Pennsylvania Department of Health
WALNUT CREEK NURSING AND REHAB
Patient Care Inspection Results

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WALNUT CREEK NURSING AND REHAB
Inspection Results For:

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WALNUT CREEK NURSING AND REHAB - Inspection Results Scope of Citation
Number of Residents Affected
By Deficient Practice
Initial comments:

Based on a Medicare/Medicaid Recertification, State Licensure, and Civil Rights Compliance Survey completed on May 22, 2025, it was determined that Walnut Creek Nursing and Rehab, was not in compliance with the following requirements of 42 CFR Part 483, Subpart B, Requirements for Long Term Care Facilities and the 28 PA Code, Commonwealth of Pennsylvania Long Term Care Licensure Regulations.




 Plan of Correction:


483.20(g)(h)(i)(j) REQUIREMENT Accuracy of Assessments:This is a less serious (but not lowest level) deficiency and affects more than a limited number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status. This deficiency was not found to be throughout this facility.
§483.20(g) Accuracy of Assessments.
The assessment must accurately reflect the resident's status.

§483.20(h) Coordination. A registered nurse must conduct or coordinate each assessment with the appropriate participation of health professionals.

§483.20(i) Certification.
§483.20(i)(1) A registered nurse must sign and certify that the assessment is completed.
§483.20(i)(2) Each individual who completes a portion of the assessment must sign and certify the accuracy of that portion of the assessment.

§483.20(j) Penalty for Falsification.
§483.20(j)(1) Under Medicare and Medicaid, an individual who willfully and knowingly-
(i) Certifies a material and false statement in a resident assessment is subject to a civil money penalty of not more than $1,000 for each assessment; or
(ii) Causes another individual to certify a material and false statement in a resident assessment is subject to a civil money penalty or not more than $5,000 for each assessment.
§483.20(j)(2) Clinical disagreement does not constitute a material and false statement.
Observations:


Based on review of Minimum Data Sets (MDS - federally mandated standardized assessment conducted at specific intervals to plan resident care), clinical records and staff interviews, it was determined that the facility failed to ensure that MDS assessments accurately reflected the status of three of 22 residents reviewed (Residents R2, R35, and R109).

Findings include:

Review of MDS instructions for Section O "Special Treatments, Procedures, and Programs" subsection O0110 K1 "Hospice" was to be checked if "treatments, procedures, and programs were performed while a resident of this facility and within the last 14 days."

Review of MDS instructions for Section A "Identification Information" subsection A2105 "Discharge Status" revealed to "select the two-digit code that corresponds to the residents discharge status."

Resident R2's clinical record revealed an admission date of 6/26/15, with diagnoses that included malignant neoplasm of prostate, (a cancer in a man's prostate), depression (condition characterized by persistent feeling of sadness loss of interest in activities once enjoyed), and high blood pressure.

Resident R2's clinical record revealed a physician's order dated 9/25/24, to admit to Hospice Services.

Resident R2's quarterly MDS with an Assessment Reference Date (ARD) of 3/19/25, Subsection O0100 K1 "Hospice" was not checked, although Resident R2 received hospice services while a resident of the facility during the fourteen-day look-back period.

Resident R35's clinical record revealed an admission date of 5/10/24, with diagnoses that included senile degeneration of the brain (a group of neurological disorders that cause a gradual decline in cognitive function), acquired coagulation factor deficiency (blood clotting disorder is an inherited or acquired issue that makes you tend to form blood clots too easily), and an enlarged heart.

Resident R35's clinical record revealed a physician's order dated 9/03/24, to admit to Hospice Services on 8/30/24.

Resident R35's quarterly MDS with an ARD of 2/25/25, Subsection O0100 K1 "Hospice" was not checked, although Resident R2 received hospice services while a resident of the facility during the fourteen-day look-back period.

During an interview on 5/21/25, at 11:10 a.m. Registered Nurse Assessment Coordinator (RNAC) confirmed that Resident R2's 3/19/25, MDS and Resident R35's 2/25/25, MDS were coded inaccurately and should have been checked for receiving "Hospice while a resident" for Residents R2 and R35.

Resident R109's clinical record revealed an admission date of 1/23/25, with diagnoses that included aspiration pneumonia (a type of lunch infection that occurs when food, liquid, saliva, or vomit is inhaled into the lungs), Benign Prostatic Hyperplasia (BPH - a noncancerous enlargement of the prostate gland, which can result in frequent urination, difficulty starting or stopping urination and a weak urine stream) and high blood pressure.

