Pennsylvania Department of Health
OAKWOOD HEIGHTS VILLAGE
Patient Care Inspection Results

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OAKWOOD HEIGHTS VILLAGE
Inspection Results For:

There are  65 surveys for this facility. Please select a date to view the survey results.

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OAKWOOD HEIGHTS VILLAGE - Inspection Results Scope of Citation
Number of Residents Affected
By Deficient Practice
Initial comments:


Based on a Follow-up Survey completed on June 14, 2024, it was determined that Oakwood Heights Village failed to correct all the deficiencies cited during the survey of March 29, 2024, and continued to be out of compliance with the following requirements of the 28 PA Code, Commonwealth of Pennsylvania Long Term Care Licensure Regulations.



 Plan of Correction:


§ 211.12(f.1)(2) LICENSURE Nursing services. :State only Deficiency.
(2) Effective July 1, 2023, a minimum of 1 nurse aide per 12 residents during the day, 1 nurse aide per 12 residents during the evening, and 1 nurse aide per 20 residents overnight.

Observations:


Based on review of facility staffing documents and staff interview, it was determined that the facility failed to provide a minimum of one nurse aide (NA) per 12 residents during the evening shift for nine of 21 days reviewed (4/28/24, 4/29/24, 5/4/24, 5/6/24, 5/9/24, 5/12/24, 5/14/24, 5/15/24, and 5/16/24) and failed to provide a minimum of one NA per 20 residents during the overnight shift for one of 21 days reviewed (5/3/24).

Findings include:

Review of facility staffing ratio information for the time period from 4/26/24, through 5/16/24, revealed the following NA staffing shortages for the evening shift where the NA ratios were not met:

4/28/24 census of 92 residents 6.31 NAs worked and 7.67 were required
4/29/24 census of 94 residents 6.90 NAs worked and 7.83 were required
5/04/24 census of 88 residents 7.17 NAs worked and 7.33 were required
5/06/24 census of 87 residents 7.07 NAs worked and 7.42 were required
5/09/24 census of 90 residents 6.00 NAs worked and 7.50 were required
5/12/24 census of 90 residents 6.55 NAs worked and 7.50 were required
5/14/24 census of 92 residents 7.40 NAs worked and 7.67 were required
5/15/24 census of 92 residents 7.37 NAs worked and 7.67 were required
5/16/24 census of 93 residents 7.04 NAs worked and 7.75 were required

Review of facility staffing ratio for the time period from 4/26/2024, through 5/16/2024, revealed the following NA staffing shortage for the overnight shift where the NA ratios were not met:

5/3/24 census of 87 residents 3.58 NAs worked and 4.35 were required

During a telephone interview on 6/07/24, at 3:56 p.m. the Nursing Home Administrator confirmed that the facility did not meet the minimum NA ratios for the above days and shifts.





 Plan of Correction - To be completed: 07/15/2024

1. The facility must maintain staffing ratios at or above the rates prescribed by regulation.

2. To ensure that this regulatory requirement is met the following action plan will be implemented:
Education will be provided to the scheduler and the Director of Nursing to ensure that they understand the regulatory staffing requirements for nurse aides.
The nurse aide schedule will be reviewed by the scheduler and Director of Nursing or designee to ensure that nurse aide ratios are met prior to posting of the schedule.
In the event of call-offs by staff, all other staff/agency will be contacted to cover any open shifts to ensure ratios are met. The Director of Nursing or designee and or the Scheduler are responsible for handling call offs on the off shifts and weekends.
The Administrator and Director of Nursing will monitor staff ratios in relation to current census and place a hold on new admissions if staffing ratios would not be met.
The Administrator, Director of Nursing, scheduler and human resource director will continue to report staffing vacancies on the weekly staffing call with the firm that manages recruitment and retention and discuss strategies to increase recruitment of nursing personnel.

3. An audit will be developed and completed by the Director of Nursing or Designee daily for 4 weeks, then 3 times a week for 3 weeks, then 2 times a week for 2 weeks then weekly ongoing, to ensure that nurse aide ratios are met for the day, evening and overnight shifts. The audit will be monitored by the Administrator or Designee.
Results of the audit will be presented at the next three QAPI meetings and recommendations will be implemented.


§ 211.12(f.1)(4) LICENSURE Nursing services. :State only Deficiency.
(4) Effective July 1, 2023, a minimum of 1 LPN per 25 residents during the day, 1 LPN per 30 residents during the evening, and 1 LPN per 40 residents overnight.
Observations:


Based on review of facility staffing documents and staff interview, it was determined that the facility failed to provide a minimum of one licensed practical nurse (LPN) per 25 residents during the day shift for two of 21 days reviewed (4/28/24, and 5/4/24), failed to provide a minimum of one LPN per 30 residents during the evening shift for two of 21 days reviewed (4/26/24, and 5/2/24), and failed to provide a minimum of one LPN per 40 residents during the overnight shift for six of 21 days reviewed (4/29/24, 4/30/24, 5/1/24, 5/2/24, 5/3/24, and 5/4/24).

