Pennsylvania Department of Health
HOPKINS CENTER
Patient Care Inspection Results

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Severity Designations

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Minimal Citation - No Harm Minimal Harm Actual Harm Serious Harm
HOPKINS CENTER
Inspection Results For:

There are  169 surveys for this facility. Please select a date to view the survey results.

Surveys don't appear on this website until at least 41 days have elapsed since the exit date of the survey.
HOPKINS CENTER - Inspection Results Scope of Citation
Number of Residents Affected
By Deficient Practice
Initial comments:
Based on a Medicare/Medicaid Recertification Survey, Civil Rights Compliance Survey, State Licensure Survey and an Abbreviated survey in response to two complaints, completed on July 17, 2026, it was determined that Hopkins Center, was not in compliance with the requirements of 42 CFR Part 483, Subpart B, Requirements for Long Term Care Facilities and the 28 PA Code, Commonwealth of Pennsylvania Long Term Care Licensure Regulations related to the health portion of the survey process.




 Plan of Correction:


483.60(i)(1)(2) REQUIREMENT Food Procurement,Store/Prepare/Serve-Sanitary:This is a less serious (but not lowest level) deficiency but was found to be widespread throughout the facility and/or has the potential to affect a large portion or all the residents.  This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.60(i) Food safety requirements.
The facility must -

§483.60(i)(1) - Procure food from sources approved or considered satisfactory by federal, state or local authorities.
(i) This may include food items obtained directly from local producers, subject to applicable State and local laws or regulations.
(ii) This provision does not prohibit or prevent facilities from using produce grown in facility gardens, subject to compliance with applicable safe growing and food-handling practices.
(iii) This provision does not preclude residents from consuming foods not procured by the facility.

§483.60(i)(2) - Store, prepare, distribute and serve food in accordance with professional standards for food service safety.
Observations: Based on observations, interviews with staff, and a review of facility policies and documentation, it was determined that the facility did not ensure that food was stored, prepared, distributed, and served in accordance with professional standards for food service safety. Findings include: The "Food Storage: Cold Foods" policy states, "All foods will be stored wrapped or in covered containers, labeled and dated, and arranged in a manner to prevent cross contamination. An initial tour of the Food Service Department was conducted on July 14, 2026, at 9:30 a.m. with Employee E13, Assistant Food Service Director (AFSD), which revealed the following: The dumpsters located outside the receiving area had some trash on the side and back of the dumpsters.There was a large stack of boxes setting on several wooden pallets in the receiving area stacked in front of and blocking entrance into a side entrance. Observations in the dry storage area revealed several boxes of beard nets and hair nets stored under the ductwork less than 18'' from these fixtures and case of crackers stored less than 18 inches from the ceiling in the storage area adjacent to the walk-in freezer. The fluorescent light fixture in the storage area outside the walk-in freezer had no covering exposing wires hanging down. Observations in the walk-in refrigerator revealed a one third size stainless steel pan containing a purple jelly like substance with no label or date. Observation of the heater hanging from the ceiling in the corner of the kitchen revealed a heavy build-up of dust and dirt on the back of the unit. Observation in the kitchen revealed several flies buzzing around the kitchen. Observation of the reach in refrigerator revealed that it was not operational, but there was no sign on the unit to alert staff not to use it for food storage. Observation of the dish machine revealed that it was a low temperature sanitizing machine. When the rinse water was tested the test strip did not change color revealing no chlorine present to sanitize the dishes. Interview with the Assistant Food Service Director, Employee E13, at 9:30 a.m. on July 14, 2026, at 9:30 a.m confirmed the above findings. 28 PA Code: 201.14(a) Responsibility of licensee. 28 Pa. Code 201.18(b)(3) Management
 Plan of Correction - To be completed: 09/01/2026

Dumpsters have been cleaned.
All expired, unlabeled, or improperly stored food items identified were immediately discarded.
Affected kitchen equipment, refrigerators, freezers, and food-contact surfaces were deep cleaned, sanitized, and inspected.
All dry storage items that were stored less than 18 inches off the floor were removed and properly stored.
A sign was posted on the non-functional walk-in refrigerator to prevent use.
The dish machine was properly reset to allow for proper operation and start-up procedures.
Dietary staff will be re-educated by the Dietary manager or designee on proper food storage, labeling and dating of food, cleaning and sanitizing procedures, maintaining dry storage at least 18 inches off the floor, and proper operation and start-up procedures for the dish machine.
The Dietary Manager and/or designee will conduct weekly audits for four weeks, followed by monthly audits for two months, to ensure continued compliance with kitchen sanitation, food storage, equipment operation, and dumpster maintenance requirements.
Results of the audit will be reported to the Quality Assurance Performance Improvement Committee monthly.

483.10(g)(10)(11) REQUIREMENT Right to Survey Results/Advocate Agency Info:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.10(g)(10) The resident has the right to-
(i) Examine the results of the most recent survey of the facility conducted by Federal or State surveyors and any plan of correction in effect with respect to the facility; and
(ii) Receive information from agencies acting as client advocates, and be afforded the opportunity to contact these agencies.

§483.10(g)(11) The facility must--
(i) Post in a place readily accessible to residents, and family members and legal representatives of residents, the results of the most recent survey of the facility.
(ii) Have reports with respect to any surveys, certifications, and complaint investigations made respecting the facility during the 3 preceding years, and any plan of correction in effect with respect to the facility, available for any individual to review upon request; and
(iii) Post notice of the availability of such reports in areas of the facility that are prominent and accessible to the public.
(iv) The facility shall not make available identifying information about complainants or residents.
Observations: Based on observation and staff interview, it was determined that the facility failed to ensure the results of the most recent surveys were posted in a place readily accessible to residents, family members, and legal representatives in one of one area reviewed (main lobby). Findings Include: Review of facility survey history revealed a full health survey was conducted on August 7, 2025, and various abbreviated surveys in response to complaints were conducted in 2025 and 2026. A tour was taken of the facility on July 14, 2026, at 10:00 a.m. Observation in the facility lobby area revealed the Department of Health Survey binder was located on the wall. The Department of Health survey binder was reviewed, and the last printed document was from the year 2024. Interview held with Employee E1 the Nursing Home Administrator on July 14, 2026, at 11:50 a.m. revealed that they were responsible for updating the survey binder and were unaware it had not been updated since the year 2024. The Nursing Home Administrator Employee E1 confirmed that they were responsible for ensuring that the Department of Health Surveyor binder should contain the results of the most recent survey of the facility conducted by Federal or State surveyors and any plan of correction in effect with respect to the facility. 28 Pa. Code 201.14(a) Responsibility of licensee
 Plan of Correction - To be completed: 09/01/2026

Facility corrected DOH survey results binder and placed it in location readily accessible to residents.

NHA or designee conducted an initial audit of the Department of Health Survey Binder to ensure the most recent survey results, complaint investigations, certifications, and applicable plans of correction are available and posted as required.

NHA or designee updated the Department of Health Survey Binder to include the most recent survey results and applicable plans of correction. The binder will be maintained in a location readily accessible to residents, family members, legal representatives, and the public. Identifying information regarding residents and complainants will be redacted as required.

NHA or designee will re-inservice applicable administrative staff regarding the requirements of maintaining current survey results, plans of correction, complaint investigation reports, and required notices in accordance with Federal and State regulations.

NHA or designee will conduct weekly audits of the Department of Health Survey Binder for 4 weeks, then monthly for 2 months, to ensure required survey results and plans of correction are current, available, and appropriately posted.

