Pennsylvania Department of Health
RIDGEVIEW HEALTHCARE & REHAB CENTER
Patient Care Inspection Results

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RIDGEVIEW HEALTHCARE & REHAB CENTER
Inspection Results For:

There are  175 surveys for this facility. Please select a date to view the survey results.

Surveys don't appear on this website until at least 41 days have elapsed since the exit date of the survey.
RIDGEVIEW HEALTHCARE & REHAB CENTER - Inspection Results Scope of Citation
Number of Residents Affected
By Deficient Practice
Initial comments:
Based on a Medicare/Medicaid Recertification, State Licensure, Civil Rights Compliance, and Abbreviated Complaint survey completed on May 23, 2025, it was determined that Ridgeview Healthcare and Rehab Center was not in compliance with the following requirements of 42 CFR Part 483 Subpart B Requirements for Long Term Care and the 28 PA Code Commonwealth of Pennsylvania Long Term Care Licensure Regulations.


 Plan of Correction:


483.25(g)(1)-(3) REQUIREMENT Nutrition/Hydration Status Maintenance:This is a less serious (but not lowest level) deficiency and affects more than a limited number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status. This deficiency was not found to be throughout this facility.
§483.25(g) Assisted nutrition and hydration.
(Includes naso-gastric and gastrostomy tubes, both percutaneous endoscopic gastrostomy and percutaneous endoscopic jejunostomy, and enteral fluids). Based on a resident's comprehensive assessment, the facility must ensure that a resident-

§483.25(g)(1) Maintains acceptable parameters of nutritional status, such as usual body weight or desirable body weight range and electrolyte balance, unless the resident's clinical condition demonstrates that this is not possible or resident preferences indicate otherwise;

§483.25(g)(2) Is offered sufficient fluid intake to maintain proper hydration and health;

§483.25(g)(3) Is offered a therapeutic diet when there is a nutritional problem and the health care provider orders a therapeutic diet.
Observations:

Based on a review of select facility policies, the facility diet manual, clinical records, and staff interviews, it was determined that the facility failed to assess, evaluate, and monitor the nutritional parameters of residents with significant weight loss for two of 18 residents reviewed (Residents 27 and 69).

Findings include:

Review of a facility policy titled "Weight Monitoring Standards," last reviewed by the facility in October 2024, revealed if the monthly weight shows more than a 5% gain or loss, the resident is re-weighed within 24 hours. If there is an actual 5% or more gain or loss in one month, the resident, family, physician, and the Dining Services Director are notified by the Nursing Department. Documentation of the date notified should be documented in the nursing progress section of the medical record. The Dining Services Director/designee reviews the resident's nutritional status and makes recommendations for intervention in the nutrition progress notes if a significant change is noted.

Review of a facility policy titled "Weight Assessment and Intervention," last reviewed by the facility on April 15, 2025, revealed the physician and the multidisciplinary team would identify conditions and medications that may be causing anorexia, weight loss, or increasing the risk of weight loss, including medication-related adverse consequences.

A review of the clinical record revealed Resident 27 was admitted to the facility August 7, 2022, with diagnoses to include dementia (a chronic or persistent disorder of the mental processes caused by brain disease or injury and marked by memory disorders, personality changes, and impaired reasoning) and chronic obstructive pulmonary disease (COPD is a condition caused by damage to the airways or other parts of the lung that blocks airflow and makes it hard to breathe).

A quarterly Minimum Data Set Assessment (MDS - a federally mandated standardized assessment conducted at specific intervals to plan resident care) of Resident 27 dated May 5, 2025, revealed the resident was severely cognitively impaired with a BIMS score of 02 (brief interview for mental status, a tool to assess the residents' attention, orientation, and ability to register and recall new information, a score of 0-7 indicates severe cognitive impairment).

A review of the clinical record revealed a physician's order dated March 10, 2025, revealed an order for Senokot S 8.6-50 milligrams (mg) one tablet daily at bedtime for constipation (difficulty in bowel movements). Senekot is medication used to treat constipation with possible adverse side effect of loose stools.

A review of the clinical record revealed a physician's order dated March 26, 2025, for a mechanical soft diet. A review of a facility diet manual revealed a mechanical soft diet which per the facility's diet manual provides approximately 1600-2000 calories and 60-75 grams of protein per day at the facility.

A review of the clinical record revealed a physician's order dated March 27, 2025, for a health shake three times a day between meals to promote optimal intake (health shake- a nutritional beverage supplement that provides additional calories, protein, and essential nutrients). The facility uses a 4 oz. mighty shake which provides 200 calories and 7 grams of protein.

