403.748(b)(6), 416.54(b)(5), 418.113(b)(4), 441.184(b)(6), 482.15(b)(6), 483.475(b)(6), 483.73(b)(6), 484.102(b)(5), 485.542(b)(6), 485.625(b)(6), 485.68(b)(4), 485.727(b)(4), 485.920(b)(5), 491.12(b)(4), 494.62(b)(5) STANDARD Policies/Procedures-Volunteers and Staffing: |  |
§403.748(b)(6), §416.54(b)(5), §418.113(b)(4), §441.184(b)(6), §460.84(b)(7), §482.15(b)(6), §483.73(b)(6), §483.475(b)(6), §484.102(b)(5), §485.68(b)(4), §485.542(b)(6), §485.625(b)(6), §485.727(b)(4), §485.920(b)(5), §491.12(b)(4), §494.62(b)(5).
[(b) Policies and procedures. The [facilities] must develop and implement emergency preparedness policies and procedures, based on the emergency plan set forth in paragraph (a) of this section, risk assessment at paragraph (a)(1) of this section, and the communication plan at paragraph (c) of this section. The policies and procedures must be reviewed and updated at least every 2 years [annually for LTC facilities]. At a minimum, the policies and procedures must address the following:]
(6) [or (4), (5), or (7) as noted above] The use of volunteers in an emergency or other emergency staffing strategies, including the process and role for integration of State and Federally designated health care professionals to address surge needs during an emergency.
*[For RNHCIs at §403.748(b):] Policies and procedures. (6) The use of volunteers in an emergency and other emergency staffing strategies to address surge needs during an emergency.
*[For Hospice at §418.113(b):] Policies and procedures. (4) The use of hospice employees in an emergency and other emergency staffing strategies, including the process and role for integration of State and Federally designated health care professionals to address surge needs during an emergency.
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Observations: Name: - Component: -- - Tag: 0024
Based on document review and interview, it was determined the facility failed to ensure policies and procedures were in place addressing the use of volunteers in an emergency or other emergency staffing strategies, including the process and role for integration of State and Federally designated health care professionals to address surge needs during an emergency, affecting the entire facility. Findings include:
Document review on March 10, 2025, at 9:00 a.m., revealed the Emergency Preparedness plan did not include policies for the use of volunteers in an emergency, to be reviewed and updated at least annually.
Exit Interview with the Administrator and Maintenance Director on March 10, 2025, at 1:50 p.m., confirmed the Emergency Preparedness plan did not include a policy for utilizing volunteers, in the event of an emergency.
| | Plan of Correction - To be completed: 04/20/2025
Corrective action:
Emergency staffing policy and plan added to EPM plan, details added to binder and general EPP education.
Residents affected:
Potentially every resident.
Systemic change:
Review regulatory requirements to ensure EPP includes all required EPP plans. Audit binders monthly for 3 months. Then quarterly thereafter.
Audit change:
Findings of audit will be brought to QAPI committee held monthly.
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