Pennsylvania Department of Health
MOUNT CARMEL SENIOR LIVING COMMUNITY
Patient Care Inspection Results

Note: If you need to change the font size, click the "View" menu at the top of the page, place the mouse over the "Text Size" menu item, and select the desired font size.

Severity Designations

Click here for definitions Click here for definitions Click here for definitions Click here for definitions
Minimal Citation - No Harm Minimal Harm Actual Harm Serious Harm
MOUNT CARMEL SENIOR LIVING COMMUNITY
Inspection Results For:

There are  126 surveys for this facility. Please select a date to view the survey results.

Surveys don't appear on this website until at least 41 days have elapsed since the exit date of the survey.
MOUNT CARMEL SENIOR LIVING COMMUNITY - Inspection Results Scope of Citation
Number of Residents Affected
By Deficient Practice
Initial comments:
Based on a Medicare/Medicaid Recertification Survey, State Licensure Survey, Civil Rights Compliance Survey, and two Complaint Investigations, completed on August 23, 2024, it was determined that Mount Carmel Senior Living Community was not in compliance with the following requirements of 42 CFR Part 483, Subpart B, Requirements for Long Term Care and the 28 PA Code, Commonwealth of Pennsylvania Long Term Care Licensure Regulations.



 Plan of Correction:


483.25(c)(1)-(3) REQUIREMENT Increase/Prevent Decrease in ROM/Mobility:This is a less serious (but not lowest level) deficiency and affects more than a limited number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status. This deficiency was not found to be throughout this facility.
§483.25(c) Mobility.
§483.25(c)(1) The facility must ensure that a resident who enters the facility without limited range of motion does not experience reduction in range of motion unless the resident's clinical condition demonstrates that a reduction in range of motion is unavoidable; and

§483.25(c)(2) A resident with limited range of motion receives appropriate treatment and services to increase range of motion and/or to prevent further decrease in range of motion.

§483.25(c)(3) A resident with limited mobility receives appropriate services, equipment, and assistance to maintain or improve mobility with the maximum practicable independence unless a reduction in mobility is demonstrably unavoidable.
Observations:

Based on clinical record review and staff interview, it was determined that the facility failed to provide services to maintain a resident's range of motion for three of four residents reviewed (Residents 16, 30, and 50).

Findings include:

Clinical record review for Resident 16 revealed a current care plan for staff to provide a restorative nursing program (RNP) to maintain the resident's range of motion (ROM, movement of the body to maintain a resident's ability) to ambulate for 20 feet with a rolling walker with assist of one and use of a gait belt.

Review of task documentation for Resident 16 revealed that staff did not document completion or documented "NA" (Not Applicable) of the restorative task on the following dates:

Day Shift:

June 15, 25; July 1, 9; August 1, 2, 3, 4, and 6, 2024

Evening Shift:

June 13, 22; July 15, 20; August 18, 2024

Staff documented several refusals by Resident 16 throughout June, July, and August 2024. There was no facility documentation that identified this CLOF (current level of function).

Clinical record review for Resident 30 revealed a therapy evaluation dated March 12, 2024, for staff to provide a RNP to ambulate up to 40 feet daily with a platform walker with assist of one, use of a gait belt, and a wheelchair to follow.

Review of task documentation for Resident 30 revealed that staff did not implement the therapy recommended RNP for ambulation until July 11, 2024, four months later.

Further review of task documentation after July 11, 2024, for Resident 30 revealed that staff implemented the RNP ambulation for both day and evening shift staff to complete. Staff did not document completion or documented "NA" of the restorative task on the following dates:

Day Shift:

July 16, 23, and 29; August 1, 3, and 4, 2024

Evening Shift:

July 15 and 20; August 17 and 18, 2024

Staff documented frequent refusals by Resident 30 throughout July and August 2024, to ambulate, especially on evening shifts. There was no facility documentation which identified this CLOF.

Clinical record review for Resident 50 revealed a current care plan and task for staff to provide a RNP which included:

Walk with supervision with a rolling walker, 60-100 feet with a wheelchair to follow for 15 minutes twice daily.

Transfer with supervision and verbal cues for hand placement on the rolling walker. Practice 15 minutes daily.

Review of task documentation for Resident 50 revealed that staff implemented the RNP ambulation and transfer for both day and evening shift staff to complete. Staff did not document completion or documented "NA" of the restorative task on the following dates:

Walk with supervision with a rolling walker, 60-100 feet with a wheelchair to follow for 15 minutes twice daily.

Day Shift:

June 26 and 27; July 9, 10, 15, and 29; August 18, 2024

Evening Shift:

June 13 and 22; July 5, 7, 8, 13, 14, 16, and 18; August 7, 2024

Transfer with supervision and verbal cues for hand placement on the rolling walker. Practice 15 minutes daily.

Day Shift:

July 9, 10, and 15; August 18, 2024

Evening Shift:

June 15 and 22; July 5, 7, 8, 13, 14, 16, and 18; August 7, 2024

Staff documented frequent refusals by Resident 50 throughout July and August 2024, to ambulate, especially on evening shifts. There was no facility documentation that identified this CLOF.

The surveyor reviewed the above information on August 22, 2024, at 2:10 PM with the Director of Nursing.

483.25(c)(1)-(3) Increase/prevent Decrease In Rom/mobility
Previously cited 9/22/23

28 Pa. Code 211.10(a)(c)(d) Resident care policies

28 Pa. Code 211.12(c)(d)(1)(3)(5) Nursing services


 Plan of Correction - To be completed: 09/27/2024

Residents 16,30,50's RNP programs were reviewed and corrected.

Current residents' RNP programs will be reviewed for appropriateness and accuracy, and adjustments made as necessary.

Education will be provided to Nursing staff regarding RNP protocols.

Random audits of residents' RNP programs for compliance will be conducted by the DON/Designee weekly x 4 weeks, then monthly x 2 months. Results of the audits will be reviewed at QAPI.

483.80(d)(3)(i)-(vii) REQUIREMENT COVID-19 Immunization:This is a less serious (but not lowest level) deficiency and affects more than a limited number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status. This deficiency was not found to be throughout this facility.
§483.80(d) (3) COVID-19 immunizations. The LTC facility must develop and implement policies and procedures to ensure all the following:
(i) When COVID-19 vaccine is available to the facility, each resident and staff member
is offered the COVID-19 vaccine unless the immunization is medically contraindicated or the resident or staff member has already been immunized;
(ii) Before offering COVID-19 vaccine, all staff members are provided with education
regarding the benefits and risks and potential side effects associated with the vaccine;
(iii) Before offering COVID-19 vaccine, each resident or the resident representative
receives education regarding the benefits and risks and potential side effects associated with the COVID-19 vaccine;
(iv) In situations where COVID-19 vaccination requires multiple doses, the resident,
resident representative, or staff member is provided with current information regarding those additional doses, including any changes in the benefits or risks and potential side effects associated with the COVID-19 vaccine, before requesting consent for administration of any additional doses;
(v) The resident, resident representative, or staff member has the opportunity to accept or refuse a COVID-19 vaccine, and change their decision;
(vi) The resident's medical record includes documentation that indicates, at a minimum,
the following:
(A) That the resident or resident representative was provided education regarding the
benefits and potential risks associated with COVID-19 vaccine; and
(B) Each dose of COVID-19 vaccine administered to the resident; or
(C) If the resident did not receive the COVID-19 vaccine due to medical
contraindications or refusal; and
(vii) The facility maintains documentation related to staff COVID-19 vaccination that
includes at a minimum, the following:
(A) That staff were provided education regarding the benefits and potential risks
associated with COVID-19 vaccine;
(B) Staff were offered the COVID-19 vaccine or information on obtaining COVID-19 vaccine; and
(C) The COVID-19 vaccine status of staff and related information as indicated by the Centers for Disease Control and Prevention's National Healthcare Safety Network (NHSN).
Observations:

Based on review of select facility policies and procedures, clinical record review, and staff and family interview, it was determined that the facility failed to ensure all residents who consented to the COVID-19 vaccine received the vaccine for three of five residents reviewed for immunizations (Residents 26, 28, and 107).

Findings include:

The facility policy entitled, "Coronavirus Disease (COVID-19) - Infection Prevention and Control Measures," last reviewed without changes on January 17, 2024, revealed that the facility follows infection prevention and control (IPC) practices recommended by the Centers for Disease Control and Prevention to prevent the transmission of COVID-19 within the facility. Measures include encouraging staff, residents, and visitors to remain up to date with all COVID-19 vaccine doses.

The CDC (Centers for Disease Control) recommendations for COVID-19 vaccines (https://www.cdc.gov/vaccines/covid-19/downloads/COVID-19-immunization-schedule-ages-6months-older.pdf) indicate that for people 65 years of age and older should have one additional dose administered at least four months following the last recommended dose of 2023-24 COVID-19 Vaccine.

Interview with Employee 3 (registered nurse, infection control prevention coordinator) on August 22, 2024, at 11:59 AM indicated that documentation regarding informed consent (following education regarding immunization risks and benefits) should be found under the admission documentation in the electronic medical record. The facility also maintains a binder of residents' consents for the influenza, pneumococcal, and COVID-19 vaccines.

Clinical record review for Resident 26 revealed immunization documentation that the influenza and pneumococcal immunizations were refused. The electronic medical record did not include information regarding the COVID-19 vaccine.

An Admission Document packet signed by Resident 26's son (power of attorney) on August 31, 2023, declined the administration of the influenza, pneumococcal, and COVID-19 vaccines. Documents signed by Resident 26's son on September 1, 2023 (the next day), consented to the administration of the pneumococcal and influenza vaccines. There was no documentation that Resident 26's son reviewed his decision to deny the administration of the COVID-19 vaccine when he changed his decision for the other vaccines.

Interview with Employee 3 on August 22, 2024, at 12:17 PM, confirmed that there was no information for Resident 26 in the binder containing all facility residents' COVID-19 education and consent or declination to receive the vaccine.

Telephone interview with Resident 26's son on August 22, 2024, at 12:52 PM confirmed that he initially did not want his mother to receive immunizations; however, the next day, when he had time to think about the admission documents he signed, he decided to allow his mother to receive immunizations as per the recommended schedule. He confirmed that the September 1, 2023, consents were intended to give the facility permission to follow the recommended immunization schedule for the influenza, pneumococcal, and COVID-19 vaccines.

Hospital documentation provided to the facility on August 22, 2024, at 12:58 PM (following the surveyor's questioning) indicated that Resident 26 received her two-step Pfizer COVID-19 immunizations on April 30, 2021, and May 21, 2021. There was no evidence that she received any booster doses.

The facility failed to ensure Resident 26 received a COVID-19 immunization as per her responsible party's wishes.

Clinical record review for Resident 28 revealed an immunization history that she received her last COVID-19 booster on March 17, 2023.

A COVID-19 "SPIKEVAX" Vaccine Consent signed by Resident 28's responsible party on August 1, 2024, indicated that the responsible party wanted Resident 28 to receive the COVID-19 vaccine.

There was no evidence that Resident 28 received any COVID-19 immunizations for the 17 months after her March 17, 2023, COVID-19 booster.

Clinical record review for Resident 107 revealed an immunization history that indicated he finished his COVID-19 two-step vaccination series on February 23, 2022.

A COVID-19 "SPIKEVAX" Vaccine Consent signed by Resident 107 on June 19, 2024, indicated that he wanted to receive the COVID-19 vaccine.

There was no evidence that Resident 107 received any COVID-19 booster immunizations after he consented to the immunization.

Interview with Employee 3 on August 22, 2024, at 12:31 PM confirmed the above findings for Residents 28 and 107.

28 Pa. Code 211.12(d)(1)(3)(5) Nursing services


 Plan of Correction - To be completed: 09/27/2024

Unable to correct the issue with 26, 28,107 not receiving the SPIKEVAX COVID vaccine since it is no longer available.

