following: (9) Aftercare plan, if applicable.
Observations
Based on a review of client records, the facility failed to document complete aftercare plans in one of one client record.



The findings include:



Six client records were reviewed on January 29, 2009. Aftercare plans were required in one client record. The facility did not document aftercare goals that were individualized to the client's needs or that were stated in measurable terms in client records #6. The aftercare plan in client record #6 did not document available support services.
 
Plan of Correction
The Quality Improvement Department has revised the Aftercare Plan to include prompts to remind therapists to create individualized goals. The QI Department will also be re-educating clinical staff via staff meeting to develop individualized aftercare plans with personal goals and support. QI will then monitor on-going compliance through random chart reviews and re-educate staff as necessary.

 
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