Pennsylvania Department of Health
AMOROSO HEALTHCARE AND REHABILITATION WOODRIDGE
Patient Care Inspection Results

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AMOROSO HEALTHCARE AND REHABILITATION WOODRIDGE
Inspection Results For:

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AMOROSO HEALTHCARE AND REHABILITATION WOODRIDGE - Inspection Results Scope of Citation
Number of Residents Affected
By Deficient Practice
Initial comments:

Based on an Abbreviated Compliant Survey completed on September 10, 2026, it was determined that Amoroso Healthcare and Rehabilitation at Woodridge, was not in compliance with the following Requirements of 42 CFR Part 483, Subpart B, Requirements for Long Term Care Facilities and the 28 Pa. Code, Commonwealth of Pennsylvania Long Term Care Licensure Regulations related to the health portion of the survey process.



 Plan of Correction:


483.10(i)(1)-(7) REQUIREMENT Safe/Clean/Comfortable/Homelike Environment:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.10(i) Safe Environment.
The resident has a right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

The facility must provide-
§483.10(i)(1) A safe, clean, comfortable, and homelike environment, allowing the resident to use his or her personal belongings to the extent possible.
(i) This includes ensuring that the resident can receive care and services safely and that the physical layout of the facility maximizes resident independence and does not pose a safety risk.
(ii) The facility shall exercise reasonable care for the protection of the resident's property from loss or theft.

§483.10(i)(2) Housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior;

§483.10(i)(3) Clean bed and bath linens that are in good condition;

§483.10(i)(4) Private closet space in each resident room, as specified in §483.90 (e)(2)(iv);

§483.10(i)(5) Adequate and comfortable lighting levels in all areas;

§483.10(i)(6) Comfortable and safe temperature levels. Facilities initially certified after October 1, 1990 must maintain a temperature range of 71 to 81°F; and

§483.10(i)(7) For the maintenance of comfortable sound levels.
Observations:

Based on policy review, observations, and staff interviews, it was determined that the facility failed to ensure each resident the right to a clean and homelike environment, including care for resident equipment, for two of six residents observed (Residents 1 and 2).

Findings Include:

Review of the facility's policy, titled "Assistance with Creating a Homelike Environment and Settling and Securing Personal Possessions," revised June 2026, defined its purpose: "To ensure that every resident admitted to [Facility] ...receives active staff assistance ...and safeguarding personal possessions."

An observation of Resident 1 on September 9, 2026, at 10:04 AM, in the dining room revealed a significant amount of dried food debris on the arm rests, both wheels, including its spokes, and in his seating area.

An observation of Resident 2 on September 9, 2026, at 10:08 AM, also in the dining room, revealed a significant amount of debris on her wheelchair at the foot area, and one missing arm rest.

An interview with the Director of Nursing on September 9, 2026, at 11:30 AM, revealed the facility should have a wheelchair cleaning schedule in place and acknowledged Resident 1's and Resident 2's wheelchairs should be cleaned.

An interview with Employee 6 (Director of Housekeeping and Laundry) on September 9, 2026, at 1:03 PM, revealed that her department is now fully staffed and a plan is in place to implement a regular resident wheelchair cleaning schedule.

28 Pa. Code 201.18 (d) (2.1) Management


 Plan of Correction - To be completed: 10/20/2026

Resident #1's wheelchair was cleaned on September 17, 2026. Resident #2's Wheelchair was cleaned on September 17, 2026. New arm rests were placed on Resident #2's personal wheelchair on September 16, 2026.
Director of Housekeeping/designee will conduct an audit of current wheelchairs in use to identify those that need to be cleaned. Wheelchairs will be cleaned as per the schedule. Director of Maintenance/designee will conduct an audit of current wheelchairs in use to identify other arm rests that may need to be replaced. Resident Representatives will be notified if personal wheelchairs need arm rests to be replaced.
Housekeeping and nursing staff will be educated on wheelchair cleaning responsibilities. A wheelchair cleaning schedule has been developed and housekeeping staff will be educated on the schedule.
Director of Housekeeping/designee will conduct audits on wheelchair cleanliness. Director of Maintenance/designee will conduct audits on wheelchair arm rests. Audits will consist of observation of up to ten (10) chairs in use weekly. Audits will be conducted weekly for four (4) weeks, then monthly for two (2) months. Audit results will be forwarded to the Quality Assurance Committee for review and recommendation.

483.25 REQUIREMENT Quality of Care:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§ 483.25 Quality of care
Quality of care is a fundamental principle that applies to all treatment and care provided to facility residents. Based on the comprehensive assessment of a resident, the facility must ensure that residents receive treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices.
Observations:

Based on policy review, clinical record review, and staff interview, it was determined that the facility failed to ensure its residents receive treatment and care in accordance with professional standards of practice for one of six residents reviewed (Resident 3).