Consents will be sent to residents/staff for the 2024-2025 season COVID vaccine.
New admissions will be offered the 2024-2025 vaccine at the time of admission and annually thereafter.

Licensed staff will be educated regarding the COVID vaccine process.

Audits of new admissions will be conducted by the ADON/Designee for compliance with the COVID vaccine process weekly x 4 weeks, then monthly x 2 months. Results of the audits will be reviewed at QAPI.

483.80(a)(1)(2)(4)(e)(f) REQUIREMENT Infection Prevention & Control:This is a less serious (but not lowest level) deficiency and affects more than a limited number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status. This deficiency was not found to be throughout this facility.
§483.80 Infection Control
The facility must establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections.

§483.80(a) Infection prevention and control program.
The facility must establish an infection prevention and control program (IPCP) that must include, at a minimum, the following elements:

§483.80(a)(1) A system for preventing, identifying, reporting, investigating, and controlling infections and communicable diseases for all residents, staff, volunteers, visitors, and other individuals providing services under a contractual arrangement based upon the facility assessment conducted according to §483.71 and following accepted national standards;

§483.80(a)(2) Written standards, policies, and procedures for the program, which must include, but are not limited to:
(i) A system of surveillance designed to identify possible communicable diseases or
infections before they can spread to other persons in the facility;
(ii) When and to whom possible incidents of communicable disease or infections should be reported;
(iii) Standard and transmission-based precautions to be followed to prevent spread of infections;
(iv)When and how isolation should be used for a resident; including but not limited to:
(A) The type and duration of the isolation, depending upon the infectious agent or organism involved, and
(B) A requirement that the isolation should be the least restrictive possible for the resident under the circumstances.
(v) The circumstances under which the facility must prohibit employees with a communicable disease or infected skin lesions from direct contact with residents or their food, if direct contact will transmit the disease; and
(vi)The hand hygiene procedures to be followed by staff involved in direct resident contact.

§483.80(a)(4) A system for recording incidents identified under the facility's IPCP and the corrective actions taken by the facility.

§483.80(e) Linens.
Personnel must handle, store, process, and transport linens so as to prevent the spread of infection.

§483.80(f) Annual review.
The facility will conduct an annual review of its IPCP and update their program, as necessary.
Observations:

Based on review of select facility policies and procedures, observation, clinical record review, and staff and resident interview, it was determined that the facility failed to ensure the implementation of isolation precautions for two of three residents reviewed for transmission based precautions (Residents 28 and 30); implement enhanced barrier precautions for two of three residents reviewed for enhanced barrier precautions (Residents 103 and 107); enforce restriction-to-work guidelines for one of two staff that tested positive for COVID-19 (Employee 5); implement measures to monitor and prevent the growth of opportunistic pathogens within the facility's water system; and ensure an environment free from the potential spread of infection on one of four resident hallways (Maple hall, Resident 29).

Findings include:

Review of the Centers for Medicare and Medicaid Services (CMS) memo entitled, "Enhanced Barrier Precautions in Nursing Homes," dated March 20, 2024, revealed that nursing care facilities are to use enhanced barrier precautions (EBP, gown and glove use) for residents with chronic wounds or indwelling medical devices (i.e., indwelling urinary catheters) during high-contact resident care activities regardless of their multidrug-resistant organism status. High-contact activity would include things like dressing, transferring, changing linens, providing hygiene, changing briefs, wound care, or device care.

Clinical record review for Resident 103 revealed weekly pressure injury evaluation documentation dated August 20, 2024, that indicated Resident 103 had a pressure ulcer on his right heel.

Observation of Resident 103's room on August 21, 2024, at 9:22 AM revealed an EBP sign before entering his room and a yellow PPE (personal protective equipment, gowns, and gloves) divider on his door. Interview with Employee 13 (nurse aide) on the date and time of the observation indicated that the EBP in place for Resident 103 were necessary because he had a leg wound.

Clinical record review for Resident 103 revealed a new physician's order dated August 21, 2024, for staff to implement EBP related to a pressure ulcer of his right heel.

Observation of Resident 103's wound treatment on August 22, 2024, at 9:27 AM revealed Employee 2 (licensed practical nurse) and Employee 4 (registered nurse assessment coordinator) performed hand hygiene and donned gloves to begin the treatment. Neither Employee 2 nor Employee 4 donned an isolation gown. Employees 2 and 4 completed all the steps of removing Resident 103's soiled dressings, wound cleansing, and new dressing application without wearing an isolation gown.

Interview with Resident 107 on August 21, 2024, at 10:13 AM revealed that he had open wounds to his right lower extremity, and staff complete daily wound treatments. Resident 107 stated that staff wear gloves; however, staff do not don a gown when performing his wound care. Observation of Resident 107's room on the date and time of the observation revealed no evidence of the implementation of enhanced barrier precautions.

Observation of Resident 107's wound treatments on August 22, 2024, at 9:41 AM revealed Employee 2 and Employee 4 donned gloves to begin Resident 107's wound care. Neither employee donned an isolation gown. Employees 2 and 4 performed the steps of removing Resident 107's soiled dressings, cleansing the wounds, and applying new dressings on August 22, 2024, from 9:41 AM through 10:16 AM, without donning an isolation gown.

Interview with Employees 2 and 4 on August 22, 2024, at 10:16 AM confirmed that both Resident 103 and Resident 107 required EBP during their wound care; however, they did not gown for either resident to perform the wound care.

The CDC (Centers for Disease Control) Guideline for Isolation Precautions: Preventing Transmission of Infectious Agents in Healthcare Settings (2007) revealed that contact (gown and glove use for all care) and standard (glove use only for care likely to contact bodily fluids) isolation precautions are required for multidrug-resistant organisms (MDROs, infections with bacteria that are resistant to multiple commonly used antibiotics; e.g., MRSA (Methicillin-resistant staphylococcus aureus), VRE (Vancomycin-resistant enterococcus), and ESBLs (bacteria that produces extended-spectrum beta-lactamase that is resistant to commonly used antibiotics), during active infection or colonization (presence of bacteria in the absence of symptoms).

Observation of Resident 28's room on the Oak hallway on August 21, 2024, at 9:24 AM revealed a yellow PPE divider on the door with gowns and gloves, and a plastic bin in the hallway that contained an additional PPE supply. No visible sign indicated what precautions were necessary to enter Resident 28's room. No sign indicated that visitors should check with the nurse before entering Resident 28's room.

Interview with Employee 8 (licensed practical nurse) on August 21, 2024, at 9:26 AM revealed that Resident 28 was diagnosed with ESBL in her urine and contact precautions were necessary for care. Employee 8 confirmed that there was no signage to indicate what level of isolation precautions was necessary for Resident 28.

Observation of Resident 28's room doorway on August 21, 2024, at 9:31 AM (after the surveyor's questioning) revealed that the facility added a sign to indicate contact precautions were necessary.

Clinical record review for Resident 28 revealed a laboratory report dated September 18, 2023, for a urine sample collected September 13, 2023, that indicated a urinary tract infection with ESBL Klebsiella Pneumoniae (bacteria resistant to commonly used antibiotics). The report stipulated that, "This patient may require isolation." The laboratory report indicated that the bacteria in Resident 28's urine was resistant to cephalosporins (large group of antibiotics derived from a mold that kills bacteria).

Nursing documentation dated September 18, 2023, at 5:16 PM revealed that the physician ordered oral Cefdinir (cephalosporin antibiotic), 300 milligrams (mg), twice daily, to treat Resident 28's urinary infection. The documentation indicated that Resident 28's family did not want the use of intravenous antibiotics.

A physician's order active September 19, 2023, through October 19, 2023, instructed staff to implement contact transmission based precautions due to the ESBL in Resident 28's urine.

There were no laboratory reports in Resident 28's clinical record that indicated her urine no longer presented ESBL infection before the discontinuation of contact isolation precautions.

Urinalysis laboratory reports dated December 10, 2023, and December 13, 2023, indicated that the multiple organisms in the collected specimen suggested that the sample was likely contaminated; or the resident was likely considered colonized (infected without symptoms).

A physician's order dated March 22, 2024, instructed staff to implement EBP.

Interview with the Nursing Home Administrator, the Director of Nursing, and Employee 3 (registered nurse/infection control prevention coordinator) on August 22, 2024, at 1:30 PM confirmed that the facility had no policy or acceptable standard (e.g., CDC guideline) that warranted downgrading Resident 28's isolation precautions from contact to enhanced barrier precautions.

The facility policy entitled, "Clostridium Difficile" last reviewed without changes on January 20, 2021, revealed that Clostridium Difficile (C. Diff) is transmitted the fecal oral route. Steps toward prevention and early intervention, which include ongoing surveillance and increase awareness of symptoms and risk factors among staff, resident, and visitors. Residents with diarrhea associated with C. Diff are placed on contact precautions. Residents with diarrhea and suspected C. Diff are placed on contact precautions while awaiting laboratory results. Residents with C. Diff are placed in a private room (if available). If a private room is not available, residents will be cohorted with a dedicated commode for each resident.

Clinical record review for Resident 30 revealed the following physician orders:

16 French, 10 milliliter balloon Foley (urinary) catheter for a diagnosis of obstructive and reflux uropathy (blockage of the urinary system).

Enhanced barrier precautions.

Vancomycin 125 mg every 6 hours by mouth for Enterocolitis (bowel inflammation) due to Clostridium Difficile (C. Diff, bowel infection) from August 13, 2024, until August 20, 2024.

Review of Resident 30's laboratory results dated August 1, 2024, revealed that she was positive for C. Diff.

Observation on August 20, 2024, at 9:32 AM and 12:30 PM and August 21, 2024, at 9:14 AM of the hallway outside Resident 30's room revealed that there was enhanced barrier precaution signage to indicate the need to utilize PPE (personal protective equipment, to prevent infectious disease transmission). There was no signage that indicated the need for contact isolation outside Resident 30's room. There was another resident located in Resident 30's room, but there was no commode noted in Resident 30's room for their individual use.

This surveyor reviewed the above information during an interview on August 22, 2024, at 2:00 PM with the Nursing Home Administrator and the Director of Nursing.

The CDC, "Return to Work Criteria for HCP (health care personnel) with SARS-CoV-2 (COVID-19) Infection," stipulated that HCP who were asymptomatic throughout their infection and are not moderately to severely immunocompromised could return to work after the following criteria have been met:
At least seven days have passed since the date of their first positive viral test if a negative viral test is obtained within 48 hours prior to returning to work (or 10 days if testing is not performed or if a positive test at day five through seven).

Review of Employee 5's (licensed practical nurse) personnel records revealed that she tested positive for COVID-19 on December 25, 2023. Review of Employee 5's work schedule revealed that she worked regular hours on December 25, 26, 28, 29, 30, and 31, 2023.

Interview with Employee 3 and the Director of Nursing on August 22, 2024, at 1:11 PM confirmed the payroll records for Employee 5 indicated that she worked regular hours immediately following her positive COVID-19 testing. The interview also confirmed that the facility could not provide evidence of contact tracing (investigation to determine what resident(s) or staff may have been in contact with Employee 5 while she was positive for COVID-19 infection) or COVID-19 testing completed on other staff or residents in response to Employee 5's positive result.

The CDC current "Water Management Program Toolkit, Practical Guide to Implementing Industry Standards," indicated that many buildings need a water management program to reduce the risk for Legionella (bacteria that can grow and spread in water systems and can cause a serious type of pneumonia (lung infection) known as Legionnaires' disease) growing and spreading within their water system and devices. Developing and maintaining a water management program is a multi-step process that requires continuous review. Steps to building an effective Legionella water management program include:

A description of the building's water system using flow diagrams and a written description to include details like connections to the municipal water supply, how water is distributed, and location of water heaters/boilers.
Identification of potentially hazardous conditions such as areas where water temperature could promote Legionella growth or where water flow might be low.
Control measures (such as heating, adding disinfectant, or cleaning) that include where and how to monitor them. Control limits are the maximum value, minimum value, or range of values that are acceptable for the control measure.
Determine what corrective actions or contingency responses to take when control measures are outside the control limits established.

