QA Investigation Results

Pennsylvania Department of Health
AIDING ANGELS HOME CARE, LLC
Health Inspection Results
AIDING ANGELS HOME CARE, LLC
Health Inspection Results For:


There are  2 surveys for this facility. Please select a date to view the survey results.

Surveys don't appear on this website until at least 41 days have elapsed since the exit date of the survey.



Initial Comments:


A follow-up survey initiated onsite April 9, 2024 and completed offsite April 10, 2024, found that Aiding Angels Home Care, LLC had corrected the deficiency cited under the requirements of PA Code, Title 28, Health and Safety, Part IV, Health Facilities, Subpart A, Chapter 51. The deficiency was cited as a result of a State relicensure survey completed on January 29, 2024.



















Plan of Correction:




Initial Comments:


A follow-up survey initiated onsite April 9, 2024 and completed offsite April 10, 2024, found that Aiding Angels Home Care, LLC had not corrected the deficiencies cited under the requirements of PA Code, Title 28, Health and Safety, Part IV, Health Facilities, Subpart H, Chapter 611, Home Care Agencies and Home Care Registries. The deficiencies were cited as a result of a State relicensure survey completed on January 29, 2024.










Plan of Correction:




611.52(d) LICENSURE
Proof of Residency

Name - Component - 00
The home care agency or home care registry may request an individual required to submit or obtain a criminal history record to furnish proof of residency through submission of any one of the following documents:
(1) Motor vehicle records, such as a valid driver ' s license or a State-issued identification.
(2) Housing records, such as mortgage records or rent receipts.
(3) Public utility records and receipts, such as electric bills.
(4) Local tax records.
(5) A completed and signed, Federal, State or local income tax return with the applicant ' s name and address preprinted on it.
(6) Employment records, including records of unemployment compensation

Observations:


Based on review of agency submitted plan of correction for deficiencies issued from the relicensure survey completed 1/29/24, review of personnel files and interview with agency staff (EMP), the agency failed to verify proof of residency in Pennsylvania for 2 years prior to date of hire for one (1) of one (1) personnel file reviewed (PF4).

Findings include:

Agency submitted a plan of correction (POC), Tag S330...Completion date 3/29/24 (agency's date of alleged compliance). "In accordance with state regulation 611.52 we will ensure to maintain proper documentation verification of PA state residency and make sure that this information is being received at the time of hire for 2 years prior to date of hire for any new hires and also maintain current record appropriately for personnel files that pertain to individuals (PF1-PF5 and PF7)."

Personnel file (PF) review conducted on 4/9/24 at approximately 11:30 a.m. and 12:00 p.m. revealed:

PF4, date of hire 10/24/22, start of care date 10/24/22. Upon hire PF contained a PA driver's license dated 9/1/21. No evidence of additional documentation obtained to verify proof of residency.

Interview with the agency owner (EMP1) on 4/9/24 at approximately 1:00 p.m. confirmed the above findings.
























Plan of Correction:

In accordance with state regulation 611.52 we will ensure to maintain proper documentation verification of PA state residency and make sure that this information is being received at the time of hire for 2 years prior to date of hire for any new hires and also maintain current record appropriately for personnel files that pertain to individuals (PF1-PF5 and PF7)."


611.55(e) LICENSURE
Competency Requirements

Name - Component - 00
The competency review must occur at least once per year after initial competency is established, and more frequently when discipline or other sanction, including, for example, a verbal warning or suspension, is imposed because of a quality of care infraction.

Observations:


Based on review of personnel files (PF), and interview with agency staff (EMP), the agency failed to review the direct care worker's competency at least once per year for one (1) of one (1) personnel files of direct care workers (DCW) who have been employed at agency for more than one year (PF4).

Findings include:

Agency submitted a plan of correction (POC), Tag S 621...Competency Requirements...Completion date 3/29/24 (agency's date of alleged compliance)."In accordance with state regulations we will review competency for any worker that has been working at least for 1 year. We will ensure that who have been at our agency for more than one year are tested for competency."

Personnel file (PF) review conducted on 4/9/24 at approximately 11:30 a.m. and 12:00 p.m. revealed:

PF4, date of hire 10/24/22, start of care date 10/24/22. At the time of survey conducted 1/29/24, PF4 did not reveal a competency review for 2023. No evidence that PF4 was reviewed for competency as per plan of correction for any worker that has been working at least one year.

Interview with the agency owner (EMP1) on 4/9/24 at approximately 1:00 p.m. confirmed the above findings.







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Plan of Correction:

In accordance with state regulations we will review competency for any worker that has been working at least for 1 year. We will ensure that who have been at our agency for more than one year are tested for competency


611.57(b) LICENSURE
Prohibitions

Name - Component - 00
(b) No individual as a result of the individual's affiliation with a home care agency or home care registry may assume power of attorney or guardianship over a consumer utilizing the services of that home care agency or home care registry. The home care agency or home care registry may not require a consumer to endorse checks over to the home care agency or home care registry.