Resident R109's clinical record revealed a progress note dated 2/20/25, indicating Resident R109 was transferred to the Emergency Room. Further review revealed a physician's order dated 2/20/25, indicating to send Resident R109 to the emergency room for evaluation of his/her right lower extremity.

Resident R109's Discharge Return Anticipated MDS with an ARD of 2/20/25, Section A "Identification Information" subsection A2105 "Discharge Status" was coded as "01. Home / Community."

During an interview on 5/22/25, at 9:54 a.m. the RNAC confirmed that Resident R109 was discharged to the hospital on 2/20/25, and the Discharge Return Anticipated MDS with an ARD or 2/20/25, was coded inaccurately and should have been coded as "04. Short-Term General Hospital (acute hospital, IPPS)."

28 Pa. Code 201.14(a) Responsibility of licensee

28 Pa. Code 211.5(f)(ix) Medical Records




 Plan of Correction - To be completed: 06/25/2025

Identified Minimum Data Set errors were modified to accurately reflect the status of residents R2, R35, and R109.
Director of Nursing or designee will audit the facility action summary report of current residents who were transferred out to the hospital/Emergency Department over the last two weeks to ensure their Minimum Data Set assessments are accurately coded and Director of Nursing or designee will run a Hospice order report on all current residents receiving Hospice services to verify their Minimum Data Set assessments are accurately coded.
Nursing Home Administrator will educate Registered Nurse Assessment Coordinator and Interdisciplinary Team on "Accuracy of Assessments".
The Director of Nursing or designee will audit the action summary report and the order listing report for any residents who transition to Hospice or are transferred Out to Hospital/Emergency Department to ensure accuracy of assessments once a week for four weeks, then monthly for three months. The results of these audits will be reviewed by the Quality Assurance Process Improvement committee until substantial compliance is achieved.

483.60(i)(1)(2) REQUIREMENT Food Procurement,Store/Prepare/Serve-Sanitary:This is a less serious (but not lowest level) deficiency and affects more than a limited number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status. This deficiency was not found to be throughout this facility.
§483.60(i) Food safety requirements.
The facility must -

§483.60(i)(1) - Procure food from sources approved or considered satisfactory by federal, state or local authorities.
(i) This may include food items obtained directly from local producers, subject to applicable State and local laws or regulations.
(ii) This provision does not prohibit or prevent facilities from using produce grown in facility gardens, subject to compliance with applicable safe growing and food-handling practices.
(iii) This provision does not preclude residents from consuming foods not procured by the facility.

§483.60(i)(2) - Store, prepare, distribute and serve food in accordance with professional standards for food service safety.
Observations:


Based on review of facility policy, observations and staff interviews, it was determined that the facility failed to maintain dishwashing machine water temperatures in accordance with manufacturer recommendations for food service safety for the kitchen dishwasher and failed to ensure that food was stored in accordance with standards for food safety in one of five unit refrigerators reviewed (Neighborhood 4).

Findings include:

A facility policy entitled, "Dishwashing Machine Use" dated 2/3/25, revealed, "The operator will check temperatures using the machine gauge with each dishwashing machine cycle, and will record the results in a facility approved log."

Review of dishwasher temperature log for the kitchen for the dates of April 1, 2025, through May 18, 2025, revealed that the kitchen dishwashing machine temperatures were not logged for each of the dishwashing wash and rinse cycles.

During an interview on 5/19/25, at 10:10 a.m. the Dietary Manager confirmed that the dishwashing machine wash and rinse temperatures were not being recorded with each cycle and should be recorded on the dishwasher temperature log with each dishwashing machine cycle.


Observation on 5/19/25, at 10:15 a.m. and again at 2:00 p.m. of the Neighborhood 4 freezer revealed several ice packs that are used for treatments on resident's bodies stored next to popsicles and ice cream cups.

During an interview on 5/19/25, at 2:00 p.m. Licensed Practical Nurse Employee E1 confirmed that the ice packs used as treatments for residents were in the freezer with food and he/she confirmed that ice packs that are used on resident's bodies should not be stored in the resident freezer with food.

