§483.10(g)(14) Notification of Changes. (i) A facility must immediately inform the resident; consult with the resident's physician; and notify, consistent with his or her authority, the resident representative(s) when there is- (A) An accident involving the resident which results in injury and has the potential for requiring physician intervention; (B) A significant change in the resident's physical, mental, or psychosocial status (that is, a deterioration in health, mental, or psychosocial status in either life-threatening conditions or clinical complications); (C) A need to alter treatment significantly (that is, a need to discontinue an existing form of treatment due to adverse consequences, or to commence a new form of treatment); or (D) A decision to transfer or discharge the resident from the facility as specified in §483.15(c)(1)(ii). (ii) When making notification under paragraph (g)(14)(i) of this section, the facility must ensure that all pertinent information specified in §483.15(c)(2) is available and provided upon request to the physician. (iii) The facility must also promptly notify the resident and the resident representative, if any, when there is- (A) A change in room or roommate assignment as specified in §483.10(e)(6); or (B) A change in resident rights under Federal or State law or regulations as specified in paragraph (e)(10) of this section. (iv) The facility must record and periodically update the address (mailing and email) and phone number of the resident representative(s).
§483.10(g)(15) Admission to a composite distinct part. A facility that is a composite distinct part (as defined in §483.5) must disclose in its admission agreement its physical configuration, including the various locations that comprise the composite distinct part, and must specify the policies that apply to room changes between its different locations under §483.15(c)(9).
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Observations:
Based on review of policies and clinical records, as well as staff interviews, it was determined that the facility failed to ensure that the resident representative was notified timely about a change in condition for one of six residents reviewed (Resident 2).
Findings include:
The facility's policy regarding notification of changes, dated February 4, 2026, indicated that the facility will notify the resident's representative when there is a change requiring notification.
A quarterly Minimum Data Set (MDS) assessment (a mandated assessment of a resident's abilities and care needs) for Resident 2, dated July 26, 2025, indicated that the resident was cognitively impaired and required assistance from staff for daily care needs. The resident's care plan, updated July 26, 2025, revealed that the resident was at risk for falls.
A nursing note for Resident 2, dated August 1, 2025, revealed that the resident fell in his room. A nursing note dated August 9, 2025, revealed that Resident 2 was found on his knees in his room and that he had a bruised elbow. A nursing note dated August 15, 2025 revealed that the resident was found on the floor in his room and that he had tripped over the oxygen tubing.
There was no documented evidence that Resident 2's daughter/power of attorney was notified regarding the falls on August 1, August 9, or August 15.
Interview with the Director of Nursing on February 19, 2026 at 1:34 p.m. revealed that Resident 2's daughter was not notified regarding the falls and that she should have been.
28 Pa. Code 211.12(d)(1)(3)(5) Nursing Services.
| | Plan of Correction - To be completed: 03/27/2026
Resident #2 has been discharged from the facility therefore the resident's daughter/Power of Attorney (POA) will not be notified at this time of falls from August 2025.
Current residents are reviewed in a daily morning meeting, 5 times per week, for any falls and to ensure that the resident's representative is notified of the resident's fall.
Education will be provided to licensed nursing staff on family/resident representative/POA to include notification within 2 hours of a serious fall or within 24 hours of a minor incident without injury. Education will include that notification must include the time and circumstances of the fall, any injuries sustained, medical interventions provided, and the planned follow-up care.
Director of Nursing/Designee will complete an audit of family/resident representative/POA notification of the occurrence of a fall 2 times per week for 2 weeks, the weekly for 2 weeks, then monthly for 2 months.
Results of audits will be presented to the Quality Assurance and Performance Improvement Committee for review and recommendations.
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