Pennsylvania Department of Health
AVENTURA AT CREEKSIDE
Patient Care Inspection Results

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AVENTURA AT CREEKSIDE
Inspection Results For:

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AVENTURA AT CREEKSIDE - Inspection Results Scope of Citation
Number of Residents Affected
By Deficient Practice
Initial comments:
Based on a revisit and an abbreviated complaint survey completed on May 15, 2025, it was determined that Aventura at Creekside corrected the federal deficiencies cited during the survey of April 3, 2024, and continued to be out of compliance with the following requirements of 42 CFR Part 483, Subpart B Requirements for Long term Care Facilities and the 28 PA Code, Commonwealth of Pennsylvania Long Term Care Licensure Regulations.



 Plan of Correction:


483.90(i)(5) REQUIREMENT Smoking Policies:This is a less serious (but not lowest level) deficiency and affects more than a limited number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status. This deficiency was not found to be throughout this facility.
§483.90(i)(5) Establish policies, in accordance with applicable Federal, State, and local laws and regulations, regarding smoking, smoking areas, and smoking safety that also take into account nonsmoking residents.
Observations:

Based on review of clinical records, facility policy, observation, and resident and staff interviews, it was determined that the facility failed to implement its established smoking policy to ensure resident safety and regulatory compliance. Specifically, the facility failed to post smoking policies in a conspicuous and legible manner, ensure required smoking safety equipment was available in the designated smoking area for 12 residents who smoke, and assess one cognitively intact resident (Resident 1) who requested to smoke for safe smoking practices out of 6 residents sampled. These failures created a potential for fire hazards and compromised resident safety.

Findings include:

Review of the facility policy titled Resident smoking policy and procedure, no review date available revealed, to ensure compliance with regulatory guidelines and safety protocols, the facility prohibits smoking except for in specifically designed areas.

Review of the facility's undated policy titled "Resident Smoking Policy and Procedure" revealed that smoking is prohibited except in specifically designated areas and outlined the following requirements:
The smoking policy must be posted in a conspicuous and legible format for residents, so that they may be easily read by residents, visitors and staff.
Each resident must be individually assessed to determine if they can safely smoke with or without supervision.
The assessment must include whether a smoking apron is needed, and findings should be documented in both the resident's care plan.
Reassessments should occur as necessary.
The smoking determination should be noted in the resident's care plan and in a smoking log to be kept on each residential floor. Residents who have been determined to require supervision must be actively supervised by a staff member while in the designed smoking area.

Designated areas must be public spaces and may not include bedrooms.

Designated smoking areas must include:
Signage indicating that smoking is allowed,
Easy access to fire extinguishers,
Design features that limit secondhand smoke exposure,
Noncombustible ashtrays in sufficient number,
Outside ventilation,
Metal containers with self-closing covers for ash disposal

During the entrance conference on May 15, 2025, at approximately 1:00 PM, the Nursing Home Administrator (NHA) and Director of Nursing (DON) confirmed the facility permits smoking in designated areas.

An observation conducted on May 15, 2025, at approximately 1:00 PM revealed nine residents smoking on the patio outside the activity/dining room. Although all were wearing smoking aprons and were being supervised by a staff member, no fire extinguisher or fire blanket was present in the smoking area. No signage indicating this was a designated smoking area or posting of the facility's smoking policy was observed. A locked cabinet inside the facility contained a small fire extinguisher, as reported by the activity director.

An observation conducted on May 15, 2025, at approximately 1:00 PM revealed nine residents smoking on the patio outside the activity/dining room. Although all were wearing smoking aprons and were being supervised by a staff member, no fire extinguisher or fire blanket was present in the smoking area. No signage indicating this was a designated smoking area or posting of the facility's smoking policy was observed. A locked cabinet inside the facility contained a small fire extinguisher, as reported by the activity director.

Further facility-wide observations, including resident areas and lobby spaces, also failed to identify any postings of the smoking policy.