Findings Include:

Review of the facility's policy, titled "Medication and Treatment Orders, Dental Services," reviewed June 2026, read, in part, "All orders for treatment of the resident's dental problems must be in writing and signed and dated by the dentist providing the service." The policy continued, "Medication orders and treatment will be administered by nursing service personnel as soon as the order has been received."

Review of Resident 3's clinical record revealed diagnoses that included hypertension (elevated blood pressure) and dysphagia (difficulty in swallowing).

Review of Resident 3's Dental Consult Sheet, dated August 27, 2026, revealed an exam with the results that read "#30 implant failed, needs Ext [extracted]."

Further review of the consult revealed the dentist ordered medication that included "Amox [ Amoxicillin] 500 MG TID [3 times per day] and Motrin 600 MG Q [every] 8 hours PRN [as needed] for pain."

Review of Resident 3's Physician's Orders revealed both medications were not available to the Resident or ordered by the facility until September 2, 2026.

Review of Resident 3's Medication Administration Record (MAR) for the month of September 2026 revealed the Amoxicillin was administered on September 2 at 1700 [5:00 PM]. The MAR also revealed the Motrin was administered to Resident 3 beginning September 3, 2026, after reporting a pain level of 6.

An interview with the Director of Nursing on September 9, 2026, at 11:38 AM, revealed that the facility has experienced difficulty with receiving approval for dental recommendations in a timely manner and is reevaluating that process with its medical providers. The interview also confirmed Resident 3's medications recommended by the dentist during the visit on August 27, 2026, should have been provided prior to September 2, 2026.

28 Pa. Code 211.12 (d) (1) (2) (5)


 Plan of Correction - To be completed: 10/20/2026

Resident # 3 completed his course of antibiotics without incident. Resident #3 was assessed by a physician on September 16, 2026 without findings of infection or indication/verbalization of pain.
Director of Nursing/designee will conduct chart reviews of current residents for the last thirty (30) days to identify any other delays in consultant order initiation. Any identified delays will be referred to the Medical Director and the resident(s) evaluated by a medical provider.
Licensed nurses will be educated by the Director of Nursing/designee to notify the Medical Director if recommendations from a consultant provider are not addressed timely, specifically if there are recommendations for medication changes. Medical Providers will be educated to ensure consultant recommendations are reviewed and addressed timely.
Director of Nursing/designee will conduct audits of consultant recommendations to ensure they are addressed timely. Up to ten (10) residents' charts will be audited weekly for four (4) weeks, then monthly for two (2) months. Audit results will be forwarded to the Quality Assurance Committee for review and recommendation.

§483.35(g)(1)-(4) REQUIREMENT Posted Nurse Staffing Information:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.35(g) Nurse Staffing Information.

§483.35(g)(1) Data requirements. The facility must post the following information on a daily basis:

(i) Facility name.

(ii) The current date.

(iii) The total number and the actual hours worked by the following categories of licensed and unlicensed nursing staff directly responsible for resident care per shift:

(A) Registered nurses.

(B) Licensed practical nurses or licensed vocational nurses (as defined under State law).

(C) Certified nurse aides.

(iv) Resident census.

§483.35(g)(2) Posting requirements.

(i) The facility must post the nurse staffing data specified in paragraph (g)(1) of this section on a daily basis at the beginning of each shift.

(ii) Data must be posted as follows:
(A) Clear and readable format.

(B) In a prominent place readily accessible to residents, staff, and visitors.

§483.35(g)(3) Public access to posted nurse staffing data. The facility must, upon oral or written request, make nurse staffing data available to the public for review at a cost not to exceed the community standard.

§483.35(g)(4) Facility data retention requirements. The facility must maintain the posted daily nurse staffing data for a minimum of 18 months, or as required by State law, whichever is greater.
Observations:

Based on observation and staff interview, it was determined that the facility failed to post Nursing Staffing Information daily, that included the current date and at the beginning of each shift, for one of the facility areas observed (Facility Lobby/Reception Area).

Findings Include:

An observation on September 9, 2026, at 9:00 AM, at the facility's reception desk revealed the posted nurse staffing information document to be dated September 7, 2026, and included all required nurse staffing information for that date.

An immediate interview with the Director of Nursing (DON) revealed the facility is lacking a nursing scheduler and that person is responsible for posting the nurse staffing information on a daily basis. The DON also acknowledged the posted information should be dated September 9, 2026, and not September 7, 2026.

28 Pa. Code 211.12 (c) Nursing services


 Plan of Correction - To be completed: 10/20/2026

No residents were identified as being affected by the Posted Nurse Staffing Information dated September 7, 2026. The Nurse Staffing Posting was immediately corrected when identified on September 9, 2026.
Director of Nursing/designee will conduct an audit of the last 30 days to identify any other missing Nurse Staffing postings. Any missing information will be corrected.
Registered Nurse Supervisors and mangers were educated on their responsibilities for the Nurse Staffing Information Postings.
Director of Nursing/designee will conduct audits on the Nurse Staffing Information Posting. Five (5) observational audits will be conducted weekly for four (4) weeks then monthly for two (2) months. Audit results will be forwarded to the Quality Assurance Committee for review and recommendation.