28 Pa. Code 201.14(a) Responsibility of licensee

28 Pa. Code 201.18(b)(1) Management




 Plan of Correction - To be completed: 06/25/2025

Employee E1 removed the ice packs from the neighborhood four freezer. Certified Dietary Manager educated current dietary staff members on facility policy "Dishwashing Machine Use".
Certified Dietary Manager audited neighborhood pantry refrigerators and freezers to ensure no more ice packs were being stored in resident pantry fridge/freezers. Certified Dietary Manager audited dishwasher temperature logs after each meal to ensure completeness.
Certified Dietary Manager educated current dietary staff members on facility policy "Dishwashing Machine Use".
Nursing Home Administrator educated Certified Dietary Manager and current dietary, housekeeping, and nursing staff on proper food storage in accordance with standards for food safety, including prohibiting storage of resident care items with food and refrigerators.
Certified Dietary Manager or designee will audit dishwasher temperature logs and each neighborhood pantry fridge/freezer for proper food storage in accordance with standards for food safety three times per week for four weeks, and weekly x two months. The results of these audits will be reviewed by the Quality Assurance Process Improvement committee until substantial compliance is achieved.


483.45(g)(h)(1)(2) REQUIREMENT Label/Store Drugs and Biologicals:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.45(g) Labeling of Drugs and Biologicals
Drugs and biologicals used in the facility must be labeled in accordance with currently accepted professional principles, and include the appropriate accessory and cautionary instructions, and the expiration date when applicable.

§483.45(h) Storage of Drugs and Biologicals

§483.45(h)(1) In accordance with State and Federal laws, the facility must store all drugs and biologicals in locked compartments under proper temperature controls, and permit only authorized personnel to have access to the keys.

§483.45(h)(2) The facility must provide separately locked, permanently affixed compartments for storage of controlled drugs listed in Schedule II of the Comprehensive Drug Abuse Prevention and Control Act of 1976 and other drugs subject to abuse, except when the facility uses single unit package drug distribution systems in which the quantity stored is minimal and a missing dose can be readily detected.
Observations:


Based on review of facility policy, observation, and staff interview, it was determined that the facility failed to safely secure medications on one of five nursing unit medication carts (Neighborhood Three medication cart).

Findings include:

A facility policy entitled "Storage of Medications" dated 2/03/25, indicated that unlocked medication carts are not left unattended.

Observation on 5/20/25, at 11:10 a.m. revealed Neighborhood Three medication cart observed unlocked and unattended in a resident accessible hallway.

During an interview at that time Licensed Practical Nurse Employee E3 confirmed that he/she should have locked the medication cart before leaving it unattended.

28 Pa. Code 211.9(a)(1) Pharmacy services

28 Pa. Code 211.12(d)(1)(5) Nursing Services





 Plan of Correction - To be completed: 06/25/2025

Director of Nursing educated Employee E3 on the facility policy titled "Medication Storage".
Director of Nursing and clinical leadership team audited facility medication carts to ensure all were locked and not accessible.
Director of Nursing completed education with current licensed nurses on staff on the facility policy titled "Medication Storage".
Director of Nursing or designee will audit medication carts on varying units and shifts to ensure medication carts are locked and not accessible when left unattended. These audits will be conducted on five medication carts five days a week for two weeks, then once a week for four weeks. The results of these audits will be reviewed by the Quality Assurance Process Improvement committee until substantial compliance is achieved.


483.20(f)(5), 483.70(h)(1)-(5) REQUIREMENT Resident Records - Identifiable Information:This is a less serious (but not lowest level) deficiency and is isolated to the fewest number of residents, staff, or occurrences. This deficiency is one that results in minimal discomfort to the resident or has the potential (not yet realized) to negatively affect the resident's ability to achieve his/her highest functional status.
§483.20(f)(5) Resident-identifiable information.
(i) A facility may not release information that is resident-identifiable to the public.
(ii) The facility may release information that is resident-identifiable to an agent only in accordance with a contract under which the agent agrees not to use or disclose the information except to the extent the facility itself is permitted to do so.

§483.70(h) Medical records.
§483.70(h)(1) In accordance with accepted professional standards and practices, the facility must maintain medical records on each resident that are-
(i) Complete;
(ii) Accurately documented;
(iii) Readily accessible; and
(iv) Systematically organized

§483.70(h)(2) The facility must keep confidential all information contained in the resident's records,
regardless of the form or storage method of the records, except when release is-
(i) To the individual, or their resident representative where permitted by applicable law;
(ii) Required by Law;
(iii) For treatment, payment, or health care operations, as permitted by and in compliance with 45 CFR 164.506;
(iv) For public health activities, reporting of abuse, neglect, or domestic violence, health oversight activities, judicial and administrative proceedings, law enforcement purposes, organ donation purposes, research purposes, or to coroners, medical examiners, funeral directors, and to avert a serious threat to health or safety as permitted by and in compliance with 45 CFR 164.512.