Results of the audits will be reported to the Quality Assurance Performance Improvement Committee monthly.
483.90(g)(1)(2) REQUIREMENT Resident Call System:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.90(g) Resident Call System
The facility must be adequately equipped to allow residents to call for staff assistance through a communication system which relays the call directly to a staff member or to a centralized staff work area from-

§483.90(g)(1) Each resident's bedside; and
§483.90(g)(2) Toilet and bathing facilities.
Observations: Based on observation, review of the facility policy and staff and resident interview, it was determined that the facility failed to ensure that call bells were available and operable for resident use for one of 19 residents observed (Residents R57). Findings include: Review of facility policy, Call Lights, revised June 6, 2021, revealed that "Patients will have a call light or alternative communication device at each patient's bedside, toilet, and bathing room to allow patients to call for assistance when unattended. Staff will respond to call lights and communication devices promptly". Interview with Resident R57 in room 326 bed D, on July 15, 2026, at 11:25 a.m. revealed that he/she uses roommate's call bell because his/hers is not working. Observation of the call revealed that the bell for bed D was cracked at the top and the red button was also cracked and could not be pressed in to operate the call bell. When the button was pushed, it did not activate. Further observation of the light on the ceiling outside Resident R57's door revealed that it did not ignite the light after pressing the button multiple times. Interview with the unit manager, E12, on July 15, 2026, at 11:30 a.m. confirmed that the call bell for bed 326-D was not working. 28 Pa. Code 205.67(j) Electric requirements for existing construction 28 Pa. Code 201.18 (b)(1) Management 28 Pa Code 211.12(d)(5) Nursing services
 Plan of Correction - To be completed: 09/01/2026

The call bell for room 326-D was fixed.
The maintenance director or designee conducted an initial audit of all resident call light systems, including bathroom pull cords and any deficiencies were corrected.
NHA or designee will re-educate Maintenance and nursing staff on identifying, reporting, and correcting malfunctioning call light equipment.
The Maintenance Director and/or designee will audit 5 resident call light systems weekly for four weeks, then monthly for two months.
Results of the audit will be reported to the Quality Assurance Performance Improvement Committee monthly.

483.80(a)(1)(2)(4)(e)(f) REQUIREMENT Infection Prevention & Control:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.80 Infection Control
The facility must establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections.

§483.80(a) Infection prevention and control program.
The facility must establish an infection prevention and control program (IPCP) that must include, at a minimum, the following elements:

§483.80(a)(1) A system for preventing, identifying, reporting, investigating, and controlling infections and communicable diseases for all residents, staff, volunteers, visitors, and other individuals providing services under a contractual arrangement based upon the facility assessment conducted according to §483.71 and following accepted national standards;

§483.80(a)(2) Written standards, policies, and procedures for the program, which must include, but are not limited to:
(i) A system of surveillance designed to identify possible communicable diseases or
infections before they can spread to other persons in the facility;
(ii) When and to whom possible incidents of communicable disease or infections should be reported;
(iii) Standard and transmission-based precautions to be followed to prevent spread of infections;
(iv)When and how isolation should be used for a resident; including but not limited to:
(A) The type and duration of the isolation, depending upon the infectious agent or organism involved, and
(B) A requirement that the isolation should be the least restrictive possible for the resident under the circumstances.
(v) The circumstances under which the facility must prohibit employees with a communicable disease or infected skin lesions from direct contact with residents or their food, if direct contact will transmit the disease; and
(vi)The hand hygiene procedures to be followed by staff involved in direct resident contact.

§483.80(a)(4) A system for recording incidents identified under the facility's IPCP and the corrective actions taken by the facility.

§483.80(e) Linens.
Personnel must handle, store, process, and transport linens so as to prevent the spread of infection.

§483.80(f) Annual review.
The facility will conduct an annual review of its IPCP and update their program, as necessary.
Observations: Based on observation, review of clinical records, review of facility policy and interview with staff, it was determined that the facility did not maintain an effective infection control program related to EBP (enhanced barrier precaution) for one of nineteen residents observed (Resident R66). Findings include: Preview a facility policy on EBP (Enhanced Barrier Precaution) with the most recent revision date of November 14, 2025, revealed that under section POLICY: In addition to standard precautions, enhanced barrier precautions will be used for novel or targeted multi-drug resistance organisms. Enhanced barrier precaution expands on the use of gown and gloves beyond anticipated blood and body fluid exposures, focusing on use of gowns and gloves only during high contact patient care activities that have been demonstrated to result in transfer of MDROS to hands and clothing of healthcare personnel, even if blood and body exposure is not anticipated. Because enhanced barrier precaution do not impose the same restrictions as contact precautions, they are intended to be in place for the duration of the patient's stay in the center or until resolution of wound or discontinuation of the indwelling medical device that plays them at higher risk. Under section DEFINITIONS: Enhanced barrier precautions our infection control intervention designed to reduce the transmission of novel or multidrug resistant organisms. It employs targeted personal protective equipment used during high contact patient activities Under section PURPOSE: To reduce the risk of transmission of epidemiologically important microorganisms by direct or indirect contact. Review of Resident R66's clinical record revealed the resident was admitted to the facility on April 14, 2026, with diagnosis of but not limited to Chronic Obstructive Pulmonary Disease (a group of lung diseases that block airflow and make it difficult to breathe), Pressure Ulcer (localized damage to the skin and/or underlying soft tissue) of left hip. Review of Resident R66's clinical record revealed progress notes dated July 15, 2026, July 10, 2026, and July 6, 2026, discussing the status of Resident R66's wounds which includes a pressure ulcer stage 3 (full thickness tissue loss in which the skin injury has gone through the skin into the fat tissue) and moisture associated skin damage (MASD). Observation conducted during initial tour of the facility conducted on July 14, 2026, at 11:59AM revealed that there was no EBP (enhanced barrier precaution) signage posted outside Resident R66's. Interview with Licensed Nurse, Employee E5, confirmed that Resident R66 has a wound. Further Employee E5 confirmed that there was no EBP signage outside of Resident R66's room. Licensed Nurse, Employee E5, confirmed that EBP was necessary for residents with wounds. 28 PA Code 211.10(d) Resident care policies 28 PA Code 211.12(d)(5) Nursing services
 Plan of Correction - To be completed: 09/01/2026

R66 had Enhanced Barrier Precautions sign posted outside his room
DON or designee will conduct an audit of current residents requiring Enhanced Barrier Precautions to verify appropriate signage is posted. Any identified issues will be corrected.
NPE/designee to re-educate nursing staff on Enhanced Barrier Precautions policy, including signage and PPE requirements.
The Infection Preventionist and/or designee will audit 5 residents requiring Enhanced Barrier Precautions weekly for four weeks, then monthly for two months.to ensure signage is posted.
Results of the audit will be reported to the Quality Assurance Performance Improvement Committee monthly.

483.45(g)(h)(1)(2) REQUIREMENT Label/Store Drugs and Biologicals:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.45(g) Labeling of Drugs and Biologicals
Drugs and biologicals used in the facility must be labeled in accordance with currently accepted professional principles, and include the appropriate accessory and cautionary instructions, and the expiration date when applicable.

§483.45(h) Storage of Drugs and Biologicals

§483.45(h)(1) In accordance with State and Federal laws, the facility must store all drugs and biologicals in locked compartments under proper temperature controls, and permit only authorized personnel to have access to the keys.