483.80(a)(1)(2)(4)(e)(f) REQUIREMENT Infection Prevention & Control:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.80 Infection Control
The facility must establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections.

§483.80(a) Infection prevention and control program.
The facility must establish an infection prevention and control program (IPCP) that must include, at a minimum, the following elements:

§483.80(a)(1) A system for preventing, identifying, reporting, investigating, and controlling infections and communicable diseases for all residents, staff, volunteers, visitors, and other individuals providing services under a contractual arrangement based upon the facility assessment conducted according to §483.71 and following accepted national standards;

§483.80(a)(2) Written standards, policies, and procedures for the program, which must include, but are not limited to:
(i) A system of surveillance designed to identify possible communicable diseases or
infections before they can spread to other persons in the facility;
(ii) When and to whom possible incidents of communicable disease or infections should be reported;
(iii) Standard and transmission-based precautions to be followed to prevent spread of infections;
(iv)When and how isolation should be used for a resident; including but not limited to:
(A) The type and duration of the isolation, depending upon the infectious agent or organism involved, and
(B) A requirement that the isolation should be the least restrictive possible for the resident under the circumstances.
(v) The circumstances under which the facility must prohibit employees with a communicable disease or infected skin lesions from direct contact with residents or their food, if direct contact will transmit the disease; and
(vi)The hand hygiene procedures to be followed by staff involved in direct resident contact.

§483.80(a)(4) A system for recording incidents identified under the facility's IPCP and the corrective actions taken by the facility.

§483.80(e) Linens.
Personnel must handle, store, process, and transport linens so as to prevent the spread of infection.

§483.80(f) Annual review.
The facility will conduct an annual review of its IPCP and update their program, as necessary.
Observations:

Based on policy review, observations, and staff interviews it was determined that the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment to help prevent the development and transmission of communicable diseases and infections, as well as ensure the safe and sanitary handling of soiled linens, for two of three resident areas observed (100 Long Hall and the 200 Back Hall).

Findings Include:

Review of the facility's policy, titled "Infection Prevention and Control," recently reviewed June 2026, read, "The facility adopted infection prevention and control policies and procedures are intended to help maintain a safe, sanitary, and comfortable environment and to help prevent and manage transmission of diseases and infections." The policy continued, "All personal are trained on infection prevention and control policies and procedures upon hire and periodically thereafter ..."

Review of the facility's policy, titled "Laundry and Bedding, Soiled," also revised June 2026, read, "Soiled laundry/bedding shall be handled, transported and processed according to best practices for infection prevention and control."
"Handling 1. All used laundry is handled as potentially contaminated by using standard precautions (e.g. gloves and gowns when sorting). 2. Contaminated laundry is bagged or contained at the point of collection."
"Transport 1. Contaminated linen and laundry bags/containers are not held close to the body or squeezed during transport. 2. Linen carts are cleaned and disinfected whenever visibly soiled and according to the established scheduled."

An observation on September 9, 2026, at 10:11 AM, revealed a noticeably soiled washcloth, with brown spots, sitting on the floor in the 100 Long Hall.

At approximately 10:13 AM, Employee 6 (Director of Housekeeping and Laundry) noticed the washcloth and retrieved it from the floor for proper disposal.

During the same observation, at 10:11 AM, Employee 4 (Nurse Aide) was observed exiting Resident 6's room while carrying an armful of linen. Employee 4 was immediately redirected and reentered the room and found bagging for the soiled linens she previously had carried into the hall without any bagging.

An observation on September 9, 2026, at 10:20 AM, on the 200 Back Hall, revealed Employee 5 (Nurse Aide) exiting Resident 3's room with unbagged soiled linen, walking down the hall while holding the items against her uniform.

An interview with the Director of Nursing on September 9, 2026, at 11:43 AM, confirmed that nursing staff should not transport soiled linen without utilizing facility infection control practices and that soiled linens should not be found on the facility floor.

28 Pa. Code 211.12 (d) (1) (2) (5) Nursing services


 Plan of Correction - To be completed: 10/20/2026

No residents were identified as being affected by the alleged deficient practice. Employee #4 received education and discipline. Employee #5 is contracted and is no longer allowed to schedule shifts at the facility.
Director of Nursing and Nurse Manager conducted a facility-wide audit to identify infection control concerns on September 18, 2026. No issues were identified.
Licensed nurses, nurse aides, and therapy staff will be educated by the Director of Nursing/designee on the facility policy titled "Laundry and Bedding, Soiled."
Audits will be conducted by the Director of Nursing/designee on linen handling. Audits will be conducted twice a week for two (2) weeks, weekly for two (2) weeks, then monthly for two (2) months. Audit results will be forwarded to Quality Assurance Committee for review and recommendation.


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