Pennsylvania Department of Health
DUNMORE HEALTH CARE CENTER
Patient Care Inspection Results

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DUNMORE HEALTH CARE CENTER
Inspection Results For:

There are  148 surveys for this facility. Please select a date to view the survey results.

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DUNMORE HEALTH CARE CENTER - Inspection Results Scope of Citation
Number of Residents Affected
By Deficient Practice
Initial comments:

Based on an Abbreviated Complaint Survey completed on May 29, 2024, it was determined that Dunmore Health Care Center was not in compliance with the following requirements of 42 CFR Part 483 Subpart B Requirements for Long Term Care Facilities and the 28 PA Code Commonwealth of Pennsylvania Long Term Care Licensure Regulations.




 Plan of Correction:


483.25(d)(1)(2) REQUIREMENT Free of Accident Hazards/Supervision/Devices:This is a less serious (but not lowest level) deficiency and affects more than a limited number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status. This deficiency was not found to be throughout this facility.
§483.25(d) Accidents.
The facility must ensure that -
§483.25(d)(1) The resident environment remains as free of accident hazards as is possible; and

§483.25(d)(2)Each resident receives adequate supervision and assistance devices to prevent accidents.
Observations:

Based on observation, a review of select facility policy, clinical records, and select incident/accident reports and staff interview, it was determined that the facility failed to maintain an environment free of potential accident hazards to prevent accidental ingestion and misuse of substances not intended for oral use and to prevent access to resident personal care supplies, treatment products, and medications that may be mishandled or consumed by residents for whom the medications were not prescribed, for two residents out of eight sampled (Resident A1 and A2) and observed on two of two nursing units.

Findings include:

A review of an undated facility policy titled "General Dose Preparation and Medication Administration" indicated that facility staff should not leave medications or chemicals unattended. Facility staff should enter the date opened on the label of the medication with shortened expiration dates for example insulins and irrigation solutions.

A review of an undated facility policy titled "Storage and Expiration Dating of Medications and Biologicals" indicated the facility should ensure that all medications and biologicals including treatment items are securely stored in a locked cabinet/cart or locked medication room that is inaccessible by residents and visitors. Topical external use medications or other medications should be stored separately from oral medications. Medication packaging should have a label with an expiration date once the package is opened the facility should follow supplier guidelines with respect to expiration dates and staff should record the date opened on the primary medication bottle when it has a shortened expiration date.

A review of clinical record revealed that Resident A1 was admitted to the facility on July 7, 2023, with diagnoses to include encephalopathy (disease that affects the brain structure or function and causes altered mental status), and type 2 diabetes mellitus (a condition resulting in insufficient production of insulin causing high blood sugar).

A quarterly Minimum Data Set assessment (MDS - a federally mandated standardized assessment process conducted at specific intervals to plan resident care) dated March 13, 2024, revealed that the resident was severely cognitively impaired.

A facility report dated May 12, 2024, at 5:42 PM revealed that Resident A1's family saw him drink a liquid that was at the resident's bedside which was later identified as Betadine 10% solution approximately 10 milliliters (ml) left behind by the nurse after a heel dressing change (Betadine is used on the skin to treat or prevent skin infection in minor cuts, scrapes, or burns, Betadine should not be used in the mouth if you are using a form that is made for use only on the skin, and should not be swallowed). The resident thought it was liquid protein solution. The on-call physician and poison control were notified.

A progress note dated May 12, 2024, at 6:46 PM revealed that poison control suggested feeding the resident a carbohydrate, probably a loaf of bread, and watch out for any vomiting; and to call back if this occurs. The resident was reassured and had already eaten a sandwich for dinner, no incidents noted.

A facility report dated May 13, 2024, at 1:30 PM revealed that the betadine treatment the nurse provided to the resident's heel on May 12, 2024, was performed at nursing judgement, as the resident had no physician order for this treatment. An in-service education was conducted with staff informing them not to apply treatments without a physician order and do not leave treatments/personal care items at the bedside; they must be put away.