An interview with the Activity Director on May 15, 2025, at 1:15 PM, confirmed that the smoking policy was not posted in the designated patio area, and that no fire safety equipment (e.g., fire extinguisher or fire blanket) was located outside where residents smoked. She stated that there was a small fire extinguisher located in the locked activity cabinet in the dining room She confirmed that 12 residents regularly participate in smoking multiple times of day, and the patio is used frequently.

Clinical record review for Resident 1, admitted May 6, 2025, with diagnoses including Wernicke's encephalopathy (a neurological disorder characterized by confusion, lack of coordination, and memory loss caused by thiamine deficiency), and nicotine dependence, revealed that the resident was cognitively intact.

A Social Services note dated May 8, 2025, at 2:03 PM, documented that Resident 1 was observed on the smoking patio with peers and grabbed a cigarette butt from the ashtray and a lighter from a staff member's hand to light the cigarette. Social Services intervened and explained the smoking policy. The resident complied and extinguished the cigarette.

Subsequent documentation from the Activity Department (May 8, 2025, 4:32 PM) and Social Services (May 8, 2025, 4:45 PM) recorded that Resident 1 became agitated when denied access to the smoking patio and was told he could not participate until assessed by nursing. A nursing progress note dated May 10, 2025, at 3:31 PM, documented Resident 1 became verbally aggressive, banged on the door, and had to be redirected after being denied access to smoke. Another staff member was able to calm the resident and escort him back to his room.

An interview with the DON and NHA on May 15, 2025, at approximately 1:30 PM, confirmed the facility failed to implement its smoking policy as written. Specifically, the DON acknowledged that Resident 1 had not been assessed for safe smoking and confirmed that required safety postings and equipment were not in place in the designated smoking area.

The facility failed to assess residents for safe smoking, ensure required fire safety equipment was present in the smoking area, and post smoking policies in accordance with its established procedures.

Cross refer F 627

28 Pa. Code 201.18 (b)(1)(3) Management

28 Pa. Code 209.3 (a) Smoking.


 Plan of Correction - To be completed: 06/04/2025

1) The facility is unable to retroactively correct the cited issue. Resident R1 was discharged from the facility on 05/15/2025 and relocated at another skilled nursing facility.

2) Remaining residents were reviewed to identify any potential similar situation. None could immediately be identified. All current residents have a smoking assessment completed. The facility Smoking policy has since been revised/updated.

3) Activity staff were educated on the revised smoking policy. The revised smoking policy was posted in multiple areas within the facility, including in the dining room by the exit door, next to the designated patio area. Fire safety equipment (e.g., fire extinguisher or fire blanket) is now located inside, next to the area where residents smoke. When residents go outside to smoke, an extinguisher and fire blanket are brought outside in case of emergency. Signage is present designating the smoking area.

4) The Nursing Home Administrator/Designee will monitor to assure that residents and staff are adhering to the facilities smoking policy and that fire safety equipment is brought outside when residents are smoking. This monitoring will be 3 times a week for 2 weeks, then weekly for 2 weeks, then monthly for 2 months.

Results will be reviewed by the QA Committee for 2 months, then reevaluated.

483.15(c)(1)(2)(i)(ii)(7)(e)(1)(2);483.21(c)(1)(2)(iv) REQUIREMENT Inappropriate Discharge:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.15(c) Transfer and discharge-
§483.15(c)(1) Facility requirements-
§483.15(c)(1)(i) The facility must permit each resident to remain in the facility, and not transfer or discharge the resident from the facility unless-
(A)The transfer or discharge is necessary for the resident's welfare and the resident's needs cannot be met in the facility;
(B)The transfer or discharge is appropriate because the resident's health has improved sufficiently so the resident no longer needs the services provided by the facility;
(C)The safety of individuals in the facility is endangered due to the clinical or behavioral status of the resident;
(D)The health of individuals in the facility would otherwise be endangered;
(E)The resident has failed, after reasonable and appropriate notice, to pay for (or to have paid under Medicare or Medicaid) a stay at the facility. Nonpayment applies if the resident does not submit the necessary paperwork for third party payment or after the third party, including Medicare or Medicaid, denies the claim and the resident refuses to pay for his or her stay. For a resident who becomes eligible for Medicaid after admission to a facility, the facility may charge a resident only allowable charges under Medicaid; or
(F)The facility ceases to operate.

