§483.10(g)(14) Notification of Changes. (i) A facility must immediately inform the resident; consult with the resident's physician; and notify, consistent with his or her authority, the resident representative(s) when there is- (A) An accident involving the resident which results in injury and has the potential for requiring physician intervention; (B) A significant change in the resident's physical, mental, or psychosocial status (that is, a deterioration in health, mental, or psychosocial status in either life-threatening conditions or clinical complications); (C) A need to alter treatment significantly (that is, a need to discontinue an existing form of treatment due to adverse consequences, or to commence a new form of treatment); or (D) A decision to transfer or discharge the resident from the facility as specified in §483.15(c)(1)(ii). (ii) When making notification under paragraph (g)(14)(i) of this section, the facility must ensure that all pertinent information specified in §483.15(c)(2) is available and provided upon request to the physician. (iii) The facility must also promptly notify the resident and the resident representative, if any, when there is- (A) A change in room or roommate assignment as specified in §483.10(e)(6); or (B) A change in resident rights under Federal or State law or regulations as specified in paragraph (e)(10) of this section. (iv) The facility must record and periodically update the address (mailing and email) and phone number of the resident representative(s).
§483.10(g)(15) Admission to a composite distinct part. A facility that is a composite distinct part (as defined in §483.5) must disclose in its admission agreement its physical configuration, including the various locations that comprise the composite distinct part, and must specify the policies that apply to room changes between its different locations under §483.15(c)(9).
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Observations: Based on a review of clinical records and select facility reports and staff interviews it was determined that the facility failed to timely consult with the physician regarding the potential need to alter treatment in response to a resident's increased pain following an unwitnessed fall for one resident out of 18 sampled (Resident 3).
Findings included:
Review of Resident 3's clinical record revealed that the resident was admitted to the facility on January 30, 2023, with diagnoses that included dementia, muscle weakness, history of fractures, age-related osteoporosis, and abnormal gait and mobility.
A review of an unwitnessed fall incident report that was completed by Employee 3, a registered nurse (RN), dated October 22, 2023, at 4:45 a.m., revealed that staff found Resident 3 sitting on her buttocks in her room on the right side of her bed. The resident reported to staff, "I was trying to hang the picture back on the wall." Employee 3 assessed the resident and noted that she had some pain/discomfort to her left elbow and an ice pack was applied and that the physician was notified.
An "eMAR - Medication Administration Note" completed by Employee 4, a licensed practical nurse (LPN) dated October 22, 2023, at 3:49 p.m., revealed that nursing administered the physician's ordered as needed (PRN) Acetaminophen Tablet (Tylenol - a non-opioid pain medication used to treat mild to moderate pain) 325 mg, 2 tablets to the resident in response to the resident offering complaints of left elbow pain. The resident reported pain at a level of 7 out of 10 (on a scale of 0-10, with 10 being the most severe).
An "eMAR - Medication Administration Note" completed by Employee 5, a LPN, dated October 23, 2023, at 8:57 p.m., revealed that a PRN Tylenol dose was administered for further complaints of severe pain post fall. The resident reported 7 out of 10, left elbow pain.
A review of a "Head to Toe Evaluation" completed by Employee 5, LPN, dated October 23, 2023, at 9:46 p.m., revealed that Resident 3 was assessed post fall occurrence and note with increased complaints (a resident reported 7 out of 10 pain level) of left elbow pain and swelling.
A progress note completed by Employee 5 on October 23, 2023, at 9:59 p.m., revealed that Resident 3's left elbow was warm to touch and swollen and to continue to monitor.
There was no documented evidence that nursing staff timely notified the resident's attending physician of the resident's increased and ongoing complaints of severe pain after the unwitnessed fall on October 22, 2023. The physician was not notified until October 24, 2023, according to an "eMAR - Medication Administration Note" completed by Employee 6, a RN, dated October 24, 2023, at 11:11 AM., which noted that Resident 3's attending physician was made aware of swelling to her left elbow with new orders to obtain an x-ray.
A review of a nursing progress note completed by the Director of Nursing (DON) dated October 24, 2023, at 2:00 p.m., revealed x-ray results that confirmed that Resident 3 sustained a left acute humeral fracture (is the medical name for breaking the bone in the upper arm). Resident 3's son was notified and declined to have the resident transferred to the hospital and requested to have a consult with an orthopedic (bone specialist) physician instead for treatment.
Interview with the Director of Nursing (DON) on February 23, 2024, at 10:15 a.m., confirmed that the facility failed to notify the physician of Resident 3's increased complaints of pain post an unwitnessed fall that resulted in a fracture to the resident's left upper arm.
Refer F697
28 Pa. Code 211.12 (c)(d)(1)(3)(5) Nursing services
28 Pa. Code 211.5(f) Clinical records
| | Plan of Correction - To be completed: 03/19/2024
Cannot retroactively correct past documentation in the medical record. Resident # 3 received two doses of acetaminophen which were effective for pain for the resident. Step 2 To identify like residents the DON/designee will review current residents with new onset of pain to ensure MD notification was completed. Step 3 To prevent this from happening again the DON/designee will complete education with licensed nurses to ensure that of a resident has new onset pain the MD is notified of new onset of pain. Step 4 To monitor and maintain ongoing compliance the Don/designee will review current residents weekly x 4 then monthly x 2 to ensure any residents with new use of PRN pain medication or new onset of pain has the MD is notified.
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