Pennsylvania Department of Health
WOODHAVEN HEALTH & REHAB CENTER
Patient Care Inspection Results

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WOODHAVEN HEALTH & REHAB CENTER
Inspection Results For:

There are  192 surveys for this facility. Please select a date to view the survey results.

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WOODHAVEN HEALTH & REHAB CENTER - Inspection Results Scope of Citation
Number of Residents Affected
By Deficient Practice
Initial comments:
Based on a Medicare/Medicaid Recertification, State Licensure and Civil Rights Compliance and Abbreviated survey in response to three complaints, completed on June 13, 2024, it was determined that Woodhaven Care Center, was not in compliance with the requirements of 42 CFR Part 483, Subpart B, Requirements for Long Term Care Facilities and the 28 PA Code, Commonwealth of Pennsylvania Long Term Care Licensure Regulations related to the health portion of the survey process.


 Plan of Correction:


483.24(c)(2)(i)(ii)(A)-(D) REQUIREMENT Qualifications of Activity Professional:This is a less serious (but not lowest level) deficiency but was found to be widespread throughout the facility and/or has the potential to affect a large portion or all the residents.  This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.24(c)(2) The activities program must be directed by a qualified professional who is a qualified therapeutic recreation specialist or an activities professional who-
(i) Is licensed or registered, if applicable, by the State in which practicing; and
(ii) Is:
(A) Eligible for certification as a therapeutic recreation specialist or as an activities professional by a recognized accrediting body on or after October 1, 1990; or
(B) Has 2 years of experience in a social or recreational program within the last 5 years, one of which was full-time in a therapeutic activities program; or
(C) Is a qualified occupational therapist or occupational therapy assistant; or
(D) Has completed a training course approved by the State.
Observations:
Based on review of facility policy, personnel records, clinical records and activity calendars, and staff interview, it was determined that the facility failed to ensure that the Activities Department had a qualified director to oversee the activities program.

Findings include:

Review of the "Life Enrichment Director" job description indicated the qualifications were as required by State and Federal Regulations.

Review of Life Enrichment Director Employee E2's personnel record indicated she was hired on 12/27/23.

Review of Life Enrichment Director Employee E2's personnel record did not include evidence that Life Enrichment Director Employee E2 had proper qualifications as a Life Enrichment Director. The personnel record did not include education in therapeutic services, education as a social worker or occupational therapist, or a background in recreational services.

Further review of resident records and facility activity calendars since Life Enrichment Director Employee E2 hire date, indicated she has been performing this job without any required oversight from an employee qualified to hold this position.

During an interview on 6/13/24, at 10:42 a.m. the Director of Nursing (DON) confirmed Life Enrichment Director Employee E2 was hired on 12/27/23, and the facility failed to ensure that the Activities Department had a qualified director to oversee the activities program. DON also confirmed that Life Enrichment Director Employee E2 was completing quarterly and annual assessments unsupervised by qualified staff.

During an interview on 6/13/24, at 10:50 a.m. Life Enrichment Director Employee E2 confirmed that she did not have education in therapeutic services, education as a social worker or occupational therapist, or a background in recreational services.

28 Pa. Code: 201.18(b)(3) Management.


 Plan of Correction - To be completed: 07/01/2024

Activities director was enrolled in an approved certification program and will be supervised by an OT until certification is obtained.

To prevent this from happening again the NHA or designee will educate the HR director on activity director certification requirements for future hires.

To monitor and maintain on going compliance the NHA/designee will audit new hire files for certifications weekly for 4 weeks then monthly for two month's.

Results will be taken to the QAPI for review and revision as needed.


483.10(c)(6)(8)(g)(12)(i)-(v) REQUIREMENT Request/Refuse/Dscntnue Trmnt;Formlte Adv Dir:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.10(c)(6) The right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

§483.10(c)(8) Nothing in this paragraph should be construed as the right of the resident to receive the provision of medical treatment or medical services deemed medically unnecessary or inappropriate.

§483.10(g)(12) The facility must comply with the requirements specified in 42 CFR part 489, subpart I (Advance Directives).
(i) These requirements include provisions to inform and provide written information to all adult residents concerning the right to accept or refuse medical or surgical treatment and, at the resident's option, formulate an advance directive.
(ii) This includes a written description of the facility's policies to implement advance directives and applicable State law.
(iii) Facilities are permitted to contract with other entities to furnish this information but are still legally responsible for ensuring that the requirements of this section are met.
(iv) If an adult individual is incapacitated at the time of admission and is unable to receive information or articulate whether or not he or she has executed an advance directive, the facility may give advance directive information to the individual's resident representative in accordance with State law.
(v) The facility is not relieved of its obligation to provide this information to the individual once he or she is able to receive such information. Follow-up procedures must be in place to provide the information to the individual directly at the appropriate time.
Observations:
Based on review of facility policy, clinical records and staff interviews, it was determined that the facility failed to provide the opportunity to formulate an advance directive (written instructions such as a living will or durable power of attorney for health care for when the individual is incapacitated) for two of five residents reviewed (Resident R38,R57).

Findings Include:
A review of the facility policy "Advanced Directives" on 1/1/2024, indicated the facility will comply with the requirements related to maintaining written policies and procedures regarding advance directives, including provisions to inform and provide written information to all adult residents concerning the right to accept or refuse medical or surgical treatment and formulate an advance directive.

A review of the medical record indicated Resident R38 was admitted to the facility on 6/1/23, with diagnoses that included diabetes(high blood sugar), high blood pressure, congestive heart failure(chronic condition in which the heart doesn't pump blood as well as it should), and morbid (severe) obesity.

A review of the clinical record failed to reveal an advance directive or documentation that Resident R38 was given the opportunity to formulate an Advanced Directive.

A review of the clinical record indicated Resident R57 was admitted to the facility on 6/16/21, with diagnoses that included morbid (severe) obesity, hypertensive heart disease with heart failure (uncontrolled high blood pressure that lead to the heart not being able to pump correctly), chronic obstructive pulmonary disease (COPD-a combination of lung diseases that block airflow and make it difficult to breathe), and wound to right lower leg.

A review of the clinical record failed to reveal an advance directive or documentation that Resident R21 was given the opportunity to formulate an Advanced Directive.

During an interview on 6/13/2024, at 10:32 p.m. the DON and Social Worker Employee E17 confirmed that the clinical record did not include documentation that Resident R38 and R57 were afforded the opportunity to formulate Advance Directives.

28 PA. Code 201.29(b)(d)(j) Resident rights.







 Plan of Correction - To be completed: 07/01/2024

Preparation and submission of this POC is required by state and federal law. This POC does not constitute an admission for purposes of general liability, professional malpractice or any other court proceeding.

Social services met with R38 and R57 to educate on and offer assistance with completing an advanced directive.

Social services or designee will review current residents to ensure all have advanced directives in place or documented declinations.

To prevent this from happening again the NHA or designee will re-educate social services on screening for advanced directives on admission and providing assistance as needed.

To monitor and maintain on going compliance the NHA/designee will audit new/re-admission records weekly for 4 weeks then monthly for two months to ensure advance directives are in place or a documented declination is in the EHR.

Results will be taken to the QAPI for review and revision as needed.


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