§483.15(c)(1)(ii) The facility may not transfer or discharge the resident while the appeal is pending, pursuant to § 431.230 of this chapter, when a resident exercises his or her right to appeal a transfer or discharge notice from the facility pursuant to § 431.220(a)(3) of this chapter, unless the failure to discharge or transfer would endanger the health or safety of the resident or other individuals in the facility. The facility must document the danger that failure to transfer or discharge would pose.

§483.15(c)(2) Documentation.
When the facility transfers or discharges a resident under any of the circumstances specified in paragraphs (c)(1)(i)(A) through (F) of this section, the facility must ensure that the transfer or discharge is documented in the resident's medical record and appropriate information is communicated to the receiving health care institution or provider.
(i)Documentation in the resident's medical record must include:
(A) The basis for the transfer per paragraph (c)(1)(i) of this section.
(B) In the case of paragraph (c)(1)(i)(A) of this section, the specific resident need(s) that cannot be met, facility attempts to meet the resident needs, and the service available at the receiving facility to meet the need(s).
(ii)The documentation required by paragraph (c)(2)(i) of this section must be made by-
(A) The resident's physician when transfer or discharge is necessary under paragraph (c) (1) (A) or (B) of this section; and
(B) A physician when transfer or discharge is necessary under paragraph (c)(1)(i)(C) or (D) of this section.

§483.15(c)(7) Orientation for transfer or discharge.
A facility must provide and document sufficient preparation and orientation to residents to ensure safe and orderly transfer or discharge from the facility. This orientation must be provided in a form and manner that the resident can understand.

§483.15(e)(1) Permitting residents to return to facility.
A facility must establish and follow a written policy on permitting residents to return to the facility after they are hospitalized or placed on therapeutic leave. The policy must provide for the following.
(i)A resident, whose hospitalization or therapeutic leave exceeds the bed-hold period under the State plan, returns to the facility to their previous room if available or immediately upon the first availability of a bed in a semi-private room if the resident-
(A) Requires the services provided by the facility; and
(B) Is eligible for Medicare skilled nursing facility services or Medicaid nursing facility services
(ii)If the facility that determines that a resident who was transferred with an expectation of returning to the facility, cannot return to the facility, the facility must comply with the requirements of paragraph (c) as they apply to discharges.

§483.15(e)(2) Readmission to a composite distinct part. When the facility to which a resident returns is a composite distinct part (as defined in § 483.5), the resident must be permitted to return to an available bed in the particular location of the composite distinct part in which he or she resided previously. If a bed is not available in that location at the time of return, the resident must be given the option to return to that location upon the first availability of a bed there.

