Pennsylvania Department of Health
PLEASANT ACRES REHABILITATION AND NURSING CENTER
Patient Care Inspection Results

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PLEASANT ACRES REHABILITATION AND NURSING CENTER
Inspection Results For:

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PLEASANT ACRES REHABILITATION AND NURSING CENTER - Inspection Results Scope of Citation
Number of Residents Affected
By Deficient Practice
Initial comments:

Findings of an abbreviated complaint survey completed on February 9, 2026, at Pleasant Acres Rehabilitation and Nursing Center identified that the facility was not in compliance with the following requirements of 42 CFR Part 483, Subpart B, Requirements for Long Term Care Facilities and the 28 PA Code, Commonwealth of Pennsylvania Long Term Care Licensure Regulations.



 Plan of Correction:


483.60(i)(1)(2) REQUIREMENT Food Procurement,Store/Prepare/Serve-Sanitary:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.60(i) Food safety requirements.
The facility must -

§483.60(i)(1) - Procure food from sources approved or considered satisfactory by federal, state or local authorities.
(i) This may include food items obtained directly from local producers, subject to applicable State and local laws or regulations.
(ii) This provision does not prohibit or prevent facilities from using produce grown in facility gardens, subject to compliance with applicable safe growing and food-handling practices.
(iii) This provision does not preclude residents from consuming foods not procured by the facility.

§483.60(i)(2) - Store, prepare, distribute and serve food in accordance with professional standards for food service safety.
Observations:

Based on observations, review of facility policy, and staff interview, it was determined that the facility failed to store and serve food/beverages in accordance with professional standards for food safety in the kitchen.

Findings include:

Review of facility policy, titled Personal Hygiene, revised January 2026, read, in part, cover facial hair with a beard guard, nails trimmed and clean with unpolished fingernails.

Review of facility policy, titled Dress Code, not date marked, read, in part, disposable gloves are single use and changed between tasks.

Observations on February 9, 2026, in the kitchen revealed the following:

At 11:16 AM, Employee 2 (Food Service Director) was preparing food for the lunch meal, removed her gloves, utilized a cell phone, donned fresh gloves without completing hand hygiene and returned to preparing food. At that time Employee 2's fingernails were one inch long and contained nail polish.

At 11:20 AM, Employee 1 (Dietary Aide) had a full beard and was walking through the kitchen without a beard covering.

At 11:30 AM, Employee 3 (Dietary Aide) was wearing gloves, retrieved a # 10 can (3 quarts) of chocolate pudding from the storage rack; with the same gloved hand dished a portion of salad into a bowl; then proceeded to open the reach-in refrigerator; then the walk-in refrigerator; touched her face, hair, pants and sweater; opened a bag of grated cheese and touched cheese with the same gloved hand to transfer it to a container, and then topped the salad in the bowl with the cheese. Employee 3 didn't change gloves or complete hand hygiene.

At 11:35 AM, Employee 4 (Dietary Aide) with gloved hands emptied a bag of lettuce on top of the lettuce already in a large metal bow; moved a cardboard box from the counter to the floor; opened a bag of red shredded cabbage and emptied it into the bowl of lettuce and tossed it with the lettuce; and portioned the lettuce out into bowls with the same gloved hands. Employee 4 didn't change gloves or complete hand hygiene.

At 11:40 AM Employee 5 (Cook) with gloved hands opened frozen cauliflower, placed it into a steamtable pan; using a hot pad retrieved chicken from the oven; using the same gloved hand topped the chicken with grated cheese; delivered the pan of chicken to the steam table. Employee 5 didn't change gloves or complete hand hygiene.

At 11:55 AM Employee 6 (Dietary Aide) with gloved hands operated the elevator (touching buttons, the door and security fence), and with the same gloved hand retrieved two crustless grilled cheese sandwiches from the food warmer and placed the sandwiches on a plate on the tray line. Employee 6 didn't change gloves or complete hand hygiene.

Interview with the Nursing Home Administrator (NHA) and Assistant NHA on February 10, 2026, at 3:00 PM, it was revealed they were made aware of a social media post from a former Dietary Aide documenting concerns with hand hygiene, hair coverings, and other food sanitation concerns at the facility. The consultant Food Service Company completed training on hand hygiene and use of hair coverings the week prior. It was revealed that the facility training personnel would be completing additional training with the Dietary Department.