§483.70(h)(3) The facility must safeguard medical record information against loss, destruction, or unauthorized use.

§483.70(h)(4) Medical records must be retained for-
(i) The period of time required by State law; or
(ii) Five years from the date of discharge when there is no requirement in State law; or
(iii) For a minor, 3 years after a resident reaches legal age under State law.

§483.70(h)(5) The medical record must contain-
(i) Sufficient information to identify the resident;
(ii) A record of the resident's assessments;
(iii) The comprehensive plan of care and services provided;
(iv) The results of any preadmission screening and resident review evaluations and determinations conducted by the State;
(v) Physician's, nurse's, and other licensed professional's progress notes; and
(vi) Laboratory, radiology and other diagnostic services reports as required under §483.50.
Observations:


Based on review of clinical records, facility documentation, and staff interview, it was determined that the facility failed to maintain complete and accurate records for one of 21 residents reviewed (Resident R44).

Findings include:

Resident R44's clinical record revealed an admission date of 9/08/23, with diagnoses that included stroke with left-sided weakness, arthritis of the hips, migraine headaches, nausea, and major depression.

Review of Resident R44's medical diagnoses revealed a diagnosis of Schizophrenia (a serious mental health condition that affects how people think, feel and behave, and may result in a mix of hallucinations, delusions, and disorganized thinking and behavior) added to the clinical record on 12/15/23.

Continued review of Resident R44's diagnosis reports signed by the physician on 6/11/24, 9/04/24, 11/15/24, revealed the Schizophrenia diagnosis remained on his/her clinical record.

Review of Resident R44's Pennsylvania Preadmission Screening Resident Review (federal requirement to help ensure that individuals with serious mental illness are not inappropriately placed in nursing facilities for long term care) dated 9/08/23, lacked evidence of a history of Schizophrenia prior to admission.

Review of Resident R44's Order Summary Reports signed by the physician on 3/04/25, and 4/15/25 revealed a diagnosis of Schizophrenia listed.

Review of Resident R44's Neuropsychology assessments dated 9/21/23, 12/07/23, and 7/11/24, lacked evidence of a diagnosis of Schizophrenia, and a Psychiatric Evaluation dated 12/30/24, that indicated Resident R44 had a psychiatric history of Schizophrenia.

Review of Resident R44's Minimum Data Sets (MDS- a standardized assessment tool that measures health status in nursing home residents) revealed the Quarterly MDS dated 6/25/24, Annual MDS dated 9/18/24, Quarterly MDS dated 11/20/24, and Quarterly MDS dated 2/15/25, Section I-Active Diagnoses were coded to indicate that Schizophrenia was an active diagnosis.

A departmental progress note dated 5/22/25, at 8:52 a.m. revealed that upon conversation with Resident R44, his/her physician, and family it was determined that Resident R44 did not have a history of Schizophrenia and that adding the diagnosis to the clinical record was a clerical error.

During an interview on 5/22/25, at 9:05, a.m. the Director of Nursing confirmed that there is no evidence that Resident R44 had a history of schizophrenia and that the inclusion of the diagnosis in the clinical record was inaccurate.

28 Pa. Code 211.5(f)(iv) Medical records

28 Pa. Code 211.12(d)(1)(5) Nursing services




 Plan of Correction - To be completed: 06/25/2025

Resident R44's clinical record, medical diagnosis list, and Minimum Data Sheet were corrected to reflect no history or active diagnosis of Schizophrenia.
Director of Nursing completed an audit of current residents with a diagnosis of Schizophrenia to ensure proper & sufficient documentation to support an accurate diagnosis was verifiable.
Nursing Home Administrator will educate Registered Nurse Assessment Coordinators and nursing leadership on the process of proper coding of medical diagnosis and the supporting documentation required to verify the accurate coding of a medical diagnosis.
The Director of Nursing or designee will audit newly added diagnosis codes of Schizophrenia, Bipolar Disorder, Unspecified Dementia, Unspecified Severity, with Psychotic Disturbances to verify accuracy of coding and sufficient supportive documentation is present. These audits will be conducted once a week for four weeks, then monthly for three months. Results of these audits will be reviewed by the Quality Assurance Process Improvement committee until substantial compliance is achieved.



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