§483.21(c)(1) Discharge Planning Process
The facility must develop and implement an effective discharge planning process that focuses on the resident's discharge goals, the preparation of residents to be active partners and effectively transition them to post-discharge care, and the reduction of factors leading to preventable readmissions. The facility's discharge planning process must be consistent with the discharge rights set forth at 483.15(b) as applicable and-
(i) Ensure that the discharge needs of each resident are identified and result in the development of a discharge plan for each resident.
(ii) Include regular re-evaluation of residents to identify changes that require modification of the discharge plan. The discharge plan must be updated, as needed, to reflect these changes.
(iii) Involve the interdisciplinary team, as defined by §483.21(b)(2)(ii), in the ongoing process of developing the discharge plan.
(iv) Consider caregiver/support person availability and the resident's or caregiver's/support person(s) capacity and capability to perform required care, as part of the identification of discharge needs.
(v) Involve the resident and resident representative in the development of the discharge plan and inform the resident and resident representative of the final plan.
(vi) Address the resident's goals of care and treatment preferences.
(vii) Document that a resident has been asked about their interest in receiving information regarding returning to the community.
(A) If the resident indicates an interest in returning to the community, the facility must document any referrals to local contact agencies or other appropriate entities made for this purpose.
(B) Facilities must update a resident's comprehensive care plan and discharge plan, as appropriate, in response to information received from referrals to local contact agencies or other appropriate entities.
(C) If discharge to the community is determined to not be feasible, the facility must document who made the determination and why.
(viii) For residents who are transferred to another SNF or who are discharged to a HHA, IRF, or LTCH, assist residents and their resident representatives in selecting a post-acute care provider by using data that includes, but is not limited to SNF, HHA, IRF, or LTCH standardized patient assessment data, data on quality measures, and data on resource use to the extent the data is available. The facility must ensure that the post-acute care standardized patient assessment data, data on quality measures, and data on resource use is relevant and applicable to the resident's goals of care and treatment preferences.
(ix) Document, complete on a timely basis based on the resident's needs, and include in the clinical record, the evaluation of the resident's discharge needs and discharge plan. The results of the evaluation must be discussed with the resident or resident's representative. All relevant resident information must be incorporated into the discharge plan to facilitate its implementation and to avoid unnecessary delays in the resident's discharge or transfer.

§483.21(c)(2) Discharge Summary
When the facility anticipates discharge, a resident must have a discharge summary that includes, but is not limited to, the following:

(iv) A post-discharge plan of care that is developed with the participation of the resident and, with the resident's consent, the resident representative(s), which will assist the resident to adjust to his or her new living environment. The post-discharge plan of care must indicate where the individual plans to reside, any arrangements that have been made for the resident's follow up care and any post-discharge medical and non-medical services.
Observations:

Based on clinical record review and staff interview, it was determined the facility failed to ensure that the discharge process honored the resident's preferences and goals and failed to demonstrate that the discharge was appropriate and necessary, for one of six sampled residents (Resident 1).

Findings include:

Clinical record review revealed the resident was admitted to the facility on May 6, 2025 with diagnosis to include, Wernicke's Encephalopathy (an acute inflammatory hemorrhagic encephalopathy caused by thiamine deficiency, often associated with chronic alcoholism or malnutrition, characterized by loss of muscle coordination, visual disturbances such as diplopia, and confusion), alcohol-induced psychotic disorder, alcoholic cirrhosis of the liver without ascites, and nicotine dependence. Documentation indicated the resident was cognitively intact. While it was noted that the resident had a legal guardian, the facility was unable to produce documentation confirming guardianship status during the survey.

A review of a social services note dated May 6, 2025, at 5:49 P.M. revealed, I allowed time for Resident 1 to vent his feelings related to his admission. The resident voiced his desire to move to a different facility located in a neighboring city. The social worker documented that she would contact the guardian the following day to discuss the resident's wishes.

A review of a social services note dated May 8, 2025, at 11:14 A.M. revealed, Social Services received a visit from Resident 1's Guardian today. This worker informed the Guardian that the resident would like to move to a facility in a local city. The guardian gave permission for the resident's records to be sent to two local skilled nursing facilities.

However, a social services note dated May 15, 2025, at 8:14 A.M., indicated the resident was being transferred to a facility located several hours away from the current facility, contradicting the resident's stated desire to remain in a local setting.

A nurses note dated May 15, 2025, at 9:39 A.M. revealed the resident was discharged from the facility to facility identified as located several hours distance away.

During an interview conducted on May 15, 2025, at 2:00 P.M., the facility social services worker stated that Resident 1 had clearly expressed his desire to be transferred to a local skilled nursing facility that permitted smoking. The social worker could not explain why the discharge did not align with the resident's expressed preferences, nor was there documentation justifying why an appropriate local discharge option could not be pursued or why the facility was no longer able to meet the resident's needs.

The facility failed to demonstrate that the discharge was based on the resident's goals or that it was necessary and appropriate. Furthermore, there was no evidence the resident was involved in the discharge decision-making process in a meaningful way that honored his preferences, nor was there documentation to show that alternative local placement options had been exhausted or deemed unsuitable.