The facility's, "Legionella Water Management Program," last reviewed without changes on January 17, 2024, revealed that the water management program was comprised of elements that included: specific measures used to control the introduction and/or spread of legionella (e.g., temperature, disinfectants); the control limits or parameters that are acceptable and that are monitored; a diagram of where control measures are applied; a system to monitor control limits and the effectiveness of control measures; a plan for when control limits are not met and/or control measures are not effective; and the documentation of the program.

Interview with Employee 6 (maintenance director) on August 22, 2024, at 1:30 PM indicated that he had no documentation that the facility specified any control limits (e.g., water temperatures or concentration of disinfectants), that staff tested the effectiveness of any measures, or that the facility had a planned response should the findings indicate an ineffective water management program.

The surveyor reviewed the concerns regarding the facility's water management program during an interview with the Nursing Home Administrator, the Director of Nursing, and Employee 3, on August 22, 2024, at 2:30 PM.

An observation and interview of Resident 29 on August 20, 2024, at 9:24 AM revealed the resident lying in bed. An empty bed pan was observed directly on the floor, not covered, under the resident's bed. Resident 29 stated the bed pan was there "exactly how she liked it." Resident 29 stated she is independent in taking herself to the bathroom with her walker, but at night she wants the bed pan there for emergencies. If she needs to use it, she reaches under the bed to get it, places it back on the floor, and then in the morning takes it into her bathroom to empty and clean it, stating she does not want to disturb anyone.

Resident 29's care plan revealed an intervention for the use of diuretics noted that the resident may void in a basin, kept at bedside during the night per her preference, which was added on August 12, 2024, to the plan of care.

Concerns of contamination with the bed pan being stored directly on the floor and proper cleaning of the used bed pan was reviewed with the Nursing Home Administrator and Director of Nursing on August 21, 2024, at 2:00 PM.

Nursing documentation dated August 21, 2024, at 6:31 PM noted Resident 29 did not want to stray away from the routine of using the bed pan during the night and sliding it under her bed and the resident was educated on the potential infection control risk of storing the bed pan directly on the floor. It was noted the resident was given disposable pads to place the bed pan on top of and wrap over the top of the pan to limit contamination.

A follow up observation of Resident 29 on August 22, 2024, at 12:22 PM revealed the resident was lying in bed. A disposable pad was observed folded in half on the floor in front of the resident's air conditioning unit. Resident 29's walker was parked on top of half the pad, with half sticking out in front of the walker toward the resident's bed. An empty bed pan was observed directly on the floor under the resident's bed. Upon interview, Resident 29 stated she did not know what the pad was for that was under her walker. When asked where she was keeping her bed pan, Resident 29 stated, "Is it under the bed, Is it clean? I think I cleaned it." When Resident 29 was questioned if she was to put the bed pan on the pad, she the stated, "I don't know, is that what I am supposed to do with it?"

There was no evidence staff was checking on the storage of Resident 29's bed pan, or assuring the bed pan was cleaned properly to prevent the potential for contamination/infection.

The above findings regarding Resident 29 were reviewed with the Nursing Home Administrator and Director of Nursing on August 22, 2024, at 1:45 PM.

28 Pa. Code 201.14(a) Responsibility of licensee

28 Pa. Code 201.18(b)(1)(3)(e)(1)(2.1) Management

28 Pa. Code 211.12(d)(1)(3)(5) Nursing services


 Plan of Correction - To be completed: 09/27/2024

Employees 2 and 4 were educated regarding PPE usage for residents on Enhanced Barrier Precautions.

Resident 28 received appropriate signage regarding Contact Precautions during survey.

Resident 30's signage was corrected to indicate Contact Precautions during survey.

The Facility is unable to correct the issue with Employee 5 working when testing positive for COVID.

The Facility's Water Management Plan will be revised to indicate monitoring by the Maintenance Director.

Resident 29 now has a bedside commode.

Current residents on any type of precautions will be reviewed for accuracy of the type of precautions being followed, correct room signage, and proper PPE being used.

Facility staff will be re-educated on Infection Control protocols.

Random audits of infection control practices and protocols will be conducted by the Infection Preventionist/Designee for compliance with proper protocols weekly x 4 weeks, then monthly x 2 months. Results of the audits will be reviewed at QAPI.









483.70(m), 483.70(m)(2)(iii)(iv)(6) REQUIREMENT Binding Arbitration Agreements:This is a less serious (but not lowest level) deficiency and affects more than a limited number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status. This deficiency was not found to be throughout this facility.
§483.70(m) Binding Arbitration Agreements.
If a facility chooses to ask a resident or his or her representative to enter into an agreement for binding arbitration, the facility must comply with all of the requirements in this section.

§483.70(m)(2) The facility must ensure that:
(iii) The agreement provides for the selection of a neutral arbitrator agreed upon by both parties; and
(iv) The agreement provides for the selection of a venue that is convenient to both parties.

§483.70(n)( (6) When the facility and a resident resolve a dispute through arbitration, a copy of the signed agreement for binding arbitration and the arbitrator's final decision must be retained by the facility for 5 years after the resolution of that dispute on and be available for inspection upon request by CMS or its designee.
Observations:

Based on review of the facility's arbitration agreements and staff interview, it was determined that the facility's arbitration agreements failed to ensure a neutral and fair arbitration process by ensuring the selection of a neutral arbitrator for three of three residents reviewed with a signed arbitration agreement (Residents 39, 52, and 103).

Findings include:

Review of a Mandatory Binding Arbitration Agreement (an agreement that the resident/resident's responsible party and the facility will resolve legal disputes through binding arbitration, waiving their right to a trial) signed by Resident 39's responsible party on March 28, 2023, revealed that the document stipulated that, "All Arbitrations shall be administered by (name of arbitrator services company, which the facility utilized)." The document also stipulated that if, "... (name of arbitrator services company, which the facility utilized), is unable or unwilling to handle the Arbitration, the parties will work in good faith to agree on an alternative neutral arbitration service, and if the parties cannot reach an agreement within thirty (30) days, the Facility will select a neutral arbitrator to resolve the arbitration..."

The agreement afforded the facility the selection of the arbitrator (third-party decision-maker contracted to resolve a dispute) initially and/or if the parties cannot reach an agreement on a neutral arbitration service within 30 days.

Review of an Arbitration Agreement signed by Resident 52's responsible party on June 27, 2023, revealed that the document stipulated that, "By signing this Arbitration Agreement, the parties hereby agree that if the parties cannot agree on a neutral arbitrator after thirty days, then (name of arbitrator services company, which the facility utilized), will serve as neutral arbitrator in accordance with the (name of arbitrator services company, which the facility utilized) Rules of Procedure."

The document afforded the facility the selection of the arbitrator if the parties (Resident 52/Resident 52's responsible party and the facility) cannot reach an agreement on a neutral arbitration service within 30 days.

Review of an Arbitration Agreement signed by Resident 103's responsible party on March 12, 2024, revealed that the document stipulated the same verbiage as Resident 52's agreement; that if the parties cannot agree on a neutral arbitrator after 30 days, then (name of arbitrator services company, which the facility utilized), will serve as neutral arbitrator in accordance with the (name of arbitrator services company, which the facility utilized) Rules of Procedure.

The surveyor reviewed the above concerns regarding arbitration agreements for Residents 39, 52, and 103 during an interview with the Nursing Home Administrator on August 21, 2024, at 11:50 AM.

Interview with Employee 7 (admissions director) on August 23, 2024, at 11:08 AM confirmed that the agreements provided stipulate that, at some point, the facility could select the arbitrator; either initially and/or if the parties cannot reach an agreement on a neutral arbitration service within 30 days. Employee 7 stated that she believed the company is revising the agreement; however, the residents reviewed have not signed an updated agreement.

28 Pa. Code 201.14(a) Responsibility of licensee

28 Pa. Code 201.18(b)(2) Management.

28 Pa. Code 201.29(a)(j) Resident rights


 Plan of Correction - To be completed: 09/27/2024

Residents 39, 52, 103's Arbitration Agreements were redone using the revised Arbitration Agreement.

Current residents with signed Arbitration Agreements will have their Arbitration Agreements reviewed to ensure the correct version of the agreement is being used. New Arbitration Agreements will be initiated as necessary.

The Admissions Director will be educated regarding the Arbitration Agreements.

Random audits of new admissions will be conducted by the NHA/Designee for Arbitration Agreement compliance weekly x 4 weeks, then monthly x 2 months. Results of the audits will be reported at QAPI.





483.35(d)(7) REQUIREMENT Nurse Aide Peform Review-12 hr/yr In-Service:This is a less serious (but not lowest level) deficiency and affects more than a limited number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status. This deficiency was not found to be throughout this facility.
§483.35(d)(7) Regular in-service education.
The facility must complete a performance review of every nurse aide at least once every 12 months, and must provide regular in-service education based on the outcome of these reviews. In-service training must comply with the requirements of §483.95(g).
Observations:

Based on employee personnel review and staff interview, it was determined that the facility failed to complete a performance evaluation of each nurse aide at least once every 12 months for three of three nurse aides reviewed (Employees 10, 11, and 12).

Findings include:

The facility noted the following hire dates for three employees reviewed for performance evaluations:

Employee 10's hire date of February 15, 2007
Employee 11's hire date of May 23, 2023
Employee 12's hire date of October 21, 2020.

A request to review the annual performance evaluations revealed no documented evidence that the facility is completing the evaluations at least once every 12 months.

Interview with the Nursing Home Administrator on August 23, 2024, at 12:40 PM confirmed that performance evaluations were not completed on the three employees.

28 Pa. Code 201.19 (2) Personnel policies and procedures


 Plan of Correction - To be completed: 09/27/2024

Employees 10, 11, and 12 will have performance evaluations completed.

Current employees will be reviewed for up-to-date annual performance evaluations.

Department Heads will be educated regarding annual performance evaluations of the staff in their departments

Random audits of employees will be conducted by the NHA/Designee for annual performance evaluations weekly x 4 weeks, then monthly x 2 months. Results of the audits will be reviewed at QAPI.


483.25(n)(1)-(4) REQUIREMENT Bedrails:This is a less serious (but not lowest level) deficiency and affects more than a limited number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status. This deficiency was not found to be throughout this facility.
§483.25(n) Bed Rails.
The facility must attempt to use appropriate alternatives prior to installing a side or bed rail. If a bed or side rail is used, the facility must ensure correct installation, use, and maintenance of bed rails, including but not limited to the following elements.

§483.25(n)(1) Assess the resident for risk of entrapment from bed rails prior to installation.

§483.25(n)(2) Review the risks and benefits of bed rails with the resident or resident representative and obtain informed consent prior to installation.

§483.25(n)(3) Ensure that the bed's dimensions are appropriate for the resident's size and weight.

§483.25(n)(4) Follow the manufacturers' recommendations and specifications for installing and maintaining bed rails.
Observations:

Based on review of select facility policies and procedures, clinical record review, observation, and resident and staff interview, it was determined that the facility failed to assess the entrapment risk of assist bar (side rail) use for eight of nine residents reviewed for accident concerns (Residents 23, 24, 26, 30, 37, 50, 51, and 78)

Findings include:

The facility policy titled, "Enabler Bar Protocol," last reviewed without changes on January 17, 2024, revealed that it is the purpose of the facility to assist the resident in attaining and maintaining his or her highest practicable level of physical and psychosocial well-being. Some of the procedures regarding the use of enabler bars included the following: The "Bed System Measurement Device Test," form will be completed upon admission or when initiated, and with any change in bed and/or mattress. If any "zones" do not pass the above test, the bed and/or mattress will be taken out of use immediately. The facility will complete the Bed System Measurement Device Test form upon admission, when initiated, and with any change in bed and/or mattress change.