A review of an employee witness statement dated May 16, 2024, (no time) revealed that Employee 1, Licensed Practical Nurse (LPN) was notified that the resident wanted his heels wrapped. After realizing there was not a physician order for this treatment Employee 1 noted that "I asked Employee 2 Registered Nurse Supervisor (RNS) if it was okay to wrap his heels without an order and she said it was fine. The resident asked if I could apply betadine, I poured 10 mls of betadine into a medication cup and went to do the treatment. After completion I cleaned up and left, the room. Staff then notified me that family observed the resident drink the brown liquid in the medication cup, this was reported to Employee 2 RNS immediately who called the physician and poison control. Employee 2 RNS advised me to monitor the resident for vomiting and to encourage food and fluids."

A review of "Ad Hoc QAPI/QAA Form" dated May 16, 2024, (no time) revealed the problems of potential hazardous solution left at the bedside and treatment completed without an order. A facility sweep, interviews and skin assessment was completed after the incident and any identified issues were removed.

An observation conducted during a tour of resident rooms on May 29, 2024, at 9:26 AM revealed a barrier cream and a bottle of Acetic Acid (antiseptic agent not used for consumption) irrigation solution opened, without an expiration date, and unattended on a bedside table in resident room 110.

An observation on May 29, 2024, at 9:35 AM revealed a bottle of shaving cream and normal saline solution ([NSS] used as a topical cleansing agent) opened, without an expiration date and unattended on a dresser in resident room 112.

An observation on May 29, 2024, at 10:00 AM revealed a four ounce bottle of sterile water and irrigation kit on a dresser in resident room 204-W.

Interview with the Director of Nursing (DON) on May 29, 2024, at approximately 10:15AM confirmed that treatments and personal care items were not to be left at the bedside. The DON confirmed that the facility failed to maintain the residents' environment free of potential accident hazards by leaving treatments and personal care items accessible to residents, which may allow accidental consumption or misuse.

A review of clinical records revealed that Resident A2 was admitted to the facility on August 15, 2023, with diagnosis to include dementia (a neurocognitive disorder that affects memory, thinking and interferes with daily life) and depression (mood disorder with symptoms of sadness).

A quarterly MDS of Resident A2 dated May 3, 2024, indicated the resident was moderately cognitively impaired.

An observation on May 29, 2024, at 8:49 AM revealed a medication cup filled with multiple medications on Resident A2's bedside table unsupervised by staff.

A review of Medication Administration Record for the month of May 2024, revealed that on May 29, 2024, at 9:00 AM Resident A2 was scheduled to receive the following medications by mouth:
"Duloxetine 30 milligrams (mg) (antidepressant medication)
"Oxybutynin Chloride Extended Release (ER) 5 mg (overactive bladder medication)
"Potassium Chloride ER 20 micro equivalents (MEQ) (low potassium supplement medication)
"Vitamin D2 1,250 micrograms (mcg)/50,000 units (vitamin D supplement medication)

There was no documented evidence that the resident self-administered medications, which had been left at the resident's bedside.

During an interview with the DON on May 29, 2024, at 2:30 PM confirmed that the resident should have been supervised while taking the observed medications and verified that Resident A2 does not self-administer medications.



28 Pa. Code 211.10 (d) Resident care policies

28 Pa. Code 211.12 (c)(d)(1)(5) Nursing services








 Plan of Correction - To be completed: 06/18/2024

1. The barrier cream and bottle of Acetic Acid was removed and discarded from room 110. The bottle of shaving cream and normal saline solution were removed and discarded from room 112. The sterile water and irrigation kit were removed and discarded from room 204W.

Resident A2 was observed by LPN taking medications left in cup. LPN was educated on the medication administration policy.

2. To identify other residents that have the potential to be affected, the DON/designee completed a facility sweep to ensure no medications and/or treatments were present at residents beside. To identify other residents that have the potential to be affected, the DON/Designee completed a facility sweep to ensure no personal care items were left at bedside.

