Pennsylvania Department of Health
CLAREMONT NURSING & REHABILITATION CENTER
Patient Care Inspection Results

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CLAREMONT NURSING & REHABILITATION CENTER
Inspection Results For:

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CLAREMONT NURSING & REHABILITATION CENTER - Inspection Results Scope of Citation
Number of Residents Affected
By Deficient Practice
Initial comments:

Based on findings of an abbreviated complaint survey completed on July 11, 2024, it was determined that Claremont Nursing and Rehabilitation Center was not in compliance with the following requirements of 42 CFR Part 483, Subpart B, Requirements for Long Term Care and the 28 PA Code, Commonwealth of Pennsylvania Long Term Care Licensure Regulations.


 Plan of Correction:


483.25 REQUIREMENT Quality of Care:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§ 483.25 Quality of care
Quality of care is a fundamental principle that applies to all treatment and care provided to facility residents. Based on the comprehensive assessment of a resident, the facility must ensure that residents receive treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices.
Observations:

Based on clinical record review and staff interviews, it was determined that the facility failed to ensure care and services are provided in accordance with professional standards of practice related to wound assessments for one of six residents reviewed (Resident 5).

Findings include:

Review of Resident 5's clinical record revealed diagnoses that included atherosclerosis (buildup of plaque in the walls of arteries causing reduced blood flow) and type two diabetes mellitus (the body does not make enough insulin or cannot use it as well as it should).

Review of Resident 5's nursing progress notes revealed a note dated June 2, 2024, at 10:44 PM, that stated, "called Gentiva Hospice RN [Registered Nurse] about resident wound deterioration to LLE (left lower extremity) who stated to refer to wound team asap on Monday, covering dressing applied for now, area cleansed as ordered, MD notified, left message for Family member."

Review of progress note dated June 3, 2024, at 10:35 PM, stated, "Resident started on doxycycline 100 mg for left shin wound. No adverse effect noted, tolerated well. Vitals stable. Took all meds without difficulty and fluids. Pain management effective."

Review of Resident 5's wound and skin note dated June 3, 2024, revealed the wound consultant nurse practitioner documented maggots were present in Resident 5's left anterior shin wound and ordered the wound to be cleansed with 0.125% dakins solution (diluted bleach wound cleansing solution), dakins moistened fluffed gauze to the base of the wound and secured with bordered gauze twice daily and as needed. A wound and skin note dated June 5, 2024, from the wound consultant nurse practitioner documented no live maggots were present in Resident 5's left anterior shin wound.

Review of Resident 5's clinical record revealed no assessment of the wound and no documentation of maggots present in the wound in the progress notes.

Further review of Resident 5's clinical record failed to reveal evidence that the facility nursing staff continued to monitor or assess Resident 5's wound after the maggots were identified.

A staff interview on July 11, 2024, at 10:35 AM, with Employee 2 (Registered Nurse) revealed, Employee 2 was one of the registered nurse supervisors for the building the evening of June 2, 2024. Employee 2 stated that she was notified around 9:30 PM - 10:00 PM by the licensed practical nurse on the floor that Resident 5's wound looked different than it had previously. Employee 2 stated she went and assessed it (she said she had never seen it prior). Resident 5's left shin "wound was shiny black with something moving deep down in it".

A staff interview on July 11, 2024, at 12:37 PM, with Employee 1 (Nurse Practitioner) revealed Employee 1 arrived at the facility June 3, 2024, for wound rounds. The wound nurse at the facility informed Employee 1 that there was a concern of possible maggots in Resident 5's wound. Employee 1 immediately assessed Resident 5's wound and confirmed there were maggots in the wound.

A staff interview on July 10, 2024 at 12:30 PM, with the Director of Nursing revealed Resident 5 did have maggots in his left shin wound. She stated the physician was notified and orders were initiated to cleanse the wound with dakins solution several times a day and keep the wound covered.

28 Pa. Code 201.18(b)(1) Management
28 Pa. Code 211.12(d)(1)(5) Nursing services



 Plan of Correction - To be completed: 08/11/2024

This Plan of Correction constitutes my written allegation of compliance for the deficiencies cited. However, submission of this Plan of Correction is not an admission that a deficiency exists or that one was cited correctly. This Plan of Correction is submitted to meet requirements established by state and federal law.