Clinical record review for Resident 24 revealed an active physician's order dated December 7, 2023, for the use of halo assist rings for bed mobility.

Further review of the physician orders for Resident 24 revealed an order dated September 13, 2023, for an alternating air mattress.

A "Bed System Measurement Device Test Results Worksheet," dated August 27, 2023, indicated that the resident was utilizing a "MedHealth Care" bed with an "air mattress." The entrapment zone measurement area to indicate if each zone (zone one through four) passed or failed the appropriate measurements had a large "X" drawn over it with no noted documentation of any zone passing or failing.

Observation of Resident 24 on August 21, 2024, at 10:05 AM revealed the resident was in bed with an air mattress and bilateral halo bars were attached to the bed. A concurrent interview with the resident indicated the halo bars were used to assist with bed mobility.

An interview with Employee 6, Maintenance Director, on August 23, 2024, at 10:20 AM revealed that beds with assistive devices that have an air mattress are not assessed for entrapment risks. Employee 6 was unable to provide documented evidence (such as evidence from the manufacturer) to indicate that the entrapment zone risk assessments were not necessary.

Observation of Resident 51 on August 21, 2024, at 9:23 AM revealed the resident was in a larger bed with bilateral enabler bars. A concurrent interview with the resident revealed the bars are used to assist with repositioning and pulling herself up in bed.

A current care plan for Resident 51 indicated an activities of daily living (ADL) self-care performance deficit. An intervention included utilizing a bariatric bed to facilitate bed mobility.

A review of facility documentation (no date) titled "BIG BOYZ Assist Bar," the type of enabler bar the facility indicated was on Resident 51's bed, revealed the bars have been " ...designed for those requiring help with standing, shifting or transferring in out of bed." The documentation further noted that the bars, " ...can be utilized in multiple positions without the fear of entrapment."

The facility provided no further evidence to indicate that a risk assessment was completed to ensure that Resident 51's bed and the associated enabler bars were free from entrapment risks.

An interview with Employee 6 on August 23, 2024, at 10:20 AM revealed that the bars are a permanent part of the bed and come attached to the bariatric bed. Employee 6 confirmed that entrapment zone measurements were not completed on the bed.

The Nursing Home Administrator and Director of Nursing were informed of the findings for Residents 24 and 51 on August 23, 2024, at 1:45 PM.

An observation of resident 78 on August 20, 2024, at 12:59 PM revealed the resident was in bed. Metal assist bars were observed on both sides of the resident's bed. An air mattress was observed on the bed.

There was no evidence facility staff had completed an assessment of the entrapment zones of the assist bars and the resident's mattress to assure there was no risk of entrapment.

In an interview with Employee 6 on August 23, 2024, at 10:23 AM Employee 6 indicated the entrapment zones are not measured on the bariatric bed due to the assist bars coming installed from the manufacturer for the bariatric bed.

The manufacturer information for the assist bars indicated the assist bar can be utilized in multiple positions without the fear of entrapment, although no evidence was provided to indicate the entrapment zones should not be tested, or if the risk changes due to the type of mattress on the bed.

The above information for Resident 78 was reviewed with the Director of Nursing on August 23, 2024, at 11:29 AM.

Clinical record review for Resident 37 revealed a current physician order for her to utilize bilateral halo (circular) safety rings. A Bed System Measurement Test Results Worksheet (BSMTRW) dated September 21, 2020, revealed that the facility measured, assessed, and passed the halo enabler bars while Resident 37 was in a specific bed and room. Since the BSMTRW was completed Resident 37 had moved to several different rooms. There was no documentation that indicated another BSMTRW was completed or that the same bed and halo system was moved with Resident 37 with each room move.

Observation of Resident 37 on August 20, 2024, at 9:34 AM and August 21, 2024, at 9:18 AM revealed that they were in bed and there were bilateral halo enabler bars observed on the bed.

Clinical record review for Resident 50 revealed a current physician's order for her to utilize bilateral halo safety rings. A BSMTRW dated March 4, 2020, revealed that the facility measured, assessed, and passed the enabler bars while Resident 50 was in a specific room and bed. Since the BSMTRW was completed Resident 50 had moved to different rooms. There was no documentation that indicated another BSMTRW was completed or that the same bed and halo system was moved with Resident 50 with each room move.

Observation of Resident 50 on August 21, 2024, at 9:16 AM revealed that they were in bed and there were bilateral halo enabler bars observed on the bed.

Observation of Resident 30 on August 20, 2024, at 9:33 AM, August 21, 2024, at 9:13 AM, and on August 23, 2024, at 10:00 AM and 10:19 AM, revealed that they were in a bariatric bed and there were bilateral square waffle-like one-quarter side rails on the bed. Concurrent interview with Employee 2, licensed practical nurse, on August 23, 2024, at 10:19 AM confirmed the observation, and Employee 2 informed maintenance to complete a BSMTRW. She indicated that she was informed that any bariatric bed in the facility that included a side rail did not need to be evaluated.

Clinical record review for Resident 30 revealed no documentation that the bilateral square waffle-like one-quarter side rails were assessed for the risk of entrapment.

Interview with the Employee 6, maintenance director, on August 23, 2024, at 10:23 AM confirmed that he was informed that bariatric beds that included a side rail within the facility did not need a BSMTRW as the bariatric bed Big Boyz side rail was a factory installed complete package. Employee 6 confirmed that Resident 30 had a bariatric bed but did not have the factory installed Big Boyz side rail implemented. Employee 6 could not provide documentation that the facility completed a BSMTRW on Resident 30's bariatric bed and square waffle-like one-quarter side rails to ensure that the bariatric bed was free of entrapment zones.

The surveyor reviewed the above information during an interview with the Nursing Home Director and the Director of Nursing on August 21, 2024, at 2:00 PM, and the Director of Nursing on August 23, 2024, at 10:05 AM revealed the facility did not evaluate bariatric beds with a side rail system as the bed is delivered with side rails as a package. The bed system was factory installed and indicated no entrapment risks. The DON confirmed that the facility followed their policy and will not reassess the bed and rail system applied to a resident's bed; however, could not provide documentation that the resident's bed and rail system assessed in 2020 was the current bed and rail system being utilized by the resident currently, especially with room moves that were required if a resident tested positive for COVID-19 during the COVID-19 outbreak.

Observation of Resident 23's room on August 21, 2024, at 10:42 AM revealed that the head of her bed was equipped with Halo circular devices bilaterally.

Clinical record review for Resident 23 revealed a BSMTRW dated January 30, 2024, that indicated Resident 23 utilized an air mattress. There was a large, handwritten, "X," over the zone assessments that indicated that staff did not assess the zones for potential entrapment risks.

Observation of Resident 26's room on August 21, 2024, at 9:57 AM revealed that the head of her bed was equipped with Halo circular devices bilaterally.

A "Comprehensive Enabler Bar(s) Assessment," dated September 19, 2023, indicated that Resident 26 required bilateral Halos for turning in bed. The document indicated that no "Bed System Measurement Device Test," was completed with the explanation of, "air mattress."

An attached "BSMTRW dated September 19, 2023, indicated Resident 26 utilized an air mattress. There was a large, handwritten, "X," over the zone assessments that indicated that staff did not assess the zones for potential entrapment risks.

The surveyor confirmed the above findings during an interview with the Director of Nursing and the Nursing Home Administrator on August 22, 2024, at 1:30 PM.

Interview with Employee 2 (licensed practical nurse) on August 23, 2024, at 10:06 AM indicated that there is no resource material available from Halo (the manufacturer of Resident 23's assist devices) or the manufacturer of Resident 23's air mattress that indicated the devices have been evaluated for safe use when used together. Employee 2 stated that she does not complete the entrapment zone measurement assessments and maintenance staff document their assessments separately.

Interview with Employee 6 (maintenance director) on August 23, 2024, at 10:20 AM revealed that he does not assess any bed system that includes an air mattress for entrapment zone risks. Employee 6 could not provide a resource that indicated that the use of an air mattress eliminated the risk for entrapment from an assistive device. Employee 6 stated that he was told verbally during part of his training. Employee 6 confirmed that he had no documentation from Halo, the air mattress manufacturer, or the FDA that indicated the Halo, and the air mattress devices could be utilized together safely.

Information from the air mattress manufacturer stipulated that it is the responsibility of the facility to be in compliance with laws and to make the determination on the use of siderails on an individual patient basis.

Information from Halo Safety Ring (https://www.halomobilitysolutions.com/products/halo-safety-ring) stipulated that the Halo Safety Ring is not intended to prevent bed entrapment or a user from inadvertently rolling out of bed.

28 Pa. Code 211.10(d) Resident care policies

28 Pa. Code 211.12(d)(1)(3)(5) Nursing services


 Plan of Correction - To be completed: 09/27/2024

Residents 23,24,26,30,37,50,51, and 78 had their bed rail assessments updated. Residents 26 and 78 had their bed rails discontinued.

Current residents using bed rails were reviewed for appropriateness, and new bed rail assessments completed as necessary.

Nursing and Maintenance staff will be educated regarding bed rail usage.

Random audits of bed rail usage will be completed by the DON/Designee for compliance with Facility protocols weekly x 4 weeks, then monthly x 2 months. Results of the audits will be reviewed at QAPI.


483.25(d)(1)(2) REQUIREMENT Free of Accident Hazards/Supervision/Devices:This is a less serious (but not lowest level) deficiency and affects more than a limited number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status. This deficiency was not found to be throughout this facility.
§483.25(d) Accidents.
The facility must ensure that -
§483.25(d)(1) The resident environment remains as free of accident hazards as is possible; and

§483.25(d)(2)Each resident receives adequate supervision and assistance devices to prevent accidents.
Observations:

Based on clinical record review, review of facility documentation, and staff interview, it was determined that the facility failed to implement interventions to prevent falls and injuries for two of five residents reviewed for falls (Resident 16 and 103).

Findings include:

Clinical record review for Resident 16 revealed that the facility requested a therapy screen as a result of a fall on May 22, 2024. Physical and occupational therapy staff screened Resident 16 on May 23, 2024. Occupational therapy (OT) staff recommended "patient in heavily supervised areas when OOB (out of bed) to prevent falls." There was no documentation available that indicated the facility implemented OT's recommendation dated May 23, 2024.

Review of facility and nursing documentation revealed that Resident 16 fell and sustained injuries on the following dates:

On July 14, 2024, at 2:44 PM Resident 16 was found in her room on her knees on the right side of the bed with her elbows resting on her wheelchair. Resident 16 was last observed by staff in her wheelchair. Resident 16 sustained a 1.0-centimeter (cm) by 3.0 cm laceration under her left fifth (pinkie) toe and a 0.1 cm x 2.0 cm laceration under her left nostril. The facility sent Resident 16 to the emergency room (ER) for evaluation.

On August 16, 2024, at 1:42 PM Resident 16 was found in her room sitting upright on her buttocks with her head resting on the overbed tray behind her and the wheelchair in front of her. Staff indicated that they had picked up her meal tray and toileted her at 12:35 PM. Resident 16 sustained a 4 cm by 0.2 cm head laceration. The facility sent Resident 16 to the ER for evaluation. She returned with her head stapled to close the laceration.

This surveyor reviewed this information during an interview with the Director of Nursing on August 23, 2024, at 11:00 AM

Clinical record review for Resident 103 revealed nursing documentation dated April 30, 2023, at 11:30 PM that the nurse aide called the nursing supervisor to Resident 103's room where Resident 103 was found on a wet floor. The documentation indicated that a bed alarm was in place, turned on, but did not sound. The documentation indicated that staff changed the bed alarm pad.