3. To prevent this from reoccurring, the DON/designee educated licensed nurses on ensuring medications are observed being consumed by resident at time of medication pour. If resident refuses medications at the time of pour, medications will be discarded according to facility policy and marked as refused in the MAR. If resident later wants to take medication, a call will be made to physician to obtain order. Treatments will be removed from resident's room after completion. All treatments will be kept in treatment cart or medication room to ensure residents are not able to access.

To prevent this from reoccurring, the DON/designee will educate nursing staff on ensuring all personal items are not left at bedside. Leaving items that may be potential hazards easily accessible for residents may allow accidental consumption or misuse by the residents.

4. To monitor and maintain ongoing, the DON/designee will complete facility sweep weekly x 4 then monthly x2 to ensure medications and/or treatments are not left at bedside.

To monitor and maintain ongoing compliance, the DON/designee will complete facility sweep weekly x 4 then monthly x 2 to ensure personal items are not left at bedside and/or easily accessible for residents.

5. The results of the audits will be forwarded to the facility QAPI committee for further review and recommendations
483.25 REQUIREMENT Quality of Care:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§ 483.25 Quality of care
Quality of care is a fundamental principle that applies to all treatment and care provided to facility residents. Based on the comprehensive assessment of a resident, the facility must ensure that residents receive treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices.
Observations:

Based on review of select reports, facility policy, and clinical records, and staff interviews it was determined that the facility failed to provide nursing services consistent with professional standards of quality by failing to demonstrate that licensed nurses thoroughly assessed and consistently monitored a resident after the resident ingested a potentially harmful substance for one resident out of eight sampled (Resident A1).

Findings included:

According to the Pennsylvania Code, Title 49, Professional and Vocational Standards, State Board of Nursing, 21.11 (a)(1)(2)(4) indicates that the registered nurse was to collect complete ongoing data to determine nursing care needs, analyze the health status of individuals and compare the data with the norm when determining nursing care needs, and carry out nursing care actions that promote, maintain, and restore the well-being of individuals.
The Pennsylvania Code, Title 49, Professional and Vocational Standards, State Board of Nursing, 21.145 Functions of the Licensed Practical Nurse (LPN) (a) The LPN is prepared to function as a member of the health-care team by exercising sound judgement based on preparation, knowledge, skills, understandings, and past experiences in nursing situations. The LPN participates in the planning, implementation, and evaluation of nursing care in settings where nursing takes place. 21.148 Standards of nursing conduct (a) A licensed practical nurse shall: (5) Document and maintain accurate records.

According to the American Nurses Association Principles for Nursing Documentation, nurses document their work and outcomes and provide an integrated, real-time method of informing the health care team about the patient status. Timely documentation of the following types of information should be made and maintained in a patient ' s EHR (electronic health record) to support the ability of the health care team to ensure informed decisions and high-quality care in the continuity of patient care:
problems
with other health care professionals regarding the patient
with and education of the patient, family, and the patient ' s designated support person and other third parties.

A review of the undated facility policy titled "Resident Change in Condition" indicated that the nurse will address any emergency care required given the situation and then gather information prior to contacting the physician that include current vital signs, when the condition occurred, background and the situation. Changes in condition will be included on 24-hour report and communicated in morning meeting.

A review of clinical record revealed that Resident A1 was admitted to the facility on July 7, 2023, with diagnoses to include encephalopathy (disease that affects the brain structure or function and causes altered mental status), and type 2 diabetes mellitus (a condition resulting in insufficient production of insulin causing high blood sugar).

A quarterly Minimum Data Set assessment (MDS - a federally mandated standardized assessment process conducted at specific intervals to plan resident care) dated March 13, 2024, revealed that the resident was severely cognitively impaired.

A facility report dated May 12, 2024, at 5:42 PM revealed that Resident A1's family saw him drink a liquid that was at the resident's bedside which was later identified as Betadine 10% solution approximately 10 milliliters (ml) left behind by the nurse after a heel dressing change (Betadine is used on the skin to treat or prevent skin infection in minor cuts, scrapes, or burns, Betadine should not be used in the mouth if you are using a form that is made for use only on the skin, and should not be swallowed). The resident thought it was liquid protein solution. The on-call physician and poison control were notified.