Observations:


Based on review of agency submitted plan of correction for deficiencies issued from the relicensure survey completed 1/29/24, review of consumer files (CFs) and staff interviews (EMP), the agency failed to inform consumer of rights of (b) No individual as a result of the individual's affiliation with a home care agency or home care registry may assume power of attorney or guardianship over a consumer utilizing the services of that home care agency or home care registry. The home care agency or home care registry may not require a consumer to endorse checks over to the home care agency or home care registry for one (1) of one (1) CFs reviewed (CF3).

Findings include:

Consumer file (CF) review conducted on 4/9/24 between approximately 12:30 p.m. and 1:00 p.m. revealed:

Agency submitted a plan of correction (POC), Tag 0 810...Completion date 3/29/24 (agency's date of alleged compliance). "Per state guidelines we will ensure that the consumer reviewed the consumer handbook with assistance from staff personnel which informs consumer of (b) No individual as a result of the individual's affiliation with a home care agency or home care registry may assume power of attorney or guardianship over a consumer utilizing the services of that home care agency or home care registry per state regulations. In addition, the home care agency or home care registry may not require a consumer to endorse checks over to the home care agency or home care registry. This information will be given to any new consumer at the time of application and delivered to consumers (CF1-CF5)."

CF3, Start of services 12/29/22. No documented evidence to show that the consumer was provided consumer rights information of no individual as a result of the individual's affiliation with a home care agency or home care registry may assume power of attorney or guardianship over a consumer utilizing the services of that home care agency or home care registry; The home care agency or home care registry may not require a consumer to endorse checks over to the home care agency or home care registry.

Interview with the agency owner (EMP1) on 4/9/24 at approximately 1:00 p.m. confirmed the above findings.






























Plan of Correction:

Per state guidelines we will ensure that the consumer reviewed the consumer handbook with assistance from staff personnel which informs consumer of (b) No individual as a result of the individual's affiliation with a home care agency or home care registry may assume power of attorney or guardianship over a consumer utilizing the services of that home care agency or home care registry per state regulations. In addition, the home care agency or home care registry may not require a consumer to endorse checks over to the home care agency or home care registry. This information will be given to any new consumer at the time of application and delivered to consumers


611.57(c) LICENSURE
Information to be Provided

Name - Component - 00
(c) Prior to the commencement of services, the home care agency or home care registry shall provide to the consumer, the consumer's legal representative or responsible family member an information packet containing the following information in a form that is easily read and understood: (1) A listing of the available home care services that will be provided to the consumer by the direct care worker and the identity of the direct care worker who will provide the services. (2) The hours when those services will be provided. (3) Fees and total costs for those services on an hourly or weekly basis. (4) Who to contact at the Department for information about licensure requirements for a home care agency or home care registry and for compliance information about a particular home care agency or home care registry. (5) The Department's complaint Hot Line (1-800-254-5164) and the telephone number of the Ombudsman Program located with the local Area Agency on Aging (AAA). (6) The hiring and competency requirements applicable to direct care workers employed by the home care agency or referred by the home care registry. (7) A disclosure, in a format to be published by the Department in the Pennsylvania Bulletin by February 10, 2010, addressing the employee or independent contractor status of the direct care worker providing services to the consumer, and the resultant respective tax and insurance obligations and other responsibilities of the consumer and the home care agency or home care registry.

Observations:


Based on review of agency submitted plan of correction for deficiencies issued from the relicensure survey completed 1/29/24, review of consumer files (CFs) and staff interviews (EMP), the agency failed to to provide, prior to the commencement of services, the following information in a form that was easily read and understood in the consumer information packet: (1) the identity of the direct care worker who will provide the services. (4)Who to contact at the Department for information about licensure requirements for a home care agency or home care registry and for compliance information about a particular home care agency or home care registry. (5) The Department's complaint Hot Line (1-800-254-5164) and the telephone number of the Ombudsman Program located with the local Area Agency on Aging (AAA). (6) The hiring and competency requirements applicable to direct care workers employed by the home care agency or referred by the home care registry.(7) A disclosure in a format to be published by the Department in the Pennsylvania Bulletin by February 10, 2010, addressing the employee or independent contractor status of the direct care worker providing services to the consumer, and the resultant respective tax and insurance obligations and other responsibilities of the consumer and the home care agency or home care registry for one (1) of one (1) CF reviewed (CF3).

Findings include:

Consumer file (CF) review conducted on 4/9/24 between approximately 12:30 p.m. and 1:00 p.m. revealed:

Agency submitted a plan of correction (POC), Tag 0 820...Completion date 3/29/24 (agency's date of alleged compliance). "Per guidelines we will review the consumer information with the consumer with an agency staff member thoroughly at the time of initial interview with the consumer. Including...(1) the identity of the direct care worker who will provide the services... (4)Who to contact at the Department for information about licensure requirements for a home care agency or home care registry and for compliance information about a particular home care agency or home care registry. (5) The Department's complaint Hot Line (1-800-254-5164) and the telephone number of the Ombudsman Program located with the local Area Agency on Aging (AAA). (6) The hiring and competency requirements applicable to direct care workers employed by the home care agency or referred by the home care registry.(7) A disclosure in a format to be published by the Department in the Pennsylvania Bulletin by February 10, 2010, addressing the employee or independent contractor status of the direct care worker providing services to the consumer, and the resultant respective tax and insurance obligations and other responsibilities of the consumer and the home care agency or home care registry."

