§ 483.25 Quality of care Quality of care is a fundamental principle that applies to all treatment and care provided to facility residents. Based on the comprehensive assessment of a resident, the facility must ensure that residents receive treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices.
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Observations:
Based on clinical record review and staff interview, it was determined that the facility failed to ensure that physician's orders were implemented for one of five sampled residents. (Resident 1)
Findings include:
Clinical record review revealed that Resident 1 had diagnoses that included gastroesophageal reflux disease (acid reflux), pain, and neuropathy (nerve damage). Physician's orders dated July 26, 2024, directed staff to administer Acetaminophen (a medication for pain) and gabapentin (a medication for nerve pain) at 6:00 a.m. daily. A physician's order dated July 27, 2024, directed staff to administer omeprazole (a medication to treat acid reflux) at 6:00 a.m. daily. There was no evidence that the medications were offered or administered on August 7, 2024, per the physician's orders.
In an interview on August 8, 2024, at 2:07 p.m., the Director of Nursing confirmed there was no evidence that the medications were administered per the physician's orders.
28 Pa. Code 211.12(d)(1)(5) Nursing services.
| | Plan of Correction - To be completed: 09/03/2024
1. Resident 1 had no adverse effects. MD was notified and no new orders were obtained. 2. Full house missed meds audit completed on 8/14/2024 3. House education to RN and LPN staff will be completed by 8/24/24 on ensuring that residents receive treatment and care in accordance with professional standards of practice, the comprehensive person centered care plan and the residents choice. In the event of electronic software being down, paper medical administration records and treatment administration records will be available on each nurses station. 4. Systematic audits to be conducted weekly for 4 weeks and then monthly for 3 months and brought to QA&A committee for review and recommendations. 5. Facility compliance date 9/03/2024
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