§483.45(h)(2) The facility must provide separately locked, permanently affixed compartments for storage of controlled drugs listed in Schedule II of the Comprehensive Drug Abuse Prevention and Control Act of 1976 and other drugs subject to abuse, except when the facility uses single unit package drug distribution systems in which the quantity stored is minimal and a missing dose can be readily detected.
Observations: Based on observation, review of clinical records, review of facility policy and interview with staff it was determined that the facility failed to ensure that controlled substances were securely stored for two of two units observed (second and third floor units). Findings include: Review of facility policy on Medication Storage with a most recent revision date of January 2026, revealed that under section POLICY: Medications and biologicals are stored properly following manufacturers or provider pharmacy recommendations to keep their integrity and to support safe effective drug administration. The medication supply shall be accessible only to licensed nursing personnel, pharmacy personnel or staff members lawfully authorized to administer medications. Under section PROCEDURES: #2. Controlled medications should be stored separately from non-controlled medication. The access system used to lock scheduled medications cannot be the same access system used to obtain the non-scheduled medications. Schedule II medications and preparations must be stored in a separately locked permanently affixed compartment. Controlled substances stored in refrigerator should be secured in a separately locked permanently affixed compartment. Review of Resident R81's clinical record revealed that Resident R81 was admitted to the facility on December 15, 2025, with diagnosis of but not limited to adjustment disorder with Depressed Mood (mood disorder characterized by low mood, a feeling of sadness, and a general loss of interest in things). Review of Resident R81's physician's orders revealed an order for Lorazepam Oral Concentrate 2 milligrams (mg)/milliliter (ml) (Lorazepam) Controlled Drug Give 0.25 ml orally every 4 hours as needed for anxiety for 14 Days dated April 8, 2026. Review of Resident R30's clinical record revealed that Resident R30 was admitted to the facility on January 7, 2026, with diagnosis of but not limited to Generalized Anxiety Disorder (intense, excessive, persistent worry or fear). Review of Resident R81's physician's orders revealed an order for Lorazepam Oral Concentrate 2 MG/ML (Lorazepam) Controlled Drug Give 0.25 ml orally every 4 hours as needed for anxiety dated June 5, 2026. Third floor medication room observation with unit manager Employee E12 conducted on July 14, 2026, at 1:42PM revealed that a medication refrigerator was in the medication administration room. Observation of the medication refrigerator revealed two vials of unopened Lorazepam Oral Concentrate 2mg/ml. Further, both vials were labelled with Resident R81's name. Further, both vials were not stored in a separately locked permanently affixed compartment. Further observation revealed that the two vials of unopened Lorazepam Oral Concentrate 2mg/ml were in an open bin together with non-controlled medications. Interview with Employee E12 conducted at the time of observation, confirmed that two vials of unopened Lorazepam Oral Concentrate 2mg/ml labelled with Resident R81's name were inside the third-floor medication refrigerator. Further Employee E 12 also confirmed that the two vials of unopened Lorazepam Oral Concentrate 2mg/ml labelled with Resident R81's name were not in a separately locked permanently affixed compartment and was mixed up with non-narcotic medications. Second floor medication room observation with unit manager Employee E10 conducted on July 14, 2026, at 1:58PM revealed that a medication refrigerator was in the medication administration room. Observation of the medication refrigerator revealed one vial of opened Lorazepam Oral Concentrate 2mg/ml. Further, the vial was labelled with Resident R30's name. Further, the vial was not stored in a separately locked permanently affixed compartment. Further observation revealed that the vial of opened Lorazepam Oral Concentrate 2mg/ml were in an open bin together with non-controlled medications. Interview with Employee E10 conducted at the time of observation, confirmed that one vial opened vial Lorazepam Oral Concentrate 2mg/ml labelled with Resident R30's name were inside the second-floor medication refrigerator. Further Employee E10 also confirmed that the vial of opened Lorazepam Oral Concentrate 2mg/ml labeled with Resident R30's name was not in a separately locked permanently affixed compartment and was mixed up with non-narcotic medications. Further interview with Employee E10 revealed that licensed nurses have the keys to the medication room. Further Employee E10 also revealed that the central supply person also has access to the medication room. 28 PA Code 211.9 (k) Pharmacy services.
 Plan of Correction - To be completed: 09/01/2026

There was no negative outcome to R81 and R30.

Separate lock boxes were purchased and placed in medication refrigerators to separate and lock narcotics.

NPE or designee will re-inservice licensed nurses to ensure the lock box is secure and narcotics are separately locked in a permanently affixed compartment in the refrigerators.

DON/designee will audit medication refrigerators weekly x 4 weeks, then monthly x 2 to ensure the lock box is secure and narcotics are separately locked in a permanently affixed compartment in the refrigerators.

Results of the audit will be reported to the Quality Assurance Performance Improvement Committee monthly.

483.10(h)(1)-(3)(i)(ii) REQUIREMENT Personal Privacy/Confidentiality of Records:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.10(h) Privacy and Confidentiality.
The resident has a right to personal privacy and confidentiality of his or her personal and medical records.

§483.10(h)(l) Personal privacy includes accommodations, medical treatment, written and telephone communications, personal care, visits, and meetings of family and resident groups, but this does not require the facility to provide a private room for each resident.

§483.10(h)(2) The facility must respect the residents right to personal privacy, including the right to privacy in his or her oral (that is, spoken), written, and electronic communications, including the right to send and promptly receive unopened mail and other letters, packages and other materials delivered to the facility for the resident, including those delivered through a means other than a postal service.

§483.10(h)(3) The resident has a right to secure and confidential personal and medical records.
(i) The resident has the right to refuse the release of personal and medical records except as provided at §483.70(h)(2) or other applicable federal or state laws.
(ii) The facility must allow representatives of the Office of the State Long-Term Care Ombudsman to examine a resident's medical, social, and administrative records in accordance with State law.
Observations: Based on observations, review of clinical records, review of facility policy and interview with staff, it was determined that the facility failed to protect resident's privacy related to clinical information for two of nineteen residents observed (Resident R10 and Resident R78). Findings Include: Review facility policy on Patient's Privacy Rights With the most recent review date of July 17, 2026, revealed that under section policy #4 information security and health records access control access to physical and electronic health records is restricted to personal directly involve in patient scare or organization operations authorize disclosures medical and personal information will only be shared with a patient or individuals that have explicitly authorized. Under section PURPOSE: Personal privacy is a fundamental right that applies to all aspect of a patient's experience including accommodations, medical treatment, written and electronic communications, personal care, visits, and meetings. Observation conducted on July 14, 2026, at 10:29AM revealed that medication cart on the second floor was parked across room 209. Further observation revealed that the laptop was open facing the hallway and unattended. Further, Resident R78's medication information exposed. Interview with Employee E8 conducted on July 17, 2026, at 1:05PM confirmed that the laptop on the medication cart on the second floor was open and was unattended. Observation on July 15, 2026, at 11:00 a.m. of Resident R10's room revealed a sign that stated, "Please stop giving 304D ice water...thickened liquids only". A follow up tour was taken of the third-floor nursing unit on July 16, 2026, at 10:36 a.m. and the sign was still observed on Resident R10's wall. Interview and observation held with licensed nurse Employee E12, confirmed that Resident R10 had the sign on the wall and indicated "I am unsure who put that there". 28 Pa. Code 201.29(j) Resident rights. 28 PA Code 201.29(c)(3) Resident rights 28 Pa. Code 211.5(b) Clinical records. 28 PA Code 211.5(b) Medical records 28 PA Code 211.12(d)(1) Nursing services
 Plan of Correction - To be completed: 09/01/2026

The facility can not retroactively correct the cited deficient practice.