A progress note dated May 12, 2024, at 6:46 PM revealed that poison control suggested feeding the resident a carbohydrate, probably a loaf of bread, and watch out for any vomiting; and to call back if this occurs. The resident was reassured and had already eaten a sandwich for dinner, no incidents noted.

A facility report dated May 13, 2024, at 1:30 PM revealed that the betadine treatment the nurse provided to the resident's heel on May 12, 2024, was performed at nursing judgement, as the resident had no physician order for this treatment. An in-service education was conducted with staff informing them not to apply treatments without a physician order and do not leave treatments/personal care items at the bedside; they must be put away.

However, following the resident's ingestion of the betadine on May 12, 2024, there was no documented evidence that licensed and professional nursing staff had consistently monitored and timely assessed the resident for any changes in condition from the time the resident ingested a potentially harmful substance until the following day May 13, 2024 at 9:17 AM.

A review of "Observation Detail List Report" revealed a focused head to toe observation performed by a Registered Nurse (RN) of the resident post ingestion of betadine solution.

Interview with the Director of Nursing (DON) on May 29, 2024, at approximately 9:30 AM revealed that she was not aware of the incident on May 12, 2024, until the following day when she noticed documentation in the resident's clinical record stating that the resident had swallowed betadine solution.

During an interview with the DON and Nursing Home Administrator (NHA) on May 29, 2024, at approximately 2:35 PM confirmed there was no documented evidence in the resident's clinical record that the facility's licensed and professional nursing staff had fully assessed and consistently monitored Resident A1 after swallowing a potentially harmful substance.

Refer F689

28 Pa. Code 211.12 (c)(d)(1)(3)(5) Nursing Services

28 Pa. Code 211.5 (f) Medical Records





 Plan of Correction - To be completed: 06/18/2024

1. Unable to correct timely assessment of resident #A1 after the ingestion of betadine on 5/12/24 at 1742

2. To identify other residents that have the potential to be affected, the DON/designee reviewed 7 days of events to ensure a licensed nurse thoroughly and timely assessed resident and consistently monitored resident for changes in condition

3. To prevent this from reoccurring, the DON/Designee educated licensed nursing staff on ensuring timely and thorough assessment is completed s/p incident and consistent monitoring is completed. Incidents will be reviewed for timely and thorough initial assessment and consistent monitoring is present in clinical morning meeting

4. To monitor and maintain ongoing compliance, the DON/designee will review incidents weekly x 4 then monthly x 2 to ensure a timely and thorough assessment is completed s/p incident and consistent monitoring is completed

5. The results of the audits will be forwarded to the facility QAPI committee for further review and recommendations
§ 211.12(f.1)(2) LICENSURE Nursing services. :State only Deficiency.
(2) Effective July 1, 2023, a minimum of 1 nurse aide per 12 residents during the day, 1 nurse aide per 12 residents during the evening, and 1 nurse aide per 20 residents overnight.

Observations:

Based on review of nursing time schedules it was determined that the facility administrative staff failed to provide a minimum of one nurse aide per 12 residents during the day shift, and one nurse aide per 20 residents during the night shift on 6 of 21 days reviewed from May 8 through May 28, 2024.

Findings include:

A review of the facility's weekly staffing records revealed that on the following dates the facility failed to provide minimum nurse aide staff of 1:12 on the day shift and 1:20 on the night shift based on the facility's census.

May 10, 2024 - 6.63 nurse aides on the day shift, versus the required 6.67 for a census of 80.
May 14, 2024 - 3.03 nurse aides on the night shift, versus the required 4.10 for a census of 82.
May 16, 2024 - 4.03 nurse aides on the night shift, versus the required 4.05 for a census of 81.
May 18, 2024 - 6.37 nurse aides on the day shift, versus the required 6.83 for a census of 82.
May 26, 2024 - 3.80 nurse aides on the night shift, versus the required 4.00 for a census of 80.
May 27, 2024 - 3.00 nurse aides on the night shift, versus the required 4.00 for a census of 80.

