There are  5 surveys for this facility. Please select a date to view the survey results.

Family Care For You Home Care Agency will correct this deficiency by doing the following:
1. The Administrator conducted an Inservice for Family Care For You staff to Educate and make aware of the regulatory requirements of Chapter 611.51(a)
2. The Administrator instructed Administrative Assistants #1 and #2 to review all personnel files and that are incomplete so that measures may be made to update the files correctly. The Administrator instructed the Director of Communications to contact the clients associated with the employees that do not have completed files and do a wellness check phone call for safety regarding the care they received.
3. To ensure this issue does not repeat, once yearly the Administrator will conduct a yearly staff training for the office staff that will discuss chapter 611.51(a) and its requirements, and it will be the responsibility of Administrative Assistants #1 and #2 to do a face-to-face interview and reference check that covers the regulation on newly hired personnel. A new hire checklist was created to keep tract of needed documentation for personnel files.
4. As a quality and assurance measure, the Director of Human Resources will audit each personnel file once completed with appropriate documentation. The Administrator will assure that the new hire checklist is completed with each area checked off. Once all required documents are submitted, Administrative Assistants #1 and #2 will check off as complete and submit it to the Director of Human Resources to audit the paperwork. These audits will take place once a personnel file is completed and before being placed on an assignment and quarterly thereafter.
5. This Plan of Correction will be completed by the corrective action date listed.

Family Care For You Home Care Agency will correct this deficiency by doing the following:
1. The Administrator conducted an Inservice for Family Care For You staff to Educate and make aware of the regulatory requirements of Chapter 611.52(b)
2. The Administrator instructed Administrative Assistants #1 and #2 to review all personnel files that are incomplete and does not contain a Pa. State Police Criminal History Record so that measures may be made to update the files correctly. The Administrator instructed the Director of Communications to contact the clients associated with the employees that do not have those completed files and do a wellness check phone call regarding their safety and the care they received from their worker.
3. To ensure this issue does not repeat, once yearly the Administrator will conduct a yearly staff training for the office staff that will discuss chapter 611.52(b) and its requirements, and it will be the responsibility of Administrative Assistants #1 and #2 to request a Pa Criminal Background Check on each personnel and all newly hired personnel. A new hire checklist was created to keep tract of needed documentation for personnel files.
4. As a quality and assurance measure, the Director of Human Resources will audit each personnel file once completed with appropriate documentation. The Administrator will assure that the new hire checklist is completed with each area checked off. Once all required documents are submitted, Administrative Assistants #1 and #2 will check off as complete and submit it to the Director of Human Resources to audit the paperwork. These audits will take place once a personnel file is completed before they are placed on an assignment and quarterly thereafter.
5. This Plan of Correction will be completed by the corrective action date listed.

Family Care For You plans to correct this deficiency by doing the following:
1. The Administrator conducted an Inservice for Family Care For You staff to Educate and make aware of the regulatory requirements of Chapter 611.52(c)
2. The Administrator instructed Administrative Assistants #1 and #2 to review all personnel files and that are incomplete and does not contain a federal Criminal History Record and a letter of determination from the Department on Aging based on the individual's Federal Criminal History Record so that measures may be made to update the files correctly. The Administrator instructed the Director of Communications to contact the clients associated with the employees that do not have those completed files and do a wellness check phone call regarding their safety and the care they received from their worker.
3. To ensure this issue does not repeat, once yearly the Administrator will conduct a yearly staff training for the office staff that will discuss chapter 611.52(c) and its requirements, and it will be the responsibility of Administrative Assistants #1 and #2 to request a federal criminal history record and a letter of determination from the Department of Aging based on the individual's Federal criminal history record on each personnel that has not been a resident of the Commonwealth for two years preceding the date of hire and all newly hired personnel that cannot show appropriate documentation that they have been a resident of the Commonwealth for two years preceding the request. A new hire checklist was created to keep tract of needed documentation for personnel files.
4. As a quality and assurance measure, the Director of Human Resources will audit each personnel file once completed with appropriate documentation. The Administrator will assure that the new hire checklist is completed with each area checked off. Once all required documents are submitted, Administrative Assistants #1 and #2 will check off as complete and submit it to the Director of Human Resources to audit the paperwork. These audits will take place once a personnel file is completed before they are placed on an assignment and quarterly thereafter.
5. This Plan of Correction will be completed by the corrective action date listed.

Family Care For You Home Care Agency will correct this deficiency by doing the following:
1. The Administrator conducted an Inservice for Family Care For You staff to Educate and make aware of the regulatory requirements of Chapter 611.52(d)
2. The Administrator instructed Administrative Assistants #1 and #2 to review all personnel files and that are incomplete and does not contain adequate proof of residency so that measures may be made to update the files correctly. The Administrator instructed the Director of Communications to contact the clients associated with the employees that do not have those completed files and do a wellness check phone call regarding their safety and the care they received from their worker.
3. To ensure this issue does not repeat, once yearly the Administrator will conduct a yearly staff training for the office staff that will discuss chapter 611.52(d) and its requirements so that staff involved in the hiring process will understand what proper proof of residency entails. It will be the responsibility of Administrative Assistants #1 and #2 to adequate proof of residency on each personnel that does not have adequate documentation in their file and all newly hired personnel thereafter. A new hire checklist was created to keep tract of needed documentation for personnel files.
4. As a quality and assurance measure, the Director of Human Resources will audit each personnel file once completed with appropriate documentation. The Administrator will assure that the new hire checklist is completed with each area checked off. Once all required documents are submitted, Administrative Assistants #1 and #2 will check off as complete and submit it to the Director of Human Resources to audit the paperwork. These audits will take place once a personnel file is completed before they are placed on an assignment and quarterly thereafter.
5. This Plan of Correction will be completed by the corrective action date listed.