DON or designee conducted an initial audit of med cart laptops to ensure all resident medication information is not exposed.

DON or designee conducted an initial audit of all resident rooms to ensure postings in rooms are removed or not in violation of HIPPA regulations.

NPE/designee will re-inservice nursing staff on Resident privacy and HIPPA regulations.

DON or designee will conduct weekly audits of 4 random med cart laptops and 4 random resident rooms for HIPAA compliance signs x 4 weeks then monthly x 2

Results of the audit will be reported to the Quality Assurance Performance Improvement Committee monthly.

483.10(i)(1)-(7) REQUIREMENT Safe/Clean/Comfortable/Homelike Environment:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.10(i) Safe Environment.
The resident has a right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

The facility must provide-
§483.10(i)(1) A safe, clean, comfortable, and homelike environment, allowing the resident to use his or her personal belongings to the extent possible.
(i) This includes ensuring that the resident can receive care and services safely and that the physical layout of the facility maximizes resident independence and does not pose a safety risk.
(ii) The facility shall exercise reasonable care for the protection of the resident's property from loss or theft.

§483.10(i)(2) Housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior;

§483.10(i)(3) Clean bed and bath linens that are in good condition;

§483.10(i)(4) Private closet space in each resident room, as specified in §483.90 (e)(2)(iv);

§483.10(i)(5) Adequate and comfortable lighting levels in all areas;

§483.10(i)(6) Comfortable and safe temperature levels. Facilities initially certified after October 1, 1990 must maintain a temperature range of 71 to 81°F; and

§483.10(i)(7) For the maintenance of comfortable sound levels.
Observations: Based on review of facility policy, observations and interviews with residents and staff, it was determined that the facility failed to provide a safe, clean and homelike environment for two of two nursing units observed (Second floor and Third floor units). Findings Include: Review of the facility policy titled, "Safe and Homelike Environment" last revised on November 24, 2025, reveals the resident has the right to a safe, clean, comfortable, and homelike environment that de-emphasizes the institutional character of the setting. Further review of the facility policy revealed, "Process- The Center must provide 1.1 A safe, clean, comfortable, and homelike environment, allowing the patient to use his/her personal belongings to the extent possibleOpen and close bedroom and bathroom doors, easily access areas of the room and bath, and operate room lighting". Observation made on the second-floor nursing unit on July 14, 2026, at 10:00 a.m. revealed several observations throughout the second floor that were not clean, comfortable, and homelike. Room 225 was observed with seven stained ceiling tiles with brown staining. Room 226 was observed with curtains that were soiled with brown stains. Room 228 was observed with three stained ceiling tiles with brown staining. Observation made on the third-floor nursing unit on July 14, 2026, at 11:44 a.m. revealed several observations throughout the third floor that were not clean, comfortable and homelike. Room 301 was observed with a bathroom that had a broken door handle. Interview on July 14, 2026, at 1:00 p.m. with Maintenance Director, Employee E4, revealed doorknobs were ordered one and half weeks ago and should be coming any day. The bathroom door handle was observed with tan masking tape. The bathroom door handle was inoperable. Observations on July 15, 2026, at 11:45 a.m. revealed room 304 bathroom door handle was broken. The handle was observed with tan masking tape. The bathroom door handle was inoperable. Room 308 was observed with curtains that were soiled with brown stains. 28 Pa Code 201.14(a) Responsibility of licensee
 Plan of Correction - To be completed: 09/01/2026

225 ceiling tiles replaced
226 privacy curtain replaced
228 ceiling tiles replaced
301 bathroom door knob replaced
308 privacy curtain replaced

The Maintenance Director/designee will conduct an initial audits of resident rooms to identify any ceiling tiles, privacy curtains and door knobs needing replaced.

NHA or designee will re-educate staff on identifying, reporting, and correcting any ceiling tiles, privacy curtains and door knobs needing replaced.

The Maintenance Director/designee will conduct 5 audits of resident rooms to assure no ceiling tiles, privacy curtains and door knobs need replaced. weekly x 4 weeks then monthly x 2 months

Results of the audit will be reported to the Quality Assurance Performance Improvement Committee monthly.

483.20(g)(h)(i)(j) REQUIREMENT Accuracy of Assessments:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.20(g) Accuracy of Assessments.
The assessment must accurately reflect the resident's status.

§483.20(h) Coordination. A registered nurse must conduct or coordinate each assessment with the appropriate participation of health professionals.

§483.20(i) Certification.
§483.20(i)(1) A registered nurse must sign and certify that the assessment is completed.
§483.20(i)(2) Each individual who completes a portion of the assessment must sign and certify the accuracy of that portion of the assessment.

§483.20(j) Penalty for Falsification.
§483.20(j)(1) Under Medicare and Medicaid, an individual who willfully and knowingly-
(i) Certifies a material and false statement in a resident assessment is subject to a civil money penalty of not more than $1,000 for each assessment; or
(ii) Causes another individual to certify a material and false statement in a resident assessment is subject to a civil money penalty or not more than $5,000 for each assessment.
§483.20(j)(2) Clinical disagreement does not constitute a material and false statement.
Observations: Based on review of clinical records, and interview with staff, it was determined that the facility failed to ensure that MDS (minimum data set- a federally required resident assessment completed at a specific interval) was completed accurately for one of nineteen residents reviewed). Findings include: Review of Resident R78's clinical record revealed that Resident R78 was admitted to the facility on February 15, 2024, with diagnosis of but not limited to Atherosclerotic Heart Disease (a condition that causes arteries to narrow, restricting healthy blood flow to organs and other parts of the body). Review of physician's orders revealed an order for Oxygen at 3 Liters/minute (L/m) via Nasal Cannula, continuously, wean as tolerated to maintain blood oxygen (spo2) 92% or greater every shift- dated December 9, 2025, and Discontinued June 30, 2026. Review of quarterly MDS dated June 16, 2026, section C0500. BIMS Summary Score revealed a score of 15 suggesting that Resident R78 was cognitively intact. Section O0110. Special Treatments, Procedures, and Programs C1. Oxygen therapy was coded "NO". Observation conducted on July 14, 2026, at 11:44AM revealed that Resident R78 was on Oxygen concentrator via nasal cannula at 2 liters/minute. Interview with Resident R78 conducted at the time of the observation confirmed that she has been receiving Oxygen continuously via nasal cannula since last year. Interview with RNAC (Registered Nurse Assessment Coordinator) Employee E11 conducted on July 17, 2026, at 10:43AM confirmed Resident R78 received Oxygen in June during the time Resident R78's quarterly MDS dated June 16, 2026, was completed. Further RNAC, Employee E11, confirmed the MDS was marked as "NO" in section C1. Oxygen therapy of the MDS assessment. Further Employee RNAC, Employee E11, confirmed that Resident R76's quarterly MDS assessment dated June 16, 2026, was coded incorrectly. 28 Pa. Code 211.5 (f) clinical records 28 Pa, Code 211.12 (d)(5) Nursing services
 Plan of Correction - To be completed: 09/01/2026

R78 MDS was modified and resubmitted.

DON or designee will conduct an initial audit of MDS submitted in the last 14days to verify Section O0110.Special Treatments, Procedures, and Programs is coded correctly as it related to oxygen therapy
Don or designee will be Re-educate MDS coordinators, Accuracy of Assessments. The assessment must accurately reflect the resident's status.
DON or designee will conduct 5 random weekly audits x 4 weeks, then monthly x 2, of 3 residents MDS to verify Section O0110.Special Treatments, Procedures, and Programs is coded correctly as it related to oxygen therapy
Results of the audit will be reported to the Quality Assurance Performance Improvement Committee monthly.