An interview with the Nursing Home Administrator on May 29, 2024, at approximately 2:30 PM, confirmed that the facility had not met the required nurse aide to resident ratios on the shifts on the above dates.





 Plan of Correction - To be completed: 06/18/2024

1. Unable to correct CNA staffing for 5/10/24, 5/14/24, 5/16/24, 5/18/24, 5/26/24, 5/27/24

2. There were no other dates of concern related to CNA ratio.

3. To prevent this from reoccurring, the RVPO/Designee educated the DON and NHA on the required CNA ratio's.

4. To monitor and maintain ongoing compliance, the NHA/designee will monitor CNA ratio weekly x 4 then monthly x 2 to ensure facility meets regulation.

5. The results of the audits will be forwarded to the facility QAPI committee for further review and recommendations.
§ 211.12(f.1)(4) LICENSURE Nursing services. :State only Deficiency.
(4) Effective July 1, 2023, a minimum of 1 LPN per 25 residents during the day, 1 LPN per 30 residents during the evening, and 1 LPN per 40 residents overnight.
Observations:

Based on a review of nurse staffing and staff interview, it was determined that the facility failed to ensure the minimum licensed practical nurse staff to resident ratio was provided on each shift for one day of 21 days reviewed from May 8 through May 28, 2024.

Findings include:

A review of the facility's weekly staffing records revealed that on May 12, 2024, on the night shift the facility failed to provide minimum licensed practical nurse (LPN) staff of 1:40 on the night shift based on the facility's census. The facility only provided 1.03 LPNs on the night shift, versus the required 2 LPNs for a census of 80.

An interview with the Nursing Home Administrator on May 29, 2024, at approximately 2:30 PM confirmed the facility had not met the required LPN to resident ratio for the night shift on May 12, 2024.












 Plan of Correction - To be completed: 06/18/2024

1. Unable to correct LPN staffing for 5/12/24.

2. There were no other dates of concern related to LPN ratio.

3. To prevent this from reoccurring, the RVPO/designee educated the NHA and DON on the ratio requirement for LPN's.

4. To monitor and maintain ongoing compliance, the NHA/designee will monitor LPN ratios weekly x 4 then monthly x2 to ensure facility meets regulation.

5. The results of the audits will be forwarded to the facility QAPI committee for further review and recommendations.
§ 211.12(i)(1) LICENSURE Nursing services.:State only Deficiency.
(1) Effective July 1, 2023, the total number of hours of general nursing care provided in each 24-hour period shall, when totaled for the entire facility, be a minimum of 2.87 hours of direct resident care for each resident.

Observations:

Based on a review of nurse staffing schedules, the daily resident census, and staff interview it was determined that the facility failed to consistently provide minimum general nursing care hours to each resident daily.

Findings include:

A review of the facility's weekly staffing records from May 8 through May 28, 2024, revealed that on the following date the facility failed to provide minimum nurse staffing of 2.87 hours of general nursing care to each resident:

May 27, 2024 - 2.83 nursing hours per resident per 24 hours.

Interview with the administrator on May 29, 2024, at approximately 2:30 PM confirmed that on May 27, 2024, the facility failed to provide the minimum of 2.87 hours of direct nursing care daily for each resident.




 Plan of Correction - To be completed: 06/18/2024

1. Unable to correct PPD for 5/27/24

2. There were no other dates of concern related to PPD.

3. To prevent this from reoccurring, the RVPO/designee educated the NHA and DON on ensuring PPD is at least a 2.87 to meet regulation.

4. To monitor and maintain ongoing compliance, the DON/designee will monitor ppd weekly x 4 then monthly x 2 to ensure ppd is at least a 2.87.

5. The results of the audits will be forwarded to the facility QAPI committee for further review and recommendations.

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