§483.15(c)(2) Documentation. When the facility transfers or discharges a resident under any of the circumstances specified in paragraphs (c)(1)(i)(A) through (F) of this section, the facility must ensure that the transfer or discharge is documented in the resident's medical record and appropriate information is communicated to the receiving health care institution or provider. (iii) Information provided to the receiving provider must include a minimum of the following: (A) Contact information of the practitioner responsible for the care of the resident. (B) Resident representative information including contact information (C) Advance Directive information (D) All special instructions or precautions for ongoing care, as appropriate. (E) Comprehensive care plan goals; (F) All other necessary information, including a copy of the resident's discharge summary, consistent with §483.21(c)(2) as applicable, and any other documentation, as applicable, to ensure a safe and effective transition of care.
§483.15(c)(3) Notice before transfer. Before a facility transfers or discharges a resident, the facility must- (i) Notify the resident and the resident's representative(s) of the transfer or discharge and the reasons for the move in writing and in a language and manner they understand. The facility must send a copy of the notice to a representative of the Office of the State Long-Term Care Ombudsman. (ii) Record the reasons for the transfer or discharge in the resident's medical record in accordance with paragraph (c)(2) of this section; and (iii) Include in the notice the items described in paragraph (c)(5) of this section.
§483.15(c)(4) Timing of the notice. (i) Except as specified in paragraphs (c)(4)(ii) and (c)(8) of this section, the notice of transfer or discharge required under this section must be made by the facility at least 30 days before the resident is transferred or discharged. (ii) Notice must be made as soon as practicable before transfer or discharge when- (A) The safety of individuals in the facility would be endangered under paragraph (c)(1)(i)(C) of this section; (B) The health of individuals in the facility would be endangered, under paragraph (c)(1)(i)(D) of this section; (C) The resident's health improves sufficiently to allow a more immediate transfer or discharge, under paragraph (c)(1)(i)(B) of this section; (D) An immediate transfer or discharge is required by the resident's urgent medical needs, under paragraph (c)(1)(i)(A) of this section; or (E) A resident has not resided in the facility for 30 days.
§483.15(c)(5) Contents of the notice. The written notice specified in paragraph (c)(3) of this section must include the following:
(i) The reason for transfer or discharge; (ii) The effective date of transfer or discharge; (iii) The location to which the resident is transferred or discharged; (iv) A statement of the resident's appeal rights, including the name, address (mailing and email), and telephone number of the entity which receives such requests; and information on how to obtain an appeal form and assistance in completing the form and submitting the appeal hearing request; (v) The name, address (mailing and email) and telephone number of the Office of the State Long-Term Care Ombudsman; (vi) For nursing facility residents with intellectual and developmental disabilities or related disabilities, the mailing and email address and telephone number of the agency responsible for the protection and advocacy of individuals with developmental disabilities established under Part C of the Developmental Disabilities Assistance and Bill of Rights Act of 2000 (Pub. L. 106-402, codified at 42 U.S.C. 15001 et seq.); and (vii) For nursing facility residents with a mental disorder or related disabilities, the mailing and email address and telephone number of the agency responsible for the protection and advocacy of individuals with a mental disorder established under the Protection and Advocacy for Mentally Ill Individuals Act.
§483.15(c)(6) Changes to the notice. If the information in the notice changes prior to effecting the transfer or discharge, the facility must update the recipients of the notice as soon as practicable once the updated information becomes available.
§483.15(c)(8) Notice in advance of facility closure In the case of facility closure, the individual who is the administrator of the facility must provide written notification prior to the impending closure to the State Survey Agency, the Office of the State Long-Term Care Ombudsman, residents of the facility, and the resident representatives, as well as the plan for the transfer and adequate relocation of the residents, as required at § 483.70(l).
§483.15(d) Notice of bed-hold policy and return-
§483.15(d)(1) Notice before transfer. Before a nursing facility transfers a resident to a hospital or the resident goes on therapeutic leave, the nursing facility must provide written information to the resident or resident representative that specifies- (i) The duration of the state bed-hold policy, if any, during which the resident is permitted to return and resume residence in the nursing facility; (ii) The reserve bed payment policy in the state plan, under § 447.40 of this chapter, if any; (iii) The nursing facility's policies regarding bed-hold periods, which must be consistent with paragraph (e)(1 ) of this section, permitting a resident to return; and (iv) The information specified in paragraph (e)(1) of this section.
§483.15(d)(2) Bed-hold notice upon transfer. At the time of transfer of a resident for hospitalization or therapeutic leave, a nursing facility must provide to the resident and the resident representative written notice which specifies the duration of the bed-hold policy described in paragraph (d)(1) of this section.
§483.21(c)(2) Discharge Summary When the facility anticipates discharge, a resident must have a discharge summary that includes, but is not limited to, the following: (i) A recapitulation of the resident's stay that includes, but is not limited to, diagnoses, course of illness/treatment or therapy, and pertinent lab, radiology, and consultation results. (ii) A final summary of the resident's status to include items in paragraph (b)(1) of §483.20, at the time of the discharge that is available for release to authorized persons and agencies, with the consent of the resident or resident's representative. (iii) Reconciliation of all pre-discharge medications with the resident's post-discharge medications (both prescribed and over-the-counter).