Cross refer F 926

28 Pa. Code 201.29(h) Resident rights

28 Pa. Code 201.14(a) Responsibility of Licensee







 Plan of Correction - To be completed: 06/04/2025

1) The facility is unable to retroactively correct the cited issue. Resident R1 was discharged from the facility on 05/15/2025 and relocated to another skilled nursing facility.

2) Remaining residents were reviewed to identify any potential similar situation. None could immediately be identified, as currently there are no residents residing within the facility, requesting a transfer to another facility.

3) The Social Service Director, was educated to involve the resident, based on their achieved goals or when necessary and appropriate, in their discharge process, to honor their preferences as much as possible. When placement options have been exhausted or deemed unsuitable and do not align with the resident's expressed preferences; this shall be documented to justify why the requested discharge option could not be pursued or why the facility was no longer able to meet the resident's needs

4) The Nursing Home Administrator/Designee will monitor to assure that any/all future transfers to another skilled facility, align with the discharged resident's preferences, when possible; and if not, that there is documentation why preferences could not be pursued or why the facility was no longer able to meet the resident's needs. This monitoring will be monthly for 3 months.

Results will be reviewed by the QA Committee for 2 months, then reevaluated.

§ 211.12(f.1)(3) LICENSURE Nursing services. :State only Deficiency.
(3) Effective July 1, 2024, a minimum of 1 nurse aide per 10 residents during the day, 1 nurse aide per 11 residents during the evening, and 1 nurse aide per 15 residents overnight.

Observations:

Based on a review of nurse staffing and staff interview, it was determined the facility failed to ensure the minimum nurse aide staff to resident ratio was provided on each shift for 7 shifts out of 21 reviewed.

Findings include:

A review of the facility's weekly staffing records revealed that on the following dates the facility failed to provide minimum nurse aide staff of 1:10 on the day shift, 1:11 on the evening shift, and 1:15 on the night shift based on the facility's census.

May 8, 2025 - 6.47 nurse aides on the evening shift, versus the required 6.82 for a census of 75.
May 10, 2025 - 6.97 nurse aides on the day shift, versus the required 7.90 for a census of 79.
May 10, 2025 - 6.84 nurse aides on the evening shift, versus the required 7.09 for a census of 78.
May 10, 2025 - 5 nurse aides on the night shift, versus the required 5.20 for a census of 78.
May 11, 2025 - 6.06 nurse aides on the day shift, versus the required 7.80 for a census of 78.
May 11, 2025 - 5.44 nurse aides on the evening shift, versus the required 7.09 for a census of 78.
May 13, 2025 - 6.31 nurse aides on the evening shift, versus the required 7.18 for a census of 79.

On the above dates mentioned no additional excess higher-level staff were available to compensate this deficiency.

An interview with the Nursing Home Administrator on May 15, 2025, at approximately 2:00 PM, confirmed the facility had not met the required nurse aide to resident ratios on the above dates.





 Plan of Correction - To be completed: 06/04/2025

1) The facility is unable to retroactively correct the cited issue.

2) Daily staffing meetings are held with the scheduler, Director of Nursing and Nursing Home Administrator (NHA) to review the current day CNA staffing ratios and upcoming days CNA staffing ratios. The scheduler also has twice daily on-line meetings with the corporate regional staffing manager to address any concerns.

3) The facility's nursing scheduler was educated on regulated staffing requirements. The nursing scheduler will work with the NHA, to properly utilize the Department of Heath's Staffing Calculation tool. By utilizing this tool, the scheduler can readily identify and correct any staffing need, before they occur. In the absence of facility staff to cover any shortage, agency staff will be utilized. In an attempt to hire additional new employees, to fill staffing vacancies, the nursing scheduler and the human resources director are attending area and regional job fairs.

4) The Director of Nursing/Designee will monitor to assure that required CNA staffing ratios/requirements are met. This monitoring will occur 4 x week for 4 weeks.

