QA Investigation Results

Pennsylvania Department of Health
SOUTH BROAD STREET DIALYSIS CENTER
Health Inspection Results
SOUTH BROAD STREET DIALYSIS CENTER
Health Inspection Results For:


There are  17 surveys for this facility. Please select a date to view the survey results.

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Initial Comments:
Name - Component - --

on the findings of an onsite unannounced Medicare recertification survey completed March 10, 2026, South Broad Street Dialysis Center was found was identified to have the following standard level deficiency that was determined to be in substantial compliance with the requirements of 42 CFR, Part 494.62, Subpart B, Conditions for Coverage of Suppliers of End-Stage Renal Disease (ESRD) Services-Emergency Preparedness.




Plan of Correction:




494.62(d)(1) STANDARD
ESRD EP Training Program

Name - Component - --
§494.62(d)(1): Condition for Coverage:
(d)(1) Training program. The dialysis facility must do all of the following:
(i) Provide initial training in emergency preparedness policies and procedures to all new and existing staff, individuals providing services under arrangement, and volunteers, consistent with their expected roles.
(ii) Provide emergency preparedness training at least every 2 years.
Staff training must:
(iii) Demonstrate staff knowledge of emergency procedures, including informing patients of-
(A) What to do;
(B) Where to go, including instructions for occasions when the geographic area of the dialysis facility must be evacuated;
(C) Whom to contact if an emergency occurs while the patient is not in the dialysis facility. This contact information must include an alternate emergency phone number for the facility for instances when the dialysis facility is unable to receive phone calls due to an emergency situation (unless the facility has the ability to forward calls to a working phone number under such emergency conditions); and
(D) How to disconnect themselves from the dialysis machine if an emergency occurs.
(iv) Demonstrate that, at a minimum, its patient care staff maintains current CPR certification; and
(v) Properly train its nursing staff in the use of emergency equipment and emergency drugs.
(vi) Maintain documentation of the training.
(vii) If the emergency preparedness policies and procedures are significantly updated, the dialysis facility must conduct training on the updated policies and procedures.

Observations: Based on a review of medical records (MR), facility policy and an interview with the facility administrator, the facility did not provide emergency training to patients according to policy for four 4) of seven (7) MRs. reviewed, (MR# 1, 3, 6, and 7) A review of facility policy "Facility Emergency Management Plan" was conducted on March 10, 2026, at approximately 11:45 AM. Policy states, "1. Training: b. Patients: ii. Quarterly 1. Fire Safety Preparedness..." A review of MR's was conducted on March 9, 2026, from 11:00 AM to 2:15 PM and March 10, 2026, from 10 AM to 10:30 AM. MR#1, Admission Date: 1/28/2025, did not have a fire drill documented for the third quarter of 2025 and first quarter of 2026. MR#3, Admission Date: 5/18/2021, did not have a fire drill documented for the third quarter of 2025 and first quarter of 2026 MR#7, Admission Date: 8/11/2017, did not have a fire drill documented for the second and third quarter of 2025. An interview with the facility administrator conducted on March 10, 2026, at approximately 12:45 PM confirmed the above findings. A review of facility policy "Facility Emergency Management Plan" was conducted on March 10, 2026, at approximately 11:45 AM. Policy states, "1. Training: b. Patients: ii. Quarterly 1. Fire Safety Preparedness..." A review of MR's was conducted on March 9, 2026, from 11:00 AM to 2:15 PM and March 10, 2026, from 10 AM to 10:30 AM. MR#6, Admission Date: 6/10/2025, did not have a fire drill documented for the second, third and fourth quarters of 2025. An interview with the facility administrator conducted on March 10, 2026, at approximately 12:45 PM confirmed the above findings.