483.21(b)(1)(3) REQUIREMENT Develop/Implement Comprehensive Care Plan:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.21(b) Comprehensive Care Plans
§483.21(b)(1) The facility must develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights set forth at §483.10(c)(2) and §483.10(c)(3), that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment. The comprehensive care plan must describe the following -
(i) The services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being as required under §483.24, §483.25 or §483.40; and
(ii) Any services that would otherwise be required under §483.24, §483.25 or §483.40 but are not provided due to the resident's exercise of rights under §483.10, including the right to refuse treatment under §483.10(c)(6).
(iii) Any specialized services or specialized rehabilitative services the nursing facility will provide as a result of PASARR recommendations. If a facility disagrees with the findings of the PASARR, it must indicate its rationale in the resident's medical record.
(iv)In consultation with the resident and the resident's representative(s)-
(A) The resident's goals for admission and desired outcomes.
(B) The resident's preference and potential for future discharge. Facilities must document whether the resident's desire to return to the community was assessed and any referrals to local contact agencies and/or other appropriate entities, for this purpose.
(C) Discharge plans in the comprehensive care plan, as appropriate, in accordance with the requirements set forth in paragraph (c) of this section.
§483.21(b)(3) The services provided or arranged by the facility, as outlined by the comprehensive care plan, must-
(iii) Be culturally-competent and trauma-informed.
Observations: Based on review of facility records, review of clinical record, review of facility policy and interview with staff and residents, it was determined that the facility did not ensure that a comprehensive person-centered care plan related to smoking was completed for one of nineteen residents reviewed (Resident R66). Findings include: Review of facility policy on Person-Centered Care Plan with a most recent review date of July 17, 2026, revealed that under section POLICY: The center must develop and implement a person-centered care plan for each patient/resident consistent with patient rights measurable objectives and time frames to meet a patient's medical, nursing and mental and psychosocial needs and all services that meet professional standards of quality. Care plan includes measurable objectives and timetables to meet a patient's medical nursing nutrition and mental and psychosocial needs that are identified in the comprehensive assessment. The care plan will be prepared by the interdisciplinary team. The interdisciplinary team in conjunction with a patient and or patient representatives as appropriate, will establish the expected goals and outcomes of care the type, amount, frequency and duration of care, and any other factors related to the effectiveness of the plan of care. The care plan will be reviewed and revised by the interdisciplinary team after each assessment. Under section PURPOSE: To attain or maintain the patient's highest practical physical mental and psychosocial well-being. To promote positive communication between patient, patient representative and team, to obtain the patient's, patient representative's input into the plan of care, ensure effective communication and optimize clinical outcomes. Under section PRACTICE STANDARDS: #2 Comprehensive care plans #2.1 a comprehensive individualized care plan will be developed within seven days after completion of the comprehensive assessment and review and revise the care plan after each assessment. Review of Resident R66 clinical record revealed that Resident R66 was admitted to the facility on April 14, 2026, with diagnosis of but not limited to Chronic Obstructive Pulmonary Disease (a group of lung diseases that block airflow and make it difficult to breathe). Review of facility smoking list revealed that Resident R66 was a smoker. Review of Resident R66's care plan revealed that there was no care plan for smoking. Interview with Resident R66 conducted on July 15, 2026, at 11:46 a.m. revealed that Resident R66 was a smoker. Interview with licensed nurse, Employee E9, conducted on July 16, 2026, at 12:45 p.m. confirmed that Resident R66 was a smoker. Further, Licensed Nurse, Employee E9, also confirmed that the facility did not develop a person-centered care plan related to smoking for Resident R66. 28 Pa. Code 211.12 (d)(1) Nursing services.
 Plan of Correction - To be completed: 09/01/2026

The Resident R66 care plan has been updated to include a smoking care plan.

DON or designee will conduct an initial audit of current residents who smoke to ensure they have a smoking care plan.

The NPE/designee will re-inservice licensed nurses on Person Centered Care plan policy with the focus to ensure residents who smoke have a smoking care plan.

The DON/designee will conduct weekly random audits x 4 weeks then monthly x 2, of 3 residents who smoke to ensure their care plans include smoking.

Results of the audit will be reported to the Quality Assurance Performance Improvement Committee monthly.

483.25(d)(1)(2) REQUIREMENT Free of Accident Hazards/Supervision/Devices:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.25(d) Accidents.
The facility must ensure that -
§483.25(d)(1) The resident environment remains as free of accident hazards as is possible; and

§483.25(d)(2)Each resident receives adequate supervision and assistance devices to prevent accidents.
Observations:
Based on review of facility policy, observations, and resident and staff interview it was determined the facility did not ensure an environment free of accidents and hazards related to medications found bedside for two of two units reviewed (Second floor and Third Floor).


Findings Include:

Review of facility policy titled, "Medication Storage" dated January 2026 states, "Policy- Medications and biologicals are stored properly, following manufacturers or provider pharmacy recommendations, to keep their integrity and to support safe, effective administration. The medication supply shall be accessible only to a licensed nursing personnel, pharmacy personnel, or staff members lawfully authorized to administer medications."

A tour was taken of the second-floor nursing unit on July 14, 2026, at 9:30 a.m.

Observation on July 14, 2026, at 9:41 a.m. in Resident R5's room revealed the resident had a plastic medication cup with pills and a plastic medication cup with a brown liquid. When Resident R5 was questioned about the medications, the resident stated he/she takes a while to take the medications one at a time so the nurse usually leaves it for him/her to take. Licensed nurse, Employee E7, was called to the room and confirmed he/she usually checks back to ensure Resident R5's takes all of his/her medications but today, he/she did not check back.

Review of Resident R5 facility record revealed the resident was admitted to the facility on March 20, 2025. The resident had the following diagnosis: Type Two Diabetes (a chronic condition where sugar builds up in the blood because the body cannot use insulin properly or make enough of it), Hypertension (a common condition where blood pushes too hard against your artery walls at levels consistently at or above 130/80 mm Hg), Chronic Kidney Disease (a long-term condition where the kidneys are damaged and cannot filter blood well), Osteomyelitis (a painful infection and swelling of the bone most often caused by bacteria), and Protein Calorie Malnutrition (o a nutritional status in which reduced availability of nutrients leads to changes in body composition and function).

Review of Resident R5's clinical record revealed no documented evidence the resident was assessed or had a physician order to safely self-administer his/her own medications.

A tour was taken of the third floor on July 14, 2026, at 10:45 a.m.

Observation on July 14, 2026, at 11:01 a.m. in Resident R17's room revealed the resident was in bed and appeared disoriented. Resident R17's tray table was located a few feet away with a plastic medication cup filled with pills. Resident R17 was unable to tell the surveyor if they were his/her pills. Licensed nurse, Employee E5, was located in the hall at 11:05 a.m. and came to Resident R17's room. Licensed nurse, Employee E5, came to the resident's room and confirmed they were Resident R17's medications. Licensed nurse, Employee E5, was asked if Resident R17 was able to self-administer medications to which Employee E5 responded, "yes".