A review of the clinical record of a nurse progress alert note dated April 8, 2025, revealed that Resident 27 had at least three loose stools in a 24-hour period, and it was noted the resident was on medications that can contribute to lose stools.

Nurse alert progress notes dated April 28, April 29, May 5, May 12, May 13, May 16, and May 19, 2025, documented that the resident experienced at least three loose stools in a 24-hour period. The episodes were attributed to medication side effects and rectal prolapse. No adjustments were made to the resident's medication regimen, and no documentation from the physician or nurse practitioner addressed the repeated episodes of loose stools.

A review of Documentation Survey Report v2 (care tasks completed for the resident) for April 2025 until May 22, 2025, revealed that Resident 27 had experienced multiple loose stools regularly.

Review of the Medication Administration Record from April through May 22, 2025, revealed that Senokot S was administered daily, with the exception of April 7, 2025, when it was held due to lose stools. The Documentation Survey Report confirmed the resident had frequent loose stools during this time period.

A Registered Dietician (RD) note dated May 6, 2025, documented the resident experienced a 3.4-pound weight loss in 30 days, a 14-pound (11%) loss over 90 days, and a 16-pound (12%) loss over 180 days. The RD reported inconsistent meal intake (0 -25% for 2 meals; 25-50% for 6 meals; 50-75% for 3 meals; 75-100% for 10 meals; one meal was refused) and confirmed the resident was receiving health shakes three times daily. A subsequent RD note dated May 10, 2025, acknowledged the weight loss and noted Senokot S as part of the medication review. The RD noted that weight loss may be associated with natural aging process due to advanced age of 93 years old.

During an interview on May 22, 2025, at approximately 10:00 AM, Employee 2, a Certified Registered Nurse Practitioner, stated she was unaware of the recent weight loss and confirmed that although she was aware of the resident's ongoing loose stools, no hold parameters had been ordered for Senokot. She was aware Resident 27 was having loose stools regularly, but she did not want Resident 27 to end up with constipation due to the prolapsed rectum There was no documentation in the clinical record from either the physician or CRNP acknowledging or evaluating the ongoing loose stools.

Following surveyor inquiry, a new order dated May 22, 2025, was obtained to hold Senekot if the resident experienced loose stools.

Interview with the Regional Nurse Consultant on May 22, 2025, at approximately 12:50 PM, confirmed the facility failed to recognize contributing factors including frequent loose stools, that may have contributed to Resident 27's significant weight loss.

A review of Resident 69's clinical record revealed admission to the facility on December 26, 2023, with diagnoses to include Alzheimer's Disease (a progressive brain disease that destroys memory and other important mental functions), and adult failure to thrive (a global decline in health often characterized by weight loss, decreased appetite, poor nutrition, and reduced physical activity).

A review of the resident's weights noted the following:

January 4, 2025 - 182.4 lbs.
February 4, 2025 - 163.2 lbs. indicating a 19.2 lb. weight loss or 10.53% loss of body weight.

There was no documented evidence the resident was reweighed within 24 hours as required by facility policy. Additionally, there was no documentation that the physician, resident representative, or Dining Services Director/designee were notified of the significant weight loss. There was also no documentation to indicate that the resident's nutritional status was reviewed or that interventions were recommended by the Dining Services Director.

During an interview on May 22, 2025, at approximately 12:50 PM, the Regional Nurse Consultant confirmed that the facility failed to obtain a reweight and failed to timely notify the physician, RP, and Dining Services Director regarding the resident's weight loss. She acknowledged that the facility lacked necessary information to accurately assess Resident 69's nutritional status, evaluate intake adequacy, and plan for appropriate nutritional support.

28 Pa Code 211.5(f)(ix) Medical records

28 Pa. Code 211.12 (c)(d)(3)(5) Nursing services








 Plan of Correction - To be completed: 07/08/2025

1.Facility can not retroactively correct.

Resident 27-Physician order for Senokot S was reviewed and modified on May 22, 2025, to include hold parameters in the presence of loose stools. The resident's weight loss and loose stools were reviewed by the Registered Dietitian, CRNP, and Nursing, and the care plan was updated on to reflect new interventions including:
Monitoring for stool frequency and consistency daily. Nutritional intake monitoring with weekly weights. Enhanced nutritional support, including health shakes and fortified foods.

Resident 69:Facility can not retroactively correct. Physician, RP, and Dietician were notified of the weight loss. A nutrition consult was obtained, and interventions were implemented based on the RD's recommendations. Care plan was revised to reflect nutritional risk, and weight monitoring.

