Observations:
Based on review of facility nursing staffing documents and staff interview, it was determined that the facility failed to provide the minimum number of general nursing care hours of 3.2 hours of direct resident care hours per resident in a twenty-four-hour period for six of seven days reviewed 5/22/26, 5/23/26, 5/24/26, 5/25/26, 5/26/26, and 5/27/26 ).
Findings include:
Review of facility nursing staffing documents for the time period from 5/21/26, through 5/27/26, revealed that the hours of direct resident care were below 3.2 minimum per patient per day (PPD) on the following dates:
5/22/263.12 PPD 5/23/262.88 PPD 5/24/262.81 PPD 5/25/263.10 PPD 5/26/263.14 PPD 5/27/263.13 PPD
During a telephone interview on 6/04/26, at 1:30 p.m. the Nursing Home Administrator confirmed that the facility did not meet the 3.2 minimum hours of direct resident care on the above dates.
| | Plan of Correction - To be completed: 07/15/2026
The deficient practice related to the provision of 3.2 hours of direct resident care for each resident per 24 hours identified in the deficiency has not been able to be corrected in the past. No negative impact has occurred on resident care. Nursing Home Administrator/NHA or designee to in-service staffing coordinator, staff educator, Director of Nursing/DON and assistant director of nursing and charge nurses on the state required minimum staffing levels of 3.2 hours per patient day. 2. NHA/designee to conduct staffing meetings 3 times weekly to ensure the state required minimum number of general nursing care hours are met through the week, weekends and holidays. 3. NHA/designee to review staffing sheets 3x weekly to ensure adequate nursing coverage is scheduled to meet the minimum number of general nursing care hours. Staffing meeting includes discussion of open shifts,vacation coverage, review of current nursing staff schedule and coverage needed to meet state required minimum staffing hours of 3.2, interviews scheduled, new hires and orientation date. NHA/ designee to utilize corporate recruitment platform and Indeed for job applicants, attend job fairs, corporate talent acquisition specialist, newspaper ads, employee referral bonus program and tuition reimbursement for recruitment efforts. Nursing staff are offered call-in- bonus pay and incentive programs for picking up additional shifts. Employee retention programs being utilize and recognizing milestones of employees. NHA or designee will host open interview hours to increase recruitment efforts. The admission team will review potential admissions based on the ability to meet the care needs of the residents and meet minimum staffing needs. 4. NHA/designee to meet 3x weekly with DON/designee and staffing coordinator to review nursing schedule and projected daily minimum number of general nursing care hours to ensure the minimum 3.2 hours are met. Staffing meetings will continue to ensure sustained compliance. 5. DON/designee will educate the nursing supervisors and charge nurses on process of calling nursing staff in when call-offs occur. All audits will be reviewed through the quality and performance improvement process.
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