Pennsylvania Department of Health
SHENANDOAH SENIOR LIVING COMMUNITY
Patient Care Inspection Results

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SHENANDOAH SENIOR LIVING COMMUNITY
Inspection Results For:

There are  116 surveys for this facility. Please select a date to view the survey results.

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SHENANDOAH SENIOR LIVING COMMUNITY - Inspection Results Scope of Citation
Number of Residents Affected
By Deficient Practice
Initial comments:

Based on an abbreviated complaint and a revisit survey completed on February 12, 2026, it was determined that Shenandoah Senior Living Community corrected the federal deficiencies cited during the survey of January 7, 2026, and was in compliance with the following requirements of 42 CFR Part 483, Subpart B Requirements for Long term Care Facilities however continued to be out of compliance with the 28 PA Code, Commonwealth of Pennsylvania Long Term Care Licensure Regulations.




 Plan of Correction:


§ 211.12(f.1)(3) LICENSURE Nursing services. :State only Deficiency.
(3) Effective July 1, 2024, a minimum of 1 nurse aide per 10 residents during the day, 1 nurse aide per 11 residents during the evening, and 1 nurse aide per 15 residents overnight.

Observations:

Based on a review of nurse staffing and staff interviews, it was determined the facility failed to ensure the minimum nurse aide staff to resident ratio was provided on each shift for 13 shifts out of 21 shifts reviewed.

Findings include:

A review of the facility's weekly staffing records revealed that on the following dates the facility failed to provide the minimum nurse aide staff of 1:10 on the day shift, 1:11 on the evening shift, and 1:15 on the night shift based on the facility's census:

February 5, 2026, 10.0 NAs on the day shift, versus the required 10.50, for a census of 105.

February 5, 2026, 8.0 NAs on the evening shift, versus the required 9.55, for a census of 105.

February 6, 2026, 9.0 NAs on the day shift, versus the required 10.50, for a census of 105.

February 6, 2026, 7.63 NAs on the evening shift, versus the required 9.45, for a census of 104.

February 6, 2026, 6.50 NAs on the night shift, versus the required 6.93, for a census of 104.

February 7, 2026, 9.25 NAs on the evening shift, versus the required 9.55, for a census of 105.

February 7, 2026, 6.0 NAs on the night shift, versus the required 6.93, for a census of 104.

February 9, 2026, 6.50 NAs on the evening shift, versus the required 9.55, for a census of 105.

February 9, 2026, 5.0 NAs on the night shift, versus the required 7.0, for a census of 105.

February 10, 2026, 10.0 NAs on the day shift, versus the required 10.5, for a census of 105.

February 10, 2026, 8.50 NAs on the evening shift, versus the required 9.45, for a census of 104.

February 11, 2026, 8.0 NAs on the evening shift, versus the required 9.45, for a census of 104.

February 11, 2026, 5.0 NAs on the night shift, versus the required 6.93, for a census of 104.

On the above dates mentioned, no additional excess higher-level staff were available to compensate for this deficiency.

An interview with the Nursing Home Administrator on February 12, 2026, at 2:30 PM, confirmed the facility had not met the required NA to resident ratios on the above dates.




 Plan of Correction - To be completed: 03/06/2026

P5520 CNA Staffing Ratios
1. The facility is unable to correct
CNA staffing ratios for February 5-6-7-9-10-11, 2026.
2. No other dates were identified during the survey.
3. To prevent this from reoccurring, the DON/designee completed education with the nursing supervisors and scheduler to ensure the CNA staffing ratios are adequate for the census. Staffing will be based on current census and supervisors or scheduler will contact other
staff to cover call offs.
NHA,DON, HR and/or Scheduler will meet daily during the week to review staffing
needs, call offs ,ppd & ratios.
Facility is using Nurse Aide Training program to recruit and train new Nursing Assistants.
4. To monitor or maintain ongoing compliance, the DON/designee will audit the schedule weekly x 4 weeks and biweekly x 4 to ensure the CNA staffing ratio has been met. Results will be reviewed at the QAPI
5. 3/6/2026

§ 211.12(f.1)(4) LICENSURE Nursing services. :State only Deficiency.
(4) Effective July 1, 2023, a minimum of 1 LPN per 25 residents during the day, 1 LPN per 30 residents during the evening, and 1 LPN per 40 residents overnight.
Observations:

Based on a review of nurse staffing and staff interviews, it was determined the facility failed to ensure the minimum licensed practical nurse to resident ratio was provided on each shift for 7 shifts out of 21 shifts reviewed.