2.Registered Dietician will conduct a facility-wide audit of current residents with 5% or greater weight loss over 30 days or 10% or greater over 90 days.
Residents who are identified will be reweighed if a second weight was not on file within 24 hours of the original flagged weight and reviewed by the RD, and interventions will be updated accordingly.
updates will also include documentation reflecting physician/RP notification and revised care plans.


3.DON/Designee will educate licensed nursing staff and IDT on the facility's policies titled "Weight Monitoring Standards" and "Weight Assessment and Intervention", with emphasis on:
Timely reweights after significant gains/losses. Physician, RP, and Dietary Services notification.Thorough documentation reflecting this in the residents chart. IDT and Dietician will be educated on PCC dashboard that triggers a new weight loss/gain when weight thresholds are exceeded.

4.The Director of Nursing and Dietary Manager/designee will audit up to 5 weight changes weekly for 4 weeks than monthly to verify timely reweighs, notifications, interventions, and documentation.
Audit results will be reviewed during monthly QAPI meetings.The Registered Dietitian will provide monthly reviews of all significant weight changes, with oversight by the QAA Committee.




483.20(g) REQUIREMENT Accuracy of Assessments:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.20(g) Accuracy of Assessments.
The assessment must accurately reflect the resident's status.
Observations:

Based on observation, a review of clinical records, the Resident Assessment Instrument, and staff interviews, it was determined the facility failed to ensure the Minimum Data Set Assessments accurately reflected the status of two residents out of 18 sampled (Residents 9 and 31).

Findings include:

According to the Resident Assessment Instrument (RAI) User's Manual (an assessment tool utilized to gather definitive information on a resident's strengths and needs, which must be addressed in an individualized care plan, and the RAI also assists staff to evaluate goal achievement and revise care plans accordingly by enabling the facility to track changes in the resident's status) dated October 2024, Section N Medications Subsection N0350A: Insulin, indicate the number of days during the 7-day look-back period that the resident received insulin (a hormone medication used to treat diabetes) injections.

A clinical record review revealed Resident 9 was admitted to the facility on September 9, 2024.

A review of a quarterly Minimum Data Set assessment (MDS-a federally mandated standardized assessment process conducted periodically to plan resident care) dated May 6, 2025, Section N Medication Subsection N0250. Insulin revealed that Resident 9 received one injection of insulin during the 7-day look-back period.

A review of Resident 9's medication administration records dated April and May 2025 revealed no documented evidence Resident 9 received an insulin injection during the seven-day look-back period.

During an interview on May 22, 2025, at approximately 9:30 AM, with the Regional Nurse Consultant and Registered Nurse Assessment Coordinator (RNAC) confirmed Resident 9 did not receive an insulin injection during the seven-day look-back period, as indicated in the resident MDS assessment May 6, 2025. After inquiries made during the survey, the facility corrected the error and submitted a modification to the May 6, 2025, MDS assessment for Resident 9.

According to the RAI User's Manual dated October 2024, Section L0200 Dental indicates that facilities will code any dental problems in the seven day look back period of the MDS.

A clinical record review revealed Resident 31 was admitted to the facility on May 31, 2023.

Observation on May 20, 2025, at 11:50 AM revealed that Resident 31 was edentulous (lacking teeth).

Further review of the clinical record revealed a Dental Consult dated December 23, 2024, which indicated the resident had seven teeth extracted.

A Dental Consult dated April 1, 2025, revealed a full upper bite block (a device used in dentistry to help establish the correct bite and facial concerns when fabricating dentures) and full lower bite block was completed by the dentist.

A Dental Consult dated April 30, 2025, revealed the resident's full upper and lower dentures were inserted for the resident to try them out. However, the dental consult failed to indicate the results of the trial.

Interview with the Regional Nurse Consultant on May 22, 2025, at approximately 11:00 AM confirmed that the resident did not yet have his dentures and that a follow-up visit was scheduled for May 30, 2025.

Review of an annual MDS dated April 21, 2025, Section L0200 B (no natural teeth or tooth fragments- edentulous) was not selected to reflect that Resident 31 was edentulous.

During an interview on May 22, 2025, at approximately 11:00 AM the Regional Nurse Consultant confirmed that Resident 31's annual MDS assessment dated April 21, 2025, Section L Dental was not accurate.

28 Pa. Code 211.5(f)(viii)(ix) Medical records.

28 Pa. Code 211.12(c)(d)((1)(3)(5) Nursing services.







 Plan of Correction - To be completed: 07/08/2025

1. Resident 9 had a modification to the May,6 2025 MDS assessment completed to reflect that insulin was not administered during the 7 day look back period. Resident 31 had a modification to the April 21, 2025 MDS assessment completed to accurately reflect the resident's edentulous status under Section L 0200.