No ill effects are noted as a result of the deficiency. A nursing clarification note was added to the medical record that detailed the presence of maggots in resident #5's wound. A new PCC order set will be introduced that requires the nurses to document the ongoing monitoring and/or assessment of the resident wounds.

The facility DON or designee will review the previous month of wound care provided to residents for evidence of nursing assessments of the wounds in the progress notes, and for evidence of documented ongoing nursing monitoring or assessments.

The DON or designee will in-service the facility nursing staff that resident wounds must have documented assessments and ongoing documentation of the monitoring and/or assessments of those wounds.

The DON or designee will audit the resident wounds records for evidence of documented nursing assessments of the wounds, and ongoing documentation of monitoring and/or assessments of those wounds, weekly x 4, then monthly x 3 months. Results of the audits will be submitted to the Quality Assurance and Performance Committee.

483.90(i)(4) REQUIREMENT Maintains Effective Pest Control Program:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.90(i)(4) Maintain an effective pest control program so that the facility is free of pests and rodents.
Observations:

Based on record review and staff interviews, it was determined that the facility failed to maintain an effective pest control program for one of four months reviewed (May 2024).

Findings Include:

Review of Resident 5's clinical record revealed diagnoses that included atherosclerosis (buildup of plaque in the walls of arteries causing reduced blood flow) and type two diabetes mellitus (the body does not make enough insulin or cannot use it as well as it should).

Further review of Resident 5's clinical records revealed a wound care note dated June 3, 2024, that stated maggots were present in Resident 5's left anterior shin wound.

A staff interview on July 11, 2024, at 10:35 AM, with Employee 2 (Registered Nurse) revealed, Employee 2 was one of the registered nurse supervisors for the building the evening of June 2, 2024. Employee 2 stated that she and was notified around 9:30 PM - 10:00 PM by the licensed practical nurse on the floor that Resident 5's wound looked different than it had previously. Employee 2 stated she went and assessed it (she said she had never seen it prior). Resident 5's left shin "wound was shiny black with something moving deep down in it".

A staff interview on July 11, 2024, at 12:37 PM, with Employee 1 (Nurse Practitioner), revealed Employee 1 arrived at the facility June 3, 2024, for wound rounds. The wound nurse at the facility informed Employee 1 that there was a concern of possible maggots in Resident 5's wound. Employee 1 immediately assessed Resident 5's wound and confirmed there were maggots in the wound.

Review of facility pest control record dated April 23, 2024, revealed the pest control company noted fruit flies were present in the kitchen and the baseboards and drains throughout the kitchen were treated.

Further review of the facility's pest control records revealed the next pest control visit was not until June 27, 2024. There was no documentation the facility had a pest control visit in May 2024.

An email correspondence with the Nursing Home Administrator on July 10, 2024, at 2:41 PM, revealed the facility typically has monthly pest control visits, but did not have a visit in May 2024 due to having two pest control visits in March 2024.

28 Pa. Code 201.18(e)(2.1) Management



 Plan of Correction - To be completed: 08/11/2024

No ill effects are noted as a result of the deficiency. The Pest Control service vendor visited the facility for routine service calls in June and July.

The facility NHA or designee will review the last 2 months of pest control visit notes to determine if there are any ongoing issues that have not been resolved.

The NHA or designee will in-service the facility maintenance staff that there should be monthly pest control visits and that any unresolved issue must be reported for additional service visits.

The NHA or designee will audit the monthly pest control visit log and the service call notes for any unresolved issues monthly x 4. Results of the audits will be submitted to the Quality Assurance and Performance Committee.

§ 211.12(f.1)(3) LICENSURE Nursing services. :State only Deficiency.
(3) Effective July 1, 2024, a minimum of 1 nurse aide per 10 residents during the day, 1 nurse aide per 11 residents during the evening, and 1 nurse aide per 15 residents overnight.

Observations:

Based on staffing document review and staff interview, it was determined that the facility failed to ensure a required minimum of one Nurse Aide (NA) per 10 residents on day shift for one of 14 days reviewed (July 6, 2024), and one NA per 15 residents on night shift for two of 14 days reviewed (July 4 and 6, 2024) as calculated by full time equivalent (FTE - number of staff required calculated by determining the required number of hours of full time shifts worked to meet the minimum staff to resident ratio).