Review of clinical record revealed Resident R17 was admitted to the facility on January 22, 2020, and has the following diagnosis: Dementia (a syndrome characterized by a decline in cognitive function, affecting memory, thinking, behavior, and the ability to perform everyday activities), Major Depressive Disorder (is a serious mental health condition characterized by persistent feelings of sadness, loss of interest in activities, and various emotional and physical problems), Schizoaffective Disorder (is a mental health condition that is marked by a mix of schizophrenia symptoms, such as hallucinations and delusions, and mood disorder symptoms, such as depression, mania and a milder form of mania called hypomania), Psychophysiologic Insomnia (is a chronic sleep disorder where anxiety and learned associations about sleep prevent restful sleep, often perpetuating a cycle of hyperarousal and sleeplessness), and Anxiety Disorder ( is a mental health condition characterized by excessive, uncontrollable worry about everyday issues, affecting daily functioning and quality of life).

Review of Resident R17's clinical record revealed no documented evidence the resident was able to self-administer medications.

Interview on July 16, 2026, at 2:33 p.m. with the Director of Nursing, Employee E2, confirmed Resident R5 and R17 are not able to self-administer medications.

28 Pa. Code 211.12 (d)(5) Nursing services.





 Plan of Correction - To be completed: 09/01/2026

Resident R5, self medication administration has been re-assessed. BIM score 15/15
Care plan updated to reflect resident is able to take his medications on his own once poured by nurse.

Resident R17 was assessed for self medication administration, which per new assessment resident incapable of self medication administration.

DON/Designee to conduct an initial audit on current residents to determine if they desire to self medicate, if yes an assessment will be completed to determine if appropriate.

NPE or designee will re-educate licensed nurses on components of medication administration and to complete a self medication administration assessment on residents who request to self medicate to determine if the resident is capable.

DON or designee will do random audits of 5 resident rooms weekly x 4 then monthly x 2 to identify if medications are at bedside and review if resident has been assessed to self medicate.

Results of the audit will be reported to the Quality Assurance Performance Improvement Committee monthly.

483.25(i) REQUIREMENT Respiratory/Tracheostomy Care and Suctioning:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§ 483.25(i) Respiratory care, including tracheostomy care and tracheal suctioning.
The facility must ensure that a resident who needs respiratory care, including tracheostomy care and tracheal suctioning, is provided such care, consistent with professional standards of practice, the comprehensive person-centered care plan, the residents' goals and preferences, and 483.65 of this subpart.
Observations: Based on observation, review of clinical records, review of facility policy and interview with staff and residents, it was determined that the facility failed to provide oxygen to a resident according to physician orders for one of four residents observed (Resident R78). Findings include: Review facility policy on Oxygen: Concentrator with a most recent revision date of August 7, 2023, revealed that an oxygen concentrator extracts oxygen molecules from room air it can be used for low oxygen flow rates for example one to four liters per minute #10. Set litter flow per order #14 document 14.1 date and time oxygen started 14.2 method of administration 14.3 litter flow and 14.4 patient response to therapy. Observation conducted on July 14, 2026, at 11:44AM revealed that Resident R78 O2 on Oxygen concentrator via nasal cannula at 2 liters/minute. Interview with Resident R78 conducted at the time of the observation confirmed that she was on Oxygen and that she has been receiving Oxygen continuously via nasal cannula since last year. Review of Resident R78's clinical record revealed that Resident R78 was admitted to the facility on February 15, 2024, with diagnosis of but not limited to Atherosclerotic Heart Disease and Hypoxemia. Review of physician's orders revealed an order for Oxygen at 3 L/min via NC (nasal cannula) continuously for SS (signs and symptoms) of SOB (shortness of breath) or pulse ox below 92% every shift. Post Tx: Evaluate heart rate, respiratory rate, pulse oximetry, skin color, and breath sounds related to HYPOXEMIA - dated July 15, 2026, Follow-up observation conducted on Resident R78 conducted on July 15, 2026, at 1041AM O2 concentrator via nasal cannula at 2 liters/minute. Interview with Employee E8 conducted at the time of the follow-up observation confirmed that Resident R78 was on Oxygen concentrator via nasal cannula at 2 liters/minute. 28 PA Code 211.12(d)(1)(5) Nursing services
 Plan of Correction - To be completed: 09/01/2026

Resident R78 is receiving oxygen per physician order.

DON/Designee to conduct an initial audit on residents with oxygen orders to ensure receiving correct liters/minute per physician orders.

NPE or designee will re-inservice licensed nurses to ensure residents with physician orders for oxygen are receiving correct liters/minute per physician orders.

DON or designee will do random weekly audits x 4 weeks, then monthly x 2 of 5 residents to ensure oxygen delivery and orders are followed.

Results of the audit will be reported to the Quality Assurance Performance Improvement Committee monthly.

483.25(l) REQUIREMENT Dialysis:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.25(l) Dialysis.
The facility must ensure that residents who require dialysis receive such services, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences.
Observations: Based on review of clinical records, facility documentation and interviews with staff, it was determined that the facility failed to maintain ongoing communication between the facility and a dialysis provider for one of nineteen residents reviewed (Resident R22). Findings include: A review of the Dialysis: Hemodialysis (HD) Communication and Documentation, revised November 14, 2025, revealed that the Center staff will communicate with certified dialysis facility regarding the ongoing assessment of the patient's condition by monitoring for complications before and after hemodialysis treatments received at a certified dialysis facility. Review of Resident R22's clinical record revealed that the resident was admitted on January 23, 2026, with diagnoses including but not limited to end stage renal disease (condition where the kidney reaches advanced state of loss of function). Further review of Resident 22's clinical record revealed that the resident has dialysis treatments three times per week on Monday, Wednesday and Friday at a local dialysis center with a 9:30 a.m. pickup time. Continued review of Resident R35's clinical record revealed no documentation predialysis or post dialysis by the facility on 7/3/26. Further review revealed no documentation post dialysis by the facility on the following dates (7/13/26, 7/10/26, 7/8/26, 7/6/26, 7/1/26, 6/29/26, 6/22/26, 6/19/26, 6/15/26, 6/12/26, 6/8/26, 6/1/26 and 5/29/26). Further review of progress notes reveals no refusals or missed appointments in June or July 2026. An interview on July 16, 2026, at 11:00 a.m. with Employee 12, Unit Manager, who stated that he/she was not sure why these log papers were not completed post dialysis and that he/she is not here when the resident returns from dialysis. The Unit Manager acknowledged that both the pre and post dialysis parts of the log sheets should be completed each time the resident goes to dialysis. The facility failed to maintain ongoing communication between the facility and a dialysis provider. 28 Pa. Code: 211.10(c) Resident care policies 28 Pa Code 211.5(f) Clinical records 28 Pa. Code 211.12(d)(5) Nursing services
 Plan of Correction - To be completed: 09/01/2026

R22, there was no negative outcome to the resident.

DON/Designee to conduct an initial audit for the last 7 days on current residents receiving dialysis to ensure the communication record forms are completed per policy.

NPE/designee will re-educate licensed nurses on pre and post dialysis assessment and documentation.

DOn/designee will audit current residents receiving Dialysis to ensure communication record forms are completed per policy weekly X 4, then monthly X2.

Results of the audit will be reported to the Quality Assurance Performance Improvement Committee monthly.

§483.35(d)(7) REQUIREMENT Nurse Aide Perform Review – 12Hr/Year In- ser:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.35(d)(7) Regular in-service education.

