Pennsylvania Department of Health
EMBASSY OF TUNKHANNOCK
Patient Care Inspection Results

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EMBASSY OF TUNKHANNOCK
Inspection Results For:

There are  118 surveys for this facility. Please select a date to view the survey results.

Surveys don't appear on this website until at least 41 days have elapsed since the exit date of the survey.
EMBASSY OF TUNKHANNOCK - Inspection Results Scope of Citation
Number of Residents Affected
By Deficient Practice
Initial comments:

Based on a Revisit Survey completed on May 30, 2025, it was determined the Embassy of Tunkhannock corrected the federal deficiencies cited during the surveys of March 21, 2025 and April 16, 2025, under the requirements of 42 CFR Part 483, Subpart B Requirements for Long Term Care Facilities, but continued to be out of compliance with the following requirements of the 28 PA Code Commonwealth of Pennsylvania Long Term Care Licensure Regulations.





 Plan of Correction:


§ 211.12(f.1)(3) LICENSURE Nursing services. :State only Deficiency.
(3) Effective July 1, 2024, a minimum of 1 nurse aide per 10 residents during the day, 1 nurse aide per 11 residents during the evening, and 1 nurse aide per 15 residents overnight.

Observations:

Based on a review of nurse staffing and staff interview, it was determined the facility failed to ensure the minimum nurse aide staff to resident ratio was provided on each shift for 15 shifts out of 21 reviewed. Findings include:

A review of the facility's weekly staffing records revealed that on the following dates the facility failed to provide minimum nurse aide staff of 1:10 on the day shift, 1:11 on the evening shift, and 1:15 on the night shift based on the facility's census.

May 21, 2025, 6.17 NAs on the day shift, versus the required 7.2 for a census of 72
May 21, 2025, 4.63 NAs on the night shift, versus the required 4.87 for a census of 73
May 22, 2025, 6.13 NAs on the day shift, versus the required 7.2 for a census of 72
May 22, 2025, 5.73 NAs on the evening shift, versus the required 6.64 for a census of 73
May 22, 2025, 4.63 NAs on the night shift, versus the required 4.87 for a census of 73
May 23, 2025 6.4 NAs on the evening shift, versus the required 6.55 for a census of 72
May 23, 2025 4.6 NAs on the night shift, versus the required 4.8 for a census of 72
May 24, 2025, 6.13 NAs on the day shift, versus the required 7.2 for a census of 72
May 24, 2025 5.73 NAs on the evening shift, versus the required 6.55 for a census of 72
May 24, 2025 4.3 NAs on the night shift, versus the required 4.8 for a census of 72
May 25, 2025, 5.73 NAs on the day shift, versus the required 7.2 for a census of 72
May 25, 2025 6.27 NAs on the evening shift, versus the required 6.55 for a census of 72
May 25, 2025 4.03 NAs on the night shift, versus the required 4.8 for a census of 72
May 26, 2025, 5.93 NAs on the day shift, versus the required 7.2 for a census of 72
May 27, 2025, 6.7 NAs on the day shift, versus the required 7.2 for a census of 72

On the above dates mentioned no additional excess higher-level staff were available to compensate this deficiency.

An interview with the Director of Nursing, on May 30, 2025, at approximately 1:30 p.m., confirmed the facility had not met the required NA to resident ratios on the above dates.



 Plan of Correction - To be completed: 07/18/2025

Facility cannot retroactively correct past CNA to resident ratios.

2. Facility is focusing on retention of existing nursing assistants and recruitment of new nursing assistants, through efforts of the Human Resources Manager and Nursing Administration. CNA pay rates increased as of 6/4/2025.

3. The scheduler has been re-educated regarding the CNA ratio regulatory requirements. Calculation of the daily CNA ratios will be completed and reviewed for accuracy by the scheduler/designee. Facility acquired OnShift applications for scheduling. Application alerts scheduler, DON, and Administrator when nursing ratios are not scheduled to be met so that corrections, additions etc. can be made to meet minimum requirements.

4. Daily ratios will be audited weekly X 4 weeks then monthly X 2 months. Audits will be reviewed at QAPI for compliance.
§ 211.12(i)(2) LICENSURE Nursing services.:State only Deficiency.
(2) Effective July 1, 2024, the total number of hours of general nursing care provided in each 24-hour period shall, when totaled for the entire facility, be a minimum of 3.2 hours of direct resident care for each resident.

Observations:

Based on a review of nurse staffing and resident census and staff interview, it was determined the facility failed to consistently provide minimum general nursing care hours to each resident daily on 5 out of the 7 days reviewed.

Findings include:

A review of the facility's staffing levels revealed that on the following dates the facility failed to provide minimum nurse staffing of 3.2 hours of general nursing care to each resident:

May 22, 2025 - 2.9 direct care nursing hours per resident.
May 23, 2025 - 3.12 direct care nursing hours per resident.
May 24, 2025 - 2.95 direct care nursing hours per resident.
May 25, 2025 - 2.91 direct care nursing hours per resident.
May 27, 2025 - 3.0 direct care nursing hours per resident.

The facility's general nursing hours were below minimum required levels on the dates noted above.

An interview with the Director of Nursing on May 30, 2025, at approximately 1:00 p.m., confirmed that the facility failed to consistently provide minimum general nursing care hours to each resident daily.



 Plan of Correction - To be completed: 07/18/2025

Facility cannot retroactively correct
past nursing hours.
2. Facility is focusing on retaining
current nursing staff and recruitment
using in-house recruitment
resources and a company team to assist with recruitment, dedicated to only
nursing applicants to correct nursing
hours. Facility has contracted with 3 staffing agencies to augment facility employees for nursing department.

3. Facility is implementing staff
incentives for current and new staff
as well as reinforcing the facility call
off policy to deter unnecessary call
offs. NHA or designee will educate
staff on incentives and call off
policy. Pay rates increased effective 6/4/2025 to meet current market conditions and generate increased nursing applicants. Facility reviewing long term nursing agency contracts.

4. NHA/designee will audit nursing
hours weekly for three weeks then
monthly X 3 months. Audits will be
reviewed by QA monthly X 3
months to ensure compliance with
POC.

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