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Observations:
Based on facility policy reviews, clinical record reviews, and staff interviews, it was determined that the facility failed to ensure residents received a transfer notice with required included information upon transfer/discharge; failed to provide residents with a copy of the facility's bed hold policy for three of four residents reviewed for hospitalization (Residents 8, 12, and 85).
Findings include:
Review of facility policy, titled "Bed-Holds and Returns" last reviewed May 21, 2025, read, in part, "1. All residents/representatives are provided written information regarding the facility and state bed-hold policies, which address holding or reserving a resident's bed during periods of absence (hospitalization or therapeutic leave). Residents, regardless of payer source, are provided written notice about these policies at least twice: a. notice 1: well in advance of any transfer (e.g., in the admission packet); and b. notice 2: at the time of transfer (or, if the transfer was an emergency, within 24 hours)."
Review of facility policy, titled "Transfer or Discharge," last reviewed May 21, 2025, revealed that subsection titled "Transfer or Discharge Documentation in the Medical Record," stated, "1. When the facility transfers or discharges a resident, the following information is documented in the medical record and appropriate information is communicated to the receiving health care institution or provider: ...b. That an appropriate notice was provided to the resident and/or legal representative ... "
Review of Resident 8's clinical record revealed diagnoses that included congestive heart failure (disease process that results in the decreased ability of the heart to pump blood through the body effectively) and chronic kidney disease (disease of the kidneys that affects kidney function).
Review of Resident 8's clinical record revealed that on June 22, 2025, Resident 8 was sent to the hospital for an acute medical change in condition. Resident was admitted to the hospital and returned to the facility on June 26, 2025.
Review of available documentation revealed no evidence that Resident 8 nor Resident 8's Representative Party were provided a notice of transfer or bed hold policy.
Resident 8 was also transferred to the hospital for an acute medical change in condition on July 12, 2025. Resident 8 returned to the facility on July 16, 2025.
Review of available documentation revealed no evidence that Resident 8 nor Resident 8's Representative Party were provided with a notice of transfer or bed hold policy.
Review of Resident 12's clinical record revealed diagnoses that included vascular dementia (changes in the blood vessels of the brain that results in decreased ability to perform activities of daily living and decreased contact with reality) and atrial fibrillation (irregular heartbeat).
Review of Resident 12's clinical record revealed that on August 23, 2025, Resident 12 was sent to the hospital after an acute medical change.
Review of the available documentation revealed no evidence that Resident 12 nor Resident 12's Representative Party were provided a notice of transfer or bed hold policy.
Review of Resident 85's clinical record revealed diagnoses that included infection following a procedure, dysphagia (difficulty swallowing), and repeated falls.
Review of Resident 85's clinical record revealed he was transferred to the hospital for an acute medical change in condition on August 15, 2025. Resident 85 returned to the facility on August 21, 2025.
Review of available documentation failed to reveal evidence that Resident 85 was provided with a notice of transfer or bed hold policy.
Review of Resident 85's clinical record revealed he was also transferred to the hospital for an acute medical change in condition on August 31, 2025. Resident 85 returned to the facility on September 6, 2025.
Review of available documentation failed to reveal evidence that Resident 85 was provided with a notice of transfer or bed hold policy.
During an email correspondence with the Nursing Home Administrator (NHA) on September 30, 2025, at 2:15 PM, the surveyor revealed the concern with the facility not being able to provide the bed hold and transfer notices for Resident 85's aforementioned hospital transfers. The NHA revealed he agreed with the concern about the notices as he does not have proof that they were sent.
28 Pa. Code 201.14(a) Responsibility of licensee
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1. Resident's 8, 12 and 85 all returned to the facility. 2. The facility will ensure that future residents that are transferred out of the facility are transferred with the bed hold policy, notified of the Practitioner responsible for the care of the resident, the name of the residents representative and the information including the contact information, all special instructions or precautions for the ongoing care, comprehensive care plan goals, copy of discharge summary. 3. Licensed nursing staff were educated by the DON/Designee on 11/13/25 that the residents who are transferred out of the facility need to have a copy of the bed hold policy, the residents practitioner responsible for the care of the resident, residents representative information including contact information, advance directive, all special instructions or precautions for ongoing care, comprehensive care plan goals, copy of the residents discharge summary and documented in the residents' EMR. Also, that the transfer discharge notice include the specific reason for the transfer or discharge. The effective date of transfer or discharge. The specific location to which the resident is to be transferred or discharged to. A statement of the resident's appeal rights. The name, address and telephone number of the Office of the state long term care ombudsman. 4. DON/Designee will audit all residents who were transferred out of the facility weekly for 4 weeks then monthly to ensure that the resident left with a copy of the bed hold policy, name of the residents partitioner responsible for their care, residents representative information including contact information, all special instructions or precautions for ongoing care, comprehensive care plan goals, copy of the resident discharge summary, and that it was documented in the resident's EMR. 5. Coompliance by 12/09/25.
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