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Pennsylvania Department of Drug & Alcohol Programs
Inspection Results

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NEW FREEDOM RECOVERY CENTER, LLC
2000 COMMERCE LOOP SUITE 2200
NORTH HUNTINGDON, PA 15642

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Survey conducted on 08/12/2024

INITIAL COMMENTS
 
This report is a result of an on-site licensure renewal inspection conducted on August 12, 2024, by staff from the Department of Drug and Alcohol Programs, Bureau of Program Licensure. Based on the findings of the on-site inspection, New Freedom Recovery Center, LLC, was found not to be in compliance with the applicable chapters of 28 PA Code which pertain to the facility. The following deficiencies were identified during this inspection:
 
Plan of Correction

704.12(a)(6)  LICENSURE OutPatient Caseload

704.12. Full-time equivalent (FTE) maximum client/staff and client/counselor ratios. (a) General requirements. Projects shall be required to comply with the client/staff and client/counselor ratios in paragraphs (1)-(6) during primary care hours. These ratios refer to the total number of clients being treated including clients with diagnoses other than drug and alcohol addiction served in other facets of the project. Family units may be counted as one client. (6) Outpatients. FTE counselor caseload for counseling in outpatient programs may not exceed 35 active clients.
Observations
Based on a review of the Staffing Requirements Facility Summary Report, the facility failed to ensure the FTE counselor caseload in outpatient programs did not exceed 35 active clients for one of one counselor reviewed.



The counselor Full Time Equivalent (FTE) is determined by dividing the total number of hours the counselor devotes to their clients by the facility's workweek. Then, to obtain the counselor's ratio, the total number of clients on the counselor's outpatient caseload is divided by the FTE.



Employee #3 was hired as a counselor on May 1, 2020. The employee's ratio calculation was as follows: 12/40= 0.3 (FTE); 17/0.3 = 56.66, which equals a client/counselor FTE ratio of 56:1.



This finding was reviewed with the facility staff during the licensing process.
 
Plan of Correction
The Clinical Supervisor and the Compliance Office met on August 15,2024 regarding 704.12(a)(6) Outpatient Caseload. Starting August 15,2024, the Clinical Supervisor will take on 7 additional clients effective August 15.

The Clinical Supervisor will monitor the FTE Counselors caseload as the caseload decreases or increases. When necessary, the Clinical Supervisor will take on additional clients as necessary.

 
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