2. RNAC to complete an audit of MDS assessments completed in the last 90 days to verify the accuracy of Section N Medication Insulin and Section L Dental Status. Any discrepancies found will be corrected through appropriate MDS modification. Residents currently receiving insulin or who are edentulous were cross-checked against the corresponding MDS sections to ensure consistency with clinical records and consults.

3. The NHA and or designee will educate the RNAC and backup MDS staff on MDS accuracy standards, including proper coding practices for Section N and L, per the RAI User's Manual. RNAC will be educated on reviewing the residents clinical record validation (MAR, TAR, dental consults, care plans) prior to finalizing any MDS that includes medication administration or dental status.

4. The NHA or designee will audit 3 MDS assessments weekly for 4 weeks, and then monthly for 2 months, to verify accurate coding of section N and L. Results of audits will be reviewed at the facility's monthly QAPI meetings to determine the ongoing monthly monitoring.
483.21(b)(1)(3) REQUIREMENT Develop/Implement Comprehensive Care Plan:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.21(b) Comprehensive Care Plans
§483.21(b)(1) The facility must develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights set forth at §483.10(c)(2) and §483.10(c)(3), that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment. The comprehensive care plan must describe the following -
(i) The services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being as required under §483.24, §483.25 or §483.40; and
(ii) Any services that would otherwise be required under §483.24, §483.25 or §483.40 but are not provided due to the resident's exercise of rights under §483.10, including the right to refuse treatment under §483.10(c)(6).
(iii) Any specialized services or specialized rehabilitative services the nursing facility will provide as a result of PASARR recommendations. If a facility disagrees with the findings of the PASARR, it must indicate its rationale in the resident's medical record.
(iv)In consultation with the resident and the resident's representative(s)-
(A) The resident's goals for admission and desired outcomes.
(B) The resident's preference and potential for future discharge. Facilities must document whether the resident's desire to return to the community was assessed and any referrals to local contact agencies and/or other appropriate entities, for this purpose.
(C) Discharge plans in the comprehensive care plan, as appropriate, in accordance with the requirements set forth in paragraph (c) of this section.
§483.21(b)(3) The services provided or arranged by the facility, as outlined by the comprehensive care plan, must-
(iii) Be culturally-competent and trauma-informed.
Observations:

Based on observation, a review of clinical records and staff interview, it was determined the facility failed to develop and implement a comprehensive person-centered care plan that included specific and individualized interventions to address dental needs for one out of 18 residents sampled (Resident 31).

Findings include:

A clinical record review revealed Resident 31 was admitted to the facility on May 31, 2023, with diagnoses that included Parkinson's disease (disorder of the central nervous system that affects movement, often including tremors) and dementia (condition characterized by the loss of cognitive functioning such as thinking, remembering, and reasoning, to such an extent that it interferes with a person's daily life and activities).

Observation on May 20, 2025, at 11:50 AM revealed that Resident 31 was edentulous (lacking teeth).

Further review of the clinical record revealed a Dental Consult dated December 23, 2024, which indicated the resident had seven teeth extracted.

A Dental Consult dated April 1, 2025, revealed a full upper bite block (a device used in dentistry to help establish the correct bite and facial concerns when fabricating dentures) and full lower bite block was completed by the dentist.

A Dental Consult dated April 30, 2025, revealed the resident's full upper and lower dentures were inserted for the resident to try them out. However, the dental consult failed to indicate the results of the trial.

Interview with the Regional Nurse Consultant on May 22, 2025, at approximately 11:00 AM confirmed the resident did not yet have his dentures and that a follow-up visit was scheduled for May 30, 2025.

Further review of the clinical record revealed no documented evidence the facility developed a care plan to reflect Resident 31's dental status including the resident becoming edentulous due to the extractions on December 23, 2024, and the plan/timeline to obtain dentures for the resident.

During an interview on May 22, 2025, at approximately 11:00 AM, the Regional Nurse Consultant confirmed it is the facility's responsibility to ensure each resident's comprehensive person-centered care plan includes identified problems and services that are to be provided to assist the resident to attain or maintain their highest practicable physical, mental, and psychosocial well-being. The Regional Nurse Consultant confirmed Resident 31's comprehensive person-centered care plan did not reflect the residen'ts dental needs.

28 Pa Code 211.10 (c) Resident care policies.

28 Pa Code 211.12 (d)(1)(3) Nursing services.







 Plan of Correction - To be completed: 07/08/2025

1.Resident #31's care plan was immediately reviewed and updated during survey when identified to include:Edentulous status and history of extractions.

