§483.15(c)(3) Notice before transfer. Before a facility transfers or discharges a resident, the facility must- (i) Notify the resident and the resident's representative(s) of the transfer or discharge and the reasons for the move in writing and in a language and manner they understand. The facility must send a copy of the notice to a representative of the Office of the State Long-Term Care Ombudsman. (ii) Record the reasons for the transfer or discharge in the resident's medical record in accordance with paragraph (c)(2) of this section; and (iii) Include in the notice the items described in paragraph (c)(5) of this section.
§483.15(c)(4) Timing of the notice. (i) Except as specified in paragraphs (c)(4)(ii) and (c)(8) of this section, the notice of transfer or discharge required under this section must be made by the facility at least 30 days before the resident is transferred or discharged. (ii) Notice must be made as soon as practicable before transfer or discharge when- (A) The safety of individuals in the facility would be endangered under paragraph (c)(1)(i)(C) of this section; (B) The health of individuals in the facility would be endangered, under paragraph (c)(1)(i)(D) of this section; (C) The resident's health improves sufficiently to allow a more immediate transfer or discharge, under paragraph (c)(1)(i)(B) of this section; (D) An immediate transfer or discharge is required by the resident's urgent medical needs, under paragraph (c)(1)(i)(A) of this section; or (E) A resident has not resided in the facility for 30 days.
§483.15(c)(5) Contents of the notice. The written notice specified in paragraph (c)(3) of this section must include the following: (i) The reason for transfer or discharge; (ii) The effective date of transfer or discharge; (iii) The location to which the resident is transferred or discharged; (iv) A statement of the resident's appeal rights, including the name, address (mailing and email), and telephone number of the entity which receives such requests; and information on how to obtain an appeal form and assistance in completing the form and submitting the appeal hearing request; (v) The name, address (mailing and email) and telephone number of the Office of the State Long-Term Care Ombudsman; (vi) For nursing facility residents with intellectual and developmental disabilities or related disabilities, the mailing and email address and telephone number of the agency responsible for the protection and advocacy of individuals with developmental disabilities established under Part C of the Developmental Disabilities Assistance and Bill of Rights Act of 2000 (Pub. L. 106-402, codified at 42 U.S.C. 15001 et seq.); and (vii) For nursing facility residents with a mental disorder or related disabilities, the mailing and email address and telephone number of the agency responsible for the protection and advocacy of individuals with a mental disorder established under the Protection and Advocacy for Mentally Ill Individuals Act.
§483.15(c)(6) Changes to the notice. If the information in the notice changes prior to effecting the transfer or discharge, the facility must update the recipients of the notice as soon as practicable once the updated information becomes available.
§483.15(c)(8) Notice in advance of facility closure In the case of facility closure, the individual who is the administrator of the facility must provide written notification prior to the impending closure to the State Survey Agency, the Office of the State Long-Term Care Ombudsman, residents of the facility, and the resident representatives, as well as the plan for the transfer and adequate relocation of the residents, as required at § 483.70(l).
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Observations:
Based on review of resident clinical records, and staff interviews, it was determined that the facility failed to provide a transfer notice to a representative of the Office of the Long-Term Care Ombudsman Division for two of three residents (Resident R1, and R9). Findings Include: A review of the facility policy "Transfer and discharge- 30 day" last reviewed 7/9/24, indicated a resident/representative will be notified in writing the reason for the transfer or discharge using the notice of transfer or discharge form, this includes sending a copy to the Office of the Long-Term Care Ombudsman A review of Resident R1's clinical record indicates admission date of 7/12/24, with the diagnoses of Vascular Dementia with agitation (decline in thinking skills caused by reduced blood flow), Urinary tract infection (infection in the urinary system), and Hypertension (high blood pressure). A review of Resident R1's clinical record revealed that the resident was transferred to the hospital on 7/15/24, and has not returned to facility. A review of Resident R1's clinical record indicated the facility failed to include documented evidence that the facility provided a written transportation notification to the Office of Long-Term Care Ombudsman for the hospitalization on 7/15/24. A review of Resident R9's clinical record indicated the resident was admitted to the facility on 7/20/24, with the diagnosis of end stage renal disease (kidneys permanently fail to work), anemia (low iron in the blood), diabetes (high sugar in the blood). A review of Resident R9's clinical record revealed that the resident was transferred to the hospital on 7/24/24, and has not returned to facility. A review of Resident R9's clinical record indicated the facility failed to include documented evidence that the facility provided a written transportation notification to the Office of Long-Term Care Ombudsman for the hospitalization on 7/24/24. During an interview on 7/31/24, at 10:54 a.m. Social Service Director Employee E1 stated " I do not notify the ombudsman of a transfer to the hospital, I didn't know that they needed to be notified". During an interview on 7/31/24, at 2:10 p.m. the Director of Nursing (DON) stated, "We do not send anything to the Ombudsman's Office" and confirmed that the facility failed to provide a transfer notice to a representative of the Office of the Long-Term Care Ombudsman Division for two of three residents.
28 Pa. Code 201.29 (a) (c.3) (2) Resident rights.
| | Plan of Correction - To be completed: 08/21/2024
The Facility will inform the Office of Long-Term Care Ombudsman of the hospitalizations of R1 and R9.
A Transfer/Discharge Log will be developed to track all discharges and transfers and will be updated as needed. The Facility will provide a transfer notice to the representative of the Office of Long-Term Care Ombudsman Division per the facility policy, for all residents that transfer or discharge from the facility.
The Nursing Home Administrator/designee will educate the Social Worker on utilizing the Transfer/Discharge Log and on providing a transfer notice to the representative of the Office of Long-Term Care Ombudsman Division
The Nursing Home Administrator/designee will audit the Transfer/Discharge Log daily times fourteen (14) days and then weekly times 2 weeks.
Results of the audits will be reviewed at the Quality Assurance meetings until substantial compliance has been met.
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