Pennsylvania Department of Health
STERLING HEALTH CARE AND REHAB CENTER
Patient Care Inspection Results

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STERLING HEALTH CARE AND REHAB CENTER
Inspection Results For:

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STERLING HEALTH CARE AND REHAB CENTER - Inspection Results Scope of Citation
Number of Residents Affected
By Deficient Practice
Initial comments:
Findings of an Abbreviated Complaint Survey completed on February 8, 2024, at Sterling Health Care and Rehab Center, identified deficient practice, related to the reported complaint allegations, under the requirements of 42 CFR Part 483, Subpart B Requirements for Long Term Care Facilities and the 28 PA Code, Commonwealth of Pennsylvania Long Term Care Licensure Regulations as they relate to the Health portion of the survey process.


 Plan of Correction:


483.45(a)(b)(1)-(3) REQUIREMENT Pharmacy Srvcs/Procedures/Pharmacist/Records:This is a less serious (but not lowest level) deficiency and affects more than a limited number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status. This deficiency was not found to be throughout this facility.
§483.45 Pharmacy Services
The facility must provide routine and emergency drugs and biologicals to its residents, or obtain them under an agreement described in §483.70(g). The facility may permit unlicensed personnel to administer drugs if State law permits, but only under the general supervision of a licensed nurse.

§483.45(a) Procedures. A facility must provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) to meet the needs of each resident.

§483.45(b) Service Consultation. The facility must employ or obtain the services of a licensed pharmacist who-

§483.45(b)(1) Provides consultation on all aspects of the provision of pharmacy services in the facility.

§483.45(b)(2) Establishes a system of records of receipt and disposition of all controlled drugs in sufficient detail to enable an accurate reconciliation; and

§483.45(b)(3) Determines that drug records are in order and that an account of all controlled drugs is maintained and periodically reconciled.
Observations:


Based on clinical record review and staff interview it was determined that the facility failed to ensure that the pharmacy provided medications timely for two of three residents reviewed (Resident R1 and R2).

Findings include:

Review of Resident R1's clinical record revealed Resident R1 was admitted January 18, 2024, with diagnoses of but not limited to Hematuria (blood in the urine), acute angle-closure Glaucoma (condition that causes pressure to go up quickly in the eye and block the drainage system), CVA (cerebral vascular accident - stroke), hypertension (high blood pressure), and Depression.

Review of Resident R1's physician's admission orders included an order for Dorzolamide HCl Ophthalmic Solution 2%, instill 1 drop in both eyes two times a day related to acute angle-closure glaucoma, bilateral.

Review of the February 2024 Medication Administration Record (MAR) revealed that Dorzolamide was not administered January 18-23, 2024 for a total of ten times.

Review of progress notes of January 19, January 20, and January 21, 2024, revealed "awaiting delivery" and "delivery is pending" for eye drops. Review of progress note of January 22, 2024, revealed pharmacy was called and "assured eye drop would be delivered late tonight". Review of progress note of January 23, 2024, revealed "med [eye drops] not available at this time. Pharmacy said they will be here tonites run". Review of progress note of January 23, 2024, revealed staff spoke with pharmacy at 3:30 p.m. regarding the eye drops and pharmacy indicated they may need authorization from the Director of Nursing (DON) for new bottle to be delivered. Review of progress note of January 23, 2024, revealed family brought in eye drops which were administered.

Review of Resident R2's clinical record revealed that Resident R2 was admitted January 22, 2024, with diagnoses of but not limited to hypothyroidism (underactive thyroid), multiple sclerosis (disease affect the central nervous system), hypertension, type II diabetes(disease that occurs when blood sugar is too high) and respiratory failure (syndrome in which the respiratory system fails).

Review of physician admission orders included orders for, but not limited to, Fluticasone-Salmeterol Inhalation Aerosol Powder Breath Activated 250-50 MCG/ACT 1 puff inhale orally two times a day related to respiratory failure, Ascorbic Acid Oral Tablet 500 MG (milligrams) Give 1 tablet by mouth two times a day for vitamin deficiency, Amlodipe Besylate Oral Tablet 2.5 MG Give 1 tablet by mouth one time a day related to essential (primary) hypertension, Aspirin Low Dose Oral Tablet Chewable 81 MG Give 1 tablet by mouth one time a day for prophylaxis, : Brexpiprazole Oral Tablet 2 MG Give 1 tablet by mouth one time a day related to depression, : Benztropine Mesylate Oral Tablet 2 MG Give 1 tablet by mouth three times a day for tremors, Diclofenac Potassium Oral Capsule 25 MG Give 1 capsule by mouth two times a day related to low back pain, DULoxetine HCl Oral Capsule Delayed Release Particles 30 mg Give 1 capsule by mouth one time a day related to depression administer together with Duloxetine 60 mg for total of 90 mg, Famotidine Oral Tablet 20 mg Give 1 tablet by mouth one time a day for GERD (gastroesophageal reflux disease - digestive disorder), levetiracetam Oral Tablet 750 MG Give 1 tablet by mouth two times a day related to metabolic encephalopathy (condition in which brain function is disturbed due to different diseases or toxins in the body), Gabapentin Oral Tablet 800 MG Give 1 tablet by mouth four times a day related to low back pain, Omega-3 Fish Oil Oral Capsule 1000 MG, Omeprazole Oral Capsule Delayed Release 40 MG Give 1 capsule by mouth one time a day for heartburn, Myrbetriq Oral Tablet Extended Release 24 Hour 25 MG Give 1 tablet by mouth one time a day related to chronic obstructive pyelonephritis (inflammation of the kidney, Vitamin E Oral Capsule 180 MG, Torsemide Oral Tablet 20 MG Give 1 tablet by mouth one time a day related to chronic obstructive pyelonephritis,Vitamin D3 Oral Capsule 1.25 MG (50000 UT) Give 2 capsule by mouth one time a day for vitamin D deficiency, Lidocaine HCl External Cream 3 % Apply to affected area topically every day and evening shift for pain, and Insulin Glargine-yfgn 100 UNIT/ML Solution pen-injector Inject 25 unit subcutaneously at bedtime related to type 2 diabetes mellitus.

Review of Resident's R2's January 2024 MAR revealed that the above medications were not administered as ordered.

Review of progress note of January 23, 2024, revealed medications were not administered and were "waiting on delivery from pharmacy".

Interview with the Director of Nursing (DON) on February 8, 2024, at 1:20 p.m. confirmed that Resident R1 did not receive the eye drops that were ordered on admission. The facility was unable to determine if they were delivered from the pharmacy and the pharmacy required reauthorization to supply the eye drops. The DON also confirmed that the family brought in eye drops. The DON indicated the Resident R2 was a late admission at approximately 11:30 p.m. and did not meet the pharmacy's cut-off time for delivery of medications.


28 Pa. Code 211.12(d)(1)(3)(5) Nursing services
Previously cited 10/27/23

28 Pa. Code: 211.9 (a)(1) Pharmacy services.





 Plan of Correction - To be completed: 04/08/2024

The facility must provide routine and emergency drugs and biological to its residents or obtain them under an agreement described in 483.70





R1 and R2 have their medications available in the facility and are being administered per physicians orders.

Director of Nursing or designee will complete a 14 day look back review of recently admitted residents to ensure medications were delivered and administered as ordered.

Staff developer or designee will educate Licensed Nurses and Unit Manager on obtaining admission medicatons process.

Director of Nursing or designee will audit new admission medication orders to ensure medications are available and administered as ordered weekly x4 then monthly x3.

Audit results will be submitted to AQPI committee. The committee will determine the need for further audits and/or action plans.


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