A review of nurse aide task documentation (electronic documentation completed by nurse aides) and medication and treatment administration records dated April 2024, did not include evidence that a bed alarm was an intervention in Resident 103's plan of care. No staff initialed the completion of a task related to ensuring the correct application of the device.

Nursing documentation dated May 1, 2024, at 6:32 PM revealed that the nurse aide called the nursing supervisor to Resident 103's room where Resident 103 was found on the bathroom floor. A chair alarm did not sound due to the finding that there were no batteries in the alarm box. The documentation indicated that staff replaced the batteries in the alarm box and the bed/chair alarm was functioning.

Review of the facility's investigation of Resident 103's fall on May 1, 2024, at 4:45 PM reiterated that the chair alarm did not sound due to the absence of batteries in the alarm box; however, no investigation determined when staff last verified the correct placement of the alarm. The investigation did not determine what happened to the batteries that should have been in the box (to ensure appropriate disposal of the batteries).

A review of nurse aide task documentation and medication and treatment administration records dated May 2024, did not include evidence that a bed alarm was an intervention in Resident 103's plan of care on May 1, 2024. No staff initialed the completion of a task related to ensuring the correct application of the device.

A physician's order revision dated May 2, 2024, discontinued a physician's order dated March 17, 2024, that instructed staff to apply a mat alarm to Resident 103's bed and wheelchair.

Nursing documentation dated May 28, 2024, at 10:39 AM indicated that staff noted Resident 103 sitting on the floor.

Review of the facility's investigation of Resident 103's fall on May 28, 2024, revealed that predisposing situation factors did not indicate the presence of a bed or chair alarm; however, a nurse aide staff witness statement indicated that an alarm activated.

The physician orders, nurse aide task documentation, and medication and treatment administration records dated May 2024, did not include evidence that a bed or wheelchair alarm was an intervention in Resident 103's plan of care as of May 28, 2024. No staff initialed the completion of a task related to ensuring the correct application of the device.

Nursing documentation dated July 3, 2024, at 9:03 AM revealed that an alarm activated at 8:40 AM and staff observed Resident 103 sitting on the floor, with his legs extended in front of the wheelchair.

Review of the facility's investigation of Resident 103's fall on July 3, 2024, included a nurse aide witness statement that attested that an alarm activated.

The physician orders, nurse aide task documentation, and medication and treatment administration records dated July 2024 did not include evidence that a bed or wheelchair alarm was an intervention in Resident 103's plan of care as of July 3, 2024. No staff initialed the completion of a task related to ensuring the correct application of the device.

Nursing documentation dated July 9, 2024, at 8:27 PM revealed that staff found Resident 103 walking in the hallway, " ... and (he) fell on the floor on his left side. This was a witnessed (fall) via the LPN (licensed practical nurse) on the unit." The documentation indicated that Resident 103 complained of pain when his left leg moved or was palpated. The physician ordered an x-ray of the left leg.

Nursing documentation dated July 10, 2024, at 9:48 AM revealed that the x-ray report was positive for a femur (large leg bone) fracture near his hip. Resident 103 left the facility for evaluation at the hospital emergency room.

Review of the facility's investigation of Resident 103's fall on July 9, 2024, again included witness statements from two nurse aides that an alarm was correctly placed and activated; however, physician orders, nurse aide task documentation, and medication and treatment administration records dated July 2024, did not include evidence that a bed or wheelchair alarm was an intervention in Resident 103's plan of care as of July 9, 2024. No staff initialed the completion of a task related to ensuring the correct application of the device.

A physician's order dated July 14, 2024, (upon Resident 103's readmission to the facility) instructed staff to utilize a pressure alarm to Resident 103's bed and chair. Staff were instructed to check placement and functioning every shift.

Review of nurse aide task documentation dated July 2024, revealed that nurse aide staff began documenting the proper placement of a bed alarm and a chair alarm on July 14, 2024.

Observation of Resident 103 on August 21, 2024, at 9:06 AM revealed he was seated in a low wheelchair leaning forward onto his bedside table. A loose cord dangled from the back of his wheelchair.

Interview with Employee 8 (LPN) on August 21, 2024, at 9:17 AM revealed the loose cord dangling from Resident 103's wheelchair was for his chair alarm. Staff failed to insert the cord into the alarm box when Resident 103 was transferred out of bed to his wheelchair. Employee 8 activated Resident 103's chair alarm at that time.

Interview with Employee 13 (nurse aide) on August 21, 2024, at 9:22 AM confirmed that she was Resident 103's assigned nurse aide and that she did not attach Resident 103's wheelchair alarm before the surveyor's observation.

The surveyor reviewed the above findings regarding Resident 103's falls during an interview with the Director of Nursing and Employee 3 (registered nurse, infection control prevention coordinator) on August 23, 2024, at 1:15 PM.

28 Pa. Code 201.18(e)(1) Management

28 Pa. Code 211.10(d) Resident care policies

28 Pa. Code 211.12(d)(1)(3)(5) Nursing services


 Plan of Correction - To be completed: 09/27/2024

Residents 16 now has her lunch in the Dining Room. Resident 103's chair alarm was properly placed during survey.

Facility review of current residents' fall interventions will be conducted to check for compliance and appropriateness and adjustments made as necessary.

Education will be provided to Nursing staff regarding resident falls.

Random audits of residents with falls will be conducted by the DON/Designee to ensure interventions are in place weekly x 4 weeks, then monthly x 2 months. Results of the audits will be reviewed at QAPI.




483.10(e)(3) REQUIREMENT Reasonable Accommodations Needs/Preferences:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.10(e)(3) The right to reside and receive services in the facility with reasonable accommodation of resident needs and preferences except when to do so would endanger the health or safety of the resident or other residents.
Observations:

Based on clinical record review, observation, and staff interview, it was determined that the facility failed to accommodate resident needs regarding the accessibility of a call bell for one of 22 residents reviewed (Resident 74).

Findings include:

Clinical record review for Resident 74 revealed a diagnoses list that included unsteadiness on their feet, muscle weakness, abnormalities of gait and mobility, and dementia.

A current care plan for Resident 74 revealed the resident is at risk for falls. An intervention listed on the care plan included to be sure the resident's call light is within reach and encourage the resident to use it for assistance as needed. Another intervention noted the resident needs a safe environment that included "a working and reachable call light."

Observation of Resident 74 on August 22, 2024, at 9:00 AM and 10:47 AM revealed the resident was in bed. The call bell was not within reach and located on the floor with the cord stuck under the wheel of the bed.

Employee 9, nurse aide, was advised of the findings for Resident 74 on August 22, 2024, at 10:50 AM and proceeded to remove the call bell from underneath the wheel of the bed and placed it within reach of the resident.

The above information for Resident 74 was reviewed with the Nursing Home Administrator and Director of Nursing on August 22, 2024, at 1:40 PM.

28 Pa. Code 211.12(d)(1)(5) Nursing services


 Plan of Correction - To be completed: 09/27/2024

Resident 74's call bell was placed with his reach at the time the issue was noted during the survey.

Resident sweep was conducted to check for proper call bell placement.

Staff will be educated on proper call bell placement.

Random audits will be conducted by the DON/Designee to check for proper call bell placement weekly x 4 weeks, then monthly x 2 months. Results of the audits will be reviewed at QAPI.

483.10(f)(1)-(3)(8) REQUIREMENT Self-Determination:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.10(f) Self-determination.
The resident has the right to and the facility must promote and facilitate resident self-determination through support of resident choice, including but not limited to the rights specified in paragraphs (f)(1) through (11) of this section.

§483.10(f)(1) The resident has a right to choose activities, schedules (including sleeping and waking times), health care and providers of health care services consistent with his or her interests, assessments, and plan of care and other applicable provisions of this part.

§483.10(f)(2) The resident has a right to make choices about aspects of his or her life in the facility that are significant to the resident.

§483.10(f)(3) The resident has a right to interact with members of the community and participate in community activities both inside and outside the facility.

§483.10(f)(8) The resident has a right to participate in other activities, including social, religious, and community activities that do not interfere with the rights of other residents in the facility.
Observations:

Based on review of select facility policies and procedures, clinical record review, and staff and resident interview, it was determined that the facility failed to ensure a resident's right to choose activities consistent with her interests for one of 22 residents reviewed (Resident 100).

Findings include:

The facility policy entitled, "Smoking Policy," last reviewed without changes on January 17, 2024, revealed that on admission, the Safe Smoking Assessment Form must be completed on any resident requesting to smoke. Upon completion of the assessment form, the individualized care plan will be completed to reflect the appropriate interventions for each resident. The designated smoking area for residents is outside the front entrance door near the provided receptacles.

Interview with Resident 100 on August 21, 2024, at 9:40 AM revealed that she was told that she could not go outside, unless someone was with her, even though she believed that she had no issues with safety. Resident 100 stated that she smoked cigarettes before her admission to the facility and was not told that smoking would be prohibited until after her admission to the facility. Resident 100 stated that she only goes outside when staff will accompany her and that several men are smoking within a few feet of her while she is outside. Resident 100 denied that she signed any agreement to stop smoking upon her admission to the facility.

Clinical record review for Resident 100 revealed nursing documentation dated July 26, 2024, at 1:09 PM that noted Resident 100 was at the nurses' desk inquiring when would, "...she be cleared to go outside to smoke." Resident 100, "Stated she was on the patch and held off of smoke while she was sick but feels she is well enough now to smoke and insistent that she will be smoking." The staff documented that they explained that they would inform and discuss the issue with the physician.

Nursing documentation dated July 26, 2024, at 9:55 PM revealed that Resident 100 was, "...mad and she says she feels like a "prisoner" here. Would not take pills or insulin this evening. She wants to go home."

Behavioral progress note documentation dated July 29, 2024, at 2:06 PM revealed that Resident 100 was not happy at the facility, she wanted to speak to someone since she would be at the facility permanently, and that she wanted to start smoking again. Resident 100 was on nicotine patches and finished the cycle. Resident 100 indicated that she, "...told herself when she was getting out (of the facility) she would restart (smoking)."

Behavioral progress note documentation dated August 20, 2024, at 6:19 PM revealed that Resident 100 refused to take medication and insulin; "Resident is protesting and is mad because family will not allow her to smoke..."

Behavioral progress note documentation dated August 20, 2024, at 9:11 PM indicated that Resident 100 expressed, "...being mad at her family for putting her here. Still would like to smoke."

Social services documentation dated August 21, 2024, at 9:44 AM indicated that Resident 100 asks about smoking or going home.

The surveyor requested any evidence that the facility completed the Safe Smoking Assessment Form when Resident 100 requested to smoke during an interview with the Nursing Home Administrator, the Director of Nursing, and Employee 3 (registered nurse, infection control prevention coordinator), on August 21, 2024, at 2:30 PM.

A Smoking/Electronic Cigarette Evaluation completed August 21, 2024, at 5:14 PM (after the surveyor's questioning), confirmed that Resident 100 requested to smoke, had a BIMS (Brief Interview for Mental Status, a scoring system to determine cognitive deficits; a score of 13 to 15 indicates no cognitive impairments) score of 15 and a SLUMS (Saint Louis University Mental Status, an examination for detecting mild cognitive impairment; thought to be more sensitive than the mini-mental status examination) testing score of 27 out of 30 (normal). Staff offered, but Resident 100 declined, smoking cessation information and the nicotine patch. Resident 100 verbalized understanding of education and continued to request a smoking evaluation. The smoking evaluation was completed, Resident 100 was able to exit/enter the facility independently and was able to light and extinguish a cigarette safely. Resident 100 verbalized understanding of the facility smoking policy and materials are to be kept in the medication cart when not in use. Staff updated Resident 100's plan of care. Resident 100's responsible party was made aware and would provide smoking materials.

