Observations
Based on a review of the staffing requirements facility summary report, an interview with the facility director and census reports on April 14, 2008, the project failed to maintain outpatient caseloads under thirty-five active clients. Two of two counselors had caseloads in excess of thirty-five. One counselor had a caseload of thirty-seven clients and one other counselor had a caseload of forty-three clients.
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Plan of Correction
1. Review current caseload status for each counselor and either close or transfer patients to other administrative clinical staff to bring all staff into full compliance with maximum client/counselor ratios.
Date of Completion: 4/29/2008
Responsible Person: Facility Director
2. Run weekly census report of clinical caseload to ensure that counselor/client ratios remain within approved limits.
Date of Completion: 5/2/2008
Responsible Person(s): Facility Director/Clinical Supervisor
3. Existing clinical staff vacancies have been approved for hire, and posting of position will occur the week of May 5th, 2008.
Date of Completion: 5/9/2008
Responsible Person: Facility Director
4. Interview and select candidates and fill vacancies in order to ensure adequate staff are available to ensure ongoing compliance with client/counselor ratios.
Date of Completion: Ongoing to 5/30/08
Responsible Person: Facility Director |