2.DON/Designee to conduct a full house audit of current residents who have had recent dental changes, consultations, extractions, or denture fittings within the last 6 months. Care plans will be audited to reflect care plan was/is reviewed to ensure dental needs are accurately addressed, including:
Edentulous status,Denture use (or pending fabrication) Nutrition, communication, and hygiene interventions. Any care plans found lacking will be updated to reflect current plan of care.

3.The NHA/Designee will educate the IDT on
Incorporating dental care—into the comprehensive care plan education will also include ensuring dental consults are integrated into the care plan.

4.The Director of Nursing (DON) or designee will audit 5 resident dental care plans per week for 4 weeks,to ensure accuracy and person-centered inclusion of services and treatments per dental consult findings will be reviewed during monthly QAPI meetings. After 4 weeks, the audit frequency will reduce to monthly for 2 additional months. Ongoing monitoring will be incorporated into the quarterly care plan review process.

483.25 REQUIREMENT Quality of Care:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§ 483.25 Quality of care
Quality of care is a fundamental principle that applies to all treatment and care provided to facility residents. Based on the comprehensive assessment of a resident, the facility must ensure that residents receive treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices.
Observations:

Based on a review of clinical records, observation, and staff interviews, it was determined the facility failed to provide nursing services consistent with professional standards of practice by not ensuring the consistent application of physician-ordered preventative measures for safety for one of 18 residents sampled (Resident 39).

Findings include:

A review of the clinical record revealed Resident 39 was admitted to the facility on February 19, 2025, with diagnoses to include dementia (a chronic or persistent disorder of the mental processes caused by brain disease or injury and marked by memory disorders, personality changes, and impaired reasoning) and Parkinson's disease (a brain disorder that causes unintended or uncontrollable movements, such as shaking, stiffness, and difficulty with balance and coordination).

A review of a quarterly Minimum Data Set assessment (MDS-a federally mandated standardized assessment process conducted periodically to plan resident care) dated February 26, 2025, revealed that Resident 39 had moderately impaired cognition with a BIMS score of 10 (Brief Interview for Mental Status-a tool within the Cognitive Section of the MDS that is used to assess the resident's attention, orientation, and ability to register and recall new information; a score of 8-12 indicates cognition is moderately impaired).

Further review of the clinical record revealed a physician's order dated March 9, 2025, revealed an order for non-skid strips to the floor on the door side of the bed.

A review of the resident's care plan in effect through the survey end date of May 23, 2025, revealed that he was at risk for falls, had fallen multiple times, and had a planned intervention of non-skid strips to the floor of the door side of the bed.

Observation of Resident 39 in his room on May 20, 2025, at 12:15 PM revealed he was sitting in his bed eating his lunch. There was no evidence of non-skid strips to the floor on the door side of the bed.

A second observation of Resident 39's room on May 20, 2025, at 1:30 PM revealed no evidence of non-skid strips on the floor for the door side of the bed and was confirmed by Employee 1, Registered Nurse Supervisor.

An interview with the Regional Nurse Consultant and Nursing Home Administrator on May 21, 2025, at 12:00 PM confirmed that staff had not consistently followed the physician's orders for application of non-skid strips to the floor on the door side of the bed for safety for Resident 39.


28 Pa. Code 211.12 (d)(1)(3)(5) Nursing services





 Plan of Correction - To be completed: 07/08/2025

1.As of May 21, 2025, non-skid floor strips were immediately installed on the door side of Resident 39's bed per the physician's order. The care plan was reviewed and updated to reflect the presence and routine monitoring of the non-skid strips.The order was re-reviewed with the care team to ensure clear understanding and accountability for maintaining the intervention.

2. DON/Designee will conduct A facility-wide audit of current residents physician orders related to environmental safety interventions (e.g., non-skid strips, fall mats, bed/chair alarms, low beds to ensure proper implementation. Any discrepancies between physician orders and actual implementation will be corrected immediately. The residents involved will have their care plans reviewed and updated as necessary.

3.DON/Designee will provide education to licensed nursing staff,and IDT on the importance of following physician orders as well as Verifying implementation of environmental safety measures during shift rounds and documentation. New physician orders will be reviewed by the charge nurse or unit manager to verify proper implementation of environmental orders (e.g., fall prevention devices)

4.The Director of Nursing or designee will conduct weekly environmental rounds on 5 residents with fall prevention interventions for 4 weeks, then monthly for 2 months. Each audit will verify that if physician-ordered environmental safety interventions that they are in place and documented. Results will be reviewed in monthly QAPI meetings.


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