Findings include:

A review of the facility's weekly staffing records revealed that on the following dates the facility failed to provide minimum licensed practical nurse (LPN) staff of 1:25 on the day shift, 1:30 on the evening shift and 1:40 on the night shift based on the facility's census

February 5, 2026- 4.00 LPNs on the day shift, versus the required 4.20, for a census of 105.

February 7, 2026- 4.00 LPNs on the day shift, versus the required 4.20, for a census of 105.

February 8, 2026- 4.00 LPNs on the day shift, versus the required 4.16, for a census of 104.

February 8, 2026- 3.31 LPNs on the evening shift, versus the required 3.47, for a census of 104.

February 9, 2026- 2.50 LPNs on the night shift, versus the required 2.63, for a census of 105.

February 11, 2026- 4.00 LPNs on the day shift, versus the required 4.16, for a census of 104.

February 11, 2026- 2.50 LPNs on the night shift, versus the required 2.60, for a census of 104.

On the above dates mentioned, no additional excess higher-level staff were available to compensate for this deficiency.

An interview with the Nursing Home Administrator on February 12, 2026, at 2:30 PM, confirmed the facility had not met the required LPN-to-resident ratios on the above dates.



 Plan of Correction - To be completed: 03/06/2026

5530 Nursing Services
1. The facility is unable to correct
LPN staffing ratio on February 5-7-8-9-11, 2026.
2. No other dates were identified during the survey.
3. To prevent this from reoccurring, the DON/designee completed education with the
Nursing supervisors and the scheduler to maintain LPN ratio with current census. If
call offs occur, the supervisor needs to call staff and post on agency sites for the open
shift.
NHA, DON, HR and/or Scheduler will meet daily during the week to review staffing
needs, call offs ,ppd & ratios.
4. To monitor and maintain ongoing compliance, the DON/designee will audit the schedule
weekly x4 , biweekly x 4 and monthly x 2 to ensure the LPN ratio has been met. Results
will be reviewed at the QAPI meeting.
5. 3/6/2026

§ 211.12(i)(2) LICENSURE Nursing services.:State only Deficiency.
(2) Effective July 1, 2024, the total number of hours of general nursing care provided in each 24-hour period shall, when totaled for the entire facility, be a minimum of 3.2 hours of direct resident care for each resident.

Observations:

Based on review of nurse staffing and resident census and staff interviews, it was determined the facility failed to consistently provide minimum general nursing care hours to each resident daily on seven out of the 7 days reviewed.

Findings include:

A review of the facility's staffing levels revealed that on the following dates the facility failed to provide minimum nurse staffing of 3.2 hours of general nursing care to each resident:

February 5, 2026- 2.97 direct care nursing hours per resident.

February 6, 2026- 2.90 direct care nursing hours per resident.

February 7, 2026- 3.05 direct care nursing hours per resident.

February 8, 2026- 3.10 direct care nursing hours per resident.

February 9, 2026- 2.79 direct care nursing hours per resident.

February 10, 2026- 3.03 direct care nursing hours per resident.

February 11, 2026- 2.96 direct care nursing hours per resident.

The facility's general nursing hours were below minimum required levels on the dates noted above.

An interview with the Nursing Home Administrator on February 12, 2026, at 2:30 PM confirmed that the facility failed to consistently provide minimum general nursing care hours to each resident daily.




 Plan of Correction - To be completed: 03/06/2026

P5640 Nursing Services
1. The facility is unable to correct
PPDs for February 5-6-7-8-9-10-11, 2026.
2. No other dates were identified during the survey.
3. To prevent this from reoccurring, the DON/designee completed education with the
nursing supervisors and the scheduler to maintain a PPD of 3.2 . If call offs occur, the
supervisor needs to call staff and post on agency sites for the open shift.
NHA, DON, HR and/or Scheduler will meet daily during the week to review staffing
needs, call offs ,ppd & ratios.
Facility is using Nurse Aide Training program to recruit and train new Nursing Assistants.
4. To monitor and maintain ongoing compliance, the DON/designee will audit the schedule
weekly x4, biweekly x 4 and monthly x 2 to ensure the PPD has been met. Results will be
reviewed at the QAPI meeting.
5. 3/6/2026


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