Findings include:

Review of staffing information for the night shift of July 4, 2024, revealed a resident census of 265, which resulted in a minimum NA FTE of 17.67; submitted information revealed the facility provided 16.10.

Review of staffing information for the day shift of July 6, 2024, revealed a resident census of 264, which resulted in a minimum NA FTE of 26.40; submitted information revealed the facility provided 23.47.

Review of staffing information for the night shift of July 6, 2024, revealed a resident census of 264, which resulted in a minimum NA FTE of 17.60; submitted information revealed the facility provided 15.40.

During an interview with the Nursing Home Administrator on July 10, 2024, he revealed that the facility did not staff this way, but experienced call outs and were not able to fill all open slots.


 Plan of Correction - To be completed: 08/11/2024

No ill effects to residents are noted as a result of the finding. The finding cannot be retroactively corrected.  

The Administrator or designee will educate the staffing scheduler and the nursing leadership team on: 1) the requirement to maintain CNA staffing ratios that meet federal and state requirements by using the updated methodology and tool for calculation; and 2) the steps to take during an unexpected staffing shortage, including: calling in staff that could come in on a moment's notice; contacting our contracted staffing agencies for staff; and incentivizing working staff to pick up additional shifts.

The Facility will continue to execute a labor management strategy that includes offering shift pick-up opportunities; advanced scheduling to staff and agency partners through an online scheduling application; and redeployment of ancillary certified staff for additional support. The Facility will execute a recruiting plan which includes approaches such as: an employee referral program; market advertising; direct mail; electronic job boards; community partnerships; and paid CNA class opportunities. Steps taken during an unexpected staffing shortage will include: calling in staff that could come in on a moment's notice; contacting our contracted staffing agencies for staff; and incentivizing working staff to pick up additional shifts.

The Administrator or designee will daily audit the staffing projections for compliance with CNA staffing ratios. Staffing shortages will be immediately addressed. Audit results will be presented to the Quality Assurance Performance Improvement Meeting monthly for three months and until compliance is achieved and maintained.

§ 211.12(i)(2) LICENSURE Nursing services.:State only Deficiency.
(2) Effective July 1, 2024, the total number of hours of general nursing care provided in each 24-hour period shall, when totaled for the entire facility, be a minimum of 3.2 hours of direct resident care for each resident.

Observations:

Based on review of staffing data furnished by the facility and staff interview, it was determined that the facility failed to ensure the total number of nursing care hours provided in each 24-hour period be a required minimum of 3.20 hours of direct care for each resident for one of 14 days reviewed (July 6, 2024).

Findings include:

Review of staffing and resident census data provided by the facility dated June 23, 2024 - July 6, 2024, revealed that the facility provided only 3.03 hours of direct care for each resident on July 6, 2024.

During an interview with the Nursing Home Administrator on July 10, 2024, he acknowledged that the facility was below the required minimum PPD on July 6, 2024. He also revealed that the facility did not staff that way, but had call outs and were not able to fill all open slots.


 Plan of Correction - To be completed: 08/11/2024

No ill effects to residents are noted as a result of the deficiency. The finding cannot be retroactively corrected.  

The Administrator or designee will educate the staffing scheduler and the nursing leadership team on: 1) the requirement to maintain nursing care hours that meet federal and state requirements by using the updated methodology and tool for calculation; and 2) the steps to take during an unexpected staffing shortage, including: calling in staff that could come in on a moment's notice; contacting our contracted staffing agencies for staff; and incentivizing working staff to pick up additional shifts.

The Facility will continue to execute a labor management strategy that includes offering shift pick-up opportunities; advanced scheduling to staff and agency partners through an online scheduling application; and redeployment of ancillary certified staff for additional support. The Facility will execute a recruiting plan which includes approaches such as: an employee referral program; market advertising; direct mail; electronic job boards; community partnerships; and paid CNA class opportunities. Steps taken during an unexpected staffing shortage will include: calling in staff that could come in on a moment's notice; contacting our contracted staffing agencies for staff; and incentivizing working staff to pick up additional shifts.

The Administrator or designee will daily audit the staffing projections for compliance with direct resident care hours. Staffing shortages will be immediately addressed. Audit results will be presented to the Quality Assurance Performance Improvement Meeting monthly for three months and until compliance is achieved and maintained.


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