Findings include:

Review of facility staffing ratio information for the time period from 4/26/24, through 5/16/24, revealed the following LPN staffing shortages for the day shift where the NA ratios were not met:

4/28/24 census of 92 residents 3.03 LPNs worked and 3.68 were required
5/04/24 census of 87 residents 3.33 LPNs worked and 3.48 were required

Review of facility staffing ratio information for the time period from 4/26/24, through 5/16/24, revealed the following LPN staffing shortages for the evening shift where the NA ratios were not met:

4/26/24 census of 93 residents 2.70 LPNs worked and 3.10 were required
5/02/24 census of 92 residents 3.02 LPNs worked and 3.07 were required

Review of facility staffing ratio information for the time period from 4/26/24, through 5/16/24, revealed the following LPN staffing shortages for the overnight shift where the NA ratios were not met:

4/29/24 census of 94 residents 1.72 LPNs worked and 2.35 were required
4/30/24 census of 93 residents 1.96 LPNs worked and 2.33 were required
5/01/24 census of 92 residents 2.29 LPNs worked and 2.30 were required
5/02/24 census of 92 residents 1.99 LPNs worked and 2.30 were required
5/03/24 census of 87 residents 1.73 LPNs worked and 2.18 were required
5/04/24 census of 88 residents 1.16 LPNs worked and 2.20 were required

During a telephone interview on 6/07/24, at 3:56 p.m. the Nursing Home Administrator confirmed that the facility did not meet the minimum LPN ratios for the above days and shifts.



 Plan of Correction - To be completed: 07/15/2024

1. The facility must maintain the minimum of one Licensed Practical Nurse (LPN) per 25 residents on the day shift, and 1 LPN per 30 residents on the evening shift and one LPN for every 40 residents on the overnight shift.
2. To ensure that this regulatory requirement is met the following action plan will be implemented:
Education will be provided to the scheduler and the Director of Nursing to ensure that they understand the regulatory staffing requirements for Licensed Practical Nurses.
The LPN schedule will be reviewed by the scheduler and Director of Nursing or designee to ensure that LPN ratios are met prior to posting of the schedule.
In the event of call-offs by staff, all other staff/agency will be contacted to cover any open shifts to ensure ratios are met. The Director of Nursing or designee and or the Scheduler are responsible for handling call-offs on the off shifts and weekends.
The Administrator and Director of Nursing will monitor staff ratios in relation to current census and place a hold on new admissions if staffing ratios would not be met.
The Administrator, Director of Nursing, scheduler and human resource director will continue to report staffing vacancies on the weekly staffing call with the firm that manages recruitment and retention and discuss strategies to increase recruitment of nursing personnel.

3. An audit will be developed and completed by the Director of Nursing or Designee daily for 4 weeks, then 3 times a week for 3 weeks, then 2 times a week for 2 weeks then weekly ongoing, to ensure that LPN ratios are met for the day, evening and overnight shifts. The audit will be monitored by the Administrator or Designee.
Results of the audit will be presented at the next three QAPI meetings and recommendations will be implemented.
§ 211.12(i)(1) LICENSURE Nursing services.:State only Deficiency.
(1) Effective July 1, 2023, the total number of hours of general nursing care provided in each 24-hour period shall, when totaled for the entire facility, be a minimum of 2.87 hours of direct resident care for each resident.

Observations:


Based on review of facility staffing documents and staff interview, it was determined that the facility failed to provide the minimum number of general nursing care hours of 2.87 hours of direct resident care hours per resident in a twenty-four-hour period for five of 21 days reviewed (4/27/24, 4/28/24, 4/29/24, 5/3/24, and 5/4/24).

Findings include:

During a review of nursing schedules for the time period of 4/26/24, through 5/16/24, it was revealed that the hours of direct resident care was below 2.87 minimum per patient per day (PPD) on the following dates:

4/27/24 2.86
4/28/24 2.57
4/29/24 2.67
5/03/24 2.68
5/04/24 2.77

During a telephone interview on 6/07/24, at 3:56 p.m. the Nursing Home Administrator confirmed that the facility did not meet the 2.87 minimum hours of direct resident care on above dates.



 Plan of Correction - To be completed: 07/15/2024

The facility will schedule staff to reach or surpass the minimum required hours of care per patient day.
In the event of call-offs by staff, all other staff/agency will be contacted to cover any open shifts to ensure ratios are met. The Director of Nursing or designee and or the Scheduler are responsible for handling call-offs on the off shifts and weekends.
The Administrator and Director of Nursing will monitor staff ratios in relation to current census and place a hold on new admissions if staffing ratios would not be met.
The Administrator, Director of Nursing, scheduler and human resource director will continue to report staffing vacancies on the weekly staffing call with the firm that manages recruitment and retention and discuss strategies to increase recruitment of nursing personnel.

3. An audit will be developed and completed by the Director of Nursing or Designee daily for 4 weeks, then 3 times a week for 3 weeks, then 2 times a week for 2 weeks then weekly ongoing, to ensure that LPN ratios are met for the day, evening and overnight shifts. The audit will be monitored by the Administrator or Designee.
Results of the audit will be presented at the next three QAPI meetings and recommendations will be implemented.

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