Results will be reviewed by the QA Committee for 2 months, then reevaluated.

§ 211.12(f.1)(4) LICENSURE Nursing services. :State only Deficiency.
(4) Effective July 1, 2023, a minimum of 1 LPN per 25 residents during the day, 1 LPN per 30 residents during the evening, and 1 LPN per 40 residents overnight.
Observations:

Based on a review of nurse staffing and staff interview, it was determined the facility failed to ensure the minimum licensed practical nurse staff to resident ratio was provided on each shift for 2 shifts out of 21 reviewed.

Findings include:

A review of the facility's weekly staffing records revealed that on the following dates the facility failed to provide minimum licensed practical nurse (LPN) staff of 1 LPN per 30 residents during the evening based on the facility's census.

May 13, 2025 - 3.16 LPNs on the evening shift, versus the required 3.20 for a census of 80.
May 14, 2025 - 3.13 LPNs on the evening shift, versus the required 3.16 for a census of 79.

On the above dates mentioned no additional excess higher-level staff were available to compensate this deficiency.

An interview with the Nursing Home Administrator on May 15, 2025, approximately 2:00 PM, confirmed the facility had not met the required LPN to resident ratios on the above dates.



 Plan of Correction - To be completed: 06/04/2025

1) The facility is unable to retroactively correct the cited issue.

2) Daily staffing meetings are held with the scheduler, Director of Nursing and Nursing Home Administrator (NHA) to review the current day LPN staffing ratios and upcoming days LPN staffing ratios. The scheduler also has twice daily on-line meetings with the corporate regional staffing manager to address any concerns.

3) The facility's nursing scheduler was educated on regulated staffing requirements. The nursing scheduler will work with the NHA, to properly utilize the Department of Heath's Staffing Calculation tool. By utilizing this tool, the scheduler can readily identify and correct any staffing need, before they occur. In the absence of facility staff to cover any shortage, agency staff will be utilized. In an attempt to hire additional new employees, to fill staffing vacancies, the nursing scheduler and the human resources director are attending area and regional job fairs.

4) The Director of Nursing/Designee will monitor to assure that required LPN staffing ratios/requirements are met. This monitoring will occur 4 x week for 4 weeks.

Results will be reviewed by the QA Committee for 2 months, then reevaluated.

§ 211.12(i)(2) LICENSURE Nursing services.:State only Deficiency.
(2) Effective July 1, 2024, the total number of hours of general nursing care provided in each 24-hour period shall, when totaled for the entire facility, be a minimum of 3.2 hours of direct resident care for each resident.

Observations:

Based on a review of nurse staffing and resident census and staff interview, it was determined the facility failed to consistently provide minimum general nursing care hours to each resident daily.

Findings include:

A review of the facility's staffing levels revealed that on the following dates the facility failed to provide minimum nurse staffing of 3.2 hours of general nursing care to each resident:

May 10, 2025 - 3.10 direct care nursing hours per resident.
May 11, 2025 - 3.0 direct care nursing hours per resident.

The facility's general nursing hours were below minimum required levels on the dates noted above.

An interview with the Nursing Home Administrator on May 15, 2025, at approximately 2:00 PM confirmed the facility failed to consistently provide minimum general nursing care hours to each resident daily.



 Plan of Correction - To be completed: 06/04/2025

1) The facility is unable to retroactively correct the cited issue.

2) The facility will review the upcoming schedule to assure that minimum staffing requirements are met. Additional staff are being utilized to meet the revised minimum staffing requirements.

3) The facility's nursing scheduler was educated on regulated staffing requirements. Daily staffing meetings occur daily to review upcoming nursing schedules, and recently completed schedules to assure staffing requirements are and were met. In an attempt to hire additional new employees, to fill staffing vacancies, the nursing scheduler and the human resources director are attending area and regional job fairs.

4) The Director of Nursing/Designee will monitor to assure that required minimum staffing requirements are met. This monitoring will occur 4 x week for 4 weeks.

Results will be reviewed by the QA Committee for 2 months, then reevaluated.


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