CF3, start of services 12/29/22. No documented evidence to show that the consumer was provided (1) the identity of the direct care worker who will provide the services. (4)Who to contact at the Department for information about licensure requirements for a home care agency or home care registry and for compliance information about a particular home care agency or home care registry. (5) The Department's complaint Hot Line (1-800-254-5164) and the telephone number of the Ombudsman Program located with the local Area Agency on Aging (AAA). (6) The hiring and competency requirements applicable to direct care workers employed by the home care agency or referred by the home care registry.(7) A disclosure in a format to be published by the Department in the Pennsylvania Bulletin by February 10, 2010, addressing the employee or independent contractor status of the direct care worker providing services to the consumer, and the resultant respective tax and insurance obligations and other responsibilities of the consumer and the home care agency or home care registry.
Interview with the agency owner (EMP1) on 4/9/24 at approximately 1:00 p.m. confirmed the above findings.













Plan of Correction:

Per guidelines we will review the consumer information with the consumer with an agency staff member thoroughly at the time of initial interview with the consumer. Including...(1) the identity of the direct care worker who will provide the services... (4)Who to contact at the Department for information about licensure requirements for a home care agency or home care registry and for compliance information about a particular home care agency or home care registry. (5) The Department's complaint Hot Line (1-800-254-5164) and the telephone number of the Ombudsman Program located with the local Area Agency on Aging (AAA). (6) The hiring and competency requirements applicable to direct care workers employed by the home care agency or referred by the home care registry.(7) A disclosure in a format to be published by the Department in the Pennsylvania Bulletin by February 10, 2010, addressing the employee or independent contractor status of the direct care worker providing services to the consumer, and the resultant respective tax and insurance obligations and other responsibilities of the consumer and the home care agency or home care registry.


Initial Comments:


A follow-up survey initiated onsite April 9, 2024 and completed offsite April 10, 2024, found that Aiding Angels Home Care, LLC had not corrected the deficiency cited under the requirements of 35 P.S. 448.809 (b). The deficienciy was cited as a result of a State relicensure survey completed on January 29, 2024.





























Plan of Correction:




35 P. S. 448.809b LICENSURE
Photo Id Reg

Name - Component - 00
Law amended July 11, 2022 Act 79 2022 HB 2604

(1) The photo identification tag shall include a recent
photograph of the employee, the employee's first name, the
employee's title and the name of [the health care facility or
employment agency.] any of the following:
(i) The health care facility.
(ii) The health system.
(iii) The employment agency.
(iv) The fictitious name of an entity under
subparagraph (i), (ii) or (iii) which is registered with
the Department of State under 54 Pa.C.S. Ch. 3 (relating
to fictitious names) or a successor statute.

(2) The title of the employee shall be as large as possible
in block type and shall occupy a one-half inch tall strip as
close as practicable to the bottom edge of the badge.


(3) Titles shall be as follows:
(i) A Medical Doctor shall have the title "Physician."
(ii) A Doctor of Osteopathy shall have the title
"Physician."
(iii) A Registered Nurse shall have the title
"Registered Nurse."
(iv) A Licensed Practical Nurse shall have the title
"Licensed Practical Nurse."
(v) All other titles shall be determined by the
department. Abbreviated titles may be used when the title
indicates licensure or certification by a Commonwealth
agency.

(4)A notation, marker or indicator included on an identification badge that differentiates employees with the same first name is considered acceptable in lieu of displaying an employee's last name.



Observations:


Based on review of agency submitted plan of correction for deficiencies issued from the relicensure survey completed 1/29/24, review of staff identification badges and interview with agency staff (EMP), the agency failed to ensure all staff were provided a photo identification (ID) badge that contained a recent photograph of the employee, in accordance with regulatory guidelines for one (1) of one (1) direct care worker (DCW) personnel files reviewed. (PF4).

Findings include:

Agency submitted a plan of correction (POC), Tag H 010...Completion date 3/29/24 (agency's date of alleged compliance). "Badges will be given to any newly hired caregivers and also delivered to DCW which will include the employee's name, the employee's title and the name of the health care facility or employment agency in accordance with regulatory guidelines."


Personnel file (PF) review conducted on 4/9/24 at approximately 11:30 a.m. and 12:00 p.m. revealed:

PF4, date of hire 10/24/22, start of care 10/24/22. Identification badge did not contain a photograph of PF4 in accordance with regulatory requirements.

Interview with the agency owner (EMP1) on 4/9/24 at approximately 1:00 p.m. confirmed the above findings.












































Plan of Correction:

Badges will be given to any newly hired caregivers and also delivered to DCW which will include the employee's name, photo, the employee's title and the name of the health care facility or employment agency in accordance with regulatory guidelines.