Pennsylvania Department of Health
SUSQUEHANNA HEALTH AND WELLNESS CENTER
Patient Care Inspection Results

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SUSQUEHANNA HEALTH AND WELLNESS CENTER
Inspection Results For:

There are  235 surveys for this facility. Please select a date to view the survey results.

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SUSQUEHANNA HEALTH AND WELLNESS CENTER - Inspection Results Scope of Citation
Number of Residents Affected
By Deficient Practice
Initial comments:
Based on an Abbreviated Survey in response to two Complaints completed on February 27, 2024, it was determined that Susquehanna Health and Wellness Center was not in compliance with the following requirements of 42 CFR Part 483, Subpart B, Requirements for Long Term Care and the 28 PA Code, Commonwealth of Pennsylvania Long Term Care Licensure Regulations as they relate to the Health portion of the survey process.










 Plan of Correction:


§ 211.12(f.1)(2) LICENSURE Nursing services. :State only Deficiency.
(2) Effective July 1, 2023, a minimum of 1 nurse aide per 12 residents during the day, 1 nurse aide per 12 residents during the evening, and 1 nurse aide per 20 residents overnight.

Observations:
Based on review of facility staffing data, it was determined that the facility failed to ensure a minimum of one nurse aide per 12 residents on both day and evening shifts, and one nurse aide per 20 residents on night shift for the days of February 4 through and including February 24, 2024.

Findings include:

Review of the days of February 4 through and including February 24, 2024, revealed the following dates on day shift did not meet the requirement of one nurse aide per 12 residents: February 11, 13, 15, and 16 2024.

Review of the days of February 4 through and including February 24, 2024. revealed the following dates on evening shift did not meet the requirement of one nurse aide per 12 residents: February 17, and 18, 2024.

Review of the days of February 4 through and including February 24, 2024, revealed the following date on night shift did not meet the requirement of one nurse aide per 20 residents: February 8, 11, 12, 14, 16, 17, 18, 19, and 22, 2024.

The facility staffing ratios being below state minimum standard were relayed to the Nursing Home Administrator on February 27, 2024, at 12:45 p.m.




 Plan of Correction - To be completed: 05/13/2024

Development and/or execution of
this plan of correction does not
constitute admission or agreement
by this provider of the truth in the
statement of deficiency. The plan of
correction is prepared and/or
executed by provision of federal
and/or state regulation.
5510
1. The ratios noted in the survey
findings cannot be corrected as this
is a past event.
2. Calculation of shift ratios will be
completed and reviewed daily for
accuracy by the scheduler or designee.
3. The facility has developed
internal incentives to retain and
attract staff and meet shift ratio
requirements. Facility scheduler,
DON, HR and NHA have a daily
staffing meeting (5 days per week) to review schedules including compliance with ratios. For staff call offs, every effort will be made to replace the call off using resources available including
communicating with staff to replace the vacancy. Staffing patterns are projected at least one week in advance to enable ongoing efforts to fill any vacant shifts.
4. Ratios will be monitored daily
by Scheduler and/or DON or
designee. Audits of ratios will be
completed by DON or designee daily
for 4 weeks then 3 days per week x 2
months or until substantial compliance is achieved. Results of audits will be reviewed by the QAPI Committee.

§ 211.12(f.1)(4) LICENSURE Nursing services. :State only Deficiency.
(4) Effective July 1, 2023, a minimum of 1 LPN per 25 residents during the day, 1 LPN per 30 residents during the evening, and 1 LPN per 40 residents overnight.
Observations:
Based on a review of nursing time schedules, it was determined that the facility failed to meet the minimum licensed practical nurse (LPN) to resident ratio for 21 days reviewed.

Findings include:

Review of nursing schedules for 21 days from February 4 through and including February 24, 2024 revealed the following:

The facility failed to meet the minimum LPN to resident ratio of one LPN for 25 residents on day shift (7:00 a.m. to 3:00 p.m.) from February 4 through and including February 24, 2024: February 4, 9, 10, 11, 16, 17, 18, and 19, 2024.

The facility failed to meet the minimum LPN to resident ratio of one LPN for 40 residents on evening shift (11:00 p.m. to 7:00 a.m.) from February 4 through and including February 24, 2024: February 4, 8, 11, 12, 16, 17, 18, and 21, 2024.

During an interview on February 27, 2024, at 12:45 p.m., the Administrator confirmed that the facility did not meet the minimum required nursing staff to resident ratio on the days identified.













 Plan of Correction - To be completed: 05/13/2024

1. The ratios noted in the survey
findings cannot be corrected as this
is a past event.
2. Calculation of shift ratios will be
completed and reviewed daily for
accuracy by the scheduler or designee.
3. The facility has developed
internal incentives to retain and
attract staff and meet shift ratio
requirements. Facility scheduler,
DON, HR and NHA have a daily
staffing meeting (5 days per week) to review schedules
including compliance with ratios.
For staff call offs, every effort will be made to replace the call off using
resources available including
communicating with staff to replace the vacancy. Staffing patterns are
projected at least one week in
advance to enable ongoing efforts to
fill any vacant shifts.
4. Ratios will be monitored daily
by Scheduler and/or DON or
designee. Audits of ratios will be
completed by DON or designee daily
for 4 weeks then 3 days per week x 2
months or until substantial
compliance is achieved. Results of
audits will be reviewed by the QAPI
Committee.

§ 211.12(i)(1) LICENSURE Nursing services.:State only Deficiency.
(1) Effective July 1, 2023, the total number of hours of general nursing care provided in each 24-hour period shall, when totaled for the entire facility, be a minimum of 2.87 hours of direct resident care for each resident.

Observations:
Based on review of the nursing schedule for three weeks the facility failed to meet the minimum nursing care hours of 2.87 for the weeks reviewed.

Findings include:

The facility failed to meet the minimum nursing care hours from February 4 through and including February 24, 2024 as follows: February 4, 9, 11, 12, 13, 16, 17, and 18, 2024 were below the 2.87 minimum.


 Plan of Correction - To be completed: 05/13/2024

1. The hours of direct care staffing noted in the survey findings cannot be corrected as this is a past event.
2. Calculation of direct care staffing will be completed and reviewed daily for
accuracy by the scheduler.
3. The facility has developed
internal incentives to retain and
attract staff and meet direct care staffing requirements. Facility scheduler, DON, HR and NHA have a daily (5 days per week) staffing meeting to review schedules including compliance with ratios. For staff call offs, every effort will be made to replace the call off using resources available including
communicating with staff to replace the vacancy. Staffing patterns are
projected at least one week in
advance to enable ongoing efforts to
fill any vacant shifts.
4. Direct care staffing will be monitored daily
by Scheduler and/or DON or
designee. Audits of direct care staffing will be completed by DON or designee daily for 4 weeks then 3 days per week x 2 months or until substantial
compliance is achieved. Results of
audits will be reviewed by the QAPI
Committee



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