The facility failed to facilitate Resident 100's self-determination of activities of her choice until after the surveyor's questioning.

28 Pa. Code 201.29(a) Resident rights

28 Pa. Code 209.3(a)(c) Smoking

28 Pa. Code 211.10(a)(d) Resident care policies

28 Pa. Code 211.12(d)(1)(3)(5) Nursing services


 Plan of Correction - To be completed: 09/27/2024

Resident 100 was evaluated by Therapy and a Smoking Assessment was completed at the time of survey.

Current residents that smoke with be assessed to do so quarterly.

Staff education will be provided on F0561 Self Determination and the Smoking Policy.

Random audits of compliance with F0561 will be conducted by the DON/Designee weekly x 4 weeks, then monthly x 2 months. Results of the audits will be reviewed at QAPI.

483.10(c)(6)(8)(g)(12)(i)-(v) REQUIREMENT Request/Refuse/Dscntnue Trmnt;Formlte Adv Dir:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.10(c)(6) The right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

§483.10(c)(8) Nothing in this paragraph should be construed as the right of the resident to receive the provision of medical treatment or medical services deemed medically unnecessary or inappropriate.

§483.10(g)(12) The facility must comply with the requirements specified in 42 CFR part 489, subpart I (Advance Directives).
(i) These requirements include provisions to inform and provide written information to all adult residents concerning the right to accept or refuse medical or surgical treatment and, at the resident's option, formulate an advance directive.
(ii) This includes a written description of the facility's policies to implement advance directives and applicable State law.
(iii) Facilities are permitted to contract with other entities to furnish this information but are still legally responsible for ensuring that the requirements of this section are met.
(iv) If an adult individual is incapacitated at the time of admission and is unable to receive information or articulate whether or not he or she has executed an advance directive, the facility may give advance directive information to the individual's resident representative in accordance with State law.
(v) The facility is not relieved of its obligation to provide this information to the individual once he or she is able to receive such information. Follow-up procedures must be in place to provide the information to the individual directly at the appropriate time.
Observations:

Based on clinical record review and staff interview, it was determined that the facility failed to establish clear and consistent resident wishes regarding advance directives for three of 33 residents reviewed (Residents 16, 101, and 102).

Findings include:

Clinical record review for Resident 102 revealed a POLST (Physician Orders for Life-Sustaining Treatment, a document for specific medical orders to be honored by health care workers during a medical crisis) in the resident's record dated March 7, 2024, indicating it was the resident's wish to have CPR (cardiopulmonary resuscitation, a lifesaving procedure performed when the heart stops beating).

Further review of Resident 102's clinical record revealed a physician's order dated March 18, 2024, indicating Resident 102 was a DNR (do not resuscitate, no lifesaving procedures performed when the heart stops beating). Resident 102's physician orders for life sustaining treatment did not match the wishes indicated on Resident 102's POLST. There was no evidence of any discussion or updated advance directives to indicate Resident 102 had changed his wishes regarding life sustaining treatment since the March 7, 2024, POLST was completed.

The above discrepancy was reviewed with the Nursing Home Administrator and Director of Nursing on August 21, 2024, at 2:00 PM.

Resident 102's physician orders were updated on August 21, 2024, after the above interview to indicate the Resident was now ordered CPR in the event the resident's heart would stop beating, to match the resident wishes as desired upon completion of the POLST form dated March 7, 2024.

Clinical record review for Resident 16 revealed that the facility admitted them on May 6, 2024. The responsible party signed a POLST on May 6, 2024, indicating that their wishes were for Resident 16 to receive CPR (Cardiopulmonary Resuscitation). On May 6, 2024, Resident 16's physician ordered staff to Do Not Resuscitate (DNR) Resident 16, which continued throughout the resident's stay until August 22, 2024, after identified by the surveyor. There was no documentation that indicated Resident 16's responsible party changed or chose for them to become a DNR.

Clinical record review for Resident 101 revealed that the facility admitted them on June 4, 2024. The resident signed a POLST form on June 4, 2024, that indicated that their wishes were to be a DNR. On June 17, 2024, Resident 101's physician ordered staff to provide CPR to Resident 101, which continued throughout the resident's stay until August 22, 2024, after identified by the surveyor. There was no documentation indicating that Resident 101 changed or chose to receive CPR.

The surveyor reviewed the above information during an interview on August 22, 2024, at 2:12 PM with the Director of Nursing and the Nursing Home Administrator.

28 Pa. Code 211.5(f) Clinical records

28 Pa. Code 211.12(d)(1)(3)(5) Nursing services



 Plan of Correction - To be completed: 09/27/2024

Residents 16, 101, and 102's Advance Directives were reviewed and corrected at the time of survey.

Current residents will have their Advance Directives reviewed and clarified as necessary.

Education will be proved to Licensed Staff regarding Advance Directives.

Random audits of new admissions and residents with changes in code status will be conducted by the DON/Designee weekly x 4 weeks, then monthly x 2 months. Results of the audits will be reviewed at QAPI.

483.20(g) REQUIREMENT Accuracy of Assessments:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.20(g) Accuracy of Assessments.
The assessment must accurately reflect the resident's status.
Observations:

Based on resident observation and interview and staff interview, it was determined that the facility failed to ensure assessments accurately reflected a resident's status for one of 22 residents reviewed (Resident 23).

Findings include:

Interview with Resident 23 on August 21, 2024, at 10:30 AM revealed that she had not received the services of a professional dental provider, "in a while." Resident 23 stated that she had broken and missing teeth. Resident 23 was reluctant to smile for the surveyor and stated that she was embarrassed of the condition of her teeth.

Review of an admission MDS (Minimum Data Set, an assessment tool completed at specific intervals to determine resident care needs) dated January 17, 2024, revealed that staff assessed Resident 23 had no teeth (was edentulous). The assessment indicated that Resident 23 had no obvious or likely cavities or broken natural teeth. The assessment triggered staff to develop a plan of care due to Resident 23's edentulous status.

There was no evidence in Resident 23's medical record that staff developed a plan of care regarding Resident 23's dental status.

A significant change MDS dated May 2, 2024, assessed that Resident 23 had natural teeth (was not edentulous) but that she had no obvious or likely cavities or broken natural teeth.

Interview with Employee 14 (licensed practical nurse assessment coordinator) and Employee 4 (registered nurse assessment coordinator) on August 23, 2024, at 9:48 AM confirmed that both the admission and significant change MDS assessments for Resident 23 were incorrect regarding her dentition. The interview confirmed that Resident 23 was missing teeth and had natural teeth that were likely broken and/or had cavities. The interview confirmed that the facility could not provide a plan of care that addressed Resident 14's dental condition.

28 Pa. Code 211.5(f)(i)-(xi) Medical records

28 Pa. Code 211.12(d)(1)(5) Nursing services


 Plan of Correction - To be completed: 09/27/2024

Resident's 23's MDS assessment was corrected to accurately reflect the resident's dental status.

Current residents' MDS assessments completed in the last 2 weeks will be reviewed for accuracy of their dental status

Education will be provided to staff completing MDS assessments regarding assessment accuracy.

Random audits of MDS assessments for accuracy will be conducted by the RNAC/Designee weekly x 4 weeks, then monthly x 2 months. Results of the audits will be reported at QAPI.


483.25 REQUIREMENT Quality of Care:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§ 483.25 Quality of care
Quality of care is a fundamental principle that applies to all treatment and care provided to facility residents. Based on the comprehensive assessment of a resident, the facility must ensure that residents receive treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices.
Observations:

Based on clinical record review and staff interview, it was determined that the facility failed to provide the highest practicable care regarding physician ordered medications for two of 22 residents reviewed (Residents 51 and 72).

Findings include:

Review of the current physician orders for Resident 51 dated May 21, 2024, instructed staff to monitor for side effects (that included constipation) of anti-anxiety medications. The other order instructed staff to monitor for side effects (that included constipation) of anti-depressant medications.

Clinical record review for Resident 51 revealed a current care plan that revealed the resident has an alteration in gastrointestinal status. An intervention included to administer medications as ordered and observe for/document side effects and effectiveness.

Clinical record review for Resident 51 revealed the following physician orders to promote bowel movements:

Dulcolax Oral Tablet (a laxative medication used to relieve constipation) delayed release 5 milligrams (mg) give one tablet by mouth as needed for constipation every three days on evening shift.
Biscolax Suppository (Bisacodyl, a medication used to relieve constipation) 10 mg; insert one suppository rectally as needed for constipation every fourth day on evening shift as needed for constipation and oral Dulcolax is ineffective.
Soap suds enema (a method of administering a fluid and a mild soap into the rectum to help relieve constipation) rectally every five days "on 11 - 7 shift" as needed if the suppository is ineffective.

Review of bowel elimination records for Resident 51 revealed that staff documented no bowel movements for July 30, 31, August 1-5, 2024.

A review of the Medication Administration Record (MAR) for Resident 51 revealed staff attempted to administer a Biscolax Suppository on August 5, 2024, at 5:41 PM, which was documented as refused by the resident.

There was no indication that staff offered (as per the physician orders and bowel management protocol) or Resident 51 refused, any other PRN medications.

Clinical record review for Resident 72 revealed a current hospice care plan that instructed staff to notify the registered nurse if no bowel movement.

Clinical record review for Resident 72 revealed the following physician orders to promote bowel movements:

Bisacodyl tablet delayed release 5 mg give one tablet by mouth as needed for no bowel movement every three days, "give on 3 - 11 shift."
Biscolax suppository 10 mg; insert one suppository rectally as needed for constipation every fourth day as needed on evening shift for constipation if Bisacodyl tablet is ineffective.
Soap suds enema rectally every five days "give on 11 - 7 shift" as needed for constipation if the suppository is ineffective.

Review of bowel elimination records for Resident 72 revealed that staff documented no bowel movements for August 5, 6, 7, 8, and 9, 2024.

A review of the Medication Administration Record (MAR) for Resident 72 revealed that staff administered a Bisacodyl tablet delayed release on day three (August 7, 2024, at 9:43 PM) of no bowel movement as per the physician orders. However, there was no indication that staff offered (as per physician orders), or Resident 72 refused any additional PRN bowel medications on day four and five with no bowel movement documented.

The Nursing Home Administrator and Director of Nursing were informed of the findings for Residents 51 and 72 on August 23, 2024, at 1:45 PM.

483.25 Quality of Care
Previously cited 9/22/2023

28 Pa. Code 211.10(c) Resident care policies

28 Pa. Code 211.12(d)(1)(3)(5) Nursing services


 Plan of Correction - To be completed: 09/27/2024

Unable to correct the identified issues regarding residents 51 & 72's bowel protocol.

Current residents' bowel status was evaluated for compliance with Facility's Bowel Protocol.

Education will be provided to Nursing staff regarding the Facility's Bowel Protocol.

Random audits of residents will be conducted by the DON/Designee weekly x 4 weeks, then monthly x 2 months for compliance with the Facility's Bowel Protocol. Results of the audits will be reviewed at QAPI.

483.25(i) REQUIREMENT Respiratory/Tracheostomy Care and Suctioning:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§ 483.25(i) Respiratory care, including tracheostomy care and tracheal suctioning.
The facility must ensure that a resident who needs respiratory care, including tracheostomy care and tracheal suctioning, is provided such care, consistent with professional standards of practice, the comprehensive person-centered care plan, the residents' goals and preferences, and 483.65 of this subpart.
Observations:

Based on observation, clinical record review, and staff interview, it was determined that the facility failed to provide respiratory care consistent with professional standards of practice with the administration of supplemental oxygen for two of four residents reviewed for oxygen use (Residents 78 and 35).