The facility must complete a performance review of every nurse aide at least once every 12 months, and must provide regular in-service education based on the outcome of these reviews. In-service training must comply with the requirements of §483.95(g).
Observations: Based on review of employee personnel records and staff interview it was determined that the facility failed to complete annual performance review at least every 12 months for two of six nurse aides reviewed (Employee E16 and Employee E18). Findings Include: Review of the facility performance reviews revealed two of the nurse aides were not completed timely. Review of facility documentation provided revealed that nurse aide Employee E16 was hired on November 19, 2017. Review of documentation provided by the facility "Employee Performance Appraisal Form" revealed nurse aide, Employee E16, most recent performance review was dated March 22, 2025. The facility was unable to provide a performance appraisal form for the year 2026. Review of facility documentation provided revealed that nurse aide Employee E18 was hired on November 4, 2020. Review of documentation provided by the facility "Employee Performance Appraisal Form" revealed nurse aide, Employee E18, most recent performance review was dated March 27, 2025. The facility was unable to provide a performance appraisal form for the year 2026. Interview on July 17, 2026, at 1:33 p.m. the Regional Nurse Employee E9 confirmed the evaluations were not able to be found for the year 2026 for Employees E16 and E18. 28 Pa. Code 201.14(a) Responsibility of License 28 Pa. Code 201.19(2) Personnel Policies and Procedures
 Plan of Correction - To be completed: 09/01/2026

The facility cannot retroactively correct the cited deficient practice.
An audit of current Nurse Aide personnel files was completed to ensure annual performance evaluations were current. Any missing evaluations were completed.
NHA or designee will re-educate Don and nursing administration team to complete annual performance evaluation on all nurse aides
NHA or designee will audit 5 Nurse Aide personnel files monthly for 3 months to ensure nurse aide evaluations are completed .
Results of the audit will be reported to the Quality Assurance Performance Improvement Committee monthly.

§483.35(g)(1)-(4) REQUIREMENT Posted Nurse Staffing Information:Least serious deficiency but was found to be widespread throughout the facility and/or has the potential to affect a large portion or all the residents. This deficiency has the potential for causing no more than a minor negative impact on the resident.
§483.35(g) Nurse Staffing Information.

§483.35(g)(1) Data requirements. The facility must post the following information on a daily basis:

(i) Facility name.

(ii) The current date.

(iii) The total number and the actual hours worked by the following categories of licensed and unlicensed nursing staff directly responsible for resident care per shift:

(A) Registered nurses.

(B) Licensed practical nurses or licensed vocational nurses (as defined under State law).

(C) Certified nurse aides.

(iv) Resident census.

§483.35(g)(2) Posting requirements.

(i) The facility must post the nurse staffing data specified in paragraph (g)(1) of this section on a daily basis at the beginning of each shift.

(ii) Data must be posted as follows:
(A) Clear and readable format.

(B) In a prominent place readily accessible to residents, staff, and visitors.

§483.35(g)(3) Public access to posted nurse staffing data. The facility must, upon oral or written request, make nurse staffing data available to the public for review at a cost not to exceed the community standard.

§483.35(g)(4) Facility data retention requirements. The facility must maintain the posted daily nurse staffing data for a minimum of 18 months, or as required by State law, whichever is greater.
Observations: Based on observation, review of posted daily nurse staffing data, and staff interview, it was determined that the facility did not ensure to accurately post information regarding daily nurse staffing data as required. Findings Include: Observation on July 14, 2026, at 11:45 a.m. revealed the nurse staffing was posted on the front desk in the lobby area. Review of the nurse staffing posting revealed it was dated July 7, 2026. Interview on July 14, 2026, at 11:45 a.m. with the front desk receptionist, Employee E20, revealedthe staffing coordinator, Employee E21, has been out of work and that may be why the staffing is not up to date. Interview on July 14, 2026, at 11:50 a.m. with the Nursing Home Administrator, Employee E1, confirmed that nurse staffing was only posted at the front lobby and it was posted for July 7, 2026. Nursing Home Administrator, Employee E1, confirmed there is no other place in the facility where the nurse staffing is posted. 28 Pa. Code 201.14(a) Responsibility of licensee
 Plan of Correction - To be completed: 09/01/2026

Current and accurate daily staffing sheets were immediately posted during the survey.

NPE/designee to re-educate NHA, Director of Nursing, Nursing supervisors and Staffing coordinator on daily staffing hours to be posted accurately and daily.

NHA/designee will audit 3 times a week x 2 weeks, then weekly x 2 weeks then monthly x2 to ensure staffing is posted.

Results of the audit will be reported to the Quality Assurance Performance Improvement Committee monthly.

483.71(a)(1)(3)(b)(1)(c)(1)-(5) REQUIREMENT Facility Assessment:Least serious deficiency but was found to be widespread throughout the facility and/or has the potential to affect a large portion or all the residents. This deficiency has the potential for causing no more than a minor negative impact on the resident.
§483.71 Facility assessment.
The facility must conduct and document a facility-wide assessment to determine what resources are necessary to care for its residents competently during both day-to-day operations (including nights and weekends) and emergencies. The facility must review and update that assessment, as necessary, and at least annually. The facility must also review and update this assessment whenever there is, or the facility plans for, any change that would require a substantial modification to any part of this assessment.

§483.71(a) The facility assessment must address or include the following:
§483.71(a)(1) The facility's resident population, including, but not limited to:
(i) Both the number of residents and the facility's resident capacity;
(ii) The care required by the resident population, using evidence-based, data-driven "methods" that considering the types of diseases, conditions, physical and behavioral health needs, cognitive disabilities, overall acuity, and other pertinent facts that are present within that population, consistent with and informed by individual resident assessments as required under § 483.20;
(iii) The staff competencies and skill sets that are necessary to provide the level and types of care needed for the resident population;
(iv)The physical environment, equipment, services, and other physical plant considerations that are necessary to care for this population; and
(v) Any ethnic, cultural, or religious factors that may potentially affect the care provided by the facility, including, but not limited to, activities and food and nutrition services.

§483.71(a)(2) The facility's resources, including but not limited to the following:
(i) All buildings and/or other physical structures and vehicles;
(ii) Equipment (medical and non- medical);
(iii) Services provided, such as physical therapy, pharmacy, behavioral health, and specific rehabilitation therapies;
(iv) All personnel, including managers, nursing and other direct care staff (both employees and those who provide services under contract), and volunteers, as well as their education and/or training and any competencies related to resident care;
(v) Contracts, memorandums of understanding, or other agreements with third parties to provide services or equipment to the facility during both normal operations and emergencies; and
(vi) Health information technology resources, such as systems for electronically managing patient records and electronically sharing information with other organizations.

§483.71(a)(3) A facility-based and community-based risk assessment, utilizing an all-hazards approach as required in §483.73(a)(1).

§ 483.71(b) In conducting the facility assessment, the facility must ensure:
§ 483.71(b)(1) Active involvement of the following participants in the process:
(i) Nursing home leadership and management, including but not limited to, a member of the governing body, the medical director, an administrator, and the director of nursing; and
(ii) Direct care staff, including but not limited to, RNs, LPNs/LVNs, NAs, and representatives of the direct care staff, if applicable.
(iii) The facility must also solicit and consider input received from residents, resident representatives, and family members.

§483.71(c) The facility must use this facility assessment to:
§483.71(c)(1) Inform staffing decisions to ensure that there are a sufficient number of staff with the appropriate competencies and skill sets necessary to care for its residents' needs as identified through resident assessments and plans of care as required in § 483.35(a)(3).

§483.71(c)(2) Consider specific staffing needs for each resident unit in the facility and adjust as necessary based on changes to its resident population.

§483.71(c)(3) Consider specific staffing needs for each shift, such as day, evening, night, and adjust as necessary based on any changes to its resident population.

§483.71(c)(4) Develop and maintain a plan to maximize recruitment and retention of direct care staff.