Family Care For You Home Care Agency will correct this deficiency by doing the following:
1. The Administrator conducted an Inservice for Family Care For You staff regarding to Educate and make aware of the regulatory requirements of Chapter 611.55(a)
2.The Administrator instructed Administrative Assistants #1 and #2 to review all personnel files and that are incomplete and does not contain completed competency according to the competency policy that follows chapter 611.55(a) so that measures may be made to update the files correctly. Those workers will be notified and requested to complete the required competencies. The Administrator instructed the Director of Communications to contact the clients associated with the employees that do not have those completed competencies in their files and do a wellness check phone call regarding their safety and the care they received from their worker.
3. To ensure this issue does not repeat, once yearly the Administrator will conduct a yearly staff training for the office staff that will discuss chapter 611.55(a) and its requirements so that staff involved in the hiring process will understand the competency requirement prior to being assigned to a client. It will be the responsibility of Administrative Assistants #1 and #2 to inform newly hired personnel of the competency requirement and make sure each competency is completed prior to the workers being assigned. A new hire checklist was created to keep tract of needed documentation for personnel files.
4. As a quality and assurance measure, the Director of Human Resources will audit each personnel file once completed with appropriate documentation. The Administrator will assure that the new hire checklist is completed with each area checked off. Once all required documents are submitted, Administrative Assistants #1 and #2 will check off as complete and submit it to the Director of Human Resources to audit the paperwork. These audits will take place once a personnel file is completed before they are placed on an assignment and quarterly thereafter. During the quarterly file audits, it is the responsibility of the Director of Human Resources to Administrative Assistants #1 and #2 to reach out to any employee that does not have a yearly competency training completed.
5. This Plan of Correction will be completed by the corrective action date listed.

Family Care For You Home Care Agency will correct this deficiency by doing the following:
1. The Administrator conducted an Inservice for Family Care For You staff regarding the survey to Educate and make aware of the regulatory requirements of Chapter 611.56(a)
2. The Administrator instructed Administrative Assistants #1 and #2 to review all personnel files and that are incomplete and does not contain documented clearance of active TB so that measures may be made to update the files correctly. Those workers will be notified and requested to have TB testing completed. The Administrator instructed the Director of Communications to contact the clients associated with the employees that do not have documented tb testing clearance in their files and do a wellness check phone call regarding their safety, any possible symptoms and the care they received from their worker.
3. To ensure this issue does not repeat, once yearly the Administrator will conduct a yearly staff training for the office staff that will discuss chapter 611.56(a) and its requirements so that staff involved in the hiring process will understand the requirement being completed prior to an individual being assigned to a client. It will be the responsibility of Administrative Assistants #1 and #2 to inform newly hired personnel of required TB testing that is needed and make sure it is completed with clearance results filed prior to the workers being assigned. A new hire checklist was created to keep tract of needed documentation for personnel files.
4. As a quality and assurance measure, the Director of Human Resources will audit each personnel file once completed with appropriate documentation. The Administrator will assure that the new hire checklist is completed with each area checked off. Once all required documents are submitted, Administrative Assistants #1 and #2 will check off as complete and submit it to the Director of Human Resources to audit the paperwork. These audits will take place once a personnel file is completed before they are placed on an assignment and quarterly thereafter.
5. This Plan of Correction will be completed by the corrective action date listed.

Family Care For You Home Care Agency will correct this deficiency by doing the following:
1. The Administrator conducted an Inservice for Family Care For You staff to Educate and make staff aware of the regulatory requirements of Chapter 611.56(b)
2. The Administrator instructed Administrative Assistants #1 and #2 to review all personnel files and that are incomplete and does not contain a yearly TB risk assessment so that measures may be made to update the files correctly. Education regarding TB was gathered from CDC website and a TB education packet was created for each employee and for new hires. All current workers will be notified and requested to complete an annual TB risk assessment and will be given TB education packet. The Administrator instructed the Director of Communications to contact the clients associated with the employees that do not have documented tb risk assessments in their files and do a wellness check phone call regarding their safety, any possible symptoms and any issues regarding the care they received from their worker.
3. To ensure this issue does not repeat, once yearly the Administrator will conduct a yearly staff training for the office staff that will discuss chapter 611.56(b) and its requirements. It will be the responsibility of Administrative Assistants #1 and #2 to inform personnel of the yearly TB risk assessment requirement when it is due. Once yearly, Education will be provided by the Administrator during yearly Inservice educating the staff about TB. A new hire checklist was created to keep tract of needed documentation for personnel files and Inservice trainings.
4. As a quality and assurance measure, the Director of Human Resources will audit each personnel file to make sure yearly TB risk assessments are completed for each employee and that they have received the yearly TB education. These audits will take place on a quarterly basis.
5. This Plan of Correction will be completed by the corrective action date listed.