Findings include:

An observation of Resident 78 on August 20, 2024, at 12:55 PM revealed the resident in bed with oxygen being administered via a nasal cannula (tubing piece inserted into the nostrils to administer supplemental oxygen). There was no evidence of any date on the resident oxygen tubing, or bag that hung on the side of the resident's oxygen concentrator where the tubing was attached to indicate when the tubing was placed there. There was no evidence in Resident 78's clinical record to indicate when the resident's oxygen tubing and nasal cannula was changed.

An observation of Resident 35 on August 21, 2024, at 11:40 AM revealed the resident in bed with oxygen being administered via nasal cannula. There was no date on the oxygen tubing or oxygen concentrator to indicate when the tubing was placed there or last changed. A CPAP machine (a continuous positive airway pressure machine used to keep airways open while you sleep) was also observed on Resident 35's bedside stand with an unbagged mask lying on top of stacks of papers, and a pile of snack food bags.

The above findings were reviewed with the Nursing Home Administrator and Director of Nursing on August 21, 2024, at 2:00 PM.

28 Pa. Code 211.12(d)(1)(5) Nursing services


 Plan of Correction - To be completed: 09/27/2024

Residents 35 and 78's respiratory equipment was replaced and/or stored appropriately during survey.

Residents using respiratory equipment were reviewed for proper replacement and storage of their equipment.

Licensed staff will be educated on the policies and protocols regarding resident respiratory equipment.

Random audits of resident respiratory equipment will be completed by the DON/Designee for compliance with facility protocols weekly x 4 weeks, then monthly x 2 months. Results of the audits will be reviewed at QAPI.


483.45(a)(b)(1)-(3) REQUIREMENT Pharmacy Srvcs/Procedures/Pharmacist/Records:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.45 Pharmacy Services
The facility must provide routine and emergency drugs and biologicals to its residents, or obtain them under an agreement described in §483.70(f). The facility may permit unlicensed personnel to administer drugs if State law permits, but only under the general supervision of a licensed nurse.

§483.45(a) Procedures. A facility must provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) to meet the needs of each resident.

§483.45(b) Service Consultation. The facility must employ or obtain the services of a licensed pharmacist who-

§483.45(b)(1) Provides consultation on all aspects of the provision of pharmacy services in the facility.

§483.45(b)(2) Establishes a system of records of receipt and disposition of all controlled drugs in sufficient detail to enable an accurate reconciliation; and

§483.45(b)(3) Determines that drug records are in order and that an account of all controlled drugs is maintained and periodically reconciled.
Observations:

Based on staff interview and clinical record review, it was determined that the facility failed to ensure that a medication was available in a timely manner for 3 of 3 residents reviewed for medication availability concerns (Residents 57, 24, and 50).

Findings include:

Clinical record review for Resident 57 revealed a physician's order dated March 14, 2024, indicating the resident was to receive phenobarbital tablets (a medication used to prevent and control seizures) every 12 hours for a diagnosis of unspecified convulsions.

A review of Resident 57's August 2024, medication administration record (MAR) revealed Resident 57 did not receive the morning or evening dose of the phenobarbital on August 9, 2024.

Further clinical record review revealed a nursing medication administration note dated August 9, 2024, at 8:11 AM noting that the resident's phenobarbital was not administered due to it being unavailable and awaiting delivery from the pharmacy. An additional nursing medication administration note dated August 9, 2024, at 8:59 PM noted the resident's evening dose of phenobarbital was not administered indicating that they were "awaiting delivery." Resident 57 did not receive the phenobarbital until the next dose was due the morning of August 10, 2024.

A review of a document provided by facility staff indicated a refill of the resident's phenobarbital was ordered from the pharmacy for the resident on August 7, 2024.

In an interview with the Director of Nursing on August 23, 2024, at 9:30 AM she indicated she was unsure the reason the phenobarbital was not delivered to the facility in time to prevent Resident 57 from missing any doses of the medication.

Clinical record review for Resident 24 revealed a physician's order dated September 26, 2023, that indicated the resident was to receive oxycodone HCl (a medication used to treat moderate to severe pain) 10 milligrams (mg) every eight hours related to chronic pain.

Nursing documentation for Resident 24 dated July 15, 2024, at 11:09 PM revealed that the 10:00 PM dose of oxycodone was not given and did not arrive on the 10:45 PM pharmacy delivery. The documentation noted a new signed script did not come through and remains outstanding. The medication will not be filled until the script is received.

A medication administration note for Resident 24 dated August 15, 2024, at 10:27 PM revealed staff were awaiting delivery of the oxycodone. The dose was not checked as administered as per physician order on the MAR.

A medication administration note for Resident 24 dated August 16, 2024, at 5:55 AM revealed staff were awaiting pharmacy delivery of the oxycodone. The dose was not checked as administered as per physician order on the MAR.

A medication administration note for Resident 24 dated August 19, 2024, at 1:17 PM revealed that the oxycodone was "not available from pharmacy." The dose was not checked as administered as per physician order on the MAR.

A medication administration note for Resident 24 dated August 19, 2024, at 9:21 PM revealed staff were, "Awaiting for script. Dose not available." The dose was not checked as administered as per physician order on the MAR.

The facility failed to obtain and maintain timely and appropriate pharmaceutical services that supported Resident 24's healthcare needs, goals, and quality of life that are consistent with current standards of practice.

The Nursing Home Administrator and Director of Nursing were informed of the above information for Resident 24 on August 23, 2024, at 1:45 PM.

Clinical record review for Resident 50 revealed current physician orders for the following:

Physician signature authorizes a 30-day supply with five additional refills per prescription.
Oxycodone Tablet 5 milligram (mg) one-half tablet (2.5 mg) by mouth (PO) at bedtime (HS) for bilateral osteoarthritis of the knee.

Review of Resident 50's June and July 2024's MAR (medication administration record, a form to document medication administration) and Resident 50's Oxycodone narcotic controlled substance record revealed that the facility's contracted pharmacy did not provide her Oxycodone medication on June 29 and 30, 2024, and July 1, 2024.

Review of Resident 50's nursing documentation and June and July 2024's MAR revealed the following:

On June 29, 2024, at 9:28 PM, and June 30, 2024, at 8:19 PM staff documented that they could not administer Resident 50's Oxycodone because they were "waiting for pharmacy delivery."

On July 1, 2024, at 10:53 PM staff documented that they could not administer Resident 50's Oxycodone because it was "on order."

On July 2, 2024, at 11:17 PM staff documented that they administered Resident 50's Oxycodone medication at that time due to the medications "late arrival" from the pharmacy.

There was no documentation that the pharmacy ensured that Resident 50 received her routine Oxycodone medication between June 29, 2024, and July 1, 2024.

This surveyor reviewed the above information during an interview with the Director of Nursing on August 23, 2024, at 10:55 AM.

28 Pa. Code 211.9(a)(1)(k) Pharmacy services

28 Pa. Code 211.10(c) Resident care policies

28 Pa. Code 211.12 (d)(1)(3) Nursing services


 Plan of Correction - To be completed: 09/27/2024

Residents 24, 50, and 57's medications were available at the time of survey.

Current residents will be reviewed to ensure that all medications ordered are available.

Physicians and Licensed Nursing staff will be educated regarding medication availability.

Random audits of residents' ordered medications will be conducted by the DON/Designee for availability weekly x 4 weeks, then monthly x 2 months. Results of the audits will be reviewed at QAPI.


483.45(f)(1) REQUIREMENT Free of Medication Error Rts 5 Prcnt or More:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.45(f) Medication Errors.
The facility must ensure that its-

§483.45(f)(1) Medication error rates are not 5 percent or greater;
Observations:

Based on observation, clinical record review, and staff interview, it was determined that the facility failed to ensure a medication error rate below five percent (Resident 91).

Findings include:

The facility's medication error rate was 6.06 percent based on 33 medication opportunities with two medication errors.

Observation of a medication administration pass on August 20, 2024, at 10:02 AM revealed that Employee 1, licensed practical nurse, administered Dulera 200 mcg (micrograms) - 5 milligrams (mg) per actuation (puff), one puff orally to Resident 91. Employee 1 did not instruct and ensure Resident 91 rinsed her mouth with water after the administration.

Further medication administration observation with Employee 1 revealed that she administered Spiriva Respimat Inhalation Aerosol solution 2.5 mcg per actuation (puff), two puffs orally to Resident 91. Employee 1 did not instruct and ensure Resident 91 rinsed her mouth with water after the administration.

Clinical record review for Resident 91 revealed the following current physician orders:

Dulera 200 mcg - 5 mg per actuation, two puffs orally every morning and at bedtime for chronic obstructive pulmonary disease. Rinse mouth after each use.
Spiriva Respimat Inhalation Aerosol Solution 2.5 mcg per actuation, two puffs orally one time a day for chronic obstructive pulmonary disease and chronic respiratory failure with hypoxia. Rinse mouth with water after each use.

Interview with Employee 1 on August 20, 2024, at 10:05 AM confirmed that she only administered one puff of Dulera, not two as ordered, to Resident 91 and failed to instruct and ensure that Resident 91 rinsed her mouth after both the Dulera and Spiriva medication administrations.

The surveyor reviewed the above information during an interview on August 22, 2024, at 2:06 PM with the Director of Nursing and the Nursing Home Administrator.

483.45(f)(1) Free of Medication Error Rts 5 Prcnt Or More
Previously cited 9/22/23

28 Pa. Code 211.9 (a)(1)(k) Pharmacy services

28 Pa. Code 211.10(a)(c) Resident care policies

28 Pa. Code 211.12(d)(1)(5) Nursing services


 Plan of Correction - To be completed: 09/27/2024

We are unable to correct the issue regarding medication administration identified during the survey regarding resident 91.

Employee 1 will be educated regarding medication administration on her next scheduled shift at the Facility.

Licensed staff will be educated regarding medication administration .

Random medication administration audits will be conducted by the DON/Designee weekly x 4 weeks, then monthly x 2 months. Results of the audits will be reviewed at QAPI.


§ 201.14(a) LICENSURE Responsibility of licensee.:State only Deficiency.
(a) The licensee is responsible for meeting the minimum standards for the operation of a facility as set forth by the Department and by other Federal, State and local agencies responsible for the health and welfare of residents. This includes complying with all applicable Federal and State laws, and rules, regulations and orders issued by the Department and other Federal, State or local agencies.

Observations:

Based on staff interview and review of facility documentation, it was determined that the facility did not comply with the multidisciplinary committee requirements of the Act 52 Infection Control Plan.

Findings include:

Act 52 Infection Control Plan, states that a health care facility should develop and implement an internal infection control plan that should be established for the purpose of improving the health and safety of residents and health care workers and should include a multidisciplinary committee including a representative from each of the following, if applicable to the specific health care facility:

(i) Medical staff that could include the chief medical officer or the nursing home medical director
(ii) Administration representatives that could include the chief executive officer, the chief financial officer, or the nursing home administrator
(iii) Laboratory personnel
(iv) Nursing staff that could include a director of nursing or a nursing supervisor
(v) Pharmacy staff that could include the chief of pharmacy
(vi) Physical plant personnel
(vii) A patient safety officer
(viii) Members from the infection control team, which could include an epidemiologist.
(ix) The community, except that these representatives may not be an agent, employee, or contractor of the health care facility.

The surveyor requested infection control committee meeting attendance during an interview with the Nursing Home Administrator on August 20, 2024, at 9:37 AM.

The surveyor reiterated the request for infection control committee attendance via electronic communication to the Nursing Home Administrator on August 21, 2024, at 3:43 PM, and during an interview with the Nursing Home Administrator on August 22, 2024, at 1:30 PM.

Review of the provided Infection Control Meeting attendance forms dated January 19, 2024, through July 23, 2024, revealed that there was no evidence that medical staff (the facility's medical director), laboratory personnel, consultant pharmacy staff, a physical plant representative (maintenance staff), or a community member, participated in the meetings.

