Observations
Based on a conversation with the facility director and a review of the confidentiality policy, the facility failed to keep a client's identity confidential. A client was identified to a State Police officer on facilit grounds prior to a consent form being signed by the client and prior to the officer providing any type of legal documentation or signed court order.
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Plan of Correction
On 7/15/22, during the monthly staff meeting, the Clinic Director reviewed Acadia Policies, along with State and Federal, Confidentiality polices with all staff. Training included proper presentation and questions to be posed to any authoritative parties who call or physically present on site, seeking to connect with or contact with a specific patient.
The Administrative Team will ensure that all such contacts are reviewed by the Clinic Director for follow up; Regional Director will also be engaged in this process as needed.
Confidentiality review and trainings will continue on a Quarterly basis throughout the year as part of the Monthly staff meeting and will continue as part of all new hires on-boarding and training.
Clinic Director will review any updates and needs to same during weekly Management Team meetings...
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