28 Pa code 211.6(f) - Dietary Services





 Plan of Correction - To be completed: 03/05/2026

This provided submits the following plan of correction in good faith and to comply with Federal regulations. This plan is not an admission of wrongdoing nor does it reflect agreement with the facts and conclusions stated in the statement of deficiencies.
1. Employee 2, Employee 1, Employee 3, Employee 4, Employee 5 and Employee 6 were educated on the following: Hand Hygiene in regards to handwashing, Hand Hygiene in regards to gloving and de-gloving, Wearing hair and beard covers in the kitchen and having appropriate nail length free of nail polish.
2. To identify other staff that have the potential to be affected, the NHA/designee conducted an observational audit in the kitchen to ensure staff are practicing hand hygiene, proper gloving and de-gloving during tasks, wearing beard and hair covers and have appropriate nail length free of nail polish. Observational audit continued for 2x a day for 7 days for 1 week.
3. Dietary staff were educated on proper nail length free of nail polish, hand hygiene in regards to gloving and de-gloving as well as hand washing and changing gloves between tasks and wearing beard and hair covers in the kitchen.
4. The NHA/designee will conduct an observational audit 1x a day for 5 days a week for 8 weeks in the kitchen to ensure staff are practicing hand hygiene, proper gloving and de-gloving during tasks, wearing beard and hair covers and have appropriate nail length free of nail polish. Results of the audits will be reviewed at the QAPI meeting to determine if future action/audits are needed.

483.90(i)(4) REQUIREMENT Maintains Effective Pest Control Program:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.90(i)(4) Maintain an effective pest control program so that the facility is free of pests and rodents.
Observations:

Based on observations, staff interviews, and review of pest control service reports, it was determined that the facility failed to maintain an effective pest control program so that the facility is free from pests in the dish room.

Findings include:

Observation on February 9, 2026, at 11:05 AM, in the dish room revealed there was a musty odor. There was standing water on the floor behind the dish machine, 40 floor tiles contained a black substance that couldn't be wiped away with a broom, and on the floor the cover to the sump pump contained food debris and food wrappers. The dustpan on the floor near the sump pump contained food wrappers and food particles. Under the right end of the food trough (dirty side of the dish machine) was a blue trash can filled with water. The exhaust unit from the top of the dish machine to the exterior wall was dripping water onto the floor. A dead roach was observed on the floor near the clean side of the dish machine under the wall shelf.

Interview with Employees 1 and 3 (Dietary Aides) on February 9, 2026, at 11:10 AM and 11:30 AM, revealed they have observed bugs in the dish room.

Observation in the dish room with Employee 7 (Maintenance Director) on February 9, 2026, at 2:30 PM, revealed the condition of the dish room was as stated above, and the dead roach remained on the floor. At that time, it was revealed that the facility is treated for pests, to include roaches weekly. It was also confirmed that standing water and food debris minimizes the effectiveness of pest control treatments.

Review of the contract pest control service inspection reports revealed weekly service to the facility to include the kitchen and basement or the dish room, and targeted pests included roaches.

Review of the report dated January 15, 2026, documented unable to apply treatment in the dish room because the floor was wet.

Interview with the Nursing Home Administrator (NHA) and Assistant NHA on February 10, 2026, at 3:00 PM, the surveyor discussed the concern with the dead roach, standing water, and food debris on the floor of the dish room. It was revealed that the grout is scheduled to be replaced in the dish room, and that there shouldn't be standing water of food debris on the floor.

28 Pa. Code 201.18 (e)(1)(2.1) Management



 Plan of Correction - To be completed: 03/05/2026

This provided submits the following plan of correction in good faith and to comply with Federal regulations. This plan is not an admission of wrongdoing nor does it reflect agreement with the facts and conclusions stated in the statement of deficiencies.
1. Standing water behind the dish machine was removed. The black substance on the 40 tiles were cleaned and free of debris. The floor cover and sump pump was freed of debris with food items and food wrappers removed. Blue trashcan at end of dish machine had water removed from it. Work order was placed to have dripping water from exhaust fan repaired. Dead roach was removed from the floor.
2. To identify other dietary areas that have the potential to be affected, the NHA/designee conducted an observational audit in dietary areas to ensure there are no pest present. NHA/designee also conducted an audit for 2x a day for 7 days to ensure there is no standing water in the dish area, that sump pump area is free of debris, trash cans do not have water in them and to ensure there is no black material on the tiles.
3. Dietary staff were educated on reporting pest activity, removing standing water from the floor, using Nibor-d (Pest deterrent mixture) when mopping floors, freeing the floor of food debris and nonorganic material and lastly putting in work orders for equipment that is not working properly.
4. The NHA/designee will conduct an observational audit 1x a day for 5 days a week for 8 weeks in the kitchen to ensure there is no standing water in the dish area, that sump pump area is free of debris, trash cans do not have water in them and to ensure there is no black material on the tiles. NHA/designee will also conduct an observational audit 2x a week for 8 weeks to have dietary areas checked for pest activity. Results of the audits will be reviewed at the QAPI meeting to determine if future action/audits are needed.


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