Interview with the Nursing Home Administrator on August 22, 2024, at 2:30 PM confirmed the absence of required members at infection control committee meetings per the available attendance documentation.


 Plan of Correction - To be completed: 09/27/2024

Unable to correct the issue identified at the time of survey regarding all staff attending the Infection Control Meeting signing the monthly attendance sheet.

Members of the Infection Control Committee will be educated regarding signing the Attendance Sheet when they participate in the meeting.

The NHA will audit the Infection Control Meeting Attendance Sheets weekly x 4 weeks, then monthly x 2 months for compliance. Results of the audits will be reported at QAPI.


§ 211.12(f.1)(3) LICENSURE Nursing services. :State only Deficiency.
(3) Effective July 1, 2024, a minimum of 1 nurse aide per 10 residents during the day, 1 nurse aide per 11 residents during the evening, and 1 nurse aide per 15 residents overnight.

Observations:

Based on a review of nursing staffing hours and staff interview, it was determined that the facility failed to ensure a minimum of one nurse aide (NA) per 10 residents during the day shift for seven of 14 days reviewed, one NA per 11 residents during the evening shift for 13 of the 14 days reviewed, and one NA per 15 residents during the night shift for 10 of 14 days reviewed.

Findings include:

Review of nursing staff care hours provided by the facility revealed the following staff scheduled for the following resident census:

Day shift (requires one NA per 10 residents):

July 18, 2024, 9.00 NAs for a census of 107; requires 10.70 NAs
July 20, 2024, 9.00 NAs for a census of 108; requires 10.80 NAs
July 21, 2024, 7.88 NAs for a census of 108; requires 10.80 NAs
August 16, 2024, 10.25 NAs for a census of 108; requires 10.80 NAs
August 17, 2024, 10.75 NAs for a census of 109; requires 10.90 NAs
August 18, 2024, 10.25 NAs for a census of 109; requires 10.90 NAs
August 19, 2024, 10.63 NAs for a census of 108; requires 10.80 NAs

Evening shift (requires one NA per 11 residents):

July 15, 2024, 8.00 NAs for a census of 104; requires 9.45 NAs
July 16, 2024, 9.13 NAs for a census of 107; requires 9.73 NAs
July 17, 2024, 8.56 NAs for a census of 106; requires 9.64 NAs
July 18, 2024, 8.69 NAs for a census of 107; requires 9.73 NAs
July 19, 2024, 7.19 NAs for a census of 107; requires 9.73 NAs
July 20, 2024, 8.50 NAs for a census of 108; requires 9.82 NAs
July 21, 2024, 7.00 NAs for a census of 108; requires 9.82 NAs
August 16, 2024, 8.13 NAs for a census of 108; requires 9.82 NAs
August 17, 2024, 9.25 NAs for a census of 109; requires 9.91 NAs
August 19, 2024, 9.63 NAs for a census of 108; requires 9.82 NAs
August 20, 2024, 8.81 NAs for a census of 107; requires 9.73 NAs
August 21, 2024, 9.25 NAs for a census of 106; requires 9.64 NAs
August 22, 2024, 8.75 NAs for a census of 106; requires 9.64 NAs

Night shift (requires one NA per 15 residents):

July 15, 2024, 6.25 NAs for a census of 104; requires 6.93 NAs
July 16, 2024, 3.00 NAs for a census of 107; requires 7.13 NAs
July 17, 2024, 7.00 NAs for a census of 106; requires 7.07 NAs
July 18, 2024, 6.00 NAs for a census of 107; requires 7.13 NAs
July 19, 2024, 4.00 NAs for a census of 107; requires 7.13 NAs
July 20, 2024, 4.00 NAs for a census of 108; requires 7.20 NAs
July 21, 2024, 4.00 NAs for a census of 108; requires 7.20 NAs
August 16, 2024, 7.00 NAs for a census of 108; requires 7.20 NAs
August 17, 2024, 6.75 NAs for a census of 109; requires 7.27 NAs
August 22, 2024, 7.00 NAs for a census of 106; requires 7.07 NAs

An interview with Employee 15, scheduler, on August 23, 2024, at 10:36 AM confirmed the facility did not meet the regulatory NA-to-resident ratio as evidenced above.

The Nursing Home Administrator and Director of Nursing were informed of the above findings on August 23, 2024, at 1:45 PM.


 Plan of Correction - To be completed: 09/27/2024

The Facility is unable to correct past CNA ratios.

The Facility continues recruitment for open CNA positions using online systems, fliers, and offsite recruiters. Agency staff continue to be used to fill open shifts bonuses continue to be offered to Facility staff as necessary to fill open positions.

The Facility continues to conduct daily staffing meetings to ensure efforts were met to meet necessary CNA ratios.

DON/Designee will audit CNA ratios weekly for 4 weeks, then monthly x 2 months for compliance. Results of audits will be reported to QA Committee for review and recommendations.



§ 211.12(f.1)(4) LICENSURE Nursing services. :State only Deficiency.
(4) Effective July 1, 2023, a minimum of 1 LPN per 25 residents during the day, 1 LPN per 30 residents during the evening, and 1 LPN per 40 residents overnight.
Observations:

Based on a review of nursing staffing hours and staff interview, it was determined that the facility failed to ensure a minimum of one licensed practical nurse (LPN) per 25 residents on the day shift for six of 21 days reviewed, one LPN per 30 residents during the evening shift on three of 21 days reviewed, and one LPN per 40 residents during the night shift on six of 21 days reviewed.

Findings include:

Review of nursing staff care hours provided by the facility revealed the following staff scheduled for the following resident census:

Day Shift (requires one LPN per 25 residents):

June 2, 2024, 3.50 LPNs for a census of 100; requires 4.00 LPNs
July 18, 2024, 3.50 LPNs for a census of 107; requires 4.28 LPNs
July 19, 2024, 4.00 LPNs for a census of 107; requires 4.28 LPNs
July 20, 2024, 3.75 LPNs for a census of 108; requires 4.32 LPNs
August 17, 2024, 4.00 LPNs for a census of 109; requires 4.36 LPNs
August 18, 2024, 4.00 LPNs for a census of 109; requires 4.36 LPNs

Evening Shift (requires one LPN per 30 residents):

July 18, 2024, 3.19 LPNs for a census of 107; requires 3.57 LPNs
July 19, 2024, 2.88 LPNs for a census of 107; requires 3.57 LPNs
August 19, 2024, 3.00 LPNs for a census of 108; requires 3.60 LPNs

Night Shift (requires on LPN per 40 residents):

May 31, 2024, 2.00 LPNs for a census of 102; requires 2.55 LPNs
July 20, 2024, 2.00 LPNs for a census of 108; requires 2.70 LPNs
July 21, 2024, 2.00 LPNs for a census of 108; requires 2.70 LPNs
August 19, 2024, 2.50 LPNs for a census of 108; requires 2.70 LPNs
August 21, 2024, 2.00 LPNs for a census of 106; requires 2.65 LPNs
August 22, 2024, 2.00 LPNs for a census of 106; requires 2.65 LPNs

An interview with Employee 15, scheduler, on August 23, 2024, at 10:36 AM confirmed the facility did not meet the regulatory LPN-to-resident ratio as evidenced above.

The Nursing Home Administrator and Director of Nursing were informed of the above findings on August 23, 2024, at 1:45 PM.


 Plan of Correction - To be completed: 09/27/2024

The Facility is unable to correct past LPN ratios.

The Facility continues recruitment for open LPN positions using online systems, fliers, and offsite recruiters. Agency staff continue to be used to fill open shifts Bonuses continue to be offered to Facility staff as necessary to fill open positions.

The Facility continues to conduct daily staffing meetings to ensure efforts were met to meet necessary LPN ratios.

DON/Designee will audit LPN ratios weekly for 4 weeks, then monthly x 2 months for compliance. Results of audits will be reported to QA Committee for review and recommendations.


§ 211.12(i)(1) LICENSURE Nursing services.:State only Deficiency.
(1) Effective July 1, 2023, the total number of hours of general nursing care provided in each 24-hour period shall, when totaled for the entire facility, be a minimum of 2.87 hours of direct resident care for each resident.

Observations:

Based on the nursing staffing schedules and staff interview, it was determined that the facility failed to ensure the total of nursing care hours provided in each 24-hour period was a minimum of 2.87 hours per patient day (PPD), effective July 1, 2023, on one of the seven days reviewed.

Findings include:

Review of nursing staff care hours provided by the facility revealed that the facility failed to meet the minimum hours per patient day on the following date:

May 31, 2024, with 2.86 hours per resident per day.

An interview with Employee 15, scheduler, on August 23, 2024, at 10:36 AM confirmed the facility did not meet the regulatory staffing PPD.

The Nursing Home Administrator and Director of Nursing were informed of the above findings on August 23, 2024, at 1:45 PM.


 Plan of Correction - To be completed: 09/27/2024

The Facility is unable to correct the past issue of not meeting the 2.87 daily Nursing PPD requirement.

The Facility continues recruitment for open RN, LPN, and CNA positions using online systems, fliers, and offsite recruiters. Agency staff continue to be used to fill open shifts Bonuses continue to be offered to Facility staff as necessary to fill open positions.

The Facility continues to conduct daily staffing meetings to ensure efforts were met to meet the necessary daily PPD requirement.

DON/Designee will audit the daily PPD weekly for 4 weeks, then monthly x 2 months for compliance. Results of audits will be reported to QA Committee for review and recommendations.



§ 211.12(i)(2) LICENSURE Nursing services.:State only Deficiency.
(2) Effective July 1, 2024, the total number of hours of general nursing care provided in each 24-hour period shall, when totaled for the entire facility, be a minimum of 3.2 hours of direct resident care for each resident.

Observations:

Based on review of nursing staffing hours and staff interview, it was determined that the facility failed to ensure the total of nursing care hours provided in each 24-hour period was a minimum of 3.2 hours per patient day (PPD), effective July 1, 2024, for nine of 14 days reviewed.

Findings include:

Review of nursing staff care hours revealed that the facility failed to meet the minimum hours per patient day for the following days:

July 15, 2024, with 3.08 hours per resident per day.
July 16, 2024, with 2.71 hours per resident per day.
July 17, 2024, with 3.12 hours per resident per day.
July 18, 2024, with 2.72 hours per resident per day.
July 19, 2024, with 2.63 hours per resident per day.
July 20, 2024, with 2.52 hours per resident per day.
July 21, 2024, with 2.40 hours per resident per day.
August 17, 2024, with 2.99 hours per resident per day.
August 19, 2024, with 3.06 hours per resident per day.

An interview with Employee 15, scheduler, on August 23, 2024, at 10:36 AM confirmed the facility did not meet the regulatory staffing PPD.

The Nursing Home Administrator and Director of Nursing were informed of the above findings on August 23, 2024, at 1:45 PM.


 Plan of Correction - To be completed: 09/27/2024

The Facility is unable to correct the past issue of not meeting the 3.2 daily Nursing PPD requirement.

The Facility continues recruitment for open RN, LPN, and CNA positions using online systems, fliers, and offsite recruiters. Agency staff continue to be used to fill open shifts bonuses continue to be offered to Facility staff as necessary to fill open positions.

The Facility continues to conduct daily staffing meetings to ensure efforts were met to meet the necessary daily PPD requirement.

DON/Designee will audit the daily PPD weekly for 4 weeks, then monthly x 2 months for compliance. Results of audits will be reported to QA Committee for review and recommendations.








Back to County Map


  
Home : Press Releases : Administration
Health Planning and Assessment : Office of the Secretary
Health Promotion and Disease Prevention : Quality Assurance



Copyright © 2001 Commonwealth of Pennsylvania. All Rights Reserved.
Commonwealth of PA Privacy Statement

Visit the PA Power Port