§483.71(c)(5) Inform contingency planning for events that do not require activation of the facility's emergency plan, but do have the potential to affect resident care, such as, but not limited to, the availability of direct care nurse staffing or other resources needed for resident care.
Observations: Based on review of facility documentation and staff interviews, it was determined that the facility failed to include active involvement from direct care staff and input from residents or resident representatives in the facility assessment process. Findings Include: Review of the facility assessment revealed the only assessment contributors as; The Medical Director, Director of Nursing, Nursing Home Administrator, and one Representative from a Governing Body. Further review of the facility assessment revealed there was no direct care staff, residents, or resident representative input in the facility assessment process. Interview held with the Nursing Home Administrator Employee E1 on July 15, 2026, revealed that the facility assessment is reviewed quarterly when administration meets for Quality Assurance and Performance Improvement but there were no opportunities for staff, residents, or resident representative involvement in the facility assessment. 28 Pa. Code 201.18 (b)(3) Management. 28 Pa. Code 211.12 (d)(1) Nursing services.
 Plan of Correction - To be completed: 09/01/2026

Facility assessment updated to include additional contributors.
Market advisor will re-educate Administrator on completing and updating the facility assessment to include additional contributors
Clinical lead or designee will complete audit to review Quarterly facility assessment to include additional contributor x 3 months
Results of the audit will be reported to the Quality Assurance Performance Improvement Committee monthly.

§ 201.19(9) LICENSURE Personnel policies and procedures.:State only Deficiency.
(9) In the event of a conviction prior to or following employment, documentation that the facility determined the employee's suitability for initial or continued employment in the position to which the employee is assigned. " Suitability for employment " shall include a review of the offense; the length of time since the individual ' s conviction; the length of time since incarceration, if any; evidence of rehabilitation; work history; and the employee ' s job duties.

Observations: Based on review of facility policy, review of facility documentation, and interview with staff it was determined that the facility did not ensure suitability for initial employment for two of five staff reviewed (Employee E5 and Employee E17). Findings Include: Review of facility policy titled, "HR200 Hiring" states, "Purpose- to provide a standardized process for hiring qualified employees". Further review of the policy states, "Processcandidates: 1.2.1 Must complete an Application for Employment 1.2.2 Check at least two professional references." A review of facility new employee files revealed the licensed nurse Employee E5 had a criminal background. The date of request for Employee E5 was June 26, 2026. The criminal background came back with Driving Under the Influence and Harassment". The date of arrest was December 7, 2025. Further review of Employee E5's employee file revealed an "Employment Verification Form" with only one reference listed. The former employee listed was contacted two times but was documented as "No Answer". The facility was asked for documentation that suitability for employment was discussed. The only documentation provided was an e-mail from Human Resources Employee E22 stating, "Hello Employee E1 and Employee E2, wanted to make sure you were both aware and approve of continuing with this hire? Please let me know" The Director of Nursing Employee E2 then states, "confirmed, this was self-disclosed and we moved forward". There was documentation that the facility determined Employee E5's prior employment and determined the employee's suitability for initial employment. There was no documented evidence that the facility discussed the offense, the length of time since the individual's conviction, evidence of rehabilitation, and evidence of work history. A review of facility new employee files revealed the licensed nurse Employee E17 had a criminal background. The date of request for the employee was May 11, 2026. The criminal background came back with Driving Under the Influence from March 23, 2025. There was documentation that the facility determined Employee E17's suitability for initial employment. There was no documented evidence that the facility discussed the offense, the length of time since the individual's conviction, the length, and if applicable evidence of rehabilitation, and evidence of work history.
 Plan of Correction - To be completed: 09/01/2026

The facility cannot retroactively correct the cited deficient practice.
Staffing Manager/designee to conduct an initial audit of employee's hired in last 14 days to ensure required criminal background documentation and employability determinations are present.
NHA/designee will re-educate staffing manager to ensure required criminal background checks obtained and employment criteria are met.
Staffing manager/designee will audit all new hire personnel files weekly X 4 weeks, then monthly for two months to ensure required criminal background checks obtained and employment criteria are met.
Results of the audit will be reported to the Quality Assurance Performance Improvement Committee monthly.

§ 211.12(f.1)(4) LICENSURE Nursing services. :State only Deficiency.
(4) Effective July 1, 2023, a minimum of 1 LPN per 25 residents during the day, 1 LPN per 30 residents during the evening, and 1 LPN per 40 residents overnight.
Observations: Based on review of the facility documents, it was determined that the facility failed to provide a minimum of one Licensed Practical Nurse (LPN) per 30 residents during the evening shift and one LPN per 40 residents during the overnight shift for fourteenof twenty-one days reviewed (4/6, 4/7, 4/8, 4/10, 6/23, 6/24, 6/25, 6/26, 6/27, 6/28, 6/29, 7/8, 7/9, 7/11/2026). Findings Include: Review of the facility census and staffing data provided by the facility revealed the facility failed to provide a minimum of one LPN per 30 residents during the evening shift on the following dates: For the date of 7/8/26 on evening shift the census was 90 and the facility only had 20 hours for LPN when 24 was needed. Review of the facility census and staffing data provided by the facility revealed the facility failed to provide a minimum of one LPN per 40 residents during the overnight shift on the following dates: For the date of 4/6/26 the census was 87 on night shift and the facility only had 16 hours for LPN when 17.40 was needed. For the date of 4/7/26 the census was 87 on night shift and the facility only had 16 hours for LPN when 17.40 was needed. For the date of 4/8/26 the census was 88 on night shift and the facility only had 16 hours for LPN when 17.60 was needed. For the date of 4/10/26 the census was 89 on night shift and the facility only had 16 hours for LPN when 17.80 was needed. For the date of 6/23/26 the census was 86 on night shift and the facility only had 16 hours for LPN when 17.20 was needed. For the date of 6/24/26 the census was 86 on night shift and the facility only had 16 hours for LPN when 17.20 was needed. For the date of 6/25/26 the census was 86 on night shift and the facility only had 16 hours for LPN when 17.20 was needed. For the date of 6/26/26 the census was 86 on night shift and the facility only had 16 hours for LPN when 17.20 was needed. For the date of 6/27/26 the census was 85 on night shift and the facility only had 16 hours for LPN when 17 was needed. For the date of 6/28/26 the census was 85 on night shift and the facility only had 16 hours for LPN when 17 was needed. For the date of 6/29/26 the census was 86 on night shift and the facility only had 16 hours for LPN when 17.20 was needed. For the date of 7/8/26 the census was 90 on night shift and the facility only had 16 hours for LPN when 18 was needed. For the date of 7/9/26 the census was 90 on night shift and the facility only had 16 hours for LPN when 18 was needed. For the date of 7/11/26 the census was 89 on night shift and the facility only had 16 hours for LPN when 17.80 was needed.
 Plan of Correction - To be completed: 09/01/2026

All residents received care in accordance with their plan of care and attending physician orders
The clinical leadership team and scheduler review the schedule daily. In the event of call off the facility follows staffing policies including exhausting all possible replacements from internal staffing pool and contracted agency staff. Facility continues to offer incentives, coordinate staffing schedules and replace call-off per policy while actively continuing to hire for all open positions and additional pool staff
All nursing staff have been educated on the nursing ratios and PPD requirements and the importance of maintaining the schedule as posted
To monitor and maintain ongoing compliance the DON or designee will audit staffing weekly x4 weeks then monthly for two months
Results of the audit will be reported to the Quality Assurance Performance Improvement Committee monthly.


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