§483.10(f)(10) The resident has a right to manage his or her financial affairs. This includes the right to know, in advance, what charges a facility may impose against a resident's personal funds. (i) The facility must not require residents to deposit their personal funds with the facility. If a resident chooses to deposit personal funds with the facility, upon written authorization of a resident, the facility must act as a fiduciary of the resident's funds and hold, safeguard, manage, and account for the personal funds of the resident deposited with the facility, as specified in this section. (ii) Deposit of Funds. (A) In general: Except as set out in paragraph (f)( l0)(ii)(B) of this section, the facility must deposit any residents' personal funds in excess of $100 in an interest bearing account (or accounts) that is separate from any of the facility's operating accounts, and that credits all interest earned on resident's funds to that account. (In pooled accounts, there must be a separate accounting for each resident's share.) The facility must maintain a resident's personal funds that do not exceed $100 in a non-interest bearing account, interest-bearing account, or petty cash fund. (B) Residents whose care is funded by Medicaid: The facility must deposit the residents' personal funds in excess of $50 in an interest bearing account (or accounts) that is separate from any of the facility's operating accounts, and that credits all interest earned on resident's funds to that account. (In pooled accounts, there must be a separate accounting for each resident's share.) The facility must maintain personal funds that do not exceed $50 in a noninterest bearing account, interest-bearing account, or petty cash fund.
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Observations: Based on clinical record review, resident interview, facility documentation review, and staff interview, it was determined that the facility failed to obtain written authorization to manage personal funds for one of 35 sampled residents. (Resident 160)
Findings include:
Clinical record review revealed that Resident 160 was admitted January 6, 2023, and had diagnoses that included diabetes and hypertension (high blood pressure). The Minimum Data Set assessment, dated January 21, 2026, indicated that the resident was able to communicate her needs and was able to be understood.
In an interview on February 10, 2026, at 11:30 a.m., Resident 160 stated that she had received a letter from Social Security stating that she will no longer receive her money and that the facility will manage her funds. She further stated that she did not authorize the facility to become her representative payee and that the facility took her money without her permission.
A review of the representative payee authorization forms that were sent to Social Security on October 23, 2025, revealed that Resident 160 had not given authorization for funds to be managed by the facility.
A review of the Resident Fund Account revealed that on February 1, 2026, Resident 106 had funds in the account. There was no documented evidence that the facility obtained authorization from the resident to open the account.
During an interview on February 12, 2026, at 12:15 p.m., the Administrator confirmed that written authorization to manage funds for Resident 160 had not been obtained.
28 Pa. Code 201.18(b)(2) Management.
28 Pa. Code 201.29(a) Resident rights.
| | Plan of Correction - To be completed: 03/24/2026
1)Immediate Corrective Action:A)NHA and BOM attempted to see Resident to review her right to appeal the decision of Social Security. She did not want to see us. B)NHA and BOM attended FEB 2026 Resident Council meeting and reviewed the cost/sharing liability for residents approved for Medical Assistance. Their requirement to pay their patient liability portion to the facility upon approval of Medicaid or jeopardize their stay at the facility.
C)BOM and NHA also explained the process of applying for Rep Payee for non-payment accounts after trying to work on payment arrangements with residents or their family. 2) Identification of Other Residents and Corrective Action: A)BOM audited other residents who have Rep Payee. B)BOM has since completed SSA4164 with consent and scanned into the record.
3)Systemic Changes/Implemented Measures to Prevent Reoccurrence:
A)Education and Training for the Business Office Staff of the Rep Payee Application Process and consent.
B)Location of Form SSA-4164 to be implemented with consent in all Rep Payee Applications going forward On admission.
4)Monitoring Corrective Measures & Quality Assurance: A)The business office will keep accurate records of accounts and thoroughly follow the Rep Payee Application process for individuals who fail to pay their resident liability.
B)Tracking and trends will be submitted to the QAPI Committee for review and recommendations
5)5) Completion Date: 03/24/2026
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