Plan of Correction:

The Facility Administrator or designee held mandatory in-services for all clinical teammates. Surveyor observations were reviewed. Education included but was not limited to a review of Policy 4-07-01 "Facility Emergency Management Plan (EMP)" with emphasis on but not limited to: 1) the Facility Administrator or designee, is responsible to provide training for patients upon admission and quarterly: a. One drill to be conducted for each shift of patients. b. Include patient emergency takeoff procedure, policy: "Termination of Dialysis in an Emergency". Documentation of training will be kept in the patients charts. Verification of attendance is evidenced by teammate's signature on the in-service sheet. The Facility Administrator or designee immediately completed a one hundred percent (100%) audit of patient emergency preparedness / fire drill documentation. Training documentation found missing for any patients, including for those identified by the surveyor was completed immediately. The Facility Administrator or designee will audit fire drill / emergency preparedness training documentation for three (3) quarters to verify compliance for all shifts of patients. Ongoing compliance will be monitored with the monthly ten percent (10%) medical records audits. Instances of non-adherence will be correctly immediately.
The Facility Administrator or designee will review audit results with teammates during homeroom meetings, and with the Medical Director during monthly Quality Assurance and Performance Improvement meetings known as Facility Health Meetings. The Facility Administrator will report progress, as well as any barriers to maintaining compliance. Action plans will be evaluated for effectiveness and new plans developed when needed until sustained compliance is achieved. Supporting documentation will be included in the meeting minutes. The Facility Administrator is responsible for compliance with this plan of correction.





Initial Comments: 

Based on the findings of an onsite unannounced Medicare recertification survey conducted on March 9, 2026, through March 10, 2026, South Broad Street Dialysis, was identified to have the following standard level deficiencies that were determined to be in substantial compliance with the following requirements of 42 CFR, Part 494, Subparts A, B, C, and D, Conditions for Coverage of Suppliers of End-Stage Renal Disease (ESRD) Services.


Plan of Correction:




494.60 STANDARD
PE-SAFE/FUNCTIONAL/COMFORTABLE ENVIRONMENT

Name - Component - 00
The dialysis facility must be designed, constructed, equipped, and maintained to provide dialysis patients, staff, and the public a safe, functional, and comfortable treatment environment.


Observations: Based on facility procedure, observation of treatment area, and an interview with the administrator, the facility failed to provide a safe environment for patients by having expired supplies in the treatment area (OBS #1, 2, and 3); and not having a secure emergency supply cart. (OBS #4). Findings include: Review of facility policy titled "Infection Control for Dialysis Facilities" conducted on March 10, 2026, at approximately 11:15 AM states, "Supplies: 8. Supplies will be stored in a manner that maintains their integrity...." OBS #1, During observation of lab area, four (4) packages of five (5) royal blue top lab tubes were found with an expiration date of 2/28/2026. OBS #2, During observation of emergency supply bin, one (1) box of one hundred (100) band aids were found with an expiration date of 6/19/2024. OBS #3, During observation of emergency supply bin, six (6) packages of dialysis priming tubing sets were found with an expiration date of 3/29/2025. OBS #4, During observation of emergency supply cart, cart was noted have a locked snap lock in place, but surveyor was able to open drawers with lock intact. An interview with the facility administrator conducted on 3/10/2026, at approximately 12:45 PM confirmed the above findings.

Plan of Correction:

The Facility Administrator or designee held mandatory in-services for all clinical teammates. Surveyor observations were reviewed. Education included but was not limited to a review of Policy 8-04-01 "Physical Environment" and Policy 1-05-01 "Infection Control for Dialysis Facilities" with emphasis on but not limited to: A. Physical Environment: 1) The dialysis facility will be designed, constructed, equipped, and maintained to provide dialysis patients, teammates, and the public a safe, functional, and comfortable treatment environment. B. Infection Control: 1) Supplies will be stored in a manner that maintains their integrity. 2) Expiration date and package integrity will be verified prior to use. Verification of attendance is evidenced by teammate signatures on the in-service sheet.
The Facility Administrator or designee immediately completed an audit of medical supplies to verify expiration dates have not been exceeded. Any items found to be expired were immediately removed and appropriately discarded, included items identifed during surveyor observation. Ongoing compliance will be monitored with the monthly infection control audit, per policy. Instances of non-adherence will be addressed immediately. The emergency cart was found to not be closed appropriately, which allowed the snap lock to be in place, yet not securing the emergency cart drawers. The external metal flap was closed properly over the drawer and a new snap lock was immediately applied. The emergency cart is now properly secured. The Facility Administrator or designee will conduct physical plant audits to verify the facility maintains a safe, functional and sanitary environment, with fresh supplies stored to maintain their integrity, and the emergency cart secured with a snap lock, per policy: daily for two (2) weeks, then weekly for (2) weeks, and monthly for two (2) months. Instances of non-adherence will be corrected immediately.
The Facility Administrator or designee will review audit results with teammates during homeroom meetings, and with the Medical Director during monthly Quality Assurance and Performance Improvement meetings known as Facility Health Meetings. The Facility Administrator will report progress, as well as any barriers to maintaining compliance. Action plans will be evaluated for effectiveness and new plans developed when needed until sustained compliance is achieved. Supporting documentation will be included in the meeting minutes. The Facility Administrator is responsible for compliance with this plan of correction.



494.80(a)(2) STANDARD
PA-ASSESS B/P, FLUID MANAGEMENT NEEDS

Name - Component - 00
The patient's comprehensive assessment must include, but is not limited to, the following:

Blood pressure, and fluid management needs.




Observations: Based on a review of facility policy, medical records (MR), and an interview with the facility administrator, the facility did not follow its policy for patient assessment and monitoring for four (4) of seven (7) MRs reviewed, (MR #1, 4, 5 and 6). Findings include: A review of facility policy titled "Patient Assessment and Monitoring" conducted on March 10, 2026, at approximately 11:15 AM states, "If the PCT/LPN (patient care technician/licensed practical nurse) note any changes or abnormal findings in the patient's condition or vascular access are observed or reported by the patient, or the patient was hospitalized, the registered nurse must assess the patient. The nurse will notify the patient's physician of any abnormal findings, if necessary, based on clinical judgment for additional instruction. The registered nurse will assess/re-assess any findings addressed pre or during treatment as needed...During treatment: Blood Pressure: Recheck blood pressures after a drop that requires interventions...Reposition electronic cuff or use a manual cuff for aberrant blood pressure readings, Report to the nurse: Systolic blood pressures greater than 180 mm/Hg; Diastolic blood pressures greater than 100 mm/Hg; Blood Pressure less than or equal to 100 mm/Hg systolic...Reported by patient: Report to the nurse any complaints by the patient during treatment...Document any findings and interventions in the medical record...Safety/Machine checks: Verify dialysate lines are attached and in correct position and DFR (dialysate flow rate) BFR (blood flow rate) and UFR (ultra filtration rate) is set and functioning per treating physician order..." A review of MRs was conducted on 3/9/2026 from approximately 11:15 AM to 2:15 PM and March 10, 2026 from approximately 10:00 AM to 10:30 AM.. MR #5, Start of Care: 1/16/26. Review of treatment sheets for 2/23/2026 through 2/27/2026 revealed the following: 2/25/2026 10:25 AM B/P 174/103, PCT comment states, "Treatment started without complications; Heparin infusion started; Patient awake; alert; and states no complaints at this time" 10:31 AM, B/P 159/102, PCT comment states, "Patient appears to be tolerating treatment well at this time" 12:58 PM, BP 163/108, PCT comment states, "Treatment resumed; patient states no complaints" 14:01 PM, BP 150/102, PCT comments states, "Patient appears to be tolerating treatment well at this time" At no time during treatment is it documented that the PCT notified the RN of the abnormal blood pressures. No documentation by RN if any interventions were warranted or if MD was notified during or after treatment. Post note states: "Tolerated 3L today; pt only did 3L and ended tx with 29 mins remaining time; aware of risks of fluid overload." 2/27/2026 10:29 AM, BP 155/105, PCT comments states, " Treatment started without complications; Patient awake; alert; and states no complaints at this time" 10:31 AM, 186/111, PCT comments states, " Patient appears to be tolerating treatment well at this time" 11:02 AM, 160/105, RN comments states, " Patient blood pressure is elevated; Patient awake; alert; and states no complaints at this time; will monitor: 11:31 AM, 162/99, PCT comments states, " Patient monitored; watching tv no complications" 14:30 PM, BP 170/103, PCT comments states, " Treatment terminated; Patient blood returned without complications; Patient awake; alert; and states no complaints at this time" At no time during treatment is it documented by the RN if any interventions were warranted or if the MD was notified during or after treatment. No post notes were documented by the nurse regarding the patients abnormal blood pressures throughout the duration of the treatment. MR #6, Start of Care: 6/10/25. Review of treatment sheets for 1/17/2026 through 1/24/2026 and treatment sheet for 2/14/2026 revealed the following: 2/14/2026: 12:04 PM, BP 143/99, PCT comment states, " Treatment started without complications; Patient awake; alert; and states no complaints at this time; Heparin pump is on and working" 12:31 PM, BP 118/97, RN comment states, "Patient appears to be tolerating treatment well at this time" No post notes were documented by the nurse regarding the patients abnormal blood pressures and not documentation about any interventions that were taking during treatment. An interview conducted with the Facility Administrator and Regional Director of Operations on 6/12/25, at approximately 10:00 AM confirmed the above findings. A review of facility policy titled "Patient Assessment and Monitoring" conducted on March 10, 2026, at approximately 11:15 AM states, "If the PCT/LPN (patient care technician/licensed practical nurse) note any changes or abnormal findings in the patient's condition or vascular access are observed or reported by the patient, or the patient was hospitalized, the registered nurse must assess the patient. The nurse will notify the patient's physician of any abnormal findings, if necessary, based on clinical judgment for additional instruction. The registered nurse will assess/re-assess any findings addressed pre or during treatment as needed...During treatment: Blood Pressure: Recheck blood pressures after a drop that requires interventions...Reposition electronic cuff or use a manual cuff for aberrant blood pressure readings, Report to the nurse: Systolic blood pressures greater than 180 mm/Hg; Diastolic blood pressures greater than 100 mm/Hg; Blood Pressure less than or equal to 100 mm/Hg systolic...Reported by patient: Report to the nurse any complaints by the patient during treatment...Document any findings and interventions in the medical record...Safety/Machine checks: Verify dialysate lines are attached and in correct position and DFR (dialysate flow rate) BFR (blood flow rate) and UFR (ultra filtration rate) is set and functioning per treating physician order..." A review of MRs was conducted on 3/9/2026 from approximately 11:15 AM to 2:15 PM and March 10, 2026 from approximately 10:00 AM to 10:30 AM.. MR #1, Start of Care: 1/28/25. Review of treatment sheets for 2/24/2026 through 3/3/2026 revealed the following: 3/3/2026: 6:31 AM B/P 155/104, RN comment states, "Patient appears to be tolerating treatment well at this time" 7:31 AM, B/P 187/102, PCT comment states, "States no complaints at this time. dbp 102 continue to monitor" 8:01 AM, B/P 181/109, PCT comment states, "States no complaints at this time" 8:31 AM, B/P 196/113, PCT comment states, "states no complaints at this time, dbp 113, retake" 8:33 AM, B/P 190/107, PCT comment states, "no complaints at this time" 9:01 AM, B/P 189/109, PCT comment states, "states no complaints at this time" At no time during treatment is it documented that the PCT notified the RN of the abnormal blood pressures. No documentation by RN if any interventions were warranted or if MD was notified. MR #7, Start of Care: 8/11/17. Review of treatment sheets for 2/24/2026 through 3/7/2026 revealed the following: 2/27/2026: 2:24 PM, B/P 84/38 (prior reading at 2:01 PM 174/74), PCT comment states, "states no complaints at this time, b/p retaken 218/80" There is no documentation that the RN was notified of the abnormal blood pressure. An interview conducted with the Facility Administrator and Regional Director of Operations on 6/12/25, at approximately 10:00 AM confirmed the above findings.

Plan of Correction:

The Facility Administrator or designee held mandatory in-services for all clinical teammates. Surveyor observations were reviewed. Education included but was not limited to a review of Policy 1-03-08 "Pre- Intra- Post Treatment Data Collection, Monitoring and Nursing Assessment" with emphasis on but not limited to: A. [Pre-treatment data collection]: 1) Patient data will be obtained and documented by the patient care technician or licensed nurse. Data collection includes: Measurement of blood pressure, sitting and standing and intradialytic BP in the sitting/reclined or supine position and pre and post patient weight. 2) Any abnormal findings or findings outside of any patient specific physician ordered parameters discovered during pre-treatment data collection will be documented and immediately reported to the licensed nurse ... If an abnormal finding is reported to the licensed nurse pre-treatment, the nurse will assess the patient prior to the initiation of dialysis.
B. [Intradialytic monitoring]: 1) Intra dialytic treatment monitoring and data collection which may be performed by the PCT or licensed nurse includes vital signs and treatment monitoring at least every 30 minutes. 2) Abnormal findings or findings outside of any patient specific physician ordered parameters will be reported to the licensed nurse immediately... 3) the licensed nurse notifies the physician (or NPP if applicable) as needed of changes in patient status.
C. [Post treatment]: 1) The PCT or licensed nurse will obtain and document basic data on each patient post dialysis and compare to pre dialysis findings. 2) If an abnormal finding(s) or concern is identified post treatment, this needs to be reported to the licensed nurse. The licensed nurse will assess the patient prior to discharge. 3) Licensed nurse will use his/her clinical judgment based on individual patient needs to determine if any clinical interventions or notification of physician (or NPP as applicable) is necessary prior to discharge of the patient from the facility. 4) All findings, interventions and patient response will be documented in the patients medical record.
D. [Abnormal findings]: Blood pressure - Pre dialysis: Systolic greater than 180 mm/Hg or less than 90 mm/Hg; Diastolic greater than or equal to 100 mm/Hg. Blood Pressure-Intradialytic: Systolic greater than 180 mm/Hg or less than 90 mm/Hg; Diastolic greater than or equal to 100 mm/Hg or less than 50 mm/Hg Blood Pressure Post Treatment if the patient can stand: Standing systolic BP greater than 140 mm/Hg or less than 90 mm/Hg; Standing diastolic BP greater than 90 mm/Hg or less than 50 mm/Hg. Sitting BP for patient's that cannot stand: Sitting systolic BP greater than 140 mm/Hg or less than 90 mm/Hg; Sitting diastolic BP greater than 90 mm/Hg or less than 50 mm/Hg. Verification of attendance at in-service will be evidenced by teammate signatures on in-service sheet.
The Facility Administrator or designee will complete flow sheet audits to verify when abnormal findings are documented, notification given to the licensed nurse, and appropriate interventions documented by the licensed nurse, including but not limited to assessment or physician notification: daily for two (2) weeks, then weekly for two (2) weeks. Ongoing compliance will be monitored with the monthly ten percent (10%) medical records audits.
The Facility Administrator or designee will review audit results with teammates during homeroom meetings and with the Medical Director during monthly Quality Assurance and Performance Improvement meetings known as Facility Health Meetings. The Facility Administrator will report progress, as well as any barriers to maintaining compliance. Action plans will be evaluated for effectiveness and new plans developed when needed until sustained compliance is achieved. Supporting documentation will be included in the meeting minutes. The Facility Administrator is responsible for compliance with this plan of correction.



494.150(c)(2)(i) STANDARD
MD RESP-ENSURE ALL ADHERE TO P&P

Name - Component - 00
The medical director must-
(2) Ensure that-
(i) All policies and procedures relative to patient admissions, patient care, infection control, and safety are adhered to by all individuals who treat patients in the facility, including attending physicians and nonphysician providers;



Observations: Based on review of facility policy, observation of medical records and an interview with the facility administrator, the facility failed to implement the policy to ensure patients who did not receive the prescribed treatment times signed appropriate documentation for one (1) medical record reviewed. MR#6. Findings include: Review of facility policy titled "Prescribed Treatment Time Not Met" conducted on March 10, 2026, at approximately 11:15 AM states, Policy: A. Completion of the Early Termination of Treatment Against Medical Advice Form...1. The Registered Nurse (RN) will verify that the patient signs the Early Termination of Treatment Against Medical Advice form any time the patient requests to terminate their treatment earlier than the prescribed run time...3. The RN will obtain the patient's signature on the Early Termination of Treatment Against Medical Advice form prior to the patient being rinsed back from their treatment. If unable to obtain the patient's signature prior to rinse-back, the RN will obtain the patient's signature on the form prior to the patient's departure from the facility....5. If a patient refuses to sign the Early Termination of Treatment Against Medical Advice form, the RN will document the patient's refusal with the words "patient refused" in the patient signature box along with the date. Under such circumstances, the RN will sign the form and will also obtain a witness' signature on the form. A review of the patient's file conducted on March 10, 2025 at approximately 11:00 am, the file did not contain documentation that the patient signed an Early Termination of Treatment Against Medical Advice form for 1/17/2026, 1/23/2026 and 1/24/2026. The Facility Administrator informed surveyor that the patient did not have any completed forms on file for shorten treatments for the dates indicated above. An interview with the facility administrator conducted on 3/10/2026, at approximately 12:45 PM confirmed the above findings.

Plan of Correction:

Governing Body meeting was held with the Medical Director, Facility Administrator, Director of Nursing and Regional Operations Director to review the results of the survey ending on 03/10/26. The Governing Body reviewed Policy COMP-DD-017 "Medical Director Qualifications and Responsibilities" with the Medical Director, who acknowledges that he/she is responsible to ensure all policies and procedures relative to patient admissions, patient care, infection control, and safety are adhered to by all individuals who treat patients in the facility, including attending physicians and non-physician providers. Plans of correction have been developed and initiated to correct identified deficiencies and to sustain compliance. The Facility Administrator or designee held mandatory in-services for all clinical teammates. Surveyor observations were reviewed. Education included but was not limited to a review of Policy 1-01-09 "CWOW-Prescribed Treatment Time Not Met" with emphasis on but not limited to: A. Completion of Early Termination of Treatment against Medical Advice Form: 1) The Registered Nurse (RN) will verify that a patient signs the Early Termination of Treatment Against Medical Advice form any time the patient requests to terminate their treatment earlier than the prescribed run time. 2) The RN will obtain the patient's signature on the Early Termination of Treatment against Medical Advice form prior to the patient being rinsed back from their treatment. If unable to obtain the patient's signature prior to rinse-back, the RN will obtain the patient's signature on the form prior to the patient's departure from the facility. 3) A RN must countersign all Early Termination of Treatment against Medical Advice forms. A witness signature is required only if the patient refuses to sign the form. 4) If a patient refuses to sign the Early Termination of Treatment against Medical Advice form, the RN will document the patient's refusal with the words "patient refused" in the patient signature box along with the date. Under such circumstances, the RN will sign the form and will also obtain a witness' signature on the form. Verification of attendance at in-service will be evidenced by teammate signatures on in-service sheet.
The Facility Administrator or designee will conduct audits to verify the "Early Termination of Treatment against Medical Advice" form is signed by the patient and Registered Nurse when treatment times are not met on the treatment record as prescribed: on twenty five percent (25%) of treatment records daily for two (2) weeks, then weekly for two (2) weeks. Ongoing compliance will be monitored monthly with ten percent (10%) medical records audit. Instances of non-compliance will be addressed immediately.
The Medical Director will review progress of teammate education, results of all audits, and adherence to this plan of correction during monthly Quality Assessment Performance Improvement meetings known as the Facility Health Meeting. The Facility Administrator will report progress, as well as any barriers to maintaining compliance, with supporting documentation included in the meeting minutes. Action plans will be evaluated for effectiveness, new plans developed as applicable to achieve compliance with teammate adherence to policy and procedure. The Facility Administrator on behalf of the Governing